Hi, my hp dv4-1503tu fingerprin​t sensor is not working after I formatted it. please help me out

After formatting the finger print sensor is not working.
I have got hp dv4-1503tu.
Kindly, help me out.
Warm regards,
Tanbir Singh

Hello TanbirSingh,
You’re having a problem with the fingerprint reader not working.
Go into device manager and uninstall the Biometric device. Don’t restart the computer.
Go to HP.com and update the Fingerprint reader, this will be the newest driver.
Here is a link to the update.
Also update the BIOS to make sure that the device is being detected.
Here is the link to the BIOS.
Let me know how everything goes.

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