Hi my computer is infected with 733,exec.bat malware..even though I had eth elitist virus barrier,HELP what do I do??

Hi my mac book pro ( 1yr old) is infected with 733,exec.bat malware..even though I had installed virus barrierX6
HELP what do I do??

Hi
Message comes up when using the net.... the Virusbarrierx 6 program tells me with a pop up ..... asking me to repair quarantine etc.... I hit repair and it says virus eradicated... but then will come again at a new page..... some will say something like histplist....as file and others will be something to do with cookies etc. Could I delete all cookies/history and reset safari? ps I am on Lion operating system
thanks CHM

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I downloaded digital hd copies of movies onto my parents' computer and they have a new computer now, and the movies aren't there, even though they have the same apple ID. What do I do to get them to download?

I downloaded digital hd copies of movies onto my parents' computer and they have a new computer now, and the movies aren't there, even though they have the same apple ID. What do I do to get them to download?
New computer: Dell, Windows 8.1
Processor: Intel Core i7-4770 CPU @ 3.40GHz
64-bit Operating System, x64-based processor
16 GB RAM
itunes up-to-date
Old computer: Dell, Microsoft Windows XP
Processor: Intel Pentium D CPU @ 2.80GHz
1 GB RAM
itunes not up-to-date (updating it isn't really an option)
I have these movies downloaded on the old computer from digital hd redeemed codes: Fantastic Mr. Fox, Super 98, Thor, Inception, The Hunger Games, and Star Trek Into Darkness. I bought Pirates of the Caribbean: The Curse of the Black Pearl on itunes with money, and that one isn't showing up either. When I search it on itunes to see if I can just re-download it, that isn't an option. I would have to buy it again. Home Sharing isn't what I want because the old computer will not be here forever and it is not connected to wifi.
It's kind of a lot of movies, and I want them on the new computer.

im so happy I have a iTunes Card Code absolutely free! I got it at http://linkbitty.com/freeitunes2014

Have had to re-download Mozilla due to malware - final step of installation asks if I will allow unknown publisher to make changes to computer - click YES and get message my computer is infected with malware - click NO and cannot open Mozilla

Long story short, unwisely allowed unknown publisher to make changes to my computer (which I thought was related to my anti-virus protection) last night. In the process, seems I allowed malware (called antivirus8). Neither Explorer or Mozilla were available - seemed to have been wiped out by antivirus8 thing. Explorer came back up (with favorites still intact) after doing full scans and a few other things...but Mozilla did not. Uninstalled Mozilla and re-downloaded. Final step of installation asked if I wanted to allow an unknown publisher (and I'm sorry to say I don't remember exactly what it was...something with safe in the name, I think) to make changes to my computer. Clicked NO and still not able to access Mozilla...redid and clicked YES and immediately got message that my computer was infected with malware. Have used Mozilla for years...hate just having Explorer. Anti-virus program is Kaspersky...ran full scan and it did not detect a thing...so I really don't know what happened!

Try running several malware scanners to see if Kaspersky missed anything. It is best to run several as each will pick up things that the others miss. Some scanners you can try are:
* [http://www.malwarebytes.org/mbam.php Malwarebytes]
* [http://www.superantispyware.com/ SUPERAntiSpyware]
* [http://www.lavasoft.com/products/ad_aware_free.php Ad-Aware]
* [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx Windows Defender]
* [http://www.safer-networking.org/en/home/index.html Spybot S&D]
If the above malware scanners do not find any malware or can not clear it, you should consider posting in one of these forums for specialized malware removal help:
* http://forums.spybot.info/
* http://www.spywarewarrior.com/index.php
* http://forum.aumha.org/
* http://www.bleepingcomputer.com/forums/
* http://www.spywareinfoforum.com/

Can you get a virus on an ipad.I have had this message-Your computer appears to be infected We believe that your computer is infected with malicious software. If you don't take action, you might not be able to connect to the Internet in the future. Learn

Your computer appears to be infected
We believe that your computer is infected with malicious software. If you don't take action, you might not be able to connect to the Internet in the future.
Learn how to remove this software.

