Hi, my name's Michael and I had a question about my iPod touch. I recently dropped it but I still have a warranty and Apple Support said they couldn't fix that my screen doesn't recognize my finger is on there trying to do anything?
Hi, my iPod touch was recently dropped but afterwards I called Apple Support and they told me I have a 17 day warranty for my Apple iPod Touch, so then I asked them if I could send it in to get fixed but what had happened to my iPod was that when I click the home button and try to ''Slide to Unlock" it doesn't recognize that I'm trying to do anything else the only thing that I can do is press the "Sleep" and "Home" Buttons and nothing else. Anything you can do to help me please??
Even if you were still under AppleCare warranty, it would not cover damage from a fall.
That "17 day" warranty makes no sense, though. iPods have a 1-year free AppleCare warranty for service, and 90 days for free phone support:
http://www.apple.com/support/products/ipod.html
Apple can repair just about anything that might be wrong with your iPod, but it will cost you. Call, explain the problem, ask for a repair appointment at your nearest Apple Store (or get a case number and ask for instructions to mail it in for a repair), but get a firm quote on the repair cost before authorizing the repair (or mailing it in for repair).
800-APL-CARE (800-275-2273)
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DO I have a problem (such as net work being hacked)?
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Thanks.Suggest the following:
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Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
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How disappointing I can't not restore my phone from any iCloud backups. Each time it advises that there is a problem with my data. Spoke direct with apple support and said there is nothing I can do !
Any help / insightHow disappointing I can't not restore my phone from any iCloud backups. Each time it advises that there is a problem with my data. Spoke direct with apple support and said there is nothing I can do !
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Create a new ID and start using it.
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- If the router is broadcasting its SSID (can see in available networks) then you just enter the password. I know the type of encryption.
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Welcome to the Apple Support Communities
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I just got a new macbook pro and I had a question about sleep vs off.
When do you turn it off? i hear from alot of people that they never turn it off, rather they keep it on sleep mode, even overnight. What os the best for your macbook?
One of the reasons that people just sleep it is that OS X is based on the Unix operating system, which was designed for servers, which means the OS was designed to be run 24/7. It has no problem with not being shut down in weeks.
And in fact that's how I run my Macs. They stay up for weeks, sleeping at night, often they are only restarted if a software update requires it.
Avoiding a full shutdown has many practical benefits too. You can leave many apps and documents open when you sleep it, and when you wake it, all your work and logins are already open and waiting for you.
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