Hi my 3rd gen iPod nano is not connecting to iTunes - the error message says there is missing software to communicate with the device. I am running iTunes 10.4 on XP and I have tried all the troubleshooting routes to no avail - anybody help me out?
I can't get Itunes to communicate with my 3rd gen Nano - I've reinstalled iTunes several times but still get the same error message for both mine and my wife's ipod - same version of 3rd gen. All the troubleshooting guide has been followed but still not connecting.
Any ideas?
Never mind, I think. I think I figured it out. There was 1 song (out of > 900!) that somehow had been purchased with the other ID - I have no idea how. Once I deleted that song, it stopped asking.
There may be something with the newest iTunes version too. I didn't think in older versions that the "On this iPod" list of songs was greyed out. But at least it syncs ok.
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My Itunes will not launch after downloading and I have tried all the troubleshooting for itunes for Windows 7 64-bit. Do I need to system reboot my computer than try to download it again?
I'm having a very similar issue, paired with iTunes not being able to get online.
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my iphone just stopped connecting to my wifi and i have tried all the recommended troubleshooting with no success. Also when i send a text , it shows it coming from my email address instead of my cell #. i dont receive any text going to my cell #. help
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My camera is not working, and I have tried all the ways possible to get it working, but no luck. What do I do?
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Message was edited by: EZ Jim -
My 3rd gen iPod nano is not being read by my iTunes on my mac. When going to sync, the mac screen says "no name". Also I believe I lost all the music on the iPod. When turned on it says "Welcome" as if it is new. I tried to copy all my music into the "no name" folder and then sync. The iPod said it was "syncing".
So does iTunes see the iPod or not? I couldn't quite understand from your post as you said it wasn't, but then said that the iPod was syncing...
B-rock -
3rd gen iPod Nano will not sync with latest version of iTunes on new laptop. It passes the connectivity test but not the sync test under diagnostics. Worked fine on old Windows 7 laptop but not new one. From Control Panel it shows up as an Apple iPod USB Device...
Never mind, I think. I think I figured it out. There was 1 song (out of > 900!) that somehow had been purchased with the other ID - I have no idea how. Once I deleted that song, it stopped asking.
There may be something with the newest iTunes version too. I didn't think in older versions that the "On this iPod" list of songs was greyed out. But at least it syncs ok. -
I tried to update the last itunes, but the error message says there is a missing program to finish the update, but it doesn't list what program is missing. I have never had issues in the past updating a new iTunes.
"There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support perssonel or package vendor."
That's perfect, thanks.
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
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My iPad mini won't play my synced music. I have tried all the suggestions on the forum, but it still does not work. Also it crashes on the selected song selected. I have never had a problem with my other iPad or MacBook.
What exactly have you tried?
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I was trying to back up/sync my iphone 3GS ut the error message says I can't because Apple Mobile Device Service isn't started. I don't know what thisis. Help.
See Here
AMDS for Mac
http://support.apple.com/kb/ht1747
AMDS for Windows
http://support.apple.com/kb/TS1567 -
When i try to restore my ipod i recieve an error message saying that "problem downloading softwar for the ipod owner's ipod. error (-23) Please help i need to restore because my daughter somehow set a passcode lock on it and didnt know it and does not know passcode.
There was a problem downloading the software for the iPhone (or another iOS device)
See the steps below for error codes 3000-3999.
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network. -
I keep getting error 1202, and I have tried everything I've ever found (registry, time/date, reinstall, etc), and it still doesnt work!!!! can someone please help.
btw, I have version 10.5.1 and run windows 7So you're not trying to downgrade iOS?
Make sure itunes is up to date then try restoring via recovery mode. Follow the link below to do this:
http://support.apple.com/kb/ht1808
Hope this helps -
The error message says that my Apple ID is disabled with no explanation as to why.
TThe error message says your apple ID is disabled , but no explanation or how to correct
You might want to take a look here for reasons and steps to reenable your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears - Apple Support -
3rd gen iPod nano is not correctly recognized on new Windows 7 iTunes
Moved my iTunes library from old PC to new Win7 PC via direct iTunes folder copy.
Looked ok
but when I connect my 3rd Gen Nanos, I get dire warnings that I have to authorize new PC with my son's AppleID not mine (was originally his iPod but long since factory reset and reloaded) or else iTunes will delete purchased songs. (The new PC is authorized for my Apple Id).
I have 2 of these iPods and the other one was never my son's so I don't know why it also thinks it needs his id.
When we check my son's account and look at devices, the iPods are not listed. (maybe only newer iOS devices are listed?) So I can't "remove" the iPods from that account via the iTunes Store account profile.
yes, I have tried reinstalling iTunes and wiping the registry - no luck. If I "cancel" when the dire warnings come up instead of authorizing using my son's account, then the iPod is not recognized at all by iTunes (does appear as external drive in Windows) and I have to reinstall .... again.
My questions are:
1) do the old iPods themselves some how store the original Apple ID they were associated with?
2) If so, how can I reset to use my Apple ID?
Will "factory reset" work?
What I don't want is to reset and then find out I can't reload using current iTunes library associated with current Apple ID
3) I don't think this will solve the problem but: in iTunes, can I separately sign in with both IDs and authorize the computer with both IDs? Can a single instance/install/library of iTunes use 2 different AppleIDs? (there are not 2 users on this PC - just 1. So just 1 iTunes instance, just 1 library)
More details:
I tried:
If I authorize the new PC for my son's account which the ipod and Itunes seems to want, then when the iPods are connected, all the song's listed in the library in main/right pane are greyed out and can't be selected. I don't recall this being a problem on the old PC so something seems wrong.
I am concerned that:
If I give up and authorize this PC for both Apple Id's, then what? If I buy something new from iTunes (using, can I sync it to the iPod?Never mind, I think. I think I figured it out. There was 1 song (out of > 900!) that somehow had been purchased with the other ID - I have no idea how. Once I deleted that song, it stopped asking.
There may be something with the newest iTunes version too. I didn't think in older versions that the "On this iPod" list of songs was greyed out. But at least it syncs ok. -
When I try to go to google.ca I keep getting a notification telling me "this connection is untrusted" I don't understand why? I use google.ca every day with no problems and now this has been happening for 2 weeks. I can use google in Internet Explorer but not Firefox. I have tried the trouble shooting ideas on here but nothing seems to be working. I have uninstalled and deleted all folders for Firefox and reinstalled and still the same problem. Can anyone PLEASE help me out? Thanks in advance!
When you get the error page, could you check a couple things.
First, expand the technical details section and look at the explanation for the error. What is the problem with the certificate?
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