No you do not have a virus. That is a standard web popup usually, that tres to get up to download a "removal program". The removal program is the virus or similar.

How can I tell if my computer is infected with Zeus

How cn I tell if my computer is infected with Zeus?

Apparently affects Windows platform only.
http://en.wikipedia.org/wiki/Zeus_(Trojan_horse)
Stedman

HT201184 My computer is infected with the DNS changer virus. I installed the Macscan DNS Changer Removal Tool but after restarting the virus is still there!

My computer is infected with the DNS changer Virus. I installed the Macscan DNS Changer Removal tool but after running it and restarting the laptop, the virus is still there .

"Hinweis: Für die korrekte Durchführung dieses Tests dürfen keine Proxy-Server in den Einstellungen Ihres Webbrowsers aktiviert sein. Diese werden häufig bei Firmenrechnern verwendet. Sie sollten daher im Zweifel Ihren IT-Support kontaktieren, der Ihnen mitteilen kann, ob dieser Test in ihrer Umgebung genutzt werden kann."
Google Translate:
Note: For proper implementation of this test may not be a proxy server enabled in your browser settings. These are often used in corporate machines. You should contact your IT support in doubt, you can tell whether this test can be used in their environment.
and
fane_j wrote:
Does the US site use a different script, which works even when proxies are used?
No idea.

My computer is infected with something...the cursor is going crazy. i bought apple to avoid infections and now you want to charge me to get rid of the malware? i paid for protection when i bought the computer. shame on Apple.

my computer is infected with ?malware and it makes the cursor goes crazy. apple support wants to charge me to fix this.
paid more for the apple laptop because it had built in protection. not fair. shame on Apple. can anyone help?

Please read this whole message before doing anything. This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it. Step 1 The purpose of this step is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.” While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin. Test while logged in as Guest. Same problem(s)? After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it. *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing. Step 2 The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. *Note: If FileVault is enabled, or if a firmware password is set, you can’t boot in safe mode. Test while in safe mode. Same problem(s)? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

My computer is infected with adware. I deleted Adobe Reader thinking it might have the adware in it. Since the problem started the same day as Adobe Reader was installed. How do I reinstall Adobe Reader?

My computer is infected with Adware. I deleted Adobe Reader thinking it might have the adware in it. Since the problem started the same day as Adobe Reader was installed. Reader wasn't the problem. So how do I get Reader reinstalled?
And if anyone knows how to delete WebProtect ads, please let me know. It's actually getting worse.
FrostedinSilver

Hi frostedinsilver,
I'm sorry to hear that. What a hassle.
You can download Reader from www.adobe.com/products/reader.html.
Best,
Sara

I have macbook pro and am on OS X Yosemite 10.10.2 . I am having lot of warning message on my browser that my computer is infected with malware/spyware and use mackeeper. How do I solve this issue . This is happening more on chrome and Safari browser

I have macbook pro and am on OS X Yosemite 10.10.2 . I am having lot of warning message on my browser that my computer is infected with malware/spyware and use mackeeper. How do I solve this issue . This is happening more on chrome and Safari browser

There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
          com.something.daemon.plist
and
           com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
          com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
           something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
            v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

I have a 3GS iPhone, version 3.1.2. I have never plugged my phone into a computer or synced with iTunes. If I do so now, I will I lose everything? What steps need to be taken to ensure that all of my data, contacts, photos, etc. are not lost?

I have a 3GS iPhone, version 3.1.2. I have never plugged my phone into a computer or synced with iTunes. If I do so now, I will I lose everything? What steps need to be taken to ensure that all of my data, contacts, photos, etc. are not lost?

IOS: how to back up http://support.apple.com/kb/HT1766

When my phone is not plugged into the charger or computer, it will not turn on at all; even though it is not dead. When it's plugged into the computer, it will go to a white screen with a grey apple icon and then it will turn off again and repeat. IOS7

When my phone is not plugged into the charger or computer, it will not turn on at all; even though it is not dead. When it's plugged into the computer, it will go to a white screen with a grey apple icon and then it will turn off again and repeat. IOS7 and iPhone 5.

http://support.apple.com/kb/HT1808
Try this step and if you cannot get your device into recovery mode there is a chance you have a hardware failure and you need to call apple to see what service options you have.

