Hi, my wi fi is greyed out and i cannot activate this-its an iphone 4 s-would appreciate any advice
Hi there, i am having difficulty connecting my iphone 4s to my home broadband, the wifi tab under settings is greyed out-please help!
Hi johno71,
I'm sorry to hear you are having issues with your Wi-Fi.
The article below will provide some troubleshooting steps for this issue:
The article has more details and screenshots, but I've quoted highlights below for you:
iOS: Wi-Fi settings grayed out or dim
Symptoms
In rare instances, the setting to turn on Wi-Fi on your iPhone, iPad, or iPod touch may appear "grayed out" or dim. If this occurs, you will not be able to turn Wi-Fi on.
Resolution
Follow these steps to resolve the issue:
Verify that airplane mode is off by tapping Settings > Airplane Mode.
Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings
Ensure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
If your issue is still unresolved, perform a software restore in iTunes.
Additional Information
If you are still unable to turn Wi-Fi on, please contact Apple for support and service options.
I hope this information helps ....
Have a great day!
- Judy
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