Hi my iphone 4 was replaced by apple store and was told t mobile would give me an unlock code but

they won't give me one as they say my new imei no is not registered, they also said apple should have given me an open carrier phone so i could use my o2 sim card in it, has anyone else had this problem as i no longer want to use tmobile as they are a pile of crap
thanx angie

Was your original iPhone sold and purchased as carrier locked with T-Mobile?
If so, did you request your iPhone being officially unlocked by T-Mobile which was done before your iPhone was exchanged under warranty?
You either need to contact T-Mobile about getting the iPhone officially unlocked as before if this was done previously, or you need to return to the Apple store where your iPhone was exchanged under warranty if this was done at an Apple store.

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So i went yesterday to the apple store and they told me my battery was dying because i had apps crashing so i had to reset the phone. how do i do this?

so i went yesterday to the apple store and they told me my battery was dying because i had apps crashing so i had to reset the phone. how do i do this?

Your post doesn't really make sense, because if all you had to do was reset the iPhone, they would have helped you do that at the Apple Store.
Are you sure "reset" is the correct verb - that "reset" is exactly what they told you to do?
Anyway, you reset the iPhone by holding the home and on/off buttons together for about 10 seconds till the Apple logo appears.

Yesterday I was in a apple store and they told me that the contract-free version is unlocked. It is true?

Yesterday I was in a apple store and they told me that the contract-free version is unlocked. It is true?

That depends on which version phone you are referring to. Contract free is not the same as unlocked. For the new iPhones they unlocked version at the Apple store will probably not be available for 30 days after release. A contract free phone from T-Mobile can be unlocked after 30 days of service. The GSM side of the Verizon iPhone comes unlocked.

If I bought my iPhone in America from an Apple Store and have the receipt can I return it to a Japanese Apple store?

If I bought my iPhone in America from an Apple Store and have the receipt can I return it to a Japanese Apple store? Yes it is within 30 days, I bought it July 21st, meaning it is within 15 days, as well.

I would doubt it, but there's nobody here who can speak on behalf of Apple. Phone the Japanese store: they will know far better than us fellow users.

Could I pre-order an iPhone 5 in my local apple store and I have it mailed to my house?

Is it possible for me to go to my local apple store and pre order an iphone 5 and have it mailed to my home address? If I was to pre order it at the apple store would I have to go through AT&T to buy the phone or could I just buy the phone? Would that change the price too? I plan on getting the 16GB.

You don't preorder in the Apple Store. You preorder on-line. It will be mailed to your home address. Apple has not yet announced an unlocked iPhone 5 in the U.S. so yes, you would need to select a carrier.

How can sell my iPhone 4 s to an apple store and get a store credit?

How can I sell my iPhone4s to an apple store and get a store credit?

Apple has a "Recycle" program...managed by a third-party...you get a store gift card. However, you'll get far more money selling the phone yourself:
http://www.apple.com/recycling/

Requested 3 unlocked my Iphone 4 and they're saying they'll give me an unlock code. How to enter it?

Phone's not activated so...

That's not how it works. Call them back. They don't give you an unlock code for the iPhone, they submit authorization to Apple to unlock it. You will get a text message when the unlock is ready, then you plug it into iTunes and it will be unlocked.

My apple I'd is disable help me please I went to apple store and they told me to get in touch with u guys

HI my name is Nancy I would like to know if u can help me with this problem every time I want to get free on apps or updates , keeps telling me that my apple I'd is disable. I went to apple store and they check and say everything is find , but keeps coming out mi I'd is disable , so they say to get in touch wit iTunes so u can restore my account.

... they told me to get in touch with u guys
At least the Apple Store knows where to send you.
Start here:
https://expresslane.apple.com/
Navigate the columns as follows:
All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.

Price to get iphone 4 fixed/replaced at apple store?

How much is it to get an iphone 4 fixed or replaced at the apple store?

Apple does not fix iDevices with the exception of battery replacement.
An Out of Warranty replacement for the iPhone 4 is $149 US.

Is it possible delivery iphone broken in hands to apple store and fix it in the same day?