HT4898 What happens to my "Dock"? I use that every time I open my computer(s), along with various mail accounts, and even the Widgets?.

What happens to my "Dock"? I use that every time I open my computer(s), along with various mail accounts, and even the Widgets?. Thanks.

Using iCloud will not affect your dock or your widgets. If you upgrade to iCloud, your MobileMe mail account will be updated to an iCloud account, but that is all that will happen. What exactly is it that you are worried about.

I am running out of hard drive space so I clear 32GB of space at midnight, went to bed. When I wokle up I had no space left even though I had not used the computer, the system.lg is FULL of stuff and I have no HD space anymore? What's eating it up?

I am running out of hard drive space so I clear 32GB of space at midnight and went to bed.
When I wokle up I had no space left even though I had not used the computer, the system.lg is FULL of stuff and I have no HD space anymore?
What's eating it up?

WORD TO THE WISE
the OmniDiskSweeper was a very helpful download, because it laid out the HD and all the files on it in a "largest to smallest" fashion. When I did this I found that I had an inordinate amount of memory being taken up in my Mail Data folder, this did not make much sense so when I dug deeper I found that a 59MB scanned file that I had emailed 3 weeks ago had not been delivered, so the computer was retrying every minute and saving the history of what it was doing, so it was saving the 59MB file as well as the log about the 59MB file and hence for the last 3 weeks it's been chewing away at HD space recording the activity of the undeliverable file.
I deleted the Data record folders and removed the yahoo account from My Mail and reinstalled it with proper IMAP information and the HD is secure and holding at 331GB of free space. Like it ought to be.
I love the fact that if something very strange is happpening on your MAC there is a REASON....find it and fix it, and move on. In the PC world you would reboot 20 times, call some guy in India who will ony try to sell you a new subscription or warranty for $99 and never solve anything.
I am at rest once more, thanks for the tip

I am having major issues with links in keynote! Even though the links (a navigation system) are on the master page, they are only working on some of my slides. Anyone have ideas on how to fix this or similar issues? Help!

I am having major issues with links in keynote! Even though the links (a navigation system) are on the master page, they are only working on some of my slides. Anyone have ideas on how to fix this or similar issues? Help!
I have created a navigation system on the master pages and set the presentation to links only mode. I also have other links scattered throughout the program, like a linkable table of contents, etc. Some of them work, some of them don't. Not sure why. Anyone out there having similar issues? Or have any idea on how I can solve this issue? Any help would be appreciated!
Thanks!

Links should not create any problems in Keynote. If they are set up correctly on text, the text will be underlined. Objects that have links will have a curved arrow bottom right, if you click the arrow a popup will display the link information.
Try this repair for Keynote, ensure you complete all the tasks and in the order shown:
1
delete all the iWork applications if you have them, not just Keynote, using Appcleaner from Mac Update, its a freeware application
2
empty the trash: Finder > Empty Trash
3
Shut down your Mac, wait 30 seconds, then power on the Mac, immediately after the start chime, hold down the Shift key
When you see the grey Apple symbol and progress indicator (a spinning gear), release the Shift key.
If you are prompted to log in, type your password, then hold down the Shift key again as you click Log in.
4
Let the Mac fully boot up, it will take longer as the OS is repairing the drive
5
when fully booted, go to Applications > Utilities > Disc Utility; click on the boot drive then First Aid tab and click repair disc permissions
6
when complete, restart the Mac normally, Apple menu > Restart
7
install Keynote from the Mac App Store
let us know if this helped

HT4550 Why does my Safari open with American version and home page with Apple iPhone 5 advert even though I have changed them in preference

Why does my Safari open with American version, and home page with Apple iPhone 5 advert even though I have changed them in preferences, it happens every time no matter how many times I change them, when I open Safari its back to the USA and Apple home page.

Try this.
Hold the shift key down and launch Safari.
Best.

Hi my computer is infected with 733,exec.bat malware..even though I had eth elitist virus barrier,HELP what do I do??

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