Hi - my problem relates to my Canon Pixma MP560 printer. Other solutions found in the community threads have not helped.
Like other community users that have encountered this in the past, all was well until about 3 months ago when I started to get a communication error message intermittently. I managed to resolve this by following the solutions I managed to find in the community posts however, this problem has now started again but worse in that once I have resolved, I print one document and the very next time I try to print, I get the error message and have to remove and reinstall the printer to get it going again - really frustrating. I know the wi-fi works fine as all other devices linked through it work as required. The printer itself is OK because we can print with no problems from a Windows laptop we have. Haven't been able to find any other posts where the problem is similar so hope someone out there can help and if you can, I would really appreciate instuctions to be in simple terms as I am really not technically astute!
I am using OS X v 10.8.3.
Thanks
Me again - now it doesn't work even when I have uninstalled and reinstalled everything - please help!
Similar Messages
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I purchased Photoshop CS5 for my windows vista operating system. I purchased a canon 7 D some yrs ago no problem. I purchased canon 7D mk 11 in December 2014. The supplied software will not work with vista. Photoshop CS5 will not accept canon7D mk11. Can someone please tell me how i process canon 7D mk11 photos ?????. (is it possible to bypass camera raw and open the photo straight into CS5 without using camera raw first. if so how do i do that. if not how do i process pictures).
Thank you.
Brian in the UK.Photoshop by itself cannot process raw image data. That is why the Camera Raw plug-in was developed. You could try the DNG converter and convert your images to the DNG format and then the Camera Raw that you have would be able to open them. I can't recommend Lightroom because you are using Vista, and Lightroom 5 cannot be used with that operating system. It may be time for you to get a new computer and upgrade your software.
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I have a Canon Pixma MP560 that I would like to link up with my I Mac (snow leopard 10.6.8) wirelessly. The printer was owned by another person previously and I do not have the set up CD-ROM. Will this printer be compatible and can I download the required software from the internet?
Thank you.Apple's Knowledge Base for Snow Leopard & Lion Printer solutions and suggestions.
Either call Canon or visit their customer support website. -
Canon pixma mp560 printer/scanner doesn't work wirelessly
I have a canon mp560 printer/scanner. It works fine w/ my mac when I'm plugged in w/ the usb but then goes offline and won't print when I try to go wireless. I've reinstalled the software and everything functions fine, but the printer and scanner will not run wirelessly. I've tried the canon website and have not been able to solve the problem. Does this have something to do w/ bonjour? I'm relatively new to macs. This printer runs wirelesly w/out problem on my pc. Thanks for any help.
Your problem is being caused by sharing this printer via USB. The UFR2 driver for Mac causes problems when being shared, even to other Mac's. Since the MF has an Ethernet port you would be better suited to buying an Ethernet hub and connecting all computers and the printer to this hub.
As for the scanning, I don't believe there is a network scanning application for Mac. AFAIK the MF ScanGear for OS X is for USB only so you would need to have the MF connected to the Mac for scanning - unless it has a Send function which would allow you to send a scan to a shared folder on the Mac. But looking at the spec pages for this model I could not tell if it has this feature. -
My Canon Pixma iP8500 printer has stopped working with Mavericks
Hi, my Canon Pixma iP8500 printer has stopped working in the past few days and I made no alterations that could explain why this might happen. I am using OS X 10.9.5 Mavericks on a Mac Pro desktop computer. I can print a test page when selecting it on my Canon Printer Utility from my desktop so it seems that there is contact between the computer and the printer but it will not print from iPhoto, Preview or Mail. When I select Print from any of these nothing happens and there is nothing on the Print List. I have checked the Printers & Scanners in my System Preferences and my Canon iP8500 is listed and highlighted as Idle Default and Share this printer is ticked. I have tried deleting this printer then adding it but it still will not print. I would appreciate any helpful suggestions bearing in mind that I am fairly elderly and have a limited knowledge of IT and some of the terminology.
Thank you,
Colin.Hi, might try this...
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x+++
1. To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
2. Choose System Preferences from the Apple menu.
3. Choose Print & Fax from the View menu.
4. Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..." As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
http://support.apple.com/kb/ht1341
Reboot. -
having difficulty configuring a canon pixma MP560 printer to my macbook. have used installation disc as supplied by canon however no joy. probably something simple however can anyone help?
Hello and welcome to Apple Discussions.
Are you connecting the printer directly to your Mac via USB cable? If you are, then the MP560 should automatically add to your Printers list inside the System Preferences > Print & Fax application. If this is not occurring, you can open Print & Fax, click the + button to add and select the Default view. The MP560 should been seen in this view. If you don't see it, then there could be a problem with the USB cable you are using to connect the printer to the Mac. If you do see the printer, but when you select it the Print Using menu does not change to Canon MP560 series, then something has gone wrong with the printer driver installation (there is every chance that the drivers included with the printer are not up-to-date and won't work on Snow Leopard). In this case I would suggest you get the latest drivers from the Canon Australia web site.
