Hi my newly bought iMac suddenly won't power on. Don't know what to do

My brand new iMac doesn't turn on on the next day

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    It could be worse, it could be on the Buckfast.

    hayzink wrote:
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  • Hello! I just bought an Ipod Classic ..and I don't know what SYNC means..

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  • HT3964 My iMac is approx 3 years old. It suddenly won't power up. It was plugged in through a power surge preventer but there seems now to be no life at all. The fuse in the plug is fine.

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    If there are no sounds or video at all it seems the power supply is dead. Take the machine in for service at your local Apple Store or AASP. Then when it's repaired connect the machine to  a uninterruptible power supply, you can purchase a good quality one for less than $100 at your local office supply store.

  • I just bought and iMac and have lion installed. I'm trying to use interactive graphs at yahoo finance. Nothing shows on the screen. I assume I have to download something but don't know what or where.

    I just bought and iMac and have lion installed. I'm trying to use interactive graphs at yahoo finance. Nothing shows on the screen. I assume I have to download something but don't know what or where.

    WhyWontThisWork:
    I can definitely how frustrating it must be to not be able to take pictures or even view pictures that have already been taken with your LG Dare.
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    a.) put that memory card in an alternate phone to see if the pictures can be viewed on there
    b.) use a card reader/adapter in a computer to see if the pictures can be viewed on the computer
    c.) take the memory card out of the phone and then try to take a picture?
    What I am trying to determine is which of the 2 is defective (phone or memory card)
    If you are able to view pictures in another phone, or on the computer , then you may have a bad card. If that is the case, you can transfer the pictures to the computer and then format the memory card by
    Note: This procedure will erase all data on the memory card. It is recommended to back up the data.
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    imac display won't power up or stay on when it does

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  • My steam won't launch ever since I updated to Yosemite I don't know what is going on.

