Hi Mobile Sales

Hi
IAm new to SAP CRM Environment but worked on Vantive and remedy can body explain the Mobile Sales Business process how it happens in SAP CRM, and
associated servers
Regards
Kumara Mangalum

Hi
Paul don't feel jealous behave like a professional when you are unable to answer the threads that doesn't mean that no body can answer it, I have more than 6 years of Exp in Siebel CRM and and SAP crm, i don't have any necessity to get points it's may be u r focus getting points that's why you are worrying more than others but not my focus is to share my ideas in SDN mean while if iam getting points means it's a diffrent issue, CRm new users SDn can rise any doubts which they are having
IT is possible to Answer the threads Immidiately after questioning By Selecting ''QUESTIONS WITH NO REPLY ONLY"" and when you are waiting for the threads by selecting this options as soon as user's rise a thread you can answer''
i think there is nothing wrong in answering questions when sitting ideally, remeber that yesterday iam at my work place till late night
i was answering the questions, and the people who are in Production Support, will login genrally night times , If you still have any Objections you can go to SDN and Report they will decide whose Id is to keep and whose to delete. Feeling jealous about others is not a Good practice and Not Professional

Similar Messages

Sybase Mobile Sales for Window Mobile

Mateus,
antes de ir pra perguntas, só pra alinhar.
A SAP está com 2 diferentes estrategias para Mobile:
1) para microapps, backends apenas baseado em stack ABAP e empresas com plataforma móvel única, a recomendacao é o Gateway como plataforma de integracao mobile
2) para aplicacoes mission critical (incluindo processamento offline), baseado em multiplos backends (SAP, DBs, web services etc) e/ou com multiplos devices móveis, a recomendacao é utilizar um MEAP (mobile enterprise application platform), e o MEAP da SAP é o SUP (Sybase Unwired Platform).
Nesse contexto, vamos às perguntas.
1. O que é o AFARIA ?
O Afaria é uma solucao que faz parte da suite de Mobile da Sybase, juntamente com o SUP, Mobile Workflow & Mobile CRM, que foca no cenário de MDM (Mobile Device Management). Ela te permite ter uma gestão centralizada de todos os devices da empresa, controlando permissoes de acesso (usuario/perfil), bloquear/liberar funcionalidades (camera, email etc), install/update/remove de apps, remote wipe, remote lock, tudo remotamente, On-the-Air (OTA).
2. O que é o SUP ?
Como falado acima, o Sybase Unwired Platform (SUP) é o MEAP (mobile enterprise application platform) da SAP, ou seja, plataforma de desenvolvimento de aplicacoes móveis. Um MEAP é recomendando principalmente no caso de aplicacoes mais críticas e em cenarios heterogeneos em termos de fontes de dados (data sources) e plataformas móveis.
3. Como instalar o ambiente de desenvolvimento ?
Se vc for parceiro oficial SAP, vc pode receber as mídias para ambientes de desenvolvimento como faz para qualquer outro produto. Sei ainda que a Sybase oferece(ia) via site próprio um trial de 30 dias, mas não sei se ainda está disponível.
4. Qual a linguagem utilizada ?
No SUP vc desenvolve em Java, em Eclipse (além da linguagem de cada SDK, no caso de WinMo, .NET no Visual Studio).
No Gateway, é ABAP* + linguagem da SDK movel.
Mas em ambos os casos, existem aceleradores que te permitem criar apps "draft" sem nenhuma linha de código, só com cliques de mouse (wizards no Eclipse/Visual Studio/Xcode).
se for só pra disponibilizar no mobile uma RFC/Transacao existente, dá pra fazer só com config, sem código.
5. O que eu preciso fazer pra saber criar um u201Chello worldu201D ?
Os treinamentos. Ou se virar batendo cabeça. :P
No caso do SUP, há o treinamento SUP511 que a SAP Education já oferece (antes era oferecido diretamente pela Sybase).
No caso do Gateway, ainda não há treinamento oficial, mas para parceiros há o Gateway Hands-on sessions by COIL, que introduzi no blog que vc linkou acima.
6. Quais os cursos disponíveis no mercado ?
Como falado, SUP511 p/ desenvolvimento em SUP.
Ouvi falar tb de SUP611 para afaria, mas nao sei dizer se a SAP Education já está oferecendo.
7. Como integra com o SAP ?
O SUP pode integrar de 2 maneiras:
- lendo um data source SAP diretamente (há um "adapador" RFC no SUP, baseado em JCo); nesse caso, o staging é feito no SUP;
- usando o DOE (Data Orchestration Engine), componente do NetWeaver Mobile Infrastructure, como staging entre o mobile device e o backend SAP. Nesse caso, no SUP, é usado o DOE conector. É essa estratégia que as aplicacoes "standard" da SAP (por enquanto, Mobile Workflow & Mobile Sales/CRM) usam, mas não dá pra afirmar com 100% de ctz que essa vai ser a arquitetura "oficial" - mais informacoes devem sair no Sapphire.
8. Uso somente para o SAP ?
O Gateway sim, é focado em backends ABAP.
Já o SUP nao, vc pode usar para integrar quaisquer plataformas compativeis com padroes abertos como JDBC, SOAP & REST.
Espero ter ajudado.
Abs,
Henrique.

