Hi My trackpad and cursor are behaving eratically. Does anyone know a cure for this or why the problem is occurring
Hi
My cursor is behaving eratically and moving around the screen without me touching the trackpad? Does anyone know a solution to this please?
It is so annoying. It is ok at the moment so it happens now and again. The Macbook is totally unusable when it happens.
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Just updated to os x 10.9.2 on 3/5/2014 and i cannot send mail does anyone know how to fix this
i just updated to osx 10.9.2 on 3/5/2014 and i cannot send mail
does anyone know how to fix this (the smpt shows as off line - the certificate shows as none)i figured out a solution if anyone is having the same problem
go to preferences in mail
pick the mail account that is not sending
if your outgoing mail server states it offline as mine did
click the dropdown and than click edit smtp
a window will come up that says account information and advanced
click advanced
renter your password and ok
restart your computer - when it restarts it will send emails -
Barcode shows a bunch of squares when barcode is made on AI CS11. Does anyone know a fix for this? We have CS2 running on another PC and we don't get this problem.
Background:
Using FrameMaker 7.1 to create a PDF file where a CS11 barcode file is embedded. PDF generates fine but we get a bunch of squares when we copy and paste the barcode data into Notepad.
We have CS 2 running on another PC and we don't get this problem. Do I need to install a plugin (if any) for CS11 to get this to work?
Thanks!Thanks for your feedback. I was not able to mention earlier that in my line of work, we use Notepad to check if the barcode text is written correctly or if the corresponding text can be found if searched in the PDF... We use FREE3OF9.TTF font when entering text values for the barcode (usually in document/part number format exclusive for our company's use) in AI CS11. After saving the AI file, we attach it in a document using FrameMaker 7.1, then a PDF file is created. The output PDF will be a certification sheet for our products. They (our clients) should be able to scan the document/part number out of the barcode. I'm sorry, I could not divulge any other information so I am not sure if this clears out the issue. It used to work before but I had to get my PC formatted and since then I have been encountering this problem. I am trying to figure out if we missed to install a component or something got messed up after re-installing Adobe Illustrator CS11.
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I cannot access my Hotmail account with Safari on my MacBookAir but I can access it on my Mac/Safari and also from my PCs. Has anyone experienced the same? Does anyone know a fix for this?
To find out if it's system wide or user specific, try this...
Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.
Does it work in the new account? -
I have a late 2011 Macbook and whenever I open any application it opens only the top menu bar and no viewer windows.I always have to click cmd n to open new windows and it is quite annoying.Does anyone know how to fix this issue? Thx
You may have more of a chance getting a quicker answer here:
https://discussions.apple.com/community/windows_software/windows_compatibility -
My wishlist is not working in the app store on my ipad it is woking fine in itunes store so i can add films and music but the icon "add to wish list" is not available on the app store so does anyone know how to fix this
The wish list only works on apps you have to pay for. To get it tap the icon of the app you want to save. After it opens at the upper right corner is a box with a arrow. Tap that then tap add to wish list list in the box that opens.
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In Word I get the spinning pinwheel when I try to copy and paste. I can switch to other programs just fine but I can't perform the copy and paste and I need to perform a hard reboot to close Word. Does anyone know how to fix this?
Hi Ibo,
This is what just worked for me:
In Finder, I've dragged all Pages files from the iCloud Drive to the Documents folder on my iMac. (Finder asks your confirmation to remove the files from iCloud; confirm that)
Once they were on my local hard drive, the files could be opened again.
It looks to me as if something has changed in iCloud quite recently, leading to this mess. Not the first time, I've had this before. Now it's back. Sigh. And, as you wrote, it renders iCloud fairly useless. Back to Dropbox I suppose. -
All the sudden, as i've read many other's have experienced, I can no longer connect to wifi in my own house with my iphone4s. Nothing goes to the cloud. No matter what I've tried to fix it, nothing. Any idea when Apple is going to get their act together and get another update to fix the last update???? Anyone have any luck fixing this - it's not a wifi problem. It's an Apple issue, it was introduced to the device on their last update - what in the world are we supposed to do to fix it?
