Hi! My MacBook seems to be downloading something when i try to turn it on.

Hi! So my MacBook seems to be downloading something when i try to turn it on. It takes roughly 10mins for it to start up! Any suggestions of how i could fix this?

If it is just the extreme slowness in booting up, that is one thing. But why downloading?
Please explain why you think the MB is downloading? It is very unlikely - impossible? - that a computer that is turned off is doing any downloading.

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I ERASEd WINDOWS. I want to re-install it and before, i'd'like to re-install all the system (10.6.7). But that seems to be impossible. When i try to turn on with the softare and pushing "c", blind screen. When i turn on it normaly, nothing happened. pls,

I ERASEd WINDOWS. I want to re-install it and before, i'd'like to re-install all the system (10.6.7). But that seems to be impossible. When i try to turn on with the softare and pushing "c", blind screen. When i turn on it normaly, and put the disc after, the process begins and stops 5 minutes after. The computer turns off. Has someone an idea to help me ? Thanks by advance.
Zach

Thank you for your answer.
And...Yes, i did : i inserted the install disc and started up holding the C key. Many time. But each time, the logo of install disc appeared during ten minutes and then, during the installation, he disappeared suddenly with no reason. And in the same time the computer turn off.
The beginning of the storry : my son made long time ago (a year) the partition between Mac and Windows. Everything was fine.
Recently, He decided to give more memory space to windows.
He could do that directly (perhaps, was there a way but he did'nt know it)
For this reason, he decided to desinstall Windows in a first step before reinstalling it.
But before doing this, he decided to re install all the system, like for cleaning his computer...and then, since, it's a big mess.
You know everythin now.
Could you help us ?
Thanks by advance.

I can't transfer downloaded content from my macbook air to my external hdd, when i try to drag it into the hrd drive it wont go in how do i fix this ?

i can't transfer downloaded content from my macbook air to my external hdd, when i try to drag it into the hrd drive it wont go in how do i fix this ?

What format is the external HDD in? If it's NTFS (= proprietary Windows), then OS X can read it but not write.
Eventually copy all content from the drive to a safe place, the re-format. FAT32 is the format which both Windows and OS X can read and write.

HT1222 I need some help.... I Have the iPhone 4S and downloaded the new software (6.0) and everything seems great so far except when I try to open a link in safari from a different app (messages, Facebook, ext..) it glitches and won't load. Any advice?

I need some help.... I Have the iPhone 4S and downloaded the new software (6.0) and everything seems great so far except when I try to open a link in safari from a different app (ie..messages, Facebook, ect..) it glitches and won't load. The blue loading bar will just jump back and forth and the page will not load properly if at all....

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

Why isn't my iTunes store loading properly? It lists everything in text without images, and I can't seem to access the store when I try to search for music or movies etc.

Why isn't my iTunes store loading properly? It lists everything in text without images, and I can't seem to access the store when I try to search for music or movies etc.

1) The best way to relocate the iTunes library folder is to move the entire iTunes folder with all subfolders to the new path, then press and hold down shift as start iTunes and keep holding until prompted to choose a library, then browse to the relocated folder and open the file iTunes Library.itl inside it.
If you've done something different then provide some more details about what is where and I should be able to help.
2) Purchases on the device should automatically transfer to a Purchased on <DeviceName> playlist, but it my depend a bit on whether automatic iCloud downloads are enabled. If there is a cloudy link then the transfer might not happen. You can use File > Devices > Transfer Purchases. In iTunes you should also check out iTunes Store > Quick Links > Purchased > Music > Not on this computer.
3) Backup the device, then immediately restore it. In some cases you need to add a restore as new device into that equation. Obbviously not to be attempted until you're sure all your media is in your library. See Recover your iTunes library from your iPod or iOS device should it be needed.
4) I believe there is complimentary 1 incident 90-day support with hardware purchases, but no free software support for iTunes itself. AppleCare gets you a different level of support.
tt2

I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine, any help removing this?

I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine. I have no idea where this user came from, but I need to update my apps and get this user off my computer. The users email is locked, it is grey in colour and I can not get it off. I've tried my system settings and the app store, logging in does not change the fact that there is a strange email there. I need help, please! I don't know if this is a hack or what, I brought my computer into the shop to get some work done so it may be their account, I just need the account removed.

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.

I can't read acsm files on my e-reader after transferring them from the pc with ADE. it seems to work, but then when I try to open the files on the e-reader it says "open failure". what's wrong?

I can't read acsm files on my e-reader after transferring them from the pc with ADE. it seems to work, but then when I try to open the files on the e-reader it says "open failure". what's wrong?

