Hi, my iPhone 4 was stolen two weeks ago, and I called ATT to suspend the service. Today, we were able to trace it and it is under a different name. What should I do? Should I report to police?

Hi, my iPhone was stolen two weeks ago, and I called ATT to suspend the service. Today, we were about to find it using my iPod, and it is now under a different name. What should I do? Should I report to police? I did called ATT again, and they told me that they cannot do anything, since the SIM card might have been replaced.

Doesn't hurt to call the police.
The SIM wasn't replaced; if it were, you wouldn't have been able to locate it.

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My Iphone 4 was stolen two weeks ago...

Good Day Everyone!!!!
I am in need of an expert to give me knowledge on how to trace my lost IPHONE4.. It was stolen two weeks ago.... Please help me to find where is the exact location on it? And is it possible that my phone will be back to me? Need some piece of advices from you guys.....

At this time, it will be very difficult to try to locate your phone. If you had find my phone turned on, you could try going to iCloud.com to try to locate it but it would have to be on and connected to a wifi signal. As I said, the fact that it has been 2 weeks now will make it difficult to find it.

Hello! I have my iPhone 5 since two weeks ago. I've neve had a problem. Today it was charged of battery but suddenly it turned off. I've try to turn on but I can't. Anybody knows what ca I do?

Hello! I have my iPhone 5 since two weeks ago. I've neve had a problem. Today it was charged of battery but suddenly it turned off. I've try to turn on but I can't. Anybody knows what ca I do?

Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)
Note: You will not lose any data.

HT4061 my ipad 2 was stolen a week ago? can you help me what to do to blocked the ipad not to use by anyone?

My ipad2 was stolen a week ago? Can you help me what to do to blocked my ipad and not be used by anyone? I used different address and i even not put any password lock ang Find my iphone is on? also the location area is not on? please help? Thanks a lot if you can suggest anything? i have so many documents and files in my ipad?

These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
 Cheers, Tom

The airplay icon has disappeared from my desk top. It was there two weeks ago, so I can't watch movies I've downloaded from iTunes and flick them over to my TV.

The airplay icon has disappeared from my MAC desktop. It was there two weeks ago when I successfully used it to 'flick a movie i had purchased from iTunes over to my tv. Also, if I rent the movie through iTunes, why (because of the above issue) when I go to 'Purchased' it doesn't display as an option when actually using Apple TV, it doesn't display but when I go to rent it again a message comes up saying "you have already rented this movie, do you want to rent it again"? Frustrated!!

Ok Fellas, let me give you a clue: Games, particularly those that make heavy use of graphics and sound are notoriously power hungry. In fact, when I was in the Navy many years ago, the folks working on the NTDS (Navy Tactical Data System) computers used a version of Space Invaders to load test the AN/UYK-43 computers.
I have also noticed that all of my laptops (I have a brand new Toshiba dual core, an older Toshiba single core, plus 2 Dell dual core machines) have significantly shorter battery life when I play Company of Heroes than when I am just reading e-mail or surfing the 'Net. I have also noticed the same behavior when I play games on my 4th gen Touch and my iPhone 4.
The fact is, iOS 5 did make some major improvements as well as adding some nice functionality like iMessage, wireless synch, and such, but the down side is that depending on how you use the device battery life can be shorter that what you may have experienced with pervious versions of iOS. Its just the nature of the beast...
We now return you to our regularly scheduled programming.....
Oh John.... Oh Marsha.....

My ipad was stolen 2 weeks ago but can't be located since is off line. Please help.

my ipad was stolen 2 weeks ago but can't be located since is off line. Please help.

It's gone.
The downside of the 'find my' app is that your device needs to be online, and it is an app that can be defeated within minutes by any thief that knows what they're doing.
Hopefully you've already protected your data, changed passwords etc.
Chances are your iPad has been wiped and sold and it's gone.
You can or should have reported the theft to the police. You might get lucky.

Hi, my Iphone was stolen 2 days ago, I have the voxer installed on it, is it possible to find the location of my phone?

Hi, my Iphone was stolen 2 days ago, I have the voxer installed on it, is it possible to find the location of my phone?

What is the "Voxer"?
If you set up the find my iphone feature on the iphone itself and it is on and it has not been restored, then you may be able to locate using icloud.com.
Otherwise, it cannot be tracked.

My iphone was stolen 2 days ago can I remotely delete my files?

My iphone was stolen 2 days ago can I remotely delete my files?

Not unless you installed the Find My iPhone app before it was stolen.
Apple - iPhone - How to set up Find My iPhone
Reporting a lost or stolen Apple product

My partner's iphone was stolen last week and the password to her apple ID was changed. They have control of the email and Microsoft won't let her change the password for one month. She has bought a new Iphone and wants to activate it. What can she do

My partner's iphone was stolen last week and they have changed the password to her Apple ID. They also have access to her email. She can't change her email password for 1 month. She has bought a new iphone. How can she get it activated?

