Hi, since my update to OSX Yosemite, I have problems opening DW and AI CS6. A message with update to old Java SE-6 is displayed? How can I solve this problem? Thanks
Hi,since my update to OSX Yosemite,I have problems opening DW and AI CS6. A message with update to old Java SE-6 is displayed?Thx
You need to install Java SE 6 to run those programs. There has been quite a bit of discussion here about that. Something at one of these links should get you going...
Prompted to install Java SE 6 Runtime | Mac OS 10.9
Dreamweaver and Java SE 6 Runtime problem on MAC Mountain Lion OSX
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when i connect my ipad to my Mac to update the ipad to IOS7 nothing happen. how can i solve this problem Many thanks, Paul
Can your iPad be upgraded to iOS 7? If so, what are you doing that isn't working?
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1.x
iPhone 4 iOS 7.0.x
iPhone 4S iOS 7.0.x
iPhone 5 iOS 7.0.x
iPhone 5c iOS 7.0.x
iPhone 5s iOS 7.0.x
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1.x
iPod Touch 5 iOS 7.0.x
iPad 1 iOS 5.1.1
iPad 2 iOS 7.0.x
iPad 3 iOS 7.0.x
iPad 4 iOS 7.0.x
iPad Mini iOS 7.0.x
iPad Air iOS 7.0.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
When you create a link to a web page in numbers "Mavericks" and we export the PDF file, the link is offset by 3 rows. Example: if I put a link on the text (with Cmd-K) in cell A1, I found the link A4. In fact, this feature becomes unusable. How can we solve this problem?
Thank you.Hi again Raja!
I did as you recommended and installed HTTPWatch and below is the outcome of that program. It is the exact string with the only exception of obfuscated servernames and portnumbers. The last part that