Hi my dvd, cd rom does not read cd or dvd on my macbook pro, Hi my dvd, cd rom does not read cd or dvd on my macbook pro

Hi
I recently bought a macbook pro laptop from ebay, the cd, dvd rom doesn't read any cd or dvd. ejects it after a few second. your help is much appreciated.

Help us help. What model laptop? What operating system (XP or Vista). Do you have software to play the music CD or DVD? Do you have all the drivers installed? Obviously the drive works because you used it to install the operating system, right?

Similar Messages

  • DVD/CD rom drive reads CD's but does not read DVD's

    i m having a problem in my laptop satellite c855d-s5106
    my laptop's DVD ROM (HL-DT-ST DVDRAM GT80N) reads CDs but when I insert a DVD in it,  it doesn't even recognize that there is a DVD inside. my dvd indicator light blinks for just about 8-12 seconds and when i double click to E: (DVD drive) it says please insert a disk into Drive E: Also there are no error massages.
    and i 've tried many things like registry cleaning, reinstalling drivers even upgraded my windows 8 to 8.1 but the fault is same
    also could anyone provide me the firmware (update file) for HL-DT-ST GT80N  
    any help will be appriciated  
    Solved!
    Go to Solution.

    Called them and went through a BIOS reset and did not fix.  One DVD-ROM will read another will not.  One right out of the box in pristene condition won't read, another that has been used and has some scratches won't.  Started talking a factory reset which is not an option at this time because of all the work related stuff and setup.  Said she was kicking it up a level but they were all tied up and I have to call back.  Case number 20140506452110.
    Again, you close the door, it tries to spin up then spins down, then it tries again and spins down and nothing.  In file manager the drive is shown but no disc lable and when try to open get the "please insert a disc into drive e:" message.

  • DVD drive will not read DVD-Roms

    I recently tried to reinstall a game that I had played previously, only to find that my drive will not read it. I can hear the disk spinning, but my computer will not recognize that there is a disk in the drive. I tried some of my other games and I noticed that all of the older games, that ran on CD-Rom, had no trouble installing, while the ones that ran on DVD-Rom never showed up in the drive.
    This is strange because I have installed all of these DVD-Rom games on my laptop before with no problem. I've tried doing simple fixes, like updating everything and uninstalling then reinstalling the drivers, but nothing helps. 

    Hi,
    If it worked before then try few System Restore points and check. Could have happened due to some update.
    Also provide the Product number of your notebook if restore doesnt help.
    Note:
    If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
    Although I am an HP employee, I am speaking for myself and not for HP.
    **Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

  • DVD-ROM created in DVDSP does not show files in Windows

    Hello,
    I created a DVD-ROM in DVD Studio Pro 4 with the purpose of having a working DVD and also have additional files in that same disk. It all works fine in a Mac; I can watch the DVD, and I can also access the additional files (one .pdf and one .mp4) from the Finder. The DVD also works fine in any DVD player.
    However, when I put the disk on a Windows computer, I can only watch the DVD movie, but the additional files DO NOT appear in Windows Explorer. If I open the dvd drive on a Windows computer, there's only the AUDIO_TS and VIDEO_TS folders, and nothing else.
    Does anybody have an idea of what's going on here? PLEASE HELP.
    Thank you.

    This is an m2v file playing on the windows machine. Of course I would have preferred to run with a mac, but the end display software does not run on a Mac.
    Windows Media Player, using the commonly(?) installed Klite Codec Pack which includes and mpeg2 decoder, shows it as having a length of 6:38.
    VLC will play it as well, but shows not timecode on a windows machine.
    The whole movie is there and I can scrub until the end in WMP. In fact Windows Media Player will play it to the end. And as it hits the end, the timecode should show 10:00 minutes, but it does not, it shows 6:38. On a Mac it shows 10:00 minutes
    The end movie is to play in software (Windows Samsung's Magic Info Pro) that loops when the end time code is reached. Which it thinks is 6:38. The only problem is that it loops at 6:38 of the original movie which is not the end of the movie.
    Sounds like a relativistic spacetime problem.
    Before I get slammed for asking Windows related questions -- I put this in the compressor forum to see if there was some compressor setting I was not enabling, or some tweak that I could do to make an m2v file windows friendly.

  • HP Pavilion dv7-1123eo winondows vista 32-bit, bd-rom not able to read cd or play dvd

    Hi.
    I'm having troubles with my bd-rom.
    It is now impossible for me to use it.
    I 've tried to install new drivers and look for solutions, but nothing has helped.
    I've had this problem for a while now, and I do not know what to do. Can someone help me?????? Please it's driving me crazy.......
    Cannot play dvd, or read cd's. Like installation cd's or ordinary music cd's or dvd's.
    Hope someone can help me as soon as possible.
    Thanks.
    Regards Belinda

    Hi
    Please find the link given below try this if this does not work then you might have to reinstall Operating system and order a new drive.
    Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
    Let us know how it goes!
    *Although I am an HP employee, I am speaking for myself and not for HP.
    *Did my response help with your issue? If so, please give me Kudos by clicking the "Kudos" button. Thanks!
    Regards
    Manjunath
    Let us know how it goes!
    "I work for HP."
    ****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    Regards
    Manjunath

  • SuperDrive does not read DVDs, but burns them correctly.

