Hi . please help me to back my security question i have in my account 25$ i dont know if my account are acctive or unacctive please help me
hi . please help me to back my security question i have in my account 25$ i dont know if my account are acctive or unacctive please help me i dont know what i do
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312
Similar Messages
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Please help me to rest the security question i have forget them please i hope you help me right way
please help me to rest the security question i have forget them please i hope you help me right way
Call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
i want to change my security questions.but the security questions reset is on an other email e dont know the email... how can i put a other email so i can reset it? and i got money on it
If you don't have access to your rescue email account (you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
HT5787 can you help me with change the security question
can you help me with change the security question
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
I created my itunes account YEARS ago!! And I can't remember the answers to my security questions? Because I cannot remember the answers I cannot make purchases in the app store. Please help me create new security questions. Please help me.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps you get the questions reset :https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing the number for Apple in your country and ask to talk to the Account Security Team : http://support.apple.com/kb/HE57 -
I have forgoten the security questions,i have tryed ewerithing to reset all of the instructions i have recived from the apple support team. I still can not reset the questions. Can some body please help me to reset them. Thank you and best regards
Since this is a user-to-user support forum, there isn't much we can do other than refer you to the following instructions and as noted in the instructions, then to Apple Support if you can't reset as shown in the instructions: If you forgot the answers to your Apple ID security questions
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Support ,
This is Thamer mohammad
,I can't remember my security question answers , so Please help me to Create new Security Question for my Account .
Best wishesThese boards aren't Apple Support; nobody here can reset the questions. Click here, phone Apple, and ask for the Account Security team, or fill out and submit this form.
(90021) -
Please please help me I forgot my security questions and I don't think I have a rescue email what should I do . Please help
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90015) -
Dear Apple Support , I can't remember my security question answers , so Please help me to Create new Security Question for my Account . Best wishes
<Email Edited by Host>Welcome to the user to User Technical Support Forum provided by Apple.
Please do not post personal information on a Public Forum.
I have requested the Hosts remove it for you
For your issue...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers. -
Dear Apple Support ,
This is amany alnajjar ,I can't remember my security question answers , so Please help me to Create new Security Question for my Account .The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
Dear Apple Support ,
This is ***Abdurrahman*** ,I can't remember my security question answers , so Please help me to Create new Security Question for my Account .
Best wishes,The people on these boards aren't Apple Support and can't do that for you. You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102461) -
rt ,
This is ***majed*** ,I can't remember my security question answers , so Please help me to Create new Security Question for my Account .
Best wishes,If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
I can't remember my security question answers , so please help me to Create new Security Question for my Account : **********
, Best wishes
<Personal Information Edited by Host>We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).
If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
I need to reset my security questions, I have my alternate email address but I am unable to reset my sec questions, please help
Australia ? surely !
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I forgot secret questions to enter the account But I know the PIN number to my account I need to help me put back on the questions and answers them
Your brother Mohammed Al-GhamdiSee Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
NOTE:
It is not wise to post personal information on a Public forum. I have asked the Hosts to remove your Account Details and Phone Number.
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