Hi my iphone 5s is not getting connected to app store
CAN NOT CONNECT TO APP STORE. This is the error i am getting when I try to connect it over wifi or my cellular network.
It is updated to 8.1.2 date and time are perfectly set. What should i do in this case. Its getting on my nerves now.
Hi jsood92,
If you're having issues connecting to the App Store and iTunes Store on your iPhone, then I'd like you to please follow the troubleshooting steps outlined below.
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store - Apple Support
Have a great weekend,
Alex H.
Similar Messages
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I can not get connected to AppStore , DOWNLOAD OR UPDATE ANY OF MY APPS , WHEN I GO FOR INSTALLING , THE MESSAGE SAYS: YOIR REQUEST IS NOT PROCESSED , ERROR CODE, 1009!!! HOW CAN I SOLVE THIS PROBLEM??
Try contacting the iTunes support staff, they do the app store also, at: http://www.apple.com/emea/support/itunes/contact.html
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After moving from my home country (Poland) to the Middle East (UAE) with the same computer I can not get connected to Apple Store and iTunes Store. Any clue why?
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MaciekClick the round flag icon bottom right corner of the App Store window.
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Hi, i m not getting updates in app store from long time...
Hi, i m not getting updates in app store from long time...
Hey harjit lal,
Are you able to connect to the iTunes Store to update your apps? If you're unable to connect to the Store and that's what is holding it up, then I would run through the troubleshooting in here:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Another solution might be that your applications are automatically updating in the background after upgrading to iOS 7.
Turn off automatic downloads. Tap Apps in Automatic Downloads. Apps update automatically over Wi-Fi, unless you turn off the option.
from: http://help.apple.com/iphone/7/#/iph64c6c9f05
Welcome to Apple Support Communities!
Regards,
Delgadoh -
All of my apple sets (iphone, ipad and computer) cannot connect the app store since yesterday, what's wrong with the app store? do you know? or do you have have the same experience?
I still have access. Must be your phone or your internet connection.
-
I have tried everything including reseting my iPhone5c but still can't connect to App Store, and it's been over a week now! Totally annoyed now!! I'm not sure if it started after I updated my iOS cos I was able to update a few other apps. I just can't connect to neither apps store nor iTunes! I need help else I'd boil this phone alive!
Hello IamJudekow,
Thank you for the details of the issue you are experiencing with connecting to the App Store on your iPhone 5c. I found a couple of articles I recommend for this issue.
First, I recommend using the steps in the section titled “Troubleshoot issues on an iPhone, iPad, or iPod touch” in the following article (the article title refers to the iTunes Store, but the steps are relevant for the App Store as well):
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If the issue persists after following the steps in that section, I recommend continuing with the steps in the section titled “Isolate the issue: (Mac OS X, Windows, iOS)” in the article below:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Can get connected with App Store
I can't get into my App Store anymore. I work on an iMac and since a few days I get the message that the connection is "impossible". I can't use Face Time anymore. Can someone advise me lease. I work in OS X 10.7.5. Thank you.
Send me a screenshot of what happens when you get that impossible message.
-
Getting connected to App store.
Hi..ive got my apple ID but when i try to review in itunes its asking for a credit card during payment mode. what if a person does not has credit card..?? im ready to pay any amount i have visa debit card but not credit card..! how can i get into appstore. does this supports only the credit card holders..?
Hi jsood92,
If you're having issues connecting to the App Store and iTunes Store on your iPhone, then I'd like you to please follow the troubleshooting steps outlined below.
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store - Apple Support
Have a great weekend,
Alex H. -
HT1766 I cannot connect to itunes on my iPhone 5 and also cannot connect to apps store
I have been trying to use the apps store on my Iphone 5 and cannot connect????? They say I cannot connect on i tune. I need help please
Can you connect to the iTunes store with iTunes on your computer with the same Apple ID/iTunes store account you are trying to connect with on your iPhone?
What is the error message provided? -
I need help with my ipod touch. it is connected to our wifi. but i still can not get on the app store,itunes,safari or facebook anything that requires wifi. Ive tried resetting everything but still not luck.
I am also having theses problems, I sent my ipod to apple for repair, they sent it back stating the could not recreate the problem. I am on the phone with them as I type. Not Satisfied.
-
My iPhone will
not connect to the internet properly. It says that it is connected, the App Store won't load apps and I can't get on my face book app. I have tried wifi and my cellular data, neither work. What are some ways to fix this?Try resetting your network settings.
Settings>Genenal>Reset>Reset Network Settings. -
Hi.. My internet and wifi are working on samsung phone and hp laptop but its not getting connected to iphone ipad, only skype is coming online rest all apps and safari show no internet connection. Got new linksys router WRT160NL , but situation same. Tried reboot, renew lease, forget network, reset network setting. Pls advice
Have you tried a simple reset of your iPod to see if that helps? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
Otherwise, have you tried any of the troubleshooting mentioned in this Apple support document?
iOS: Troubleshooting Wi-Fi networks and connections
B-rock -
My wifi is not getting connected to my iphone 4s
wifi is not getting connected in iphone 4s
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
My iphone is not getting connected to my home wifi. my macbook is getting connected and also other devices. SO there is nothing wrong with the wifi.
Please help.Hi Go to settings Reset Network Settings on iPhone After Reset you need to enter your Router wireless key. Cheers Brian
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My iphone is not getting connected to itunes. What should I do?
My iphone is not getting connected to itunes. What should I do?
See this support document and follow the directions. http://support.apple.com/kb/ht1212
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