She may want to contact Apple account security: Apple ID: Contacting Apple for help with Apple ID account security

Had to restore iphone from a backup that was done 1 week ago. any way to get back the texts, call logs, etc. that happened within the last week?

this morning, i had to restore iphone from a backup that was done 1 week ago. is there any way to get back the texts, call logs, etc that happened within the last week?

No

My iPhone 6 was stolen 3 weeks ago, unfortunately I didn't have "Find my iPhone" feature activated so I am unable to track it. When I login to my iCloud, I still see that iPhone as logged in to my Apple ID. Any solutions to this?

Stolen iPhone 6
Find my iPhone not activated
But iCloud still shows that it is logged in with my Apple ID

If your phone was stolen an didn't have Find My iPhone turned on the first thing I would do is change your Apple ID password. Immediately after that I would change the password for every app and web account that resides on the iPhone.
When you get your new replacement iPhone make sure that Find My iPhone is turned on and you have a good passcode set up to prevent unauthorized folks from gaining access to your device.

Hi! My iPhone was stolen 4 hours ago and the thief managed to change the apple iD until I changed it again, I was wondering if he can access to the iPhone now or use it now that it is changed again,does anyone know? Thank you!

Hi!My iPhone 4s was stolen about 4 a hours ago,Thad thief managed tochange the apple iDpassword so changed it after that ,I was wondering now that I changed it again if the thief can access or us it,does anyone know? Thank you!

If you have Find My Phone enabled then put your phone in Lost Mode. If Find My Phone is not enabled then there is little you can do to prevent access to it. Unless you let anyone know your Apple ID's password, the thief should not be able to change it.
What To Do If Your iDevice Is Lost Or Stolen
iPhone, iPod Touch, and iPad
If you activated Find My Phone before it was lost or stolen, you can track it only if it is connected to the Internet by Wi-Fi or cellular. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. iCloud- Use Lost Mode
6. What to do if your iOS device is lost or stolen
7. 6 Ways to Track and Recover Your Lost/Stolen iPhone
8. Find My iPhone
9. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)

I reported to Austin Police Department about my unlocked iphone was stolen last week. I'm ****** off that Serial number of my stolen iphone is on another Apple ID. IMEI still is not added into blacklist. How can I contact to Apple Inc??

I don't understand why Austin Police are not doing to detain theft when I showed an location with valid address according Find my iPhone on icloud.com. They said that it might be wrong location but few blocks were correct location. I stopped at Apple Retail Store to get another unlocked iphone. I explained an employee whether they would add both IMEI and serial number into blacklist to make useless for anyone. They said they have nothing to doing.
I'm shocked today that IMEI number is still not added into blacklist. Serialnumber of my stolen iphone is already on another Apple ID, after restoring it.
They let me down because unlocked iphone is EXPENSIVE, it costs $800 in Canada.
How can I deal with Apple Inc to add both serial number and IMEI into blacklist UNTIL i get my stolen iphone back

What blacklist? There is no universal blacklist in the US. They're working on it, but it does not exist as of this writing.
Apple can't do anything about it. They are not a law enforcement agency.

How can I avoid that a virus read out all passwords memoried by Firefox? It was happend two weeks ago!

My children where using some web sites about games to solve some problems. During this use a virus came via web interface into my desktop. My virus scanner shows this but could not avoid that this virus read out all my accounts memorized in Firefox and sent it into dark channels.
I could restore the way how my accounts leave my Desktop. There was some accounts only memorized into Firefox inclusive passoword. These accounts would used from other persons in the meantime.
My questions are:
- How save are the memorized accounts-password combinations?
- And: Is it possible that the Firefox Sync Account can transfer the virus from PC to PC by using the same Sync-Account? Or can I be sure that all other Firefox installations at other PSs will be clean after this attack at one Firefox-Installation during all installations use the same Sync-Account? What this question means in background: Via Sync can Plugins be installed at other systems. What happens, when a virus install a special virus-plugin? Would Sync it move to all other PCs?
Best regards, Frank

If you are using Sync to sync passwords then you likely aren't using a Master Password to protect the password.
*https://support.mozilla.org/kb/Protecting+stored+passwords+using+a+master+passwor
If you suspect such a virus infection then you should cleanup your computer and change all the compromised passwords immediately.
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

My old iphone was stolen. Can I wipe it remotely if I know the IP address from which someone is trying access my accounts?

I was in Europe last week and was pick pocketed and my iphone 3GS. Now someone is trying to access my gmail account from Romania. I was notified by google and given an IP address from where the attempt is coming from. I have since upgraded my phone, and was only using it as an ipod. For that reason, I didn't have any security settings (no password). But, there's quite a bit of personal things on there (text, tons of pictures, etc) Is there any possible way it could be wiped remotely since I know the IP address where it is located? I also remember setting up a locate my iphone thing some years back, but have never needed to use it (so it seems some of the information needed may not be up to date). Seems like I'm SOL if I don't have icloud or whatever.

Here is a link that explain you the steps http://support.apple.com/kb/ph2701

Hi, my iPhone 4 was stolen two weeks ago, and I called ATT to suspend the service. Today, we were able to trace it and it is under a different name. What should I do? Should I report to police?

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