Hi, my ipod (2nd gen) won't connect to the internet via Safari or through apps but my email does work. Any ideas without needing to reset the ipod?

- Have you tried when connected to other networks? Maybe the router is blocking the ports used by Safari and the other apps.
- What kind of network are you using? a personel or bussines?

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Ipod touch 2nd gen won't connect to wifi/internet

I have an Ipod gen 2 and I recently stopped using it for about a month. I turned it back on to find NO way to get it to connect to the wifi. I have restarted my device several times as well as my router/modem, and I have restored network settings. It says that it is connected to wifi like normal, but when i go into my apps it says there is no internet connection. I have surfed around trying to find a solution but nothing is working. Please help (and please do not tell me to go to an Apple store to get it fixed).

Does the iPod connect to other networks?
Do other devices now connect to the network?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Why can't I delete items from my iPod (and not from my library)- I tried creating a playlist as manual suggested but this no longer works, any ideas?

Previous to latest changes in iTunes I have been able to delete items on my iPod by simply clicking on and deleting when prompted for action by right click. This has become impossible and even the instructions to creat a playlist by clicking on "add to" no longer work. I seem to be unable to delete anything unless I delete it from my iTunes library. Anyone out there know the solution or working on the problem? Seems to me that if the product wasn't broke Apple should not fix it.....they should stop tinkering with it, please.

You've posted to the iTunes Match forum, which your question isn't related to. You will have better luck posting to the iPod Nano forum: https://discussions.apple.com/community/ipod/ipod_nano

I just updated my iTunes to the new software. When I plugged it into my computer and it said I need to reset my iPod. I did this and everything on my iPod deleted. Now, it won't let me sync my music or apps back onto my iPod. What do I do?

I just updated my iTunes to the new software. When I plugged it into my computer and it said I need to reset my iPod. I did this and everything on my iPod deleted. Now, it won't let me sync my music or apps back onto my iPod. What do I do?

It doesn't say anything. It runs through the sync process like normal and tells me all of the songs that it's synking. But then when it says I can disconnect it, nothing actually synked.

I have Windows XP / bootcamp and can connect to the internet via Wi Fi (Apple Express) but when I try to open Int. Explorer I get a message "cannot connect". I checked to make sure IE is not off line. Any suggestions please?

I have Windows XP / bootcamp and can connect to the internet via Wi Fi (Apple Express) but when I try to open Int. Explorer I get a message "cannot connect" yet my computer is connected with a strong signal. I checked to make sure IE is not off line. Any suggestions please?

Try using a different browser as a test.

I am having trouble looking at video podcasts on my ipod touch. they are all greyed out. I have tried removing them and resyncing. this did not work. any ides?

I am having trouble looking at video podcasts on my ipod touch. they are all greyed out. I have tried removing them and resyncing. this did not work. any ideas?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all media and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Hi everyone for about 2 weeks now i cant seem to get any search results with the mobile myspace app on ipod touch 4g i have tried clearing cookies and cache ,resetting ipod uninstalling and reinstalling but nothing seems to work any ideas?

hi everyone for about 2 weeks now i cant seem to get any search results with the mobile myspace app on ipod touch 4g i have tried clearing cookies and cache ,resetting ipod uninstalling and reinstalling but nothing seems to work any ideas?

- Have you tried going to the developer's support website/contacting the developer?
- Try a reset. It surs many ills and nothng is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.

At the top of my iPhone 5 it has been saying searching for hours and won't go away I have tried cleaning my SIM card but nothing seems to work any advice?

At the top of my iPhone 5 it has been saying searching for hours and won't go away I have tried cleaning my SIM card but nothing seems to work any advice?

Hey Savannahgrace321,
It sounds like you are experiencing an issue with service on your iPhone. I have an article for you that will help you troubleshoot this issue:
If you see No Service in the status bar of your iPhone or iPad - Apple Support
http://support.apple.com/en-us/ts4429
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

IPod Shuffle 2nd Gen Won't Connect to Mac

I have recently re-vitalized an iPod shuffle thought dead due to being thru a wash-cycle in our washing machine. I was able to plug it up to our mac and let it charge up, but it won't show up on iTunes (of which, we have one of the newest editions).
I tried "reseting" it and then plugging it back in. I tried turning it on while being plugged in (and off too). I also tried plugging it up to my windows machine, and it installed the driver and I could clearly browse the device and view the songs on it.
So it clearly works and plays songs when I plug some earphones into it, but for some silly reason it won't load on iTunes 11.0.2 (on our iMac running OSX 10.6.8). Can anyone offer some assistance? Thank you!

