Hi need some help just purchased secound hand mac book pro, cant instal Mountain lion, can you help? Cheers
Hi I need some help, I have purchased a secound hand MacBook Pro and cant install mountain lion, I have set up user name and password Ok, any sujestions cheers?
Make sure it meets the requirements for Mountain Lion: http://support.apple.com/kb/HT5444
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Welcome to Apple Support Communities
You already have got OS X Mavericks installed (the Keynote, Pages and Numbers versions available in the Mac App Store are only compatible with OS X Mavericks).
You have got a Late 2013 MacBook Pro, which uses a special OS X Mavericks version that is not available in the Mac App Store. This is the reason why the Mac App Store is not compatible with OS X Mavericks even if you are using it. This will be fixed in OS X 10.9.1, when your Mac uses the same Mavericks version as all other Macs.
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I linked to it above, but here is another link.
http://support.apple.com/en-us/HT201262 -
lost ratings from itunes libarary following transfer to new mac book pro
[user]/Music/iTunes
You'll find the library files there.
iTunes Library Extras.itdb
iTunes Library Genius.itdb
iTunes Library.itl
iTunes Music Library.xml
THOSE files contain your Library information, and the need to be moved to the same folder on the new Mac. -
I need to install to the other mac device
please help.If your friend has Mt Lion show up in his purchases area of the Mac App Store then at some point he bought Mt Lion.
You did not buy Mt Lion from the Mac App Store because it came with the system pre-installed. So it will not show in your purchases area.
No you do not have to buy it again if you want to reinstall it. You use the Recovery system to do that and it can be done over and over again at no charge to you.
You can use either the built in Recovery HD partition that is on the internal hard drive of your Mac or the Online Internet Recovery system that boots the computer from over the internet from the Apple servers.
M Wittawas wrote:
but my friend he just set Apple account on his mac and he get OSX Mountain Lion on his account
and can install other device also.
This mean when i want to download to install my mac pro again i must pay for new one ? -
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Open the Mac App Store on the other Mac and in the Quick Links sign into your account. See if the Mountain Lion purchase is among hidden apps in the iCloud area of your account info.
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