Hi my iphone 4s is disabled and needs to be connected to itunes but when i try to connect it to itunes a prompt appears and says the phone is locked put in a password. what can i do?

my sons iphone 4s is saying "disabled connect to iTunes". but when I try to connect it to iTunes I'm prompted that the phone is locked and needs to be unlocked in order to connect to iTunes. What can I do? b

Hello becca0523,
The steps detailed in the article linked below can help restore access to your iPhone.
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/HT1212
Cheers,
Allen

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I found my old ipod touch and it says the ipod is disabled and to connect it to itunes but when i try to connect it to itunes it says cannot connect cause ipod has passcode but i cant unlock passcode cause ipod disabled. Please anyone have an idea?

I found my old ipod touch and it says the ipod is disabled and to connect it to itunes but when i try to connect it to itunes it says cannot connect cause ipod has passcode but i cant unlock passcode cause ipod disabled. Please anyone have an idea?

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...

I paid for PDF to Word subscription through iTunes but when I try to convert from my computer directly from Adobe, it says I need a subscription. Help?

I paid for PDF to Word subscription through iTunes but when I try to convert from my computer directly from Adobe, it says I need a subscription. Help?

Hi divabuyer,
It sounds like you're trying to convert to Word from within Reader, is that so? Are you signed in to Reader? If so, you'll see your name in the upper-right corner of the Reader application window.
If that doesn't work, please try llogging in to https://cloud.acrobat.com/exportpdf with your Adobe ID and password.
Let us know how it goes.
Best,
Sara

I live in Canada and am visiting Hungary. I would like to purchase iTunes but when I try to pay, my account information is not accepted and iTunes support is of no help. Is there something I should be doing to complete a transaction?

I live in Canada and am visiting Hungary. I would like to purchase iTunes but when I try to pay, my account information is not accepted and iTunes support is of no help. Is there something I should be doing to complete a transaction?

Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done".

I have a Mac notebook and it says it's connected to wifi, but when I try to connect to any search engine it does not. What is causing it to not actually connect. My pc connects no problem.

It seems that all apple products used in my house at times will not connect to our wifi. It's hit and miss. It says I am connected, but when you try to connect to any search engine it does not. I have disconnected and reconnected the power to the dsl provider and to our wifi units. I have rebooted the computers. I have reentered the password. Still no connection. We do not have connectivity issues with our PC products. Anyone have any answers for me?

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

IPad says it is disabled and I need to connect to iTunes but when I try to connect it says to enter password for ipad

My ipad says its disabled and need to connect to itunes but is says to enter password which I don't have because of my kids. How can I reset the i[pad

You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and restore/resync your content to it

TS1368 My child has put in the wrong password on my phone multiple times, my iPhone now says "iPhone is disabled connect to iTunes", But when I try to connect to iTunes on my laptop it says unable to connect due to a password is on the phone? What do I do

My child has put in the wrong password on my phone multiple times, my iPhone now say "iPhone has been disabled connect to iTunes" When I hook my phone up to iTunes, iTunes then says that my iPhone can not be hooked up to iTunes because it has a password on it, but will not allow me to put in a password because the disabled message is still showing. What is the next step?

You may need to put the iPhone into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the phone and restore/resync your content to it.

I downloaded itunes but when i try to sign into my itunes account a little window pops up that says an unknown error accured and that they cant access itunes store at this time.

i have a new iphone 3 and i need to sync it to itunes but that little window pops up whenever i click the iphone or whenever i try to log in...what do i do?

Try here > https://discussions.apple.com/docs/DOC-4831

We have a bunch of our movies on a hard drive and they play fine with Quick Time, but when we try to copy them to itunes, itunes quits and stops working. does anyone have suggestions on how to fix this problem?

we need them in itunes so we can play them via Apple TV unless there is a way to play them through Apple TV without putting them all in itunes, but i don't think there is.

Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

My iPod is disabled, but not because I forgot the password. It says I need to connect with iTunes, but when I try it says I need to enter the password. What do I do?

My iPod is disabled, but not because I forgot the password. It says I need to connect with iTunes, but when I try it says I need to enter the password. What do I do?

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

HT1338 My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?

My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?

It depends on what iPhone you have.
If it's an iPhone 4S or earlier, click here.
If it's an iPhone 5, you need to buy a Mac OS X 10.6 DVD, and that requires an Intel Mac with at least 1GB RAM.
(73384)

My Iphone won't synch with the itunes 11, I always got the message that said to record my pc to the itunes but when I try it to record it that said its already recorded... What I need to do last month everithing was fine but now I can't do anything

My Iphone won't synch with the itunes 11, I always got the message that said to record my pc to the itunes but when I try it to record it that said its already recorded... What I need to do last month everithing was fine but now I can't do anything

I a;ready take off the acces of the computer and reput it

HT1926 hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?

hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?

If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
Restart the PC and try another reinstalll.

I have restored the settings on my iphone and now after entering the pin on my sim card it wants me to connect it to iTunes but when i try it just says my sim card is not supported... what can i do now?

I have restored the settings on my iphone and now after entering the pin on my sim card it wants me to connect it to iTunes but when i try it just says my sim card is not supported... what can i do now? It worked fine before...

natalieduffy wrote:
it says 'your iphone could not be activated because the activation server cannot be reached'
Typically this indicates a device that has been hacked to be unlocked or jailbroken.
If that is the case, no support can be provided here.

My 8 key won't work when I press it to put in my password, what can I do?

my 8 key won't work when I press it to put in my password, what can I do?

Presumably you are connecting it from the *Dock Connector.* In this case, the controls on the car stereo should be controlling the iPod and the iPod's controls are disabled.
If you are using the car's connection interface, consult the car manual to find out how to control the iPod. If you are using an adaptor between the iPod and car, ask the adaptors installer or manufacturer.
Phil

Hi my iphone 4s is disabled and needs to be connected to itunes but when i try to connect it to itunes a prompt appears and says the phone is locked put in a password. what can i do?

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