Hi, my ipad 2 won't charge nor sync but it can be charge when it totally drain. please help..

hi, my ipad 2 won't charge nor sync but it can be charge when it totally drain. please help..

Hello Thisbemadi,
Thanks for using Apple Support Communities.
Please ensure you are charging your iPad with the Apple cable and power adapter that came with the device. If the issue persists, reset your iPad to its factory settings and try charging again.
iPad: Charging the battery
Use iTunes to restore your iOS device to factory settings
Take care,
Alex H.

Similar Messages

Hi, I have a problem with my ipad, I want to restore it but I can not. When I plug the ipad (off) it is not recognized by itunes, I turn the ipad, There are apple and the apple after you see the usb cable and itunes logo for just 1 minute and turns off an

Hi, I have a problem with my ipad, I want to restore it but I can not. When I plug the ipad (off) it is not recognized by itunes, I turn the ipad, There are apple and the apple after you see the usb cable and itunes logo for just 1 minute and turns off and is no longer recognized by itunes.
thank you for your help.

Hi there beni_m,
You may find the troubleshooting steps in the articles below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.

I bought a card charging 25 pounds, but I can not charge the account

I bought a card charging 25 pounds, but I can not charge the account

Did the download complete?
Resuming downloads from a computer
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
Click the "Check Downloads" button.
Click the Resume or Resume All button, or the resume arrow to resume the download.
from http://support.apple.com/kb/HT1725
Try right clicking or Control clicking the movie and choosing Show in Finder.
Can you Right click the movie and Open With QuickTime Player?

I want to sync videos from my iPhone to my computer, but I can't seem to do this? Please help?

I have a Mac OS. When I plug my iPhone 4s nto my computer, it will show up under the iTunes finder, but it won't show up on the finder for my computer. There isn't an option in iTunes to sync my iPhone videos from my camera roll into my computer....so I figure the way to do it must be in the finder? Can anyone please help me do this? I'm not used to working my iPhone, it's pretty new. Thanks!

Tried it. When I'm trying to upload the video, though, I'm getting an error that reads "iPhoto cannot import your photos because there was a problem downloading an image." So what do I do?

I cant locate my stolen ipad. I want to block but i have to serial number over here. Please help me

My ipad2 was stolen just now.
How can i locate it or can block without my serial number?

Reporting lost or stolen iPad
http://support.apple.com/kb/HT2526

HT1386 i tried to sync my ipad to my itunes using usb but it will say not charging,, i can sync with my ipod touch without any problem... please help..

i tried to sync my ipad to my itunes using usb but it will say not charging,, i can sync with my ipod touch without any problem... please help..

From http://support.apple.com/kb/HT4060 :
The fastest way to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter. When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge, but only when it's in sleep mode.
iPods need less power to charge them (their wall charger is half the power of the iPad's, 5W as opposed to 10W), so are more likely to charge via USB

HT4097 My ipad and mini pad won't update though it says several apps are in need of update. Please help!

My ipad and mini pad won't update though it says several apps are in need of updates. Please help!

Try updating from here:
App Store>Purchased
Note: You'll have to look out for apps that need update.

Bought lots of music last night. Tried to sync my 5th generation nano.It's been saying something like, "step two, attempting to sync a***'s ipod for about 8 hours. It won't let me stop it. I can't disconnect at this time. Please help.

Bought lots of music last night. Tried to sync my 5th generation nano.It's been saying something like, "step two, attempting to sync a***'s ipod for about 8 hours. It won't let me stop it. I can't disconnect at this time. Please help.I thought about using control. alt delete and stopping it. It says I will lose any unsaved data. The music appears to be in my library, so I should be safe, right? However even if that works and I can disconnect my ipod, why isn't it syncing? I have a 2nd one to sync as well. I am frustrated. Thank you!

Thanks you for replying planb77! My husband got home and told me to just disconnect the ipod. It had been at least 12 hours by then, The music was in my library but not on my ipod, He had me shut down, unplug my computer, take a rest from it and restart. I reset my ipod following instructions on the itunes site. I tried syncing again and was successful syncing both ipods. I really think it was great of you to take the time to help someone else.

My IPad won't connect to wifi but but the other devices will, My IPad won't connect to wifi but but the other devices will, My IPad won't connect to wifi but but the other devices will, My IPad won't connect to wifi but but the other devices will

Are iPad won't connect to wifi but are other devices can

Start here then. Ther are so many different things that you can try.
iOS: Troubleshooting WiFi and network connections
http://support.apple.com/kb/TS1398

TS3274 my iPad won't come on not getting slider option. only apple logo showing on screen. please advise. thanks

My iPad won't come on tried the reset steps, not getting the slider option. Please advise. Thanks

Try the following:
1. Reset
Hold the Sleep and Home button down until you see the Apple logo
2. Restore:
http://support.apple.com/kb/HT1414
3. Recovery:
http://support.apple.com/kb/HT1808

TS4222 Q:I have my iPad connected to my electrical outlet, but I can't get it to charge. It just says not charging in top right corner. What do I do?

