Hi, My Credit card was expire, then I try to register that again in my Apple ID, it doesn't accept by Apple, What is my problem?
Hi, how are you?
If you are in Iran then that will be why it doesn't work. There isn't currently an iTunes store in Iran, and you can't use another country's store - you need to be in a country and have a billing address in that country on your account to use its store. Until if/when Apple open an iTunes store there then you won't be able to get content from iTunes
Similar Messages
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HT1918 My credit card was Chang $10.69 for a moive that I did not have any thing to do with
My credit card was chagen $10.69 for a moive that I didn't have any thing to do with.
Add avalid payment method.
iTunes Store: Accepted forms of payment
See if you can set the payment method to None
Why can’t I select None when I edit my payment information? -
My iphone was lost and was sent to lost mode after some days I found my iphone but it was disable. And now I'm not able to activate my phone. it doesn't accept the Apple ID that I used to put my phone in lost mode. How can I activate my iphone now?
Hi Krisunita,
Thanks for visiting Apple Support Communities.
Try using these steps to stop Lost Mode from iCloud.com:
Stop Lost Mode or change your contact info
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, then select the device that’s in Lost Mode.
Click Lost Mode, then change the information or click Stop Lost Mode.
You can find this information here:
iCloud: Use Lost Mode
http://support.apple.com/kb/PH2700
If you are not able to log into iCloud.com, see this link for more help:
iCloud: If you can’t sign in to iCloud.com
http://support.apple.com/kb/ph2611
Best,
Jeremy -
at first my credit card was valid and then when i purchase something my credit card was decline. how can i solve this? anyone?
Accepted form of payment
http://support.apple.com/kb/HT5552 -
Automatic renewal canceled because my credit card was cloned
I bought the creative cloud app for desk top and my automatic renewal was canceled when my credit card was cloned. since then I get messages that say the program will expire. i bought new signature and received emails confirming the purchase. How should I proceed?
Hi DOMINGOS MEDEIROS,
Launch any of the CC apps, click on license this software and sign in with your Adobe Id to activate.
Regards,
Romit Sinha -
I am trying to add a game to my sons I touch pad. It is a free game. It asks for verification of password and credit card info. Every time, it tells me that my time has expired. Help.
It asked me that too.Don't worry and just put it in. Itunes doesn't charge unless your son buys something. The password happens to me all the time. Credit card was only once. Just make sure your son knows not to buy anything without permission so he doesn't accidently charge you something.
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My daughter added songs with her I Tunes Card and My credit card was charged, what do I do?
My daughter added songs with her I tunes card and my credit card was charged, how do I get it off my credit card?
What process did your daughter use, there is a specific format to redeem an iTunes gift card. The gift card must be redeemed using the Redeem link in the Quick Links on the right side of the iTunes Store in iTunes on a computer or the Redeem button at the bottom of both the iTunes and App Store apps in iOS. Redeeming the gift card then applies the value of the card as an available credit to the user's iTunes account. The credit is used first before any bank card also stored in the account. If the purchases use the entire credit and there is an additional balance due, it will be charged to any bank card stored in the account.
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I downladed a game then i bought some gold on the game using a credit card. Now when I try to retrieve the gold it says I have to verify then download it. It will not let me. Any suggestions?
I was receiving the same error message yesterday, which said There was a problem downloading "The Song Name / Album / Artist". The file seems to be corrupted. To redownload the file, choose "Check for Available Downloads" from the Store menu. The file tries to download five times before this error message appears.
I too, tried to find the file and delete it, but it was no where to be found.
So I gave up for that moment and tried again today and I was able to successfully download the file. Amazing how that works!!! -
Unable to make purchases "credit card has expired"
I am unable to make purchases using my Apple TV. I receive an error message that says "your credit card has expired. Go the the iTunes store on your computer and update your Billing info."
However my account is up to date. My credit card expiration date is years in the future. I make purchases all the time through iTunes store (music, apps, etc..)
Any thoughts?I have the same problem. My info is updated. I can purchase music from my apple tv, and from iTunes. I can also purchase movies from the iTunes store and transfer them to apple TV, but unable to purchase directly from apple tv.
One fix in the short term is to purchase a movie from the iTunes store and then transfer it to the apple tv. It's a longer process, but gets the job done. -
HT204088 My credit card was charge with out my approval, how can I get support with the issue?
My credit card was charge with out my approval, how can I get support with the issue?
If it's a purchase that appears on your purchase history (and not a temporary store holding charge which is made each time that you add or change your credit card details) and nobody else has access to your account and/or devices, then you can either try the 'report a problem' link from your purchase history to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Itunes and auto cc charges???my credit card was charged 19.99 by the apple itunes store....I have no purchases in my history....how do I cancel this transaction? and why is it on there....how do I find out?
You've checked the purchase history on your account via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
There are instructions on this page for viewing / managing / stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
If nothing shows on your iTunes purchase history (you don't have a Mac and have any purchases in the Mac App Store), and you only have the one account, then you should contact your card issuer.
If something does show on your history but you didn't buy it, and nobody else has access to your account or devices and made the purchase, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have purchased bag of gems for $9.99 in game clash of clans. I saw the message ithat the order is not completed, i did it again, my credit card was charged twice but i did not receive any bag of gems. Please advise
If you haven't received the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I recently was unable to watch a movie I purchased & paid for because my credit card was out of date. Surely you cannot take access to items I have purchased away from me if I do not own a credit card? Does this mean that I will no longer be able to view purchases if I decide to cancel my credit card. If this is the case, I will not be purchasing movies from iTunes again
We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
If you have a credit card on your account then it will need to be valid. If you don't have a card to replace it with then have you tried removing it from your account ? On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.
Changing payment info : http://support.apple.com/kb/HT1918
If you don't get the 'none' option on the payment details screen then do you owe iTunes anything or have any pre-orders/subscriptions due : http://support.apple.com/kb/TS5366 ? -
HT1918 Why my credit card was declined if its ok?
Why my credit card was declined if its ok?
These are user-to-user forums, nobody on here will know.
Is the credit card registered to exactly the same name and address (format and spacing) as you have on your iTunes account ? If it is then you can contact iTunes support via this page and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
HT1918 My credit card was charged 5 times what do I do
My Credit card was charged 5 times from itunes what do i do
Try contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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