Dear siva,
Thanks for your replay.
which then can be moved to the devices via OTA or BES
I thought of that BES means BlackBerry Enterprise Server.
BES is manadatroy to work with SUP?
Can you pleas elaborate, what it means OTA ?
Regards
lakshman balanagu.
Edited by: lakshman balanagu on Mar 21, 2011 2:20 PM
Edited by: lakshman balanagu on Mar 21, 2011 4:27 PM

Crystal Report Error - Mobile Sales - 4.0 SP 12

Some of the users are getting the following error message while trying to open the Crystal Reports from Mobile Sales.
"This program is used to host and to initialize the UF F has encountered a problem and needs to close. We are sorry for the inconvenience."
Can you please let me know where can I find any update about these issues?
Has anyone ever come across this type of error?
Thanks in advance.
Regards,
Pijush

Hi Pijush,
Can you ensure that the following Dlls in the machine are registered:
1. Register all the Dlls and ocx files available in
 <<Installation directory>>\Sap\Mobile\bin directory.
2. Register the dlls and ocx files available in
 <<Installation directory>>\Sap\Mobile\3rd_party directory.
3. Register the sfabol.dll and msa.dll. It will be available under
 <<Installation directory>>\Sap\Mobile (or in the sub-directories
 based on how settings are at your end.
 But before doing the same, please ensure that you unregister the other Dll first.
As you are aware, the starting application is UFContainer.exe. The same
requires the following Dlls/OCX to be registered:
1. sfabof.dll
2. scrrun.dll in C:\winnt\system32 directory
3. ErrComp.dll
4. UFCore.dll (based on the IE Version)
5. ACTBAR.OCX
6. MSCOMCT2.OCX
7. comdlg32.ocx
8. SSLSTBAR.ocx
9. MSCOMCTL.ocx
Can you please ensure that the above are indeed registered in your case
Some of the above exists in C:\winnt\system32 directory.
If the problem remains it may be because of the IE version you use. Do you use IE7? iIf so did you face the same problems with IE 6 also?
Regards,
Gervase

SAP Mobile Sales 2.0 delta load issue for Sales Orders

Hello,
we have used Mobile Sales 2.0 with a Windows app for a while now. Our current issue is that sales reps won't see any historical sales order data on their devices.
Background
Due customer requirements, we need to make small changes to customer master data attributes and reload all customers from ERP to CRM. Then we ran delta loads (MAS_PARTNER followed by all other objects) to DOE, in which virtually all 5000+ customer accounts were compared. The delta load ran for about 3 days (some performance bottleneck we haven't located yet).
During the delta load, data on devices was inconsistent. Accounts were missing and all transaction data disappeared. After the delta loads, all accounts and contacts are OK, save for a few. Data from activities (appointments, tasks) have reappeared, as they should. Only sales orders won't reappear. The sales orders exist in the backend and belong to active accounts and sales reps.
Settings and troubleshooting so far
We don't have any limitations for sales orders in CRM Sales Mobile configuration.
We've run delta loads for all objects in transaction SDOE_LOAD.
MAS_CUSTOMIZATION etc seem fine.
We've re-run initial load for sales orders from CRM.
In the test system, we've even reinitialized the whole CDS database on DOE and on the devices, then re-ran the loads.
Checked steps suggested in discussion
SAP CRM 2.0 initial load issue
Historical sales orders (those created before the master data reload) exist in the backend, but don't show up on the device.
If I change one of those historical sales orders in the backend, it gets sent to the device.
If I create a new sales order in the backend or on the device, it is saved and replicated just fine.
To sum it up, it seems DOE is unable to identify the sales orders relevant for replication.

