Hi, just upgraded my iphone 4s to ios6. all of my playlists are gone and if i create a new one, i does not appear on my phone. itunes match is activated. can someone help me?

Hi, just upgraded my iphone 4s to ios6. all of my playlists are gone and if i create a new one, i does not appear on my phone. itunes match is activated. can someone help me?

You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup.  If you haven't been doing this, start now and then restore your old backup.  You will then be able to sync the new contacts back into the phone.  However, you will lose all messages, etc newer thant the backup.

Similar Messages

  • What will i do..there is a message show, "your device in not more eligible to create a free i cloud acount"..and when i try a new one it ask an account number, but i dont have...can you help me with this issue..

    What will i do..there is a message show, "your device in not more eligible to create a free i cloud acount"..and when i try a new one it ask an account number, but i dont have...can you help me with this issue..?
    I try also my old icloud user but its not recognizing the accoun...

    What will i do..there is a message show, "your device in not more eligible to create a free i cloud acount"..and when i try a new one it ask an account number, but i dont have...can you help me with this issue..?
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  • HT4528 if i purchased ringtones in itunes, and then updated my iphone 4 to ios6, how come my tones are gone and where can i retrieve them without re-buying them?

    i purchased ringtones in the itunes store, then updated my iphone to ios 6, my ringtones are gone and when i search for them itunes wants me to re buy them!!! i paid for an itunes card, and paid for the tones, why should i repay for them? is there anyway to get them back without re-buying them? i have an iphone 4 and its running the new ios6. please help!

    Settings>sounds>Ringtone (under sound and vibration Patterns)>store (up right corner)>more>purchased.
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  • When I create a new mailbox, it does not appear in alphabetial order.  It appears at the bottom and I have to manipulate it to get it in its proper place.  This apparently started when I upgraded to Mountain Lion.  Any ideas?

    Do you know why new mailboxes I create do not appear in alphabetical order?  They appear below all other mailboxes and I have to manipulate them into their proper place.  This apparently started when I upgraded to Mountain Lion.  Any help would be much appreciated, as it's annoying and time consuming.

    Do you know why new mailboxes I create do not appear in alphabetical order?  They appear below all other mailboxes and I have to manipulate them into their proper place.  This apparently started when I upgraded to Mountain Lion.  Any help would be much appreciated, as it's annoying and time consuming.

  • My itunes cannot keep imported music, only purchased music. all of my playlists are gone, and new ones are gone after 2 days, please help

    my i tunes loses all of my imported music and playlists after 2 days of making and importing them, its like the itunes is resetting to default, but all of my purchased songs stay on the package but not my cds.
    anyone ever had this problem?
    imported music is lost but purchased stays on.
    is this a pc problem or an itunes problem?
    also i cannot add a file to my folders, i follow the process of adding file to library but nothing happens.

    It should - it's worked for quite a few other folks. It helped that you wrote about having ESET. Other security software can do this. There's a similar issue with folks running Vista on Sony Vaio PCs - there's some Sony bloatware that conflicts with itunes. Carbonite backup software can also cause it.
    Thanks for the points.

  • Just upgraded my iPhone 4S to iOS6.0.1 but now can't view some SMS messages, particularly those sent by service companies, eg. banks and Orange.

    Just upgraded my iPhone 4S to iOS6.0.1 but now can't view some SMS messages, particularly those sent by service companies, eg. banks and Orange. Private messages show fine.

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  • Hello can someone help me I have an iphone 4 and my daughter has an ipod touch we are on the same email address but somehow with in the last 25hrs all of my contacts are gone and only hers on on my phone is there a way for me to get all my contacts back?

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    If you need assistance with finding any of your restores or attempting to restore from any that happened prior to his incident follow this article
    http://support.apple.com/kb/ht1766
    IF you do find a backup that has your contacts; I'd /highly/ recommand turning off your wifi network after the restore is finished because if the issue is with your iCloud your contacts may merge back with her's.
    With iCloud you DO NOT want to share the account; bad things happen Evil evil thigns...
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  • HT1386 Hi All, I plugged my iPhone into my laptop and I was asked to upgrade my iTunes software. It took more than seven hours and just to be told that my SIM card does not appear to be supported. Since then I can not use my iPhone. I am lost plse help. J

    Hi All, I plugged my iPhone into my laptop and I was asked to upgrade my iTunes software. It took more than seven hours and just to be told that my SIM card does not appear to be supported. Since then I can not use my iPhone. I am lost plse help. Jam53
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    However, the iphone is visible in the Devices directory in iTunes. I changed my SIM card but still can not be recognized by the iPhone.
    <Edited By Host>

    Do you mean when you say its locked to another carrier other then the one im using, that maybe my insurance sent me an iphone thats for a different network for example orange and not mine which is o2?