I've been on the new IOS since it was released, and have no problems with wifi.
To double check your trouble shooting look at the links
troubleshooting wifi http://support.apple.com/kb/TS1398
reset network connection http://www.apple.com/support/iphone/assistant/wifi/#section_5
wifi greyed out http://support.apple.com/kb/TS1559 -
My iphone 4s screen is non stop flickering and is very messed up does anyone know how to fix this?
my iphone has recently started flickering really bad non stop and it will sometimes change colors and then sometimes lock on its own. I didnt drop it in water or anything, i cant use apps or text or really do anything at all. Ive tried rebooting it several times, ive tried turning off the auto brightness, nothing seems to help does anyone have any suggestions?
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
Hi, my toddler pressed some keys on my keyboard and now some of my symbol keys such as comma, hyphen etc do not work. Others such as . and ? Are fine. Does anyone know how to fix? Thanks
You may have this sorted out by now - but if not try resetting your Language to English. I had the issue and found the emoji keyboard was set to spanish.
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Hey when ever i download and install Itunes then i open it says error finding folder please re download and I tried a tons of times and it didnt work. Does anyone know how to fix this?
Hi Beege140,
I have an article for you that will help you address this launch issue with iTunes:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
I have a disability and my hand is shaky does anyone know of software for a mouse that is good for people with hand tremors?
You might try contacting the local school district's special needs people - this is something they will be familiar with. Also if you have a local cerebral palsy organization they might be able to point you in the right direction. Assistive software and devices do exist but I am too far out of that loop these days to give any specific help.
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I upgraded to ITunes 11 and now it no longer finds the track names in the Gracenote database? Does anyone know how to fix this?
Was the iPod setup via iTunes on this computer?
Setup via wifi?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
Do the songs play in iTunes?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method -
I just got my new iPhone4 set up today and it has pulled in every email that is in my desk top as being unread. Yet I have read all the emails. Still the iPhone thinks they are unread. Does anyone know how I can delete all of these emails at one time from the phone?
I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.
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Friend Recommendations: we’re having trouble communicating with the game center server and are unable to turn on friend recommendations on our iPad. Does anyone know how to fix this?
we also get this error message when we try to connect the iPad to Facebook from the Candy Crush Saga game..... Failed: Sorry, you don’t have access to the Kingdom, right now. Please try connecting again later. anyone know how to fix this?Welcome to AD!
I have a regular post for the top 3 or 4 fixes for that 9808 error. Obviously you are going to skip #1, since you've already tried it. Let me know how you get on with the next 2.
The top 3 fixes to itunes error 9808 seem to be
1) Go to Start > Control Panel > Internet Options > Advanced, make sure that SSL 3.0 is checked and TLS 1.0 is checked. Also under Security make sure that the “Check for server certificate revocation (requires restart)” is unchecked. Then click ok and fire up iTunes.
2) The culprit was Norton. The users are set up as Admin and Standard. I have Parental Controls turned on in both Vista as well as Norton. Admin users had no problems connecting to iTunes. Standard users would get the error. I had to go to Norton’s Personal Firewall and add the program “iTunes Helper.exe” and set the option to “Allowed” (”iTunes.exe should already be in the Allowed category.) in order for the standard users to be able to connect.
3) close iTunes if you have it open right now. Then go to C:/Documents and Settings/username/Local Settings/Application Data/Apple Computer/iTunes. Delete or cut the preferences.xml file which contains your iTunes preferences. Then go to C:/Documents and Settings/username/Application Data/Apple Computer/iTunes and delete or move the preferences.xml file. For Mac users, there is only one file you must delete or move a to a new location and is located at User > Library > Preferences > com.apple.itunes.plist. Restart iTunes and it will recreate those two (or one) files with the default settings. Feel free to set your preferences back to what they were and then connect to the iTunes store and enjoy!
And #4, see if you can get into the iTS from a different windows admin account on the same PC.
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