First Doubt i got clarify by my self as we can go with Unwired Runtime option .
But i still have doubt in :
2. How can i Modifying the Main Menu for iOS.
i am able to customize the same for windows using files SybaseCRM.Configuration.xml file.
Same how can i do for iphone/ipad.

Starting AMT FailedI am facing the same issue while opening AMT/Mobile Sale

Hi All,
I am facing a issue while opening AMT/Mobile Sales Appl/System Maintenance. I am getting the error saying 'UI_CORE_APPL_LAUNCH_FAILED_STA'. Could anyone out there please tell me how to resolve this issue?
I checked the UID and PWD under HKEY_LOCAL_MACHINE\SOFWARE\SAP\MSA\MW\secutiry for IDES DB and they are consistent with the ODBC parameters for IDES.
Much appreciated,
Karuna.

Hi All,
my issue is resolved. The problem with my issue was the missing entry in the table SMO_AUTH_SYS. I found the note 687679 and ran the report according to it. With that table SMO_AUTH_SYS was populated with the record. Later i was able to connect to AMT and gave the standard role SAP_AMT_USER and since then i am able to log into MSAA application and also MSY application
My issue is resolved. Thanks for everyone who tried to help me out.
Thanks,
Karuna.

Error while generating the Business Object in Mobile Sales

Hi,
I made changes to the Business Object BOCAPGEN.
Now I am trying to generate the business object but it is giving out the error saying
Error intializing RT Generator !.RT Generator Failed for ".Error arsrep.dat is in use so Generation cannot be done
I am not a MSA Developer and have no clue regarding MAS(Mobile Application Studio)
So any one can please give me a clue regarding the issue
I have solved it by closng all other application other than client console
Thanks Guys
Message was edited by: zack taylor

Hi !
1 year later, I am facing the same problem.
I want to build MSA 4.0 SP8, everything runs fines until the end of the generation of the Tiles, the next step fails :
Error intializing RT Generator !.RT Generator Failed for ".Error arsrep.dat is in use so Generation cannot be done
Then around 10 thousands of error messages of that kind follow in the output window ; howeverin the end it says "Generation End" without telling whether it was successful or not (the first time the output window was too small, I thought all was OK )
Anyways, the Mobile Sales icon appeared on the desktop and when I try to launch it I get the error "Starting MobileSalesfailed".
During another attempt, I check with "Unlocker" the 2 arsrep.dat files I found under the BOL directory, it reported that none was used and locked at that moment.
Also I killed the vbagen.exe process before starting the build, but it was automatically launched after. (first build was launched after a reboot, the 2nd after the 1st failed + vbagen.exe process killed)
Does anyone have any clue ?
Another question is : what are the rights required ? I am a local administrator but I do not have full admin rights (the only thing I saw at the moment is I cannot access to Add/Delete Programs in the Control Panel)
Thanks & Regards,
François
-edit-
thanks to the one who moved it to the right forum
Message was edited by:
Francois Feugier

Error message while closing mobile sales on a vpn-connected notebook

Hi!
We're working with Mobile Sales 4.0 on laptops with WinXP ...
When our field service stay connect via vpn with the central server sometimes it happens that an error-message pop up if Mobile Sales shall be closed. The text is "this program is used to host and to initialize the UF F found a problem ...". What does this text mean? What is "UF"? Why raises this error?
Thanks a lot in advance for your help!
Best regards,
Ingo