If you have other Apple devices, connect ONLY the shuffle, with iTunes running.
If it's the only Apple device connected, and the shuffle is really not being recognized by iTunes, the heading DEVICES should not be in the iTunes sidebar at all (since iTunes sees no devices connected). If you DO see DEVICES in the sidebar (with nothing listed below), the list of devices may be hidden. When you move your mouse pointer over DEVICES in the sidebar, you should see a Show or Hide "toggle" to the right. If that says Show, click it to show the list of devices.
If that does not help, since your shuffle is 2nd gen and you use a Mac, you can try running the iPod Reset Utility
http://support.apple.com/kb/HT1238

TS1398 My ipod touch 2nd gen won't connect to the internet :(

Whenever i try connecting, i put in the password and it says that it is unable to connect. I've tried turning both the ipod and the wifi off and back on again, I've reset my connection settings, I've double checked the password, I've done verything short of taking it to an Apple store and getting them to look at it. My brother bought this new gaming computer, and it was taking up a lot of the band width, making the internet really really slow. We also recently switched internet, from BT to Virgin, although everything was working fine until my brother got his computer. The other day, my ipod came up with a message saying that it couldn't connect to the internet, when it's been working fine five inutes earlier. This sometimes happened with our old internet, so I just did what I used to, and made my ipod forget our internet, and re-entered the password. This used to work, but this time, it just said that it was unable to connect. It's done this ever time I've put in the password since (about ten times a day -_-), een when there's no other electronic devices on, just my ipod and the router. All the other computers, laptops, and my btoyhers phone and ipod 4th gen are connecting fine, but my ipod and blackberry just won'connect. I've tried everythin I can think of, please help!

You can try:
- reset:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Power off an then backon your router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- The troubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

IPod touch 2nd gen won't connect to WiFi

I just bought iPod touch 16GB 2nd gen and I'm having trouble with using some WiFi networks. I can use unsecured networks, but I am unable to use ANY protected networks. Whenever I try, it asks me for the password, I enter it and then it gives me 'unable to connect' error. I try the same thing with my laptop and it works like a charm. I checked support part of apple.com website but I couldn't find any useful information. Anyone knows a solution for this? Should I contact apple?

My 2nd Gen iPod Touch would not connect to our guest WEP network at work. I run WPA at home and it works fine. As an experiment, I switched home back to WEP (128 bit) and it connected fine. HOWEVER, this was when I configured the router to use the hex key in slot 1. I could never connect when I configured it to use slots 2, 3, or 4. Rumor has it that some folks choose the key in slots 2,3, or 4 for some misguided reason of thinking that this is more secure than using slot 1. In reality, all WEP is insecure (but maybe better than nothing). Check which slot your router is using for the key. Still the Touch should work regardless of WEP slot used. Those at work with 1st gen Touch's have no problem while those with 2nd gen simply do not work on the WEP network (despite both set of users being on the 2.2 iPod s/w version). Hope this helps and I hope Apple has a fix. Otherwise I have to go do battle with corporate IT.

Shuffle 2nd Gen won't connect, awful sound quality,

Hi
I just tried to connect my ipod to my pc, the light flashed for three times, then it stopped. it was still charging, since it was getting hot, but it didn't show up in itunes or windows taskbar. I tried with different PCs and USB ports.
i tried to listen to it after that, but the sound quality became awful, like an FM station 200 miles away in a hilly area, and I can only listen to the right earphone, the left one was mute.
Is it possible fix it?
Thanks

If you have other Apple devices, connect ONLY the shuffle, with iTunes running.
If it's the only Apple device connected, and the shuffle is really not being recognized by iTunes, the heading DEVICES should not be in the iTunes sidebar at all (since iTunes sees no devices connected). If you DO see DEVICES in the sidebar (with nothing listed below), the list of devices may be hidden. When you move your mouse pointer over DEVICES in the sidebar, you should see a Show or Hide "toggle" to the right. If that says Show, click it to show the list of devices.
If that does not help, since your shuffle is 2nd gen and you use a Mac, you can try running the iPod Reset Utility
http://support.apple.com/kb/HT1238

My iPod 5th gen won't connect to internet, and symbol is grey. Help!

My iPod touch 5th gen ,with I.O.S 7.1.1, will not connect to the internet at all. If I go into settings the the wifi slider will not slide at all. And if I use the slide-up section of my iPod, that displays bluetooth, airlane mode, wi-fi ect, the symbol of wi-fi is grey. Please help. Have you encountered this problem, or have seen it before, can you show me how to fix it, because without wi-fi my iPod is essentially half useless.

DIM/GRAY
See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
Also heating sometimes works. See:
Why can't I select my wifi settings?
A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar

IPod 5th Gen Won't Connect to Chargers

So I've had my iPod 5th gen with iOS 7.1.2 for a little over a year now, and recently I noticed it wouldn't connect to any chargers I had. I went online and bought a brand new lightning cable to find that that would not work either. Then I read about cleaning my charger port to get dust out, and I did that getting large amounts of debris out of there with a toothpick, but it still will not charge properly. The only way I can get my iPod to charge is to bend the cable (even the brand new one) in a certain direction. Can anyone help me?

DIM/GRAY
See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
Also heating sometimes works. See:
Why can't I select my wifi settings?
A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar

Ipod (2nd Gen) will not connect to wifi at home, tried reseting network settings, restore,still no wifi?

Ive tried resetting the network settings and restoring my ipod and it still won't connect to the wifi at home. Has been working fine for years and I haven't touched the router settings at all. So whats the prob?

Try powering off and then backon the router.
Does the router work for other wifi device?
Try the troubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

Hi, my ipod (2nd gen) won't connect to the internet via Safari or through apps but my email does work. Any ideas without needing to reset the ipod?

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