    Here is what happens:
    DVD Rom (CS4 DVD: doesn't read, OSX 10.5 DVD: reads) STRANGE...
    DVD-R Video and DVD-R Rom (burned today by this MacPro with Disk Utility and Verified OK: Asks what to do - like with empty DVDs. On the iMac the same DVD video works perfectly)
    CD works fine
    I already reset the PRAM and NVRAM, but didn't work.
    Any suggestion?

    On an iMac here it works perfectly. I forgot to mention that, but I tried of course. None of the 4 DVD rom from the CS4 design premium works on the Mac Pro.
    The strange thing is that the OSX install DVD works, the iLife 09 DVD works as well.
    The CS4 DVD rom does not.
    Another VERY strange thing is that I burned a DVD video from Disk Utility (from an iDVD img file). After the DVD was finished Disk Utility verified the burned data, everything was ok so it ejected the DVD.
    I loaded the disk back in and the Finder said: Empty disk, open in finder, disk utility, etc... Then I loaded the disk in the iMac and the DVD player started to play back the DVD-R.
    The system was upgraded from Tiger to Leopard, so I tried with a clean install I have on a secondary disk (I thought about broken extensions due to the upgraded OS). The problem stays the same.
    This makes me think it is a problem not depending from the OS installation, but maybe from PRAM or NVRAM or other stuff on a different layer. I reset PRAM and the problem is still there.
    Maybe I need to reset the firmware of the Superdrive or get some suggestion on a physical cleaning of the device, maybe it's just some dust in there...

  • DVD-ROM SD-M1612 does not recognize DVD's

    I tried to do a search but this search system is not very intuitive. Anyway I did find the topic "DVD-ROM SD-M1612 Does not recognize DVD's"
    I'm having the same problem.
    I know the drive works, I've been using it for 5 years or so now, however long it's been out. I replaced my hard drive, reinstalled my OS and now it doesn't recognize DVD's. !!????
    I've been searching all day trying to find a solution. Fireware v1004. It reads CD's just fine, but not DVD's very strange.
    It also delays my boot process if a DVD is in the drive by a very long time.
    Any thoughts as to what I need to update?
    My motherboard is an ASUS P4TE

    Hi
    Like Ivan said, its possible that the drive is defect. Such issues could appear if the lens cannot calibrate properly.
    However, I have investigated a little bit in the net and fond a very interesting Toshiba site about this drive with the firmware update and device drivers.
    http://www.toshiba-europe.com/STORAGE/pft.asp?page=PFT&nav=ISH_ARC&model=SDM1612&spr_mod eltype=DVDROMHH&spr_model=SDM1612
    The other possibility could be a wrong media. According to the informationa on this site, the drive cannot read the DVD + medias.
    Be sure that you use the compatible DVDs.
    But as mentioned above its possible that the drive has a malfunction.

  • My DVD-ROM drive does not work -- what steps should I take?

    MacBook Pro, a couple of years old. Was used by an employee for 2 years, now have it at home and found that the DVD-ROM drive does nothing when I insert a disc.
    What I really would like to know is what are the first steps with this. I don't want to send the machine somewhere. Should I just get a cheap external? Could it be software?

    If by Does nothing you mean it doesn't even pull in the disk. That sound slike hardware not software.
    I imagine it is out of warranty? If it is covered take it to be repaired in a mac store. If not I personally would opt for an external as the cost would be much more appealing. But doesn't hurt to inquire about the cost for having a new internal, or even fixing your current one.
    But for my money I would opt for external.

  • Satellite M30X: DVD/CD rom drive does not work

    Hi,
    Hope someone can help. The above drive will not now recognise any inserted media. It whirrs for a while then stops. I have cleaned the lens and also run through the support and diagnostic tests and they cannot help me any further.
    I have also reinstalled the driver but no joy.
    Does this mean a new DVD/cd drive is required?
    Is it removable from the laptop and easily replaced?
    Where would i get the part - M****a DVD ROM UJ- 82OS ?
    How much would this cost?
    Thanks to all for any suggestions???
    Jim

    Hi,
    I had the same problem as you and I had to send mine for repair and they replaced it for me. My drive, same model as yours would not burn DVD's.
    Installing is quite easy:
    I HOLD NO RESPONSIBILITY FOR ANY DAMAGE DONE
    1. Turn the unit up-side down
    2. Remove every screw except the one securing the Hard-Drive, Memory Module and the one under the battery.
    3. Now get a Pin or a Straightened out Paper-Clip and push the Pin/Paper-Clip into the small hole of the DVD-Driveand slowly pull the drive out.
    4. Nearly there, Now you need to put your new DVD-Drive upside down because you have the unit is upside down as well.
    5. Once you have done that, you need to put all the screws back in place.
    6. DONE!
    Hope this helps
    machanic

