Hi, purchased a I phone5s last evening, had to change it due to a hardware issue, got a replacement unit which comes in the white box, is it a brandnew device or a refurbished device, really worried, pls help thanks..
Hi, purchased a I phone5s last evening, had to change it today due to a hardware issue, got a replacement unit which comes in the white box, is it a brandnew device or a refurbished device, really worried, pls help thanks..
Hi, if you bought the product brand new and was provided to you defective, you must be provided with a brand new replacement. Furthermore, if anyone provides refurbished phones, it must clearly state this either on the box or in the paperwork for that phone.
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Pls help thank a
Check your email account you set up in your Apple ID profile. Check spam and junk folders in case the email got trapped in there.
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I have iPhone 6, 8.3. I cannot use bluetooth at all from my device, even to connect my macbook pro. I did all the recommended trouble shooting such as reboot and reset network settings. but it does not recognise any bluetooth device. Pls help.Thank you.
See iPhone BT profile on what can be connected/paired:
iOS: Supported Bluetooth profiles - Apple Support
And BT troubleshooting:
iOS: Troubleshooting Bluetooth connections - Apple Support -
when i try to re download apps for macs, it saws sign in for purchase history then nothing happens. i could really use some help. thank you
Hi,
You've come across a MAS bug.
Install the v10.6.7 combo update here.
Restart your Mac after the update is installed.
Instructions for re downloading apps here.
Carolyn -
I upgraded from iPhone 3G to 4S a few days ago. When setting up the new 4S, I choose to restore my last 3G backup. It started by updating the OS to version 5.1 (9B179) then restored my apps and setting. Everything went well except that I realized I do not have the new apps which come with the 4S, like FaceTime, HD video and Siri.
What should I do to correct this?
Thank you in advance for any help on this.Ah, FaceTime is not an app, either. It's accessed by tapping the FaceTime button when you are in the contacts app and have selected a contact. This can also be done from the Phone app under the Contacts tab, or during a call, you can switch to FaceTime.
Let me know what other apps/features you are missing. -
I have an old PowerPC running 10.4.11 and a Macbook Pro running 10.6.7 sitting side by side. Both are using AirPort to connect to the internet wirelessly to the same wireless router. The old Mac connects with full bars but the MBP struggles with only 2 bars. Pls help, thanks!
BDAqua,
Thanks for the response.
Apple has used the term "Digital Audio" to identify this machine. System Profiler has the following information:
Machine Name: Power Mac G4
Machine Model: PowerMac3,5
CPU Type: PowerPC G4 (2.1)
Number Of CPUs: 1
CPU Speed: 800 MHz
L2 Cache (per CPU): 256 KB
Memory: 768 MB
Bus Speed: 133 MHz
Boot ROM Version: 4.3.3f2
Serial Number: XBxxxxxMK9
Sales Order Number:
Yes, I could connect them by ethernet if all I wanted to do was transfer files, but I would like to network them so I could use wireless internet. The machines are not always so close together, I did that to simplify the testing. With the very slow transfer speeds I am reluctant to move ahead with the internet step.
<Edited By Host> -
on 15/12/2012 i send iphone 4s adapter to digi klang for Warranty. until today digi center still talk to me go back home and waiting.pls help
Thank.This is a USER to User technical Forum
There is no Apple presence on this forum
So nothing anyone here can do
As this is a public World wide Public forum I suggest you remove the document you have strangely decided to copy above .It looks like some form ID card -
My iphone 3g got stuck with the apple logo and loading bar since last night when i try to reset the iphone pls help thanks!
Can you reset the phone by holding the on/off switch and home button down until your phone reboots and the Apple logo again displays?
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Hello, I wonder is there any additional charges applied after I removed my credit card info? I was being charged but i can't login to itunes couldn't check what items was being charged in this case. Anyone pls help, thanks.
When the regular customer service reps fail, try one of these:Send an email to the team at "[email protected]". Include:
Account number
Full name
Service address
Best contact phone number and best time to call
A description of the problem
One of their problem resolution specialists should contact you to follow up, usually by phone. They seem to be quite a bit sharper than the regular customer service reps.-OR-Use the feedback form at http://customer.xfinity.com/help-and-support/vp-contact-form.You might also try Twitter (https://twitter.com/ComcastCares/) and Facebook (https://www.facebook.com/Xfinity).
Comcast sometimes responds to questions here in the forums, and sometimes they do not. When they do the typical response time is somewhere between a few hours and a few days. -
How do I delete my old iMessage email and change to my current one, that Im using when I buy apps and so on. The old one wont go away when I turn iMessage on and of again. pls help
Anyone had the same?How do I delete my old iMessage email and change to my current one, that Im using when I buy apps and so on. The old one wont go away when I turn iMessage on and of again. pls help
Anyone had the same? -
Can't download purchased video to my ipad, even though I paid for them on iPad, haven't got access to computer as I'm away from home, need to be able to download whole movie as internet In hotel is awful, any ideas would be great, originally I manage to download to episodes but haven't been able to with the remaining
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I have a problem with itunes when I sync the saved music and want to sync my iphone 5 ios 7.0.6 no longer passes the music thing is that just stays on "waiting for sync" and not worry please help are more than 400 songs that do not want to hear who are wi
Plawexki wrote:
... do you know if the contacts, photos, messages etc will be wiped?
Yes... Everything will be Wiped and Replaced with what is currently on Your Mac.
SYNCING with iTunes
See here > http://support.apple.com/kb/HT1386
From Here > http://www.apple.com/support/iphone/syncing/
You may find this information of interest...
Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer -
The Keyboard clicks are not working despite the Keyboard click in settings are ON. Am using IOS 6.1.3.Pls Help me to rech this problem
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
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When Im going to settle the order following error pop up........ Pls help t
When Im going to settle the order following error pop up........ Pls help to solve this
" Balance for transaction type group 10 negative for the area 01"
Reg
KHi
Please refer this thread,
[Thread.|Error when posting credit memo in current year;
Regards,
R.Brahmankar -
I had to change to a new Apple MacBook Pro. I deauthorized my old computer, authorized the new one and the only media that shows up are items with a cloud. Everything that was downloaded from a cd, including personal movie files, are missing. It's as if my former library is gone. How can I find it again? Or is this just Apples way of screwing with me?
No. Firewire and Ethernet are not the same. Ethernet would be used to connect the computers to your network. A Firewire cable is used to connect the computers directly. They are different ports.
The above shows what an Ethernet port and a Firewire 400 port look like.
These are the plugs used for FW800 on the left and FW400 on the right.
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