Anyway, let me know how you go with the above information and reply if needed.
Pahu -
iOS6 and iphoto, iPad, Apple TV sync problem still unresolved. Turning on and off a few times per community advice have not helped. What should I do now? wait for an upgrade fix?
"&" is not the obvious bug/answer. Not sure what went wrong as I cannot select albums and events for sync. Situation is worse for iPad and Apple TV when error 1140 message popped up even before backup get completed.Download and install the iPhoto 9.4.1 update, which was just released today. It may be the answer to your problems:
http://support.apple.com/kb/DL1598
Be sure that neither iTunes nor iPhoto is running when you install the iPhoto 9.4.1 update. After installing the update, then restart iTunes and iPhoto. By default, "All photos" is selected. Change this (it's no longer grayed out) to "Selected albums..." and you should be OK. -
New Canon Pixma MG2220 printer - install problems on Windows XP
I bought a new Pixma MG2220 printer and received it 2 days ago. I followed the instructions and installed it from the provided CD on my 10 year old Compaq S4020WM desktop computer upgraded with 1GB RAM and 1TB hard drive running Windows XP SP3.
The CD installation took a very long time to complete (maybe an hour or so) and things did not work right. In particular the My Image Garden software was very slow and sluggish to respond. So I downloaded and installed the latest drivers and software from the Canon website on top of the existing installation, which did not help. The My Image Garden software began crashing completely with an error message about a bad .dll file. After talking to Canon tech support on the telephone, the support tech admitted that this software CD was probably not compatible with my old XP computer. The My Image Garden software uses like 500MB RAM which is too much resources for my machine. So the rep had me uninstall My Image Garden.
At that point I decided to uninstall everything and start over from scratch because something was obviously not right. For example, the Canon MP drivers were using 755 MB RAM, which seemed much too large. Obviously things had not installed properly from the setup CD, in general. The date on the setup CD was 2011, so apparently it was 2 years old, and long out of date!?
So I uninstalled everything except the Canon registration and onscreen user manual. I also kept Windows Adobe RGB 1998 because I didn't see any way to uninstall it. I also uninstalled .NET 4 which the setup CD had said was necessary, as well as Microsoft XPS EP which My Image Garden had also told me was needed. Then I cleaned up my computer as well as possible with help of Revouninstaller and Ccleaner, which was necessary because things were very messy with many uninstalled remnants and incorrect registry entries. I feel lucky to have survived those tasks without having to reinstall my op system. It wasn't easy.
Then I installed the following 2 modules (only) downloaded from the Canon website:
MG2200 series MP Drivers Ver. 1.01 (Windows 8/8... 01/31/13 14.07 MB
File Name: mp68-win-mg2200-1_01-ejs.exe
This file is a driver for Canon IJ multifunction printers. You can install the following items of the software: MP Drivers: The driver for Canon IJ multifunction printer. IJ Scan Utility: The software that allows you to easily scan photos, documents, etc.
*My Printer Ver. 3.1.0 (Windows 8/8 x64/7/7 x64/... 01/07/13 5.12 MB
File Name: mypr-win-3_1_0-ea11_2.exe
This file allows you to easily change the settings such as the paper source settings and provides you with information on how to solve problems such as ink smudging.
I believe that's everything required to access all of the print, copy, and scan operations of this MG2220 printer. Based on my current understanding, I would classify everything else as optional. I use free Irfanview for editing and manipulation of images, which seems a satisfactory substitute for the other software.
I did not reinstall .NET 4 or Microsoft XPS EP, because apparently they're only required if you install the My Image Garden and/or Quick Menu modules. I also did not reinstall the Easy-WebPrint EX module which apparently only applies to printing with the Internet Explorer browser, while I primarily use Firefox, Chrome, or Opera browsers. And of course I did not reinstall My Image Garden nor the Quick Menu, which were so problematical originally.
On the bright side, the Canon MP drivers appeared to install correctly this time, using only 35 MB RAM (vs 755 MB previously). Also the Canon IJ Scan utility was reinstalled automatically as a part of that driver installation process. Those items have their own shortcuts. I found it useful to make one additional shortcut via Start > Settings > Printers and Faxes > "Canon MG2220 series printer", to allow easy access to all of the internal printer settings and variables. Like I said, I believe this is all that's required, in addition to some image manipulation software such as Irfanview. I deal mostly with documents and never print photos nor use cameras. Those who have large photo collections and/or cameras may need something like My Image Garden or Easy-PhotoPrint EX.
