Hi my wife downloaded a movie from the apple store and now her ipad is black !!
Hi anybody have this happen before ? what can i do to fix it
Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray BEFORE doing the reset.
Similar Messages
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I rented a movie from the iTunes Store and the download failed. I can't restart the download without error or rent other movies? Anyone have this problem and found a solution?
1. Sign out of your Apple ID
2. Reboot iPad
3. Sign back in to Apple ID -
I downloaded a movie on my apple tv and now when I try to watch it tells me there is an error and to try later. I have tried several times over the last 5 days and nothing changes. Any help please?
What is your current connection via speedtest.net
Make sure DNS is set to auto (settings - general - network)
If on wifi try ethernet -
I rented a movie from the Itunes store and started watching it, but my computer jammed part way through, and now i can't find the movie to continue playing it, where can i find it?
Hi brett242424,
Welcome to the Support Communities!
The movie would be in your iTunes library, in the Movies application. However, if the rental period has expired, you may need to contact the iTunes Store Support about your situation:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy -
hello i just came back from the apple store and they had to restore my phone and i just downloaded all my apps and music back but my photos that are on icloud i only got 80 out of 768 back. what do i do to get all of them back?
If you tried to restore to your iCloud backup and your photos didn't fully restore, first go to Settings>iCloud>Storage & Backup and make sure it isn't still in the process of restoring.
If the restore is complete and all your photos weren't restored, all you can do is try restoring the backup again. You might try the solution posted by ezjules in this discussion: https://discussions.apple.com/message/19518589#19518589. This involves opening the photos app after the phone restarts and you provide the passwords for your Apple IDs, then leaving it open for the remainder of the restore process. -
My daughter has downloaded free games from the App Store and I have been charged in excess of £200 and I don't know why has anyone had the same issue and if so how did you get your money back
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
To help avoid future transgressions set the Restrictions for In-App Purchases...
Settings > General > Restrictions
Understanding Restrictions > http://support.apple.com/kb/HT4213 -
Has anybody downloaded logic pro from the app store and how did it work thanks
has anybody downloaded logic pro from the app store and how did it work?
thanksI've recently upgraded my stuff with a Mac Mini Server and downloaded Logic from the app store with absolutely no problems at all. I'm on 10.7.3 with an i7 processor and 4Gb memory (yeah, may as well put another 4 in as well, I know).
Logic 9.1.6 is running very smoothly for me, but I think I'll go to 9.1.7 because there is a malfunction with time stretching regions in the Arrange window that the update's meant to fix.
A lot of your experience with downloading the additional content, apart from Logic itself, will depend on the speed of your internet connection, but the software handling of that aspect seems quite good - best to just load one lot of stuff at a time and see how it works out. -
Has anybody downloaded logic pro from the app store and how did it work
has anybody downloaded logic pro from the app store and how did it work?
ThanksHi ...
Best way to get feedback form Logic Pro users is to post your question in that forum here. -
I'm trying to download an app from the App Store and I get a message the my Apple ID can't be used in iTunes and to try another. Never happened before. Any ideas?
Someone else said Apple's servers are having problems tonight. Just try again later.
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I was downloading a app from the app store and it downloaded about 85% then gave an error message download failed but when I reopen the app store to the purchases the resume button show but when i click it the same error comes up failed to download
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
I have an Iphone 5 and used to download applications from the Apple store but now i couldn't download any thing although it seems that it trying to download and gives " waiting Icon " and nothing happened although there is about 9.4 Gb available space
check the attached pics the waiting icon and it stands for long time without downloading any bit
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Hi, I am new to iPhone and downloaded a app from the app store and had my iPhone connected to my computer but I just cant find the app on my phone I'v checked on the desktop and the app store but it is nowhere...can somebody point me in the right direction plzzzzz
If your iPhone is not recognized by iTunes when connected - not available under Devices in the iTunes source list, check this link.
http://support.apple.com/kb/TS1538?viewlocale=en_US&locale=en_US
For voice memos, I have include voice memos when syncing selected under the Music tab for my iPhone sync preferences with iTunes which transfers voice memos from my iPhone to my iTunes library when syncing. -
I tried to download a program from the apple store after I have enter the password I have received a message (your apple ID have been disabled)
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
My iPad won't download video rentals from the apple store
I've tried to download two films from the apple store on a rental basis on my new iPad mini. When I try to download it just says there is an error and it can't be downloaded at this time and to tap to retry, when you retry the same thing happens. I did get it to download once but then it just got stuck at processing. Can anybody help as I can't remove them from my queue either.
http://support.apple.com/kb/HT1311
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Today I tried downloading an app from the App Store and after entering my Apple ID it says this Apple ID Connor be used In The iTunes Store please use another Apple ID. Weird since I am in the App Store sombody help
I have the same issue. I try to download an app from the App store on my iPhone 5, and just says that I can not use that user ID to purchase from iTunes. I saw a couple of threads that this might be an apple issue? Not sure though.
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