The acsm file is not the book, it is a ticket to get the book. I sometimes get library books online, here is what I do.
1. Start ADE on the computer
2. Go to library website and find the book I want to download.
3. Click on the download link
4. In windows 7 a box opens asking whether I want to open( or run) or save the acsm file
5. Click open/run and ADE downloads the book into the "Library"
6. Transfer the book (epub file) to the reader.

How can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?

how can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?

You must contact iTunes support to get the problem resolved.
http://www.apple.com/support/itunes/contact/
If there is a problem with your account or payment info, you cannot
download anything (including free apps or updates) until the matter
is resolved.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552

I have a targus 4.0 bluetooth usb adapter and so i can pair my iphone 4s and ipad air wirelessly, it seems to pair ok but when i try to connect i get a error message or not compatible. can some one tell me if it i can use this

i have a targus 4.0 bluetooth usb adapter and so i can pair my iphone 4s and ipad air wirelessly, it seems to pair ok but when i try to connect i get a error message or not compatible. can some one tell me if it i can use this bluetooth with my devices, thanks

sos1der wrote:
pairing the apple equipment is not a big deal just wanted to add songs from itunes wirelessly.
You can only add songs to your iOS device from iTunes via Wi-Fi sync or via your cable, not Bluetooth.
sos1der wrote:
but i tried paring my LG bluetooth so i can listen to music on my computer wirelessly buy it gives me the same error message
That's an entirely different issue, unrelated to your iOS devices.

I have Office 2011 which includes Word. Ever since downloading Mavericks, when I try to send a two-page word document, some recipients get only one page. Also sometimes when I burn an image from iPhoto on to a disc, only part of the image appears. Why?

I have Office 2011 which includes Word. Ever since downloading Mavericks, when I try to send a two-page Word document by email, some recipients get only one page. Also when burning an image from iPhoto (usually no larger than 1mb) on to a disc, only part of it appears. It appears to have been magnified so that only a part of the image appears. Can anyone enlighten me as to what is happening? And how to fix it??

I have Office 2011 which includes Word. Ever since downloading Mavericks, when I try to send a two-page Word document by email, some recipients get only one page. Also when burning an image from iPhoto (usually no larger than 1mb) on to a disc, only part of it appears. It appears to have been magnified so that only a part of the image appears. Can anyone enlighten me as to what is happening? And how to fix it??

Just downloaded itunes when i try to open itunes it keeps coming up itunes library itl cannot be read because it was created by a newer version of itunes please help!!!

just downloaded itunes when u try to open library keeps coming up itunes library itl cannot be read because it was created by a newer version of itunes,please help !!!

You posted in the iTunes for Mac forum, by the way.
Troubleshooting iTunes installation on Mac OS X - http://support.apple.com/kb/HT2311 - read section on Opening iTunes for information about running multiple copies of iTunes.

I use photoshop elements 12 on Macbook air and the screen freezes when I try to use the tools. Then i have to force quit so i lose my work. anyone know how to fix this issue?

I use photoshop elements 12 on Macbook air and the screen freezes when I try to use the tools. Then i have to force quit so i lose my work. anyone know how to fix this issue?

What version of OS X are you using? If Yosemite, you need to update to 10.10.1 or higher.
In any case, start by going to the editor preferences>general, clicking this button and restarting the editor:

TS1702 Hello! I cannot download applications, when I try to do it the application says "waiting" but it does not continue downloading! Can someone help me????

Hello! I cannot download applications, when I try to do it the application says "waiting" but it does not continue downloading! Can someone help me????

Download only one application at a time.
Click all downloading applications until they all say "Paused". Then click one at a time, let it complete downloading, then click the next and repeat.

What do i do my ipod is a white screen when i try to turn it on and part of the image of my back ground pops up. I dont know what to do. Please comment if you have something that can help. Its a gen four.

when i try to turn on my gen four ipod, a white screen appears. Parts of my back ground pop up.All this started to happen when i dropped my ipod when i took it out of the case. Please comment if you have something that can help me. thanks

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I deleted my Mail app sometime back. I reinstalled it again, today, on my Macbook Snow Leopard Mac OS but when I try launching Mail, it says ' You have Mail version 4.0(1075/1085). It can't be used on Mac OS X version 10.6.8(Build 10K549)",

I deleted my Mail app sometime back. I reinstalled it again, today, on my Macbook Snow Leopard Mac OS but when I try launching Mail, it says ' You have Mail version 4.0(1075/1085). It can't be used on Mac OS X version 10.6.8(Build 10K549)",

The Mail version for your machine is 4.6 (1085) You can get it via the Combo updater. Mac OS X 10.6.8 Update Combo v1.1
Then follow with software updates to pick up the most recent security and iTunes updates.

Hi! My MacBook seems to be downloading something when i try to turn it on.

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