Hi, My sons i-pod touch has a picture of the i tunes logo with the USB port pointing to it. I have tried to update the itunes but to no avail.
My sons i-pod touch has comeoup with thelogo of i tunes wit the usb cable pointing to it. it will not respnd at all. any ideas?
There is no such thing as "APPLESTORE" mode.
What you need to do is connect the iPod to the computer and restore via iTunes. If iTunes does not see the iPod try the following:
- Place the iPod in recovery mode. For how see:
iPhone and iPod touch: Unable to update or restore
- Place in DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Similar Messages
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My ipod touch has lost touch with my itunes account. I appear to have lost all my audiobooks from itunes and a nook I downloaded from audible.com last week is on my itunes but I cannot syn it to my ipod. I have tried uninstalling and reinstalling itunes but this did not work and I now have a different screen with itunes which I am not familiar with. I need my ipod for audiobooks and podcasts because I have a visual impairment.
iTunes 11 does some thinks differently. See:
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
or
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
Also
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar -
I have tried to update the software on my ipad 2, 16GB, through itunes, but the update has not been completed and has frozen, what should I do?
Hey there alaili55,
Welcome to Apple Support Communities.
It sounds like you ran into an issue updating your iPad 2 with iTunes on your computer. Take a look at the article linked below and try the troubleshooting tips that it provides, which will resolve most issues updating iOS devices.
Resolve iOS update and restore errors in iTunes - Apple Support
Cheers,
-Jason -
I have two iPads one has iOS 7.0.4 the other has 5.1.1 have tried to update the 5.1.1 but keep getting message no update available
The first generation iPad can not be upgraded beyond 5.1.1
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I have tried to update the operating system on my ipad several times without success. Each time it reaches 353.2mb of 353.3mb and starts to process the file. Nothing happens and then I get a message saying the network connection has timed out. The network is still connected.
Have you tried temporarily turning off your firewall and antivirus software whilst the download is happening ? A number of people on here have had success downloading it after doing so.
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Recently I erased an iPhone 3 so that it could be passed on and used by someone else, using the erase all content and settings feature. This has killed my iPhone and it is now stuck on the Apple logo. I have tried a restore in iTunes but recovery fails. This is not a jailbroken iPhone. Anyone have any suggestions on how to proceed?
If you haven't already tried, see if you can force it into recovery mode to restore it:
http://support.apple.com/kb/ht1808. If that doesn't work, the last thing you can try is to put it in DFU mode to restore it: https://discussions.apple.com/thread/2648467?threadID=2648467&tstart=0. -
I have a ipad2, ipad3, and iPod touch that had location service working and now none of them can use location service. I have tried so many recommended tweaks but none have helped. So frustrating! Can anyone help ? Wifi only devices
Sounds like it's hardware issue. The iPhone warranty is based in the original country of purchase. Since it was bought in Korea you will need to ship the phone to someone you know in Korea to be taken in and then they will have to ship it back to you. The cost of shipping will be at your expense.
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My iPod touch was stolen.. and recovered.. but the kid that stole it cleared my iPod and "made it his own".. it has a password that makes me unable to use it. (He won't give up the password). I have tried to do the restore thru iTunes but the "note" from iTunes says it is unable to restore without the current password.. is there anyway around this... HELP !
You'll need to connect it to the iTunes library you normally sync it with and restore it. If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock -
Hi, i have tried to update itunes in the normal way as when i opened it, it said that there was an update available. However it would not let me saying that the was a mobile device error. I have unistalled and reinsatlled it and I am still getting the same error. Does anyone know how I can fix this?
You need to do as provided. If no change after restoring as a new iPhone or not from the backup, the iPhone has a hardware problem.
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everytime i try to update the itunes it says it has an invalid signature, without the update i cant put music on my ipod, please help
A few things to try.
Download iTues from here http://www.apple.com/itunes/download/
and save it on your PC, it's generally best to do this if you are having problems.
Try using a different browser for the download.
If you are using a wifi connection, try a wired connection if you can.
This problem has been associated with router problems also accessing the internet via a wireless dongle.
Try restarting your router.
But in the end if none of this helps the simplest thing is to get a friend to download iTunes for you and put it on a memory stick. Preferable checking that it works first. -
None of the apps on my 5th Generation iPod touch will open. I have restored it but it still does the same thing. What should I do next?
Try restoring to factory settings (not from backup) and redownloading your content.
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I updated I tunes today , now I am unable to open my I Pod I Touch, the screen shows the I Tunes logo with a USB cord and arrow pointing back up to the icon, can't access my Home page
The screen indicates that your device is in recovery mode. It has to be restored by connecting it to a computer with itunes. Restore to factory settings.
This happens sometimes. Hopefully you have a backup.
HTH -
HT203128 my iphone 5 has frozen i have done several update and restore but all has failed
my iphone 5 frozen showing only the apple logo I have tried several updates and restore but has made no difference can anyone help
Use recovery mode, as explained in this article:
iPhone and iPod touch: Unable to restore -
My I pod touch has the logo and busy sign and is frozen please help
My I pod touch has the logo and busy sign and is frozen please help
Cheers AllanTry:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My i pod touch has frozen and wont turn on or charge
my i pod touch has frozen and wont turn on. how do i get it re-started? i have tried pressing both home button & sleep button at the same time but this does not work.
Try here. iPhone and iPod touch: Frozen and unresponsive
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My iPod touch has 2 Notes account: 'Gmail' and 'From my Mac'.
Now I know where my 'Gmail' notes are synced on my mac but I've no idea where my 'From My Mac' notes are synced on my mac.
Mine is a Mac Book Air using Mac OS X Lion 10.7.5.
Any ideas?Go step by step and check.
1. Start up in Safe Mode.
http://support.apple.com/kb/PH11212
2. Backup your computer.
3. Empty Trash.
http://support.apple.com/kb/PH13806
4. Re-index Macintosh HD.
This will take a while. Wait until it is finished.
System Preferences > Spotlight > Privacy
http://support.apple.com/kb/ht2409
5.Try OmniDiskSweeper. This will show the storage size details of the items.
https://www.omnigroup.com/more
Select Macintosh HD and click “Sweep Selected Drive” at the bottom.
Be careful. Delete only the files that can be safely deleted. If you are not sure about any file, don’t touch it.
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