Hi, On opening organiser on Elements 12, I get " Online services could not be initialized. Please reinstall. Press ok to continue without online services" And I can't open Editor
'Hi, On opening organiser on Elements 12, I get " Online services could not be initialized. Please reinstall. Press ok to continue without online services" And I can't open Editor. Where do I go to to reinstall and how??
Message was edited by: Taylor Cosson
What computer operating system are you using? If Windows go to:
C:\Users\99jon\AppData\Roaming\Adobe\Online Services
Inside the Online Services folder delete the Photoshop Elements 12.0.0 folder.
Re-launch Organizer and OLS should get recreated.
N.B substitute your user name for 99jon. If you can’t find AppData you may first need to enable the showing of hidden system files.
Follow these steps to display hidden files and folders.
Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
Click the View tab.
Under Advanced settings, click Show hidden files and folders, and then click OK.
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