Hi, My Iphone 5S  is found many times in call-forwarded mode.

Hi, My Iphone 5S  is found many times in call-forwarded mode. When I go to settings, I see that it is disabled. Many of my friends say that when they try to reach me, the call gets forwarded.  I can also see the icon (Arrow pointing upwards) on the top middle of my device's home screen. How do I get it disabled? Please help...

Hello, Saby99. 
Thank you for visiting Apple Support Communities.
You may find this article helpful in troubleshooting your issue.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Jason H.

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