  • Satellite A660 DVD/CD-ROM drive does not detect discs

    Hi there,
    I have a Toshiba Satellite A660 with a MAT****A BD-CMB UJ141ES DVD/CD-ROM drive. It is about 18 months old and recently I have noticed that it does not recognise any CDs/DVDs. It makes a couple of noises once inserted but then stops spinning and nothing happens or changes in My Computer view.
    Please note there seems to be no apparent problems with the drive:
    - It is present in My Computer
    - The device is working properly in device manager
    Things I have already tried:
    - Run Microsoft FixIt and CD-ROM/DVD Troubleshooter - both said it could not recognise media
    - Deleted upper filter in the registry as per many suggestions (no lower filter present)
    - Updated driver
    I don't know what else to do. Please help as this is frustrating for a relatively new notebook which never is moved from my desk (don't expect many damaged parts).
    Cheers

    As I said: clean the laser lens
    If you open the CD/DVD drive you will see the small laser lens.
    Use cotton wool tip and alcohol
    > Or at least provide a link?
    Dont know any

  • CD-DVD drive does not play or read any cd or dvd

    The CD-DVD drive in my Lenovo 3000 series was working fine until last week, I tried to install quickbooks and when I insert the cd in the drive it does nothing (does not show that a cd has been inserted) and would not play any other cd's with microsoft media player.
    Can someone help. When I viewed it in the control panel it shows that the drive is working properly.
    What to do?
    Thank you.
    Leopardo22 

    Thanks for the reply.
    Are you sure that the Files work with the Mac?
    Err... Typical example: CD recorded on a PC, with many .jpg files (photos) on board. Seems that there is no "File compatibilty" issue here. CD starts playing on the iMac, in Preview (Icon display mode). Soon, Icon display mode just stops. Seems that the drive is not able to "drill" into the material on the CD further than a certain ares. At this point, it is even difficult to eject the CD. iMac seems to lock up.
    I would put the Movies in a mp4 file and the pictures in a jpeg.
    No movies on the CD
    Why don't you use an external drive or Air drop to move files?
    Should not need an external dribe to just play a CD containing photos, provided by another party. Simple operation , no?

  • Satellite P105 - DVD/CD ROM drive does not work

    The DVD/CD ROM drive on my P105 does not work at all.  I've tried the registry fix for the upper/lower limit thing - didn't fix the problem.  The drive does have power, does spin a disk, but it is not recognized by the system.  It doesn't show up in the device manager at all.  I need to get this working and I'm hoping it doesn't need a new drive as this machine is out of warranty (of course!).  Thanks for any and all suggestions on hot to fix this problem.

    Howdy folks. This thread has a lot more views than the one I posted to, but go here to the following message for a possible solution to your CD/DVD Drive issue:
    http://laptopforums.toshiba.com/tshb/board/message​?board.id=brd_gen&message.id=3357&query.id=176774#​... 
    Cheers!
    D.Lex

  • Equium A60 - DVD drive does not read data discs

    Hello
    I am having a problem with my DVD drive on my Toshiba Equium A60 laptop. The DVD drive (Pioneer DVD-RW DVR-K13A ) will play shop bought films etc without a problem. it will also read a blank DVD when you put it in the drive but once information/Data is on the disc it wont detect the disc.
    I am not really that good with computer so any help would be most grateful. The computer used to play everything it just stopped doing it a few months back.
    Many thanks Phil

    The issue is clear.
    Fact is that not all CDs and DVDs are supported and compatible. There could be always an issue with a reading or writing
    The same happened to me too I had to test different CDs and DVDs from different manufacturers and finally some medias worked
    In your user manual you should find a list of medias which were tested and should run properly check it!
    bye

  • Equium P200 - DVD drive does not read all discs

    My DVD Drive has just started reading some discs and not others, also some of the discs are not read all the time, you can put a disc in click on the dvd drive and it'll open the drive and say insert a disk, device manager says device working properly and driver upto date.
    Does anyone know what the problem is?

    Yes, terentino is right. Would be helpful if you could tell us which discs exactly work and which not. Maybe that would give the answer.
    Did you installed more than one burning application? Sometimes several installed burning applications could interfere with the other one since every application installs some kind of libraries with their own burning/driver engine to control the functions of your drive.
    bye

  • CD/DVD drive does not read all DVD formats and regions

    Hi
    My Teac-dw-224e-a does not read all DVDs formats and regions.
    It does read CDs but no DVDs at all.
    Not DVD-R and not even regular DVDs. I have checked the region of the DVD.
    I have reinstalled the driver and also tried with different software.
    What can I do?
    Please help!

    Hi
    It is possible that your DVD drive has wrong region settings.
    In this case it is not able to watch all possible DVD movies from different regions.
    Of course you can change the settings 4 times. But after this changing the settings are fixed and its not possible to change it anymore.

Maybe you are looking for