Hi Paul!
Sorry. No note. It was a ...
0000000012 Individual solution without a specific SAP Note.
If you need the zip (1.6 mb) please call me at
ISchmoekel [at] nordIT [dot] de
Best regards,
Ingo
Here's the complete text from sap:
Dear Ingo,
Can you please ensure that the following Dlls in the machine are
registered:
1. Register all the Dlls and ocx files available in
<<Installation directory>>\Sap\Mobile\bin directory.
2. Register the dlls and ocx files available in
<<Installation directory>>\Sap\Mobile\3rd_party directory.
3. Register the sfabol.dll and msa.dll. It will be available under
<<Installation directory>>\Sap\Mobile (or in the sub-directories
based on how settings are at your end.
But before doing the same, please ensure that you
unregister the other Dll first.
As you are aware, the starting application is UFContainer.exe. The same
requires the following Dlls/OCX to be registered:
1. sfabof.dll
2. scrrun.dll in C:\winnt\system32 directory
3. ErrComp.dll
4. UFCore.dll (based on the IE Version)
5. ACTBAR.OCX
6. MSCOMCT2.OCX
7. comdlg32.ocx
8. SSLSTBAR.ocx
9. MSCOMCTL.ocx
Can you please ensure that the above are indeed registered in your case
Some of the above exists in C:\winnt\system32 directory.
Please test again, after you did the above!
If this could not help you, pls try the following:
This solution will only work with laptops/Tablet PC running IE6.0
Please check the IE version before trying to apply these changes
Here are the steps necessary to carry out the changes:
1. Download the zip file attached with the OSS and copy it into a
temporary folder Eg. C:\ForDelete
2. Unzip the contents in the same folder.
3. Locate the installed bin path of the Mobile application. Usually it
will be C:\Program File\SAP\Mobile\bin
This folder will have lots of dlls.
4. Copy
UnregisterUIF.bat
RegisterUIF.bat
in
C:\Program File\SAP\Mobile\bin and in
C:\Program File\SAP\Mobile\bin\IE60
run UnregisterUIF.bat from both the folders
5. Copy the following files
UFStorage.dll
UFIContainer.dll
UFIControls.dll
C:\Program File\SAP\Mobile\bin and in
C:\Program File\SAP\Mobile\bin\IE60
run UnregisterUIF.bat from both the folders
5. Copy the following files
UFStorage.dll
UFIContainer.dll
UFIControls.dll
UFICoreInt.dll
UFIPlugins.dll
UFITypes.dll
MobileClient.exe
UFTools.exe
into the folder C:\Program File\SAP\Mobile\bin\
Run RegisterUIF.bat
6. Copy the following files
UFCoreIE60.dll
UFControlsIE60.ocx
UFFrontendIE60.dll
into the folder C:\Program File\SAP\Mobile\bin\IE60
Run RegisterUIF.bat
7. Start the mobile client and verify if the crash at that scenario
is fixed.
8. If everything works fine delete the Temp folder with the Zip file.