I previously used Lexmark printers for the prior 10+ years, where everything is controlled by software from the computer. I never had to use the buttons on the printer. That's obviously different with this Canon printer, which will take some getting used to.
I'm disappointed that there's apparently no way to enlarge or reduce the % copy size with this model. Is there? I also don't find any setting for lighter/darker when making copies. Is there? There are apparently no other enhancements or filters available when copying. Are there? Similarly, scanning seems remarkably unversatile with this model and I can't find any way to set a scan for ligher/darker or apply various enhancements/filters. Are there?
The printing seems OK, but I must still decide whether the very limited copy and scan options will be sufficient to my needs. I'm not sure yet. I might take it back for a refund and get something better, if I knew what was better. That's another research project. Suggestions?
Thanks for any feedback.Thanks for your info but the MG5420 is more than twice the cost at my local Walmart and Staples stores.
I thought I was being smart to buy the MG2220 as a later model(?), but it looks like the prior model MG2120 has more copier and scanner features according to the online specs at the Canon website (see copies below).
For example the MG2120 allows 25%-400% reduction/enlargement when copying, while the MG2220 does not. Can you verify this?
Also does the MG2120 allow for setting copying to lighter/darker? (I don't understand that complicated technical lingo in the specs.)
Thanks.
Pixma MG2120
Copier
Copy Speed (up to) FCOT(Color) Approx. 30 seconds8
Reduction / Enlargement 25% - 400%
Copy Features 4-in-1 / 2-in-1, Auto Exposure/Intensity Copy, Face Brightener/Fading Correction, Fit-to-Page, Gutter Shadow Correction Copy, Image Repeat, Intensity, Multiple Copy: 1-9, 20 Pages, Photo Reprint, Preset Copy Ratios, Zoom
Scanner
Scanner Type Flatbed
Scanning Element Contact Image Sensor (CIS)
Max. Resolutions Optical:1200 x 2400 dpi
Interpolated:19,200 x 19,200 dpi
Scanner Features Auto Document Fix, Auto Scan Mode5, Gutter Shadow Correction, Push Scan
Color Depth 48-bit internal/24-bit external
Max. Document Size 8.5" x 11.7"
Pixma MG2220
Copier
Copy Speed (up to) FCOT(Color) Approx. 30 seconds3
Copy Features Borderless Copy, Fit-to-Page, Multiple Copy: 1-9, 20 Pages
Scanner
Scanner Type Flatbed
Scanning Element Contact Image Sensor (CIS)
Max. Resolutions Optical:1200 x 2400 dpi
Interpolated:19,200 x 19,200 dpi
Scanner Features Auto Scan Mode, Push Scan
Color Depth 48-bit internal/24-bit external
Max. Document Size 8.5" x 11.7" -
Hi
I have a problem with color prints from photoshop elements 12. The pictures are too light and with strange colors. I have a Canon pixma mg615I0 printer and use mac os X yosemite. The pictures are taken with a coanon eos 550d in the color space sRGB. I have followed adobes recommendations and have tried both letting the printer respektive photoshop manage the colors. But nothing works. I see that there are different opinions about which is best to do so I tried both. I have the latest printer driver installed. Can anyone help me with this?Do the following:
Print a test page from the printer. Perhaps the print head needs cleaning via its maintenance facility.
Let the printer manage colors, not PSE
Calibrate the monitor -
Problem with my Canon PIXMA iP6600D printer
My Canon PIXMA iP6600D printer suddenly will not print black ink. At the time I thought it was just out of ink (that cartridge was low and I knew I needed a replacement) but I have since replaced it and the printer will not print the black (other colors appear just fine). I have cleaned the nozzle head at least a dozen times and deep-cleaned it at least 4, and it will still not print black (and this is with a new cartridge). I have tried to print the auto head align but I get this message after it tries to do it:
" Auto Head Align has failed. Press OK and repeat operation. (see manual)"
And I have looked in the manual but there's no information on this. The manual's advice (if there are 'white lines' or whatnot in whatever is being printed, which I figure is the closest to my problem) is to wait 24hrs and try cleaning the nozzle again.
I've scanned in the nozzle check print out I get and it looks like this: http://s3.photobucket.com/albums/y54/horrormoviebufy/?action=view¤t=Messedupheadalign.jpg
Can anyone help or suggest anything I haven't tried yet? Worst comes to worst, is this something I can bring in to Best Buy to have checked out and/or fixed? D: I'm at the end of my tether here frustrated to tears.made the change, but doesn't fix my issue of not being able to re-add the printer... will play around with the printer to make sure it's on and actively connected, but at this point, that fix does nothing for me... thanks though... I'm sure it fixed the printing problem I was having before I removed the printer...
