Hi, my iPod (5th gen) has stopped appearing in iTunes...
Hi, my iPod (5th gen) has stopped appearing in iTunes when I plug it in, but is still visible on the desktop. Please help!
Are you running the latest version of iTunes (10.7)? Maybe try resetting the iPod with it still plugged into your Mac. To do this, press and hold both the Select/Center and Menu buttons together long enough for the Apple logo to appear.
It might even help to do a low level reformat of the iPod's Hard Drive using Disk Utility. See this article for instructions.
http://www.methodshop.com/gadgets/ipodsupport/erase/
B-rock
Similar Messages
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My Ipod 5th gen. has been detected by itunes, but could not identified properly, and its been charging for a week and still hasn't come to a full charged. What should I do?
but could not identified properly
Please clairify.
charging for a week and still hasn't come to a full charged
Sounds like you need a new battery. Take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.
iPod Repair Pricing -
The home button on my ipod 5th gen has stopped working comletely.
I have had my 5th gen ipod touch for almost a year now. I never drop it. i take good care for it. its a 64 GB one so it was heaps of money. LIke 90% of my life is on that thing. Should i ask for a replacemeant or is it possible for it to be fixed? I only have 3 weeks of the warnity left.
IM freakin out help pleaseTry:
http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
My iPod 5th gen has been doing this for awhile, though it progressively got better over time, it still happens occasionally like when I'm out running. My iPod is never able to connect strongly to any WiFi network. All the WiFi networks keep disappearing and then coming back, and this is infuriating because it wont let me sign in to iTunes or IMessage at all or update my iPod easily. My date and time keeps getting off track and every time i set it back to normal it just gets messed up again. Now it wont let me connect to iTunes and receive push notifications. I tried logging out o my Apple ID on my phone but now it wont let me sign back in. WHAT IS GOING ON HELP PLEASE!?!?!
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
IPod (5th gen) has strange bars on screen/won't start - iTunes 7 problem??
Hello, I have been having strange problems with my iPod for the past two days.
•Wednesday night I downloaded some TV shows. For some reason I ran the software update and allowed my computer to download and install the new iTunes 7. After installing, I turned off the iPod and went to bed.
•Thursday morning I was disappointed to find that my iPod would not turn on (I pressed menu and play at the same time and nothing happened). Later that day a coworker suggested that I press menu and the center button at the same time and it came to life again!
•Thursday evening I watched my TV show with no problems and the iPod seemed fine. However, this morning I tried to turn on my iPod and now it's not working again!!
I press menu and the black screen with the Apple logo flickers on for 1 second, then goes blank and then comes up again for 5 seconds, then disappears and a horizontal row of very thin lines shows up, running along the bottom 1/4 of the screen...I tried pressing menu & center button, menu & play...that causes the black screen & Apple logo to flicker on and off several times over and over, until after about 8 seconds it cuts off the top half and then becomes blank or the horizontal rows of lines occupy the bottom 1/3 of the screen.
In doing some quick research it seems that a lot of people are having problems after the iTunes 7 update, could that be my problem? If so, how do I uninstall it??
Thanks!!
best regards,
Lisa
iPod 5th Generation Mac OS X (10.3.1)Hello, I have been having strange problems with my
iPod for the past two days.
•Wednesday night I downloaded some TV shows. For some
reason I ran the software update and allowed my
computer to download and install the new iTunes 7.
After installing, I turned off the iPod and went to
bed.
•Thursday morning I was disappointed to find that my
iPod would not turn on (I pressed menu and play at
the same time and nothing happened). Later that day a
coworker suggested that I press menu and the center
button at the same time and it came to life again!
•Thursday evening I watched my TV show with no
problems and the iPod seemed fine. However, this
morning I tried to turn on my iPod and now it's not
working again!!
I press menu and the black screen with the Apple logo
flickers on for 1 second, then goes blank and then
comes up again for 5 seconds, then disappears and a
horizontal row of very thin lines shows up, running
along the bottom 1/4 of the screen...I tried pressing
menu & center button, menu & play...that causes the
black screen & Apple logo to flicker on and off
several times over and over, until after about 8
seconds it cuts off the top half and then becomes
blank or the horizontal rows of lines occupy the
bottom 1/3 of the screen.
In doing some quick research it seems that a lot of
people are having problems after the iTunes 7 update,
could that be my problem? If so, how do I uninstall
it??
Thanks!!
best regards,
Lisa
iPod 5th Generation
Mac OS X (10.3.1)
Hallo Lisa
I have identical the same problem, also as from wednesday night, the only diference is that i was still using the previous version of iTunes. Took my iPod (5th generation) to Apple, they swopped it out for a new one saying it was a Hard drive problem, I don't agree, New iPod has same problem. My old iPod's, a 1st and 4th generation as wel as a mini and shuffel has no problems at all. I then uploaded to iTunes 7 to no avail.
In adition my 5th gen ipod makes sounds that to me sounds like the hard drive atempting to start up every time aprox 5 to 8 sec with the apple logo apaering at the same time for hours on end.
Rene South-Africa -
IPod 5th gen is disabled - connect to iTunes. Have tried ALL listed solutions
But nothing is working. Have tried holding down the home and on/off buttons together until it restarts. Have tried turning off then connecting to iTunes whilst holding down home button until the iTunes icon appears, I selected restore in iTunes and eventually the message came up again "iTunes cannot connect to the iPod touch because it is locked with a pass code. You must enter your pass code on the iPod before it can be used with iTunes". So it tries to restore but still comes up with same message. iPod is only a few months old - was about to toss it in the garbage then thought this site may help. Have tried all support suggestions on this site many times, very carefully following instructions... Any help is much appreciated by me and my 8yr old son!!