Error while accessing application of Mobile Sales for Handhelds

Hi all,
 I am working with Mobile Sales for Handhelds. I downloaded a source code for "Mobile Sales & Service for HH using CRM 4.0 SP08" from SAP note 824427. After creating a WAR file out of this code and assigning it to the user through web console successfully, I synchronized. But when I tried to access the application by the link, I get a Included servlet error. The stack trace is as follows :
Included servlet error: 500
Location: /CRMHHSALES/start
Error Location: /CRMHHSALES/main/BaseMenu.jsp
Internal Servlet Error:
org.apache.jasper.JasperException: Unable to compile class for JSPNote: sun.tools.javac.Main has been deprecated.
C:\Program Files\SAP Mobile Infrastructure\work\localhost_8080%2FCRMHHSALES\_0002fsystem_0002fError_0002ejspError_jsp_0.java:15: Class com.sap.crm.handheld.logic.gui.Skin not found in import.
import com.sap.crm.handheld.logic.gui.Skin;
 ^
C:\Program Files\SAP Mobile Infrastructure\work\localhost_8080%2FCRMHHSALES\_0002fsystem_0002fError_0002ejspError_jsp_0.java:16: Class com.sap.crm.handheld.core.utils.EncodingHelper not found in import.
import com.sap.crm.handheld.core.utils.EncodingHelper;
 ^
C:\Program Files\SAP Mobile Infrastructure\work\localhost_8080%2FCRMHHSALES\_0002fsystem_0002fError_0002ejspError_jsp_0.java:17: Class com.sap.crm.handheld.logic.gui.Skin not found in import.
import com.sap.crm.handheld.logic.gui.Skin;
 ^
3 errors, 1 warning
 at org.apache.jasper.compiler.Compiler.compile(Compiler.java:282)
 at org.apache.jasper.servlet.JspServlet.doLoadJSP(JspServlet.java:612)
 at org.apache.jasper.servlet.JasperLoader12.loadJSP(JasperLoader12.java:146)
 at org.apache.jasper.servlet.JspServlet.loadJSP(JspServlet.java:542)
 at org.apache.jasper.servlet.JspServlet$JspServletWrapper.loadIfNecessary(JspServlet.java:258)
 at org.apache.jasper.servlet.JspServlet$JspServletWrapper.service(JspServlet.java:268)
 at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:429)
 at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:500)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
 at org.apache.tomcat.core.ServletWrapper.doService(ServletWrapper.java:405)
 at org.apache.tomcat.core.Handler.service(Handler.java:287)
 at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java:372)
 at org.apache.tomcat.facade.RequestDispatcherImpl.doInclude(RequestDispatcherImpl.java:400)
 at org.apache.tomcat.facade.RequestDispatcherImpl.include(RequestDispatcherImpl.java:270)
 at com.sap.crm.handheld.core.webtools.ControllerServlet.displayPage(Unknown Source)
 at com.sap.crm.handheld.core.webtools.ControllerServlet.saveStateAndDisplayPage(Unknown Source)
 at com.sap.crm.handheld.core.webtools.ControllerServlet.handleRequest(Unknown Source)
 at com.sap.crm.handheld.core.webtools.ControllerServlet.handleRequestWrapper(Unknown Source)
 at com.sap.crm.handheld.core.webtools.ControllerServlet.doGet(Unknown Source)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
 at org.apache.tomcat.core.ServletWrapper.doService(ServletWrapper.java:402)
 at org.apache.tomcat.core.Handler.service(Handler.java:287)
 at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java:372)
 at org.apache.tomcat.core.ContextManager.internalService(ContextManager.java:806)
 at org.apache.tomcat.core.ContextManager.service(ContextManager.java:752)
 at org.apache.tomcat.service.http.HttpConnectionHandler.processConnection(HttpConnectionHandler.java:213)
 at org.apache.tomcat.service.TcpWorkerThread.runIt(PoolTcpEndpoint.java:416)
 at org.apache.tomcat.util.ThreadPool$ControlRunnable.run(ThreadPool.java:501)
 at java.lang.Thread.run(Thread.java:534)
Can anybody help me in this issue?
Thanks in advance.
 Saptak.

Hi Saptak Kulkarni ,
<<<
org.apache.jasper.JasperException: Unable to compile class for JSPNote: sun.tools.javac.Main has been deprecated.
C:\Program Files\SAP Mobile Infrastructure\work\localhost_8080%2FCRMHHSALES\_0002fsystem_0002fError_0002ejspError_jsp_0.java:15: Class com.sap.crm.handheld.logic.gui.Skin not found in import.
import com.sap.crm.handheld.logic.gui.Skin;
^
C:\Program Files\SAP Mobile Infrastructure\work\localhost_8080%2FCRMHHSALES\_0002fsystem_0002fError_0002ejspError_jsp_0.java:16: Class com.sap.crm.handheld.core.utils.EncodingHelper not found in import.
import com.sap.crm.handheld.core.utils.EncodingHelper;
^
C:\Program Files\SAP Mobile Infrastructure\work\localhost_8080%2FCRMHHSALES\_0002fsystem_0002fError_0002ejspError_jsp_0.java:17: Class com.sap.crm.handheld.logic.gui.Skin not found in import.
import com.sap.crm.handheld.logic.gui.Skin;
^
>>>
Check whether u have imported these classes or not,,
import com.sap.crm.handheld.logic.gui.Skin;
import com.sap.crm.handheld.core.utils.EncodingHelper;
import com.sap.crm.handheld.logic.gui.Skin;
these classes in your JSP file during modification ..
i think u have used these all external classes in your JSP files without importing these classes...
If u have imported these class files , then check , u have properly set path for these library (jar files) in the MI client itself.
If ur MI applications are using some extra jar files , then in the client device , that jar files must present in the lib directory of MI installation.
 These jar files must be set in the classpath while starting the MI client...
just refer this forum for setting classpaths in the client device for additional jar files ...
Re: External API in MI application
Regards
Kishor Gopinathan

