Hi! My friend told me that her iPhone 5 has problem and the charger is not charging. I gave her mine, but doesn't worked on her too. After that I tried to charge my iPhone 5 and it doesn't work on my phone too. Have you any idea ?? What to do ??? Thanx !

But of course I'm sure! I went to the local apple store and they replaced my charger ! Thank you!

Similar Messages

Since I had my computer upgraded to Windows 7 I had to re install itunes. My itunes library has disappeared and my ipod is no longer syncing music from itunes. Any ideas what I can do?

since I had my computer upgraded to Windows 7 i had to reinstall itunes. my music library disappeared and my ipod classic no lnger synces music from itunes. what can I do?

You may refer to this tutorial, it's about how to fix iTunes sync problem with iPod. Hope it helps. Feel free to email me if you need further help.

Ipad mini screen keeps moving around and switching screens as though someone else is using it? any ideas what is going on?

Ipad mini screen keeps moving around as though someone else is fiddling with it while I am using it. Any ideas what is goi g on?

Hi Deeveeay,
Try resetting the device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). When the Home screen redisplays, see if the issue has resolved itself.
Cheers,
GB

My iMac running 10.10.2 keeps crashing several times a day. It does a automatic restart and gives me a option to send in a report. Any ideas what might be causing this?

My iMac does an automatic restart several times a day. It gives me a option to send in a "panic" report. This happens randomly during the day and night. Any idea of anything new that might be causing this? I am up to date on all applications.

Mac users often ask whether they should install "anti-virus" (AV) software. The usual answer is "no." That answer is right, but it may give the wrong impression that there is no threat from what are loosely called "viruses." There is a threat, and you need to educate yourself about it.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions.
It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to take control of it remotely. That threat is in a different category, and there's no easy way to defend against it. AV software is not intended to, and does not, defend against such attacks.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't been checked for security by Apple unless it comes from the App Store, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has taken far too long to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. Those lapses don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, not machine behavior, and no technological fix alone is going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and Internet criminals. If you're better informed than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software. A genuine alert that Flash is outdated and blocked is shown on this support page. Follow the instructions on the support page in that case. Otherwise, assume that the alert is fake and someone is trying to scam you into installing malware. If you see such alerts on more than one website, ask for instructions.
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Rogue websites such as Softonic, Soft32, and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission. All "YouTube downloaders" are in this category, though not all are necessarily malicious.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a padlock icon in the address bar when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial AV or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in every email attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It can be as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

Help I have a power mac8.1 and it keeps shutting down at random times with no warning any ideas what to do to solving it?

Help please I have a power mac 8.0 mac osx 10.3.4. The problem is that it keeps shutting down on its own with no warning. this is totaly random with regards to the length of time. all I do know is the bottom right area of the mac feels warmer than the rest of it. does any one have a idea how to solve this.

Hello,
Have you blown the dust out lately?
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons

TS4268 I downloaded the new iOS7 version and I am unable to use my phone properly now. Any ideas on how to fix the bugs?

My text messaging, facetime and calling features are not working? Any help would be great.

Hi superally9!
I have an article here that I believe might describe your issue and will help you with some troubleshooting steps:
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
Thanks for using the Apple Support Communities!
Cheers,
Braden

HT1349 i think my i touch has mind of its own won't shut down and navigates to web sites i did,nt intend to go any ideas what,s the problem

is their any person out there having same problem as me ? with their i touch it seem.s to have to have i mind of it,s, own ? every time i go to website our play music it takes off to either apple site or jumps to itouch settings

Well, firstly, you have posted on the wrong section of the forum. This is an iPad discussions. Anyway, regarding your issue, try to reinstall the iOS. I've never heard of iOS behaving like this. However, jailbroken iOS mayhave some wierd behaviours because of the access granted to the apps.
I hope it helps

My ipod touch just shows the charge symbol on the screen and i checked whether there is a problem in the charger but it works perfectly on my iphone 4 and when my ipod is connected to the computer itunes is not recognising my device pls help me

my ipod touch just shows the charge symbol on the screen and i checked whether there is a problem in the charger but it works perfectly on my iphone 4 and when my ipod is connected to the computer itunes is not recognising my device pls help me

tmplHi pranoop,
If you are having an issue with your iPod touch not being recognized by iTunes when connected to your Windows computer, I would suggest that you troubleshoot using the steps in this article -
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Thanks for using Apple Support Communities.
Sincerely,
Brett L

HT201269 My wife switched from an iPhone 4 to an iPhone 5. Everything transferred over and service is on the new phone. However, texts are going to her old phone still. Any idea what the problem is?