Recovery mode is sometimes hard to enter. Only if iTunes says "iPod in recovery mode detected" your device is in recovery mode and can be restored. During this process you should be able to set up a new passcode.
iOS: Unable to update or restore
iOS: Forgotten passcode or device disabled after entering wrong passcode
Try DFU mode to restore, if recovery mode does not work, explained in this thread by paulcb -
Hi,
I recently updated my iPod to iOS 7.0.4 and when I went to play some songs in my iTunes library the music player would skip past most of the songs and remove them from my library. Sometimes this would happen across all the songs under an artist, however it would still display that I had 30+ songs available from the menu. I have tried resetting my iPod, but this didn't help.
Any suggestions?Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My iMessages on my iPod 5th gen just stopped working
On January 13, 2015 iMessages just stopped sending and receiving texts on my 5th generation iPod touch. I have re-installed, updated iOS and everything else I can think of to reset iMessages including signing out and signing back in. Still doesn't work. I'm at a loss.
I have an old iPod Touch with old software that can no longer be updated:
iOS version 6.1.6
I've been searching for a solution to my iMessage login problem for months and tried everything from those frustrating links and all the tips from other users.
Here is what finally worked:
1) Settings > Privacy > Location Services > On
2) Settings > General > Date & Time > Set Automatically > On
3) Reboot device until Apple logo appears
4) Settings > Messages > Sign In -
My iPod 5th gen has a very dark screen, help!
My battery died, so I plugged my iPod in to charge, however, the screen was very dark. I thought the problem might correct itself when it became fully charged, but it stayed the same. Changing the brightness in the settings menu doesn't do anything. I've also tried to reset all the settings on the iPod, but nothing happens. As far as I know, my iPod wasn't damaged in anyway beforehand. Is there anything else I can try?
Have you tried a reset or restore of the device in iTunes to see if that helps? To reset the device, press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
Otherwise, connect the iPod to your iTunes library and click the Restore button from under the iPod's Summary tab.
If the issue still persists, it's likely hardware related. A white screen could be the result of a loose LCD ribbon cable, or a damaged LCD screen. Either way you'll need to have the iPod serviced in order to gain fully functionality of it again.
B-rock -
so I went to sync my ipod, and the computer says i have too many GB of space being used on my ipod for "other". I checked yesterday and there wasn't nearly that much space being used. What happened, and can i fix it? Thanks!
What is the Other on my iPhone and How to Remove It
An "other" larger than about 1 1/2 usually indicates that the "other" includes corrupted files.
First try:
"First you go settings/general/usage/music/then left swipe over music and press delete and you would think it deletes your music but it doesn't instead it deletes your other but make sure your ipod is connected to a computer while doing this"
as recommended by:
How do I get rid of "other" storage: Apple Support Communities
Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Restoring iOS software -
and the home button doesn't work so i cant try the home button and power button method. Should i get my home button fixed and try it or is it something else?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Whenever I open iTunes, I get an error message that says, "The software required for communicating with iPods and mobile phones was not installed correctly." When I have it try to repair itself, it brings up another error message that says, "the software required for this iPod is not installed correctly. Please reinstall iTunes to install the required software." I have used Revo to remove all traces of Apple products and followed the guidelines in the Apple instructions http://support.apple.com/kb/TS1369 to no avail. I've tried temporarily disabling the firewall and my AVG software during installation and that hasn't helped. My iPod connects with iTunes on other computers just fine, so I can't imagine it's the device. I have tried uninstalling and re-installing multiple times.
Hello Coobyj,
Thank you for using Apple Support Communities!
It sounds like something may have disabled the Apple Mobile Device Service, so I would check that next.
This article should help with that:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
These 2 sections in particular:
Restart the Apple Mobile Device Service (AMDS)
Set the Apple Mobile Device Service Startup type to Automatic
All the best,
Sterling -
So today i went to update my ipod, then it goes to this black screen the shows that i need to plug it into itunes. when i go to do so itunes doesnt pick it up and i cant get off this screen that says to plug it into itunes. i dont care if i dont get the update i just want to be able to use my ipod. by the way i cant turn it off. Help please.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod 5th gen has blacked out and i know you have to press home button & lock button to reboot it but my home button is spoilt.
I couldnt connect it to itunes or my laptop and nothing was detected.
I tried recboot but failed because nothing was detected.
Leaving it to charge at the wall socket didnt help either because nothing lit up.
I have tried forcing my home button even if i know it is already spoilt, still to no avail.
I have tried to clean dirt off the button, didnt work.
Is my last resort going to an Apple store and spend perhaps hundreds of dollars just to fix this when i know i just need to press 2 buttons tgt
Furthermore, my warranty expired. That *****.. I am on the verge of breaking down because my ipod is literally my life. I use it more than my Samsung phone, gosh
Please assist me. Thank you.So usually, repairing it will definitely solve the problems right? I am still a student and I really hope having it fixed one time will do the trick.
Also, should i just repair the home button and reboot myself? Or repair both the home button and blacked out screen (to save cost)? -
New iPod 5th Gen won't synch to iTunes...need help
- Have you tried disabling Avast and Spybot?
- Have yu tried everthing here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
- Do you have another computer to try to help determine if it is a computer or iPod problem?
- The Nano uses a different iOS so it not a good comparison.
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