Mobile Sales - Error while Saving Sales Order

Hi,
When I try to create and save a sales order in the Mobile Sales, the error message UI_CONT_STATUSBAR_ICON_TT is displayed, blocking the saving process and the new order is not saved.
I tried to debug the SAP Mobile Application Studio(Visual Basic) side and I didn`t find any error there.
Does anyone knows what could be happening?
Thanks for any help.
Regards,
Andrew

I reinstaled the Mobile studio and then it worked.

CRM 5.0 outbound queues to Mobile sales

Hi all,
We have upgraded from CRM 3.0 to CRM 5.0.
I am looking at the outbound queues in SMQ1 that are bound to Mobile sales Sites and am not finding any data bundles other than the name of the Replication Object name in the LUW's of these queues.
But in CRM 3.0 I am able to see detailed data bundles for any of the queues.
Does this mean no data is actually being passed from CRM to Mobile Sales.
At this point of time I dont have my commstation up and running to verify this. So I am curious to know how else can I check this?
Thanks.

Hi KP,
This is the default behaviour in 5.0...the queues are fine and you can go ahead with the sync using Conntrans.
Regards,
Ankan

Install Mobile Sales on Windows 7 64-bit?

Hello,
I found note 1469507 today, which enables Mobile Sales 7.0 SP4 to work on Windows 7. However, it is not mentioned which bit-versions of Windows are supported. The documentation for this version of Mobile Sales hasn't yet been updated, so Windows 7 isn't mentioned in the compatibility list at all.
Has anyone installed MSA 7.0 on a 64-bit version of Windows 7 or can confirm that this is supported?
Thanks!
Kind regards,
Alexandra

Hi Naved,
Thanks for your quick response!
Do you happen to know if a 64-bit implementation is planned for future releases of MSA?
Thank you!
Best regards,
Alexandra

Mobile sales online installation for CRM5.0(ABAP+JAVA)

Hi ,
Client wanted to implement Mobile sales online for NW2004s component CRM5.0(ABAPJAVA) stack. We have already installed CRM5.0 with ABAPJAVA engine and EP7.0.Currently we are using EP with CRM5 using PCUIscreens. Also configured SSO(SAP logon ticket) between EP and CRM and BI7.0.
I found the document which says about NW04 instance CRM ABAP stack and need to install JAVA satck seperately then do SSO and deploy .sca files etc...but could not find for MSON on NW2004s using EP.
We have already integrated CRM5,BI7 with EP7.0 using SSO saplogon ticket,now my concern is
1. Do i need to use MSON configuration like SSO,SLD,deployment on existing CRM5.0 ABAP and Java engine , which is installed in one system ?
or
2. Can i use MSON config through CRM5.0 already integrated with EP7.0 ? which is already configured SSO and SLD etc..
Which method is recomended for Blackberry to communicate CRM5.0 system?
Any sugessions would be appriciated.
Thanks,
Shaik

any help will be appriciated.

CRM Mobile Sales Application : HTTP Communication Failure ERROR

Hi All,
I am trying to build a CRM mobile application in the Windows mobile.
the steps that we have followed are:
1. Activated and generated the Standard CRM mobile software component MAS_SMARTPHONE_DMSCV
2. Created the same Users in the CRM and DOE system
3. Set up windows mobile simulator
4. Created data in the CRM backend and performed initial download in the DOE.
5. activated the distribution model rules in the Admin and monitoring portal
6. and finally installed CRM mobile sales App in the Windows mobile,connected it to a device,and logged in to the CRM app from the simulator using the user and password created in step 2.
A device is created on the Admin & monitorng portal as soon as we sync from the simulator but we are unable to see any data
in the outbound queue.
In the transaction SMQ2 we have found our device queue with an error saying *exception occured due to HTTP communication
failure*
Debuggin the queue we are able to find an error under the class CL_DOE_ESDMA_SOAP_HANDLER in the method
PUSH_TO_DEVICE.
As we are on new grounds we are not able to assess the problem. Does it have anything to do with ports.
We are able to get see all the messages and the data while debuggin but while pushing it to the device there is a glitch.
Please suggest with any solution to this or what might be the