I am not leaving more in USA, but I will come back for only 3 days in June. Is it possible fix or change my iphone ( broken LCD) in this short time? Is it necessary schedule fix?

Apple does not replace screens in the iPhone 5S, they will replace the entire iPhone. If you purchased your iPhone from an official source in the US, make an appointment at a US Apple Store for the time when you will be in the US and take your iPhone there. They will replace the iPhone on the spot. If you have physically damaged the screen rather than it failing due to a defect, then you will of course have to pay for the replacement.
Regards.

Just bought new replacement iphone from apple store and less than two hours later, the screen went blurry and I can barely see anything. Phone still functions fine though.

Just bought a new replacement phone at the apple store and as soon as I got home, vertical lines came up through the screen and now it's extremely blurry. All the functions of the phone still work fine and I really can't see anything except a small part of the screen at the top. I called the apple store and he told me to put the phone in recovery mode on my computer and the restore and update it. I did this and I can tell the phone has restored yet it is still extremely blurry and I can't see anything to type it in. Is there anything I could do with this? The apple store is over an hour away and saving another trip down there would be great. Thanks

Bad luck. Take ti back.

TS3274 I have the original iPad- 18 mos old. I tried to download an app that required flash player. Went to the apple store and was told to update my software to iOS 5.1.1. I did and now everything I had previously installed as apps are frozen. :( HELP!

I have the original iPad- about 18 mod old. I tried to download an etool program and it required iflashplayer. My iPad wouldn't do it. I went to the apple store and they told me to update my software to iOS 5.1.1 which I did . Now none of the apps I had installed prior to this work. The icons are still on my screen but when you touch them, it just blinks and nothing happens..like the screen is frozen. How do I restore all of these apps and favorites that I had on prior to this update? Please speak in very non- tech terms if possible. I am VERY low tech unfortunately!

Welcome to Apple Communities
You must use iTunes. Connect your device to your computer, open iTunes, select your device in the sidebar and press Restore. Then, you can restore your device from a backup, and sync the device with iTunes to transfer your files to it pressing Sync button

HT1725 For about three weeks I haven't been able to download any apps, not even the free ones. My apple id billing information says that my security code on the back of my credit card is invalid. I called apple support and they told me to go to the expr

For about three weeks I haven't been able to download any apps, not even the free ones. My apple id billing information says that my security code on the back of my credit card is invalid. I called apple support and they told me to go to the express lane website but I still cant find a fix for my problem. If you could help me out that would be superb!!!!

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I have an iphone 5 and ipad 3 - I went to the Apple store and tech unable to sync them. Suggested it was an icloud problem and needed to go online to get it solved, but first to back up phone. I have done this now. Help please.

I have an iphone 5 and and ipad3 which I wish to sync.
I went to Apple store and tech unable to do this - wasn't happening and said there was an icloud problem and to go on line to find out, as they didn't do icloud issues in the store.
I've backed up my phone in the meantime.
I want to be able to read my kindle books and access contacts between these items.
Another question, I brought more icloud storage, but iphone is not saving to icloud as well.phone will not back up as says not enough storage - keh?
Appreciate any assistance on these two things.
I have another appointment with Apple store end of this week.
Last time they also said I may need to have my iphone replaced - this would then be my thrid iphone in 4 months! First iphone the camera didn't work (lucky I found out on second day and automaticallly replaced).
This iphone is doing black screens, will not ring (despite techy trying to get phone to ring - YET the alarm works fine to wake me up). Phone vibrates but won't ring, even though set to ring.
Appreciate any help with icloud issue mainly.
I think I'm feeling a bit fatalistic I will end up with yet another replacement phone.
I am very disappointed as this is m first introduction to the iphone - not going well so far.
ipad 3 is great. Love it.
Phyllis

Backup your iPhone. Tap Settings > iCloud > Storage & Backup > > Back Up Now
iCloud: Backup and restore overview

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turning of locator and the push notifications from facebook--they have a lot!

Hi my iphone 4 was replaced by apple store and was told t mobile would give me an unlock code but

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