Hi my name is khalied and I have a problem in my account the problem is that I forget my security answers and I forget the email that you will send the security questions to it and I hope you help me
i have forget my security questions and the email how can I reset it
If you can't remember your rescue email address (you won't be able to view and/or change it until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps on this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5620
Similar Messages
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i have a problem , i want to reset my security questions but i dont get the email to reset them what can i do?
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset them. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114402) -
Hi please help me I'm appleid disable 7.0.4 iPhone 5s by email and security questions forgot not active now please please help me
You might be able to re-enable your account via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
For your security questions, if you don't have a rescue email address, or you don't have access to the email account, then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 - you can also try this link to get your account re-enabled if the above doesn't work.
When they've been reset you can then use the steps half-way down this page to update/add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I can log into my icloud account but i need to know my iPod security questions and answers.. How can i get them and see them???
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97586) -
I did all the steps, but my problem is that they are asking me some questions that I did not selected when I created my Apple ID, so I clicked where it said reset security quiestion info...... And then when I went and cheked my email, they did not send anything to me!
This problem started 1 month ago!
Ivana1728The email response is automated, and almost certainly is detected as "junk" or "spam". So, try again and check your spam folders for their reply.
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I have been trying to change my Apple password. They are asking me "security"
questions and I am answerng them correctly yet they tell me that my answer don't match their information. They know nothing about me so how do they know what the correct info is? How does one deal with this? Thanksthe ?'s were setup when account was created or modified. you can select the email authentication method to change password at iforgot.apple.com
or call apple at 1-800-694-7466 and ask for account security
Peace, Clyde -
Have been advised by my email provider (recently blocked account requiring password reset) that they will only reset the password after a proven anti virus and malware scan has been done on ipad and iphone. Is this necessary and if so what do i use
As KP has pointed out, there actually aren't any anti-virus programs in the App Store. There are a few that allow you to scan e-mail or stuff like that, and a few that provide you with information about malware and new threats for other systems. But none are available that can scan your iOS device for malware, because the security restrictions in iOS do not permit any apps to have that kind of access to anything. Which means that you also cannot be infected with a virus (unless you have jailbroken your device).
If your account got compromised, that had nothing whatsoever to do with your iPad. Someone simply hacked it remotely. Happens all the time. It's really amazing that, in this day and age, e-mail providers are so ignorant of technology and how their own systems get compromised that they would try to require you to run software that does not exist! -
Hello,
I'll try to explain my problem (not that you did not understand, but my explanations may be long and difficult).
I'm Lion 10.7.3 on iMac and I use Mail as my mail manager.
My ISP (access , mails) is "VOO".
At mail I am often "over quota" because the server VOO grants only 40M. I would like to address this problem. I contacted VOO but they tell me not to know and do not appear to increase capacity at the moment.
My idea was:
- All messages received at the server VOO would be automatically transferred to another address (eg ................. @me.com, my address icloud) whose capacity is much greater.
- But the problem is that nothing is planned at the server level VOO to perform this maneuver!
- Therefore, I turn to you to ask yourself the question, one of you has it you an idea, a suggestion, a solution?
Any suggestion is welcome.
Thank you in advance for taking the trouble to read and possibly to follow up my request.
How do I ask to go and read icloud (permanently) my mail to another address, that of my server?
Philippe (philippe.thiriet @ me.com)Thank you for your reply and the clarification it brings me.
Voo is imap of course and does not provide the possibility of forwarder mails to another address.
Since I use MAIL and I receive messages without any problems sent to me on my address icloud (............... @me.com) I think to ask all in my address book to send me on my address on icloud. Is it a good idea?
Could you tell me how much space I have in icloud? 40M is the highest in VOO.
Thank you for your help and for the time you devote to my problem.
Philippe -
HT201363 I forget my answer and i don't have access to my email can you help me ?
I forget my answer and i don't have access to my email can you help me ?
Hi Max Iraq Mac,
Welcome to Apple Support Communities.
It sounds like you may have forgot your Apple ID password. The article linked below provides the other possible ways to recover your Apple ID password.
If you forgot your Apple ID password
http://support.apple.com/kb/HT5787
I hope this helps.
-Jason -
during restore of my backup on iphone 5s i saw my photos and videos get doubled on ios 8.0 and moreover
if i use to go at my computer and then open my iphone and in folder i see some files name local disk and my photos
please help my memory doubles.I'm not sure, but I know it's not recommended to upgrade to iOS 8 on anything older than an iPhone 5. I only lost my music playlists and music that was on my phone, but that music is also on my iTunes, not the playlists though, and I don't want to go through ALL my iTunes library to fix it either... But it seems I don't have a choice right now.
Whatever you do, do NOT upgrade to iCloud Drive, keep iCloud till OS X Yosemite comes out, if your computer is a Mac. I also just noticed that all my documents on my phone are gone from Pages, BUT if I go on the iCloud website they are still there. Hopefully it will all work itself out when I can update my macbook pro to OS X Yosemite.
If you backed up your phone and all your purchases off your iPhone prior to trying to upgrade you should be fine... But I'm not even remotely sure. -
I have acer al1916w and i have a problem message that say input not supported help
i have acer al1916w and i have a problem message that say input not supported help
under windows 7 - 8.1right click on your desktop and choose screen resolution set a very basic resolution like 1280x1024 @ 60Hz (frequency can be set under advanced options); you need to have a working monitor to set this and then reboot connecting your al1916w. if it still gives you that message, can be a bad cable or some hardware monitor issue.
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Since upgrading iMac to osx lion I have been experiencing problems in mail, it spontaneously stops receiving and tells me it can't find the pop server and also the biggest problem is that when I send with an attachment the recipient doesn't receive it.
I have to restart mail most times before it starts recieving or recognizes the pop server.
As I said a lot of recipients do not recieve my mails when there is an attachment or when I reply to their email.Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Hello.
I just know the muse and I need an organization of customers in alphabetical order. The problem is that you will always get new customers. I need to know how to insert a new customer (square) and it already comes in alphabetical order on the page. The site will be like in the link below, and each client will be a window of these: http://www.connary.com/. I look back.
A hug, Murilo.I believe you are referring to thumbnail image rectangles as customers on page ? not exactly customer database ?
You can add rectangle with different effects with mouse rollover state and regarding adding new ones , you would need to do that manually in design mode .
Thanks,
Sanjit -
I have a problem with nokia c700 (forget the secur...
I have a problem with nokia c700 (forget the security code). I can't open my phone and can't check my imei... bored. Please help me restore my security code. Thank you so much.
Life is fun!There is no other way than to get it reset thru' Nokia Care . A proof of ownership (Bill / Invoice) may be asked ...
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How do i find my icloud paas word and id it keeps telling me that it will send an email but i never reicieve any email is it the same as my ipad id? Also how do i connect ot my wi fi and others
contact apple they should help you and also verify your spam folder.
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I forget the answers for the secret questions,, i need to reset them,,any help please
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97479)
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