Q:I have my iPad connected to my electrical outlet, but I can't get it to charge. It just says not charging in top right corner. What do I do?

The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

HT2729 i downloaded 3 songs to my pc and sync'd my ipod and the songs do not tranfer. is this related to not having the proper itunes version vs ios? I cannot get the songs to sync, but I can move other songs to different playlists and they sync fine...

i downloaded 3 songs to my pc and sync'd my ipod and the songs do not tranfer. is this related to not having the proper itunes version vs ios? I cannot get the songs to sync, but I can move other songs to different playlists and they sync fine...any ideas what's wrong?

Hi Dennis!
I have a couple of steps for you to try in order to get those songs transferred to your iPod touch. First, make sure all of your software is updated with the latest versions. If the songs were downloaded from iTunes, you will also want to delete the songs from your library and then download them again from the list of past purchases on your iTunes account. An article about doing that can be found here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you try a sync after those two steps and are still seeing the issue, then I would like you to try syncing the iPod by setting it to manually manage. An article outlining more information on manually managing your iPod sync can be found here:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
If you are still having issues after that, I have another article that can outline some other reasons why your songs may not transfer to your iPod, and it can be found here:
Some songs in iTunes won't copy to iPod
http://support.apple.com/kb/TS1420
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

My iphone will not sync to itunes. It will connect to the computer but will not show up anywhere in itunes. PLEASE HELP!!

My iphone will not sync to itunes. It will connect to the computer but will not show up anywhere in itunes. PLEASE HELP!!

Hey there Kellee,
It sounds like the device drivers for your iPhone are working in Windows, but the phone is not showing in iTunes. You should be able to get that showing again with the steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Start with these three steps, and there are more in the article if you need them.
1. Update iTunes
Check that you have the latest version of iTunes installed on your computer. In iTunes, select "Check for updates" in the Help menu.
2. Check the USB cable
Verify that the 30-pin to USB cable or Lightning Connector to USB cable is free of debris and not damaged. If another cable is available, test with that cable instead.
USB cables that are bundled with third-party products or accessories might support only charging those products (and not transmitting data) or they might work only with the product with which they were sold. Using one of these cables to sync could cause issues. If you are using a third-party case, such as an extended battery pack, try removing the case and connecting the Apple-supplied USB cable directly to your device.
3. Verify that Apple Mobile Device Support is installed
iOS devices require Apple Mobile Device Support, which should be automatically installed with iTunes. To verify whether it is installed, follow the steps appropriate for your Windows operating system below.
Windows XP: Click Start and choose Control Panel. Open the "Add or Remove Programs" control panel and verify that Apple Mobile Device Support is visible in the list of currently installed programs.
Windows Vista and Windows 7: Click Start and choose Control Panel. Click "Uninstall a program" (or if using Windows Vista's Classic View of the Control Panel, click "Programs and Features"). Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type Control Panel,and press Return. Click "Uninstall a program". Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
If Apple Mobile Device Support is not listed, remove iTunes, QuickTime, Apple Software Update, Apple Application Support, and then reinstall iTunes. Follow the steps appropriate for your Windows operating system below:
Reinstall iTunes for Windows XP
Reinstall iTunes for Windows Vista, Windows 7, or Windows 8
If after reinstalling iTunes Apple Mobile Device Support is still not installed, follow steps in Trouble installing iTunes or QuickTime for Windows.
Thank you for using Apple Support Communities.
Regards,
Sterling

I have an I pad1 which I have gone to turn off but it won't. All it has on the scream is the timer wheel and I now can't turn it in or off please help!

I have an I pad1 which I have gone to turn off but it won't. All it has on the scream is the timer wheel and I now can't turn it in or off please help!

Connect the iPad to your computer and launch iTunes.
Click Restore on the Summary pane if iPad is visible in iTune

HT4060 I just received the 3rd generation and my wall charger does not charge. If I use my Sony docking station it does. I can't carry my docking station! Please help!!

I just received the 3rd generation and my wall charger does not charge. If I use my Sony docking station it does. I can't carry my docking station! Please help!!

Did you get a charger with the iPad 3?
Could be the charger or cable. Plug the USB cable into your computer. It may say "Not Charging", however, it is charging slowly and will verify that the cable is good.
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
http://support.apple.com/kb/TS2802
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
iPad: Charging the battery
http://support.apple.com/kb/HT4060
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

Hi, my ipad 2 won't charge nor sync but it can be charge when it totally drain. please help..

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