My wife switched from an iPhone 4 to an iPhone 5. Everything transferred over and service is on the new phone. However, texts are going to her old phone still. Any idea what the problem is?

As long as iMessage is enabled and the old phone is connected to a WiFi access point, it will continue to receive iMessage texts. It won't receive non-iMessage texts nor will it receive any calls.

I have a iphone 4s, it died and has been on the charger for the last two days and still wont turn on. How can i fix this???? condition of phone is not the best and was having issues staying charged to begin with but never NOT came back on.

I have a iphone 4s, it died and has been on the charger for the last two days and still wont turn on. How can i fix this???? condition of phone is not the best and was having issues staying charged to begin with but never NOT came back on. I've tried the holding of the home and power button but still nothing

iOS: Not responding or does not turn on - Apple Support
try this but maybe terminal if no result

I switched my number to my daughters iPhone 4 and she got an iPhone 5. When I send txt using iMessage, she is getting a copy of the txt on her phone as well. Any idea on how to stop this?

I switched my number to my daughters iPhone 4 and she got an iPhone 5. When I send txt using iMessage, she is getting a copy of the txt on her phone as well. Any idea on how to stop this?

This occurs when two people share the same apple id for imessage.
settings - message - send & receive - uncheck or remove the apple id.
do the same for start a new conversation.

My screen is cracked on my iPhone 5 and it still works perfectly but now, it won't charge. I have two chargers and neither work. Is it my screen that has messed with the charging area?

My screen is cracked on my iPhone 5 and it still works perfectly but now, it won't charge. I have two chargers and neither work. Is it my screen that has messed with the charging area?

Probably when you dropped it something inside the phone broke too.

I am having problems with the charging port of my iPhone, it is not bring recognised on my laptop and directly to an electrical socket. Please what should I do?

I am having problems with the charging port of my iPhone, it is not bring recognised on my laptop and directly to an electrical socket. Please what should I do?

Check that the LCI in the dock connector of the iPhone hasn't been set off as shown in the article below:
http://support.apple.com/kb/ht3302
Try a reset aswel:
- hold the home button and sleep/wake button down for atleast 12 seconds
- release both buttons as soon as you see the apple logo appear

My iPhone 3gs is not recognized by my PC or iTunes and i can't open it. Any idea what's the problem?

My iPhone 3gs is not recognized by my PC or iTunes and i can't open it. Any idea what's the problem?

I had the same problem with my phone, its a 3gs, out of no where my laptop stop recognizing it and wouldnt charge either, i got worried because i had all my pix and videos on my phone and didn't have a copy, so i started searching on the internet for an answer to my issue, bought extra usb cables, used different laptops and nothing worked .. Untill i took my cell phone apart and thought about replacing the (charge port assembly for apple Iphone 3gs) so ordered the part online and 3 days later got it and i just replaced it right now... and guess what/??? IT WORKED!!! YEAP.. NOW MY CELL IS CHARGING AND I JUST SYNC MY STUFF.. I HOPE THIS CAN SOLVE YOUR PROBLEM... AND ONLY COST ME 8 DLLS

So my daughter set a password to lock her ipod and now she can't remember it. I tried to restore to factory settings but it still wants a password. I tried 0000 and that doesn't work. Any ideas what to do to?

So my daughter set a password to lock her ipod touch and now she can't remember it. I tried to restore to factory settings but it is still asking for a password. I tried 0000 and that didn't work Any ideas what to do?

From this Apple support document: iTunes: Specific update-and-restore error messages and advanced troubleshooting
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the headingBlocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
B-rock

Hi! My friend told me that her iPhone 5 has problem and the charger is not charging. I gave her mine, but doesn't worked on her too. After that I tried to charge my iPhone 5 and it doesn't work on my phone too. Have you any idea ?? What to do ??? Thanx !

Similar Messages

Maybe you are looking for