    Whenever I try to launch it, it says "Steam quit unexpectedly" I have tried redownloading it 5 times and have every software up to date. I also have tried
    deleting all my steam files and it still doesn't work. Here is a screenshot:
    I also downloaded a program called EtreCheck that checks for issues so here is what it found:
    Problem description:
    My steam won’t launch ever since I updated to Yosemite I don’t know what is going on
    EtreCheck version: 2.0.10 (97)
    Report generated November 2, 2014 at 11:27:34 AM EST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 2:20:3
    Disk Information: ℹ️
      ST9500325ASG disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 498.88 GB (350.08 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Computer, Inc. IR Receiver
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/Splashtop Streamer.app
      [not loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.7) Support
      [not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.7) Support
      /Library/Application Support/Hotspot Shield
      [not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) Support
      /Library/Extensions
      [loaded] com.logmein.hamachi (1.0.0) Support
      /System/Library/Extensions
      [loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
      [loaded] net.telestream.driver.TelestreamAudio (1.1.0 - SDK 10.8) Support
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [failed] com.adobe.AdobeCreativeCloud.plist Support
      [failed] com.adobe.CS5ServiceManager.plist Support
      [running] com.logmein.hamachimb.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [not loaded] com.splashtop.streamer-for-root.plist Support
      [running] com.splashtop.streamer-for-user.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [loaded] com.anchorfree.ajaxserver.plist Support
      [loaded] com.ea.origin.ESHelper.plist Support
      [running] com.logmein.hamachi.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
      [running] com.splashtop.streamer-daemon.plist Support
      [loaded] com.splashtop.streamer-srioframebuffer.plist Support
      [loaded] net.freemacsoft.LiteIcon.LIHelperTool.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [failed] com.akamai.single-user-client.plist Support
      [loaded] com.divx.agent.postinstall.plist Support
      [loaded] com.genieo.completer.download.plist Support
      [loaded] com.genieo.completer.ltvbit.plist Support
      [loaded] com.genieo.completer.update.plist Support
      [failed] com.google.keystone.agent.plist Support
      [invalid?] com.valvesoftware.steamclean.plist Support
      [running] com.w0lf.cDock.plist Support
      [invalid?] net.brockerhoff.QuayMenu.plist Support
    User Login Items: ℹ️
      Steam Application (/Applications/Steam.app)
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Off-Helper UNKNOWN (missing value)
      TotalFinder UNKNOWN (missing value)
      uTorrent Application (/Applications/uTorrent.app)
      Origin Application (/Applications/Origin.app)
      Hotspot Shield UNKNOWN (missing value)
      Genieo UNKNOWN (missing value)
      Genieo UNKNOWN (missing value)
      Genieo UNKNOWN (missing value)
      VMware Fusion Start Menu UNKNOWN (missing value)
      Genieo UNKNOWN (missing value)
      CrossOver CD Helper UNKNOWN (missing value)
      TuneupMyMac UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      Default Browser: Version: 600 - SDK 10.10
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      OVSHelper: Version: 1.1 Support
      DivXBrowserPlugin: Version: 2.2 Support
      QuickTime Plugin: Version: 7.7.3
      OfficeLiveBrowserPlugin: Version: 12.3.4 Support
      Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 67 Check version
    User Internet Plug-ins: ℹ️
      SOEWebInstaller: Version: 1.0 - SDK 10.5 Support
      NPRoblox: Version: 1, 2, 8, 25 - SDK 10.9 Support
    Safari Extensions: ℹ️
      GoPhoto.it
      Omnibar
      iTube Studio
      Searchme
      DivX Plus Web Player HTML5 <video>
      OpenIE
    3rd Party Preference Panes: ℹ️
      Akamai NetSession Preferences  Support
      Flash Player  Support
      Java  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          11% LogMeIn Hamachi Menubar
          0% syslogd
          0% WindowServer
          0% launchd
          0% opendirectoryd
    Top Processes by Memory: ℹ️
      202 MB mds_stores
      189 MB installd
      133 MB com.apple.WebKit.WebContent
      129 MB Finder
      86 MB ocspd
    Virtual Memory Information: ℹ️
      417 MB Free RAM
      2.18 GB Active RAM
      417 MB Inactive RAM
      1.14 GB Wired RAM
      10.58 GB Page-ins
      195 MB Page-outs

    Genieo Uninstall
    Genieo Uninstall (2)      see post by   Linc Davis
    TuneupMyMac UNKNOWN (missing value)
    Also uninstall according to the developer's instructions.
    I also would remove uTorrent. You can get adware/malware and other junk from a Torrent download.

  • I'm trying to connect to my home wifi with my imac gh5. After I enter the password it says connection timeout or password incorrect. I know there's no issue with the connection but I don't know what else to do. Does anyone know how to fix this problem?

    I'm trying to connect to my home wifi with my imac gh5. After I enter the password it says connection timeout or password incorrect. I know there's no issue with the connection but I don't know what else to do. Does anyone know how to fix this problem?

    What is the make & model of your home Wi-Fi router that you are attempting to connect your G5 iMac to? Which exact model of iMac do you have?
    What wireless security type is your router using: WEP, WPA, or WPA2? If you temporarily disable wireless security, can the iMac connect to it now?

  • I've been trying to install Itunes.When I do everything goes right.Except one thing.It says that Apple Mobile Support can't Install cause some privileges. I don't know what to do.I recently bought my Iphone 4s and I can't do nothing without installing it.

    Every time I try to install Itunes to sync my Iphone. A pop up message appears saying that "Apple Mobile Support cant't download ( please check to see if you have enough privileges to run this program) I don't know what to do someone help me !!!!

    Lanakivee
    Try this it worked for me Pat Willener gave it to me off the site :
    I have not read all you wrote, so I may have missed some points. As I understand it, you installed FP 10 on IE7, but it won't play any Flash content?
    Try this
    download the FP uninstaller from http://www.adobe.com/go/tn_14157
    close all browser windows, then run the uninstaller
    download the offline ActivX installer for Internet Explorer from http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
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  • My G RAID thunderbolt drive mounted just fine onto my iMac this morning. And now it will not mount despite my various efforts. I don't know what else to do. Can someone help me with this?