  • Hi...i'm still using the old iphone 3G...my phone is no longer charging...when i tried to charge it, what i see on the screen is the usb cord with the arrow pointing the itunes logo...can someone help me?

    hi...i'm still using the old iphone 3G...my phone is no longer charging...when i tried to charge it, what i see on the screen is the usb cord with the arrow pointing the itunes logo...can someone help me?

    It sounds like your phone is in recovery mode, which means it needs to be restored through iTunes on your computer in order to get out of it.

  • How can I get my itunes onto my new laptop? Do I need to download itunes again or can I just copy it? My ipod classic has since been soaked in water and does not work so I cannot copy from there. Can anyone help?

    How can I get my itunes onto my new laptop? Do I need to download itunes again or can I just copy it? My ipod classic has since been soaked in water and does not work so I cannot copy from there. Can anyone help?

    You should copy everything from your old comptuer to your new one.

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    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
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  • Went to work on my photos and  something pops up that says file off-line for missing. This has never happened before. Can someone help? thank you

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    I have read a number of other threads regarding the loss of Messages, however, I am not aware of the reason it is happening. Check on the right side of this message under more like this and see if you can find an answer.
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  • Safari quits unexpectedly when i open twitter, it does not happen with any other web site or application, can anyone help?

    safari quits unexpectedly when i open twitter, it does not happen with any other web site or application, can anyone help?
    Here is the crash report:
    Process:         Safari [302]
    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:      com.apple.Safari
    Version:         5.0.5 (6533.21.1)
    Build Info:      WebBrowser-75332101~6
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [128]
    Date/Time:       2012-01-01 11:07:47.080 -0500
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          328 sec
    Crashes Since Last Report:           2
    Per-App Interval Since Last Report:  255 sec
    Per-App Crashes Since Last Report:   2
    Anonymous UUID:                      1361F18D-4840-4D2C-9C9E-163E3394F309
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000050
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   com.apple.WebCore                       0x00007fff839bd0f8 WebCore::CSSPrimitiveValue::computeLengthDouble(WebCore::RenderStyle*, WebCore::RenderStyle*, double, bool) + 376
    1   com.apple.WebCore                       0x00007fff839bcf2b WebCore::CSSPrimitiveValue::computeLengthIntForLength(WebCore::RenderStyle*, WebCore::RenderStyle*, double) + 11
    2   com.apple.WebCore                       0x00007fff839438d1 WebCore::CSSStyleSelector::applyProperty(int, WebCore::CSSValue*) + 34849
    3   com.apple.WebCore                       0x00007fff8395767b void WebCore::CSSStyleSelector::applyDeclarations<false>(bool, int, int) + 171
    4   com.apple.WebCore                       0x00007fff83939964 WebCore::CSSStyleSelector::styleForElement(WebCore::Element*, WebCore::RenderStyle*, bool, bool, bool) + 2644
    5   com.apple.WebCore                       0x00007fff83925cc2 WebCore::Node::styleForRenderer() + 82
    6   com.apple.WebCore                       0x00007fff83925b3f WebCore::Node::createRendererIfNeeded() + 143
    7   com.apple.WebCore                       0x00007fff839259c0 WebCore::Element::attach() + 32
    8   com.apple.WebCore                       0x00007fff839201cc WebCore::ContainerNode::attach() + 44
    9   com.apple.WebCore                       0x00007fff839259c8 WebCore::Element::attach() + 40
    10  com.apple.WebCore                       0x00007fff839201cc WebCore::ContainerNode::attach() + 44
    11  com.apple.WebCore                       0x00007fff839259c8 WebCore::Element::attach() + 40
    12  com.apple.WebCore                       0x00007fff83965ff7 WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 775
    13  com.apple.WebCore                       0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
    14  com.apple.WebCore                       0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
    15  com.apple.WebCore                       0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
    16  com.apple.WebCore                       0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
    17  com.apple.WebCore                       0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
    18  com.apple.WebCore                       0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
    19  com.apple.WebCore                       0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