Hi Siva,
Thank you for your reply.
We have checked the ports that is concerning SUP it is 2000 we find it is active and open.
We have also checked a subscription monitoring table as suggested in a previous post [/community [original link is broken]
threadID=1978692].
we are getting a HTTP 110 error while debugging the queue of the device.
While checking a monitoring we have found a log saying :
Receive failed: client host = 10.116.158.208: com.sybase.djc.SystemException: HTTP: Post Message - HIOP Version not specified\nProbable cause: unexpected failure or abnormal shutdown of client application or client host
Please suggest to us what might might be the problem.
Thanks,
Krutheeka.

Error while opening Mobile Sales

Hi all
I have developed one application in MAS. Before Generating i tick make dll both UI and Businsslogic then generate. After that i open Mobile sales application "Starting Mobilesalesfailed". Context - UI_CORE_APPL_LAUNCH_FAILED_STA. Starting Mobile Sales Failed. Error
how can i solve this issue.

HI Niranjan
I tried it. Everything is ok
but,
see after change properties for shortcut file, then i executed shortcut one small window (Analysse) came. In that
1. AuthadminTool(Amt) - its working fine
2. MobileSales(MSA)     - Not working ie.can't logon - Record No. 3
3. MobileSystem(MSY) - Not working ie.can't logon - Record No. 3
4. MobileSales(LEA)      - Not working ie.can't logon (Which one i mentioned in
                                      (User Interface - > Run File name) Record No. 2
Last 3 applications same error occured.

405 - ICM_HTTP_INTERNAL_ERROR in CRM Mobile Sales

Hi Experts,
We deployed a CRM Mobile Sales 1.2 in Windows Mobile simulator. When we try to login to CRM Mobile Application, it is keep on checking for initial data in the simulator, then we checked in the session monitoring for any errors, we found the error as"405 - ICM_HTTP_INTERNAL_ERROR -".
But we were able to get the all the data (Activities, Task, etc) previously. For the past two days, we were not getting any data in the mobile simulator due to this error.
Please let us know the solution for this issue at the earliest.
Thanks,
Mohan.

Hi Siva,
I am having the same problem, while trying to connect through my Windows7 laptop, the SAP CRM Mobile App keeps on showing "Checking for Initial Load" on login screen after entering the PIN, Connection Information and SAP CRM credentials and never go to App's home page.
I also tried logging through iPhone but not able to see any data there also.
I checked and found the data in MAS_AUTH_CUST & MAS_CUSTOMIZATION and BP related objects (as we haven't downloaded the Products and Transaction related objects yet), but not sure where to check USER_DETAILAS & USER_AUTHORIZATION.
How can we trace and monitor that the data is flowing from NWM to Mobile device??
Quick inputs will be highly appreciated..
Cheers!!!

How to clean tables in Ides database of Mobile Sales

Hello experts,
I'm working with Mobile Sales v 4 SP08, and SQL Server 2000 Standard Edition.
I have created a new extract for a site.
In order to go faster loading the new extract synchronizing MSA client, how could I clean the Ides database into MSA client ?
Best regards
Juan

Hi Pratik,
Thank you, but I'm not interesting in complete archiving process.
I only want clean tables into Ides database into SQL Server of MSA client, with SQL tools. From SQL Interprise manager.
When I create a new extract for existing user and synchronize it, the import operation is very slow because SQL server needs delete the old records in all tables and import new records.
As far as I know, detaching Ides database, saving it, ... some operations...., and restoring it, we can clean all records in tables. After that we will synchronize and will load new extract.
Kind regards
Juan

Hi Mobile Sales

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