    My G RAID thunderbolt drive mounted just fine onto my iMac this morning. I copied some files from another drive onto the RAID drive, ejected it, and worked on another project for a few hours. When I went to mount the RAID drive again so I could work on the project associated with the drive (I'm a freelance video editor) it would not mount. I've tried everything. It boots up perfectly fine, the drive seems to have no hardware problems. It shows up on Disk Utility and in System Information but is listed as not mounted. I've verified it on Disk Utility and it tells me everything with the drive is fine. I've tried all the various restarting my iMac, ejecting and reconnecting the drive, shutting down the whole system and starting it back up, relaunching Finder, and nothing works. Starting to panic because this is a client's drive, I have no idea what the issue is, it worked perfectly fine only hours ago, nothing happened to it in the meantime, and I fear continuously connecting and ejecting it because I don't know what the state is with the data and if this is only going to further aggravate the problem. I've been up and down Apple and g-raid forums and can't get a straight answer anywhere. I need to know that the data is safe, the drive is undamaged, and how to get it to mount on my iMac. Can anyone out there help me with this??

    welcome to the BT community forum where customers help customers and only BT employees are the forum mods
    in order for the forum members to help please can you post the adsl stats from your router you may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or if HH4/5 then go to troubleshooting then logs and you are looking for 2 line together when hub last connected to internet and they will show your connection speed and noise margin or if netgear enter 192.168.0.1). Then run  btspeedtester  (MAC users may have problems). when first test completes then run diagnostic test and post the results ( do not reset the router).
    Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
    Someone may then be able to offer help/assistance/suggestions to your problem
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • My Iphone4 Home button sometimes work nicely and sometimes it stop working. India Apple care says they cant give me even paid support because i bought phone from Australia. i don't know what to do. i m disappointed with the product and service support

    My Iphone4 Home button sometimes work nicely and sometimes it stop working. India Apple care says they cant give me even paid support because i bought phone from Australia. i don't know what to do. i m disappointed with the product and service support

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    If you want to do a repair on a device you bought in the U.S. and your using it in another country, you must send it back to the U.S. Why? That's where you bought it from.
    AppleCare Protection Plans and AppleCare Limited Warranties are registered to your hardware.
    Your hardware is your iPhone.
    Wherever hardware that was bought then that's the country it was designed to be used in and that's where it was manufactured.
    Apple is very localized - if you call U.S. tech support, you'll speak to somone in your country.
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    In order to do a repair, you need to send it back to the country you got it from.
    And we're all customers like you. We understand that you're upset, but Apple isn't gonna bend the rules to one individual.
    Policy is policy. Get over it.

  • HT1338 I just purchased my macbook pro yesterday and the update combined it downloads but when i restart the computer it says something went wrong and it won't work i don't know where to start to download this update

    I just purchased my macbook pro yesterday and the update combined it downloads but when i restart the computer it says something went wrong and it won't work i don't know where to start to download this update

    Try here:
    http://support.apple.com/kb/DL1524

  • Everytime I start my iMac it opens several windows. I don´t know what to do to prevent this.

    Everytime I start my iMac it opens several windows: Word, Excel, etc. I don´t know how to prevent this. I have to spend several minutes everytime closing 5 or 6 windows. I close everything before I sign out so I don´t know what to do. Please help.

    In addition, OS X Lion includes a function referred to as Resume, where it will automatically re-open any app left running when the machine was shut down or restarted.
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  • My Mac Pro all of a sudden would not turn on. It beebs 3 times, pauses, and then does it again. I don't think I have downloaded anything recently and I don't know what to do!

    My Mac Pro all of a sudden would not turn on. It beebs 3 times, pauses, and then does it again. I don't think I have downloaded anything recently and I don't know what to do!

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    And I will assume that you do not have a Mac Pro, but that you have a portable, a MacBook Pro.

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