    20  com.apple.WebCore                       0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
    21  com.apple.WebCore                       0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
    22  com.apple.WebCore                       0x00007fff83916aaf WebCore::Document::recalcStyle(WebCore::Node::StyleChange) + 223
    23  com.apple.WebCore                       0x00007fff8395f49c WebCore::Document::updateStyleIfNeeded() + 92
    24  com.apple.WebCore                       0x00007fff83a185f3 WebCore::Document::updateStyleForAllDocuments() + 163
    25  com.apple.WebCore                       0x00007fff83ab50c4 WebCore::ScheduledAction::execute(WebCore::Document*) + 196
    26  com.apple.WebCore                       0x00007fff83ab4bd0 WebCore::DOMTimer::fired() + 272
    27  com.apple.WebCore                       0x00007fff839e9687 WebCore::ThreadTimers::sharedTimerFiredInternal() + 151
    28  com.apple.WebCore                       0x00007fff84290765 WebCore::timerFired(__CFRunLoopTimer*, void*) + 53
    29  com.apple.CoreFoundation                0x00007fff8752fbe8 __CFRunLoopRun + 6488
    30  com.apple.CoreFoundation                0x00007fff8752ddbf CFRunLoopRunSpecific + 575
    31  com.apple.HIToolbox                     0x00007fff80ef97ee RunCurrentEventLoopInMode + 333
    32  com.apple.HIToolbox                     0x00007fff80ef95f3 ReceiveNextEventCommon + 310
    33  com.apple.HIToolbox                     0x00007fff80ef94ac BlockUntilNextEventMatchingListInMode + 59
    34  com.apple.AppKit                        0x00007fff84fddeb2 _DPSNextEvent + 708
    35  com.apple.AppKit                        0x00007fff84fdd801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    36  com.apple.Safari                        0x0000000100015ffa 0x100000000 + 90106
    37  com.apple.AppKit                        0x00007fff84fa368f -[NSApplication run] + 395
    38  com.apple.AppKit                        0x00007fff84f9c3b0 NSApplicationMain + 364
    39  com.apple.Safari                        0x0000000100009f1c 0x100000000 + 40732
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x00007fff80b38c0a kevent + 10
    1   libSystem.B.dylib                       0x00007fff80b3aadd _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                       0x00007fff80b3a7b4 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                       0x00007fff80b3a2de _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                       0x00007fff80b39c08 _pthread_wqthread + 353
    5   libSystem.B.dylib                       0x00007fff80b39aa5 start_wqthread + 13
    Thread 2:  WebCore: IconDatabase
    0   libSystem.B.dylib                       0x00007fff80b5aa6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff80b5e881 _pthread_cond_wait + 1286
    2   com.apple.WebCore                       0x00007fff838fa199 WebCore::IconDatabase::syncThreadMainLoop() + 249
    3   com.apple.WebCore                       0x00007fff838f629c WebCore::IconDatabase::iconDatabaseSyncThread() + 172
    4   libSystem.B.dylib                       0x00007fff80b58fd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff80b58e89 thread_start + 13
    Thread 3:  Safari: SafeBrowsingManager
    0   libSystem.B.dylib                       0x00007fff80b1fd7a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff80b203ed mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff8752e932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff8752ddbf CFRunLoopRunSpecific + 575
    4   com.apple.Safari                        0x000000010002f5c9 0x100000000 + 193993
    5   com.apple.Safari                        0x000000010002f559 0x100000000 + 193881
    6   libSystem.B.dylib                       0x00007fff80b58fd6 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff80b58e89 thread_start + 13
    Thread 4:
    0   libSystem.B.dylib                       0x00007fff80b1fd7a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff80b203ed mach_msg + 59
    2   libSystem.B.dylib                       0x00007fff80b9ca98 mach_msg_server + 597
    3   ...ec.sharedsettings.framework          0x000000011484dbc3 ZssStString::operator=(ZssSymbol*) + 1279
    4   libSystem.B.dylib                       0x00007fff80b58fd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff80b58e89 thread_start + 13
    Thread 5:
    0   libSystem.B.dylib                       0x00007fff80b1fd7a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff80b203ed mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff8752e932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff8752ddbf CFRunLoopRunSpecific + 575
    4   com.apple.Foundation                    0x00007fff8161823f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
    5   com.apple.Foundation                    0x00007fff81599204 __NSThread__main__ + 1429
    6   libSystem.B.dylib                       0x00007fff80b58fd6 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff80b58e89 thread_start + 13