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Upgrade to Yosemite 10.10.1 caused my Canon Pixma ip8500 printer to stop working. Canon no longer supporting this printer. Any solutions?
Hi
try this
resolve my printer problem.
with Yosemite, Apple have upgraded CUPS to 2.0, and CUPS work different. So you need to change one think in configuration.
open terminal, and write the following commands:
sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf'
you asked for the password for superuser
sudo launchctl stop org.cups.cupsd
after this check in print queue if the printer is ready and not in pause mode.
The printer now should work, if the printer only print in B&W you need to change the configuration in CUPS web interface.
try http://localhost:631/ ; if you receive a error telling the web interface is disabled, type in terminal services the following
cupsctl WebInterface=yes
after this try again http://localhost:631/
after this choose in the web page "Adding Printers and Classes", bellow the CUPS for Administrators title.
in the new page, choose manage printers; after this choose your printer.
in the page of printer choose from the second combobox the option "set default options";
in the option page, change the color mode from monochrome to color, and save hitting the button "set default option", you be asked for a user and password with admin privileges.
After this your print is ok. -
Can't add Canon Pixma MX310 printer with OS X 10.10.2 Yosemite
I just got a new laptop that is running OS X Yosemite. I have my Canon Pixma MX310 printer plugged in via USB but I can't add it. When I go to the Add screen in preferences, in the default window, Canon MX310 series comes up. When I select it, I have to "Choose a Driver" in order for the add button to not be greyed out. Auto select is greyed out so I can only choose Select software which doesn't have anything for Canon or Other which is to select a downloaded driver. Problem is, when I go to the Canon website to download the driver it says "There is no driver for the OS Version you selected. The driver may be included in your OS or you may not need a driver." Any ideas?
There is no driver for the OS Version you selected. The driver may be included in your OS or you may not need a driver." Any ideas?
http://support.apple.com/kb/HT3669 Printer and scanner software available for download
http://support.apple.com/kb/PH18614 OS X Yosemite: Reset the printing system
What to do when you can't print
None of the above works, contact Canon Support. -
I have a Canon Pixma i4700 printer and since buying my iMac I'm finding it difficult to print photographs without a severe warm (red) tone.
What am I doing wrong?I can't give you detailed instructions, but there should be a way to print a built-in test page. If the color is off on that, the printer has an internal problem such as a clogged head.
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Canon pixma mx850 printer not reading my computer - will not print
canon pixma mx850 printer not reading my computer - will not print
I unplugged the cord that went from the printer to the computer to another canon printer to see if I could remediate a problem with a wireless printer.
When I plugged the computer cord back into the usual computer, the printer is no longer talking to the computer even though I have gone in and changed back the settings, and it has been the default printer - that was not changed.
I've tried all the trouble-shooting suggestions to no avail.Hi scheideckerj,
Reinstalling the latest drivers for the printer from the Canon USA website may resolve the issue you are experiencing. Please click here to go to the Drivers and Software page for the PIXMA MX850. Once on the download page, please do the following:
1. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.
2. Next, please click on the red arrow next to the "DRIVERS" section and click on the MP DRIVERS file. When you do, a red DOWNLOAD button will appear. Please click on the checkbox below the DOWNLOAD button, then click the red DOWNLOAD button to begin the download. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.
Once the file is downloaded, please double-click on it to reinstall the printer drivers on your computer.
Hope this helps!
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
Canon Pixma MP970 Printer - Need Help Installing on 10.9.3!
I have a Canon Pixma MP970 printer that I cannot get to work on my MacBook Pro running OS 10.9.3! I had no issue running it on the initial release of OS 10.9, but now it is making me pull my hair out!
I recently wiped my ssd and reinstalled OS X from the recovery partition and this is when I began encountering the issue. I went to the Canon website and there are no drivers provided because it says they are already contained in OS 10.9 (and the Canon website already detects my OS). I have plugged the printer into my MacBook Pro using a USB cable and running software update (to make sure any drivers are downloaded) and there is no download. I have tried entering the printer IP address manually and still nothing.
I am out of options unless a kind soul on these forums can light the path for me. Is it possible this printer is no longer supported after an incremental OS update?
Printer: Canon Pixma MP970
Connection: Home network, wired LAN to router (printer itself already configured for network, and was working before ssd wipe)1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/d;/(etc|Preferences)\//s/^\.\/[^/]+//p;' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.[bw]/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / /{$0="'"${p[28]}"'"};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'Beac|caug|dead[^bl]|FAIL|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,[lps]*.conf,pam.d,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}* .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D23 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with "Model Identifier." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
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