    Thread 6:  com.apple.CFSocket.private
    0   libSystem.B.dylib                       0x00007fff80b63932 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation                0x00007fff87550498 __CFSocketManager + 824
    2   libSystem.B.dylib                       0x00007fff80b58fd6 _pthread_start + 331
    3   libSystem.B.dylib                       0x00007fff80b58e89 thread_start + 13
    Thread 7:  WebCore: LocalStorage
    0   libSystem.B.dylib                       0x00007fff80b5aa6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff80b5e881 _pthread_cond_wait + 1286
    2   com.apple.JavaScriptCore                0x00007fff89131a40 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.WebCore                       0x00007fff83c4af91 WebCore::LocalStorageThread::threadEntryPoint() + 193
    4   libSystem.B.dylib                       0x00007fff80b58fd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff80b58e89 thread_start + 13
    Thread 8:  Safari: SnapshotStore
    0   libSystem.B.dylib                       0x00007fff80b5aa6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff80b5e881 _pthread_cond_wait + 1286
    2   com.apple.JavaScriptCore                0x00007fff89131a40 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.Safari                        0x00000001001be5c1 0x100000000 + 1828289
    4   com.apple.Safari                        0x00000001000470ab 0x100000000 + 290987
    5   com.apple.Safari                        0x0000000100046f29 0x100000000 + 290601
    6   libSystem.B.dylib                       0x00007fff80b58fd6 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff80b58e89 thread_start + 13
    Thread 9:
    0   libSystem.B.dylib                       0x00007fff80b39a2a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff80b39e3c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff80b39aa5 start_wqthread + 13
    Thread 10:  WebCore: Database
    0   libSystem.B.dylib                       0x00007fff80b5aa6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff80b5e881 _pthread_cond_wait + 1286
    2   com.apple.JavaScriptCore                0x00007fff89131a40 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.WebCore                       0x00007fff83d14f52 WebCore::DatabaseThread::databaseThread() + 370
    4   libSystem.B.dylib                       0x00007fff80b58fd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff80b58e89 thread_start + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000004  rbx: 0x0000000118949580  rcx: 0x0000000000000000  rdx: 0x0000000120813dc0
      rdi: 0x0000000118949580  rsi: 0x0000000119d34420  rbp: 0x00007fff5fbfcae0  rsp: 0x00007fff5fbfcac0
       r8: 0x0000000118949580   r9: 0x0000000000000070  r10: 0x00000000000000ff  r11: 0x0000000000000a61
      r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
      rip: 0x00007fff839bd0f8  rfl: 0x0000000000010246  cr2: 0x0000000000000050
    Binary Images:
           0x100000000 -        0x1006afff7  com.apple.Safari 5.0.5 (6533.21.1) <09261F3D-C3EC-A309-83F4-DC49CC549176> /Applications/Safari.app/Contents/MacOS/Safari
           0x1143de000 -        0x1143defff +com.symantec.webkitutils.scradditionSL 1.1 (22) <036410B7-D57D-648F-8527-B177206FECBE> /Library/ScriptingAdditions/SymWebKitUtilsSL.osax/Contents/MacOS/SymWebKitUtils SL
           0x1143e2000 -        0x1143ebff5 +com.symantec.webkitutils 1.1.3 (30) <B3632311-7B6F-7911-6D4C-C310A7985CEF> /Library/PrivateFrameworks/SymWebKitUtils.framework/SymWebKitUtils
           0x114678000 -        0x11475efe7  libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <26FC56A6-EFD6-22FA-E1F1-4E1BA61C85BB> /usr/lib/libcrypto.0.9.7.dylib
           0x1147b6000 -        0x1147c2fef +com.symantec.webfraud.webkit2 1.4.4 (3) <5DF285E9-7C95-1EBB-7F51-589551CF1D6C> /Library/Application Support/Symantec/SymWebKitUtils/WebFraud.plugin/Contents/MacOS/WebFraud
           0x1147cf000 -        0x1147fdfef +com.symantec.symbase 2.3 (15) <D426F45C-18B7-EFF4-A392-D64CB90A65C2> /Library/PrivateFrameworks/SymBase.framework/Versions/B/SymBase
           0x11481d000 -        0x114833fea +com.symantec.framework.confidential 1.4 (4) /Library/PrivateFrameworks/SymConfidential.framework/Versions/A/SymConfidential
           0x114840000 -        0x114861ffb +com.symantec.sharedsettings.framework 1.3 (6) /Library/PrivateFrameworks/SymSharedSettings.framework/Versions/A/SymSharedSett ings
           0x114874000 -        0x11488dff7 +com.symantec.internetSecurity.framework 1.3.2 (5) <8F2D8646-E51E-6301-8731-EF0EB6F2A17F> /Library/PrivateFrameworks/SymInternetSecurity.framework/Versions/A/SymInternet Security
           0x11489e000 -        0x1148b5fff +com.symantec.SymAppKitAdditions 2.3 (15) <19FC3229-A1B6-816D-B22E-F43D1EE7185A> /Library/PrivateFrameworks/SymAppKitAdditions.framework/Versions/B/SymAppKitAdd itions
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    com.symantec.webkitutils
    Likely suspect as WebKit is intimately involved with Safari.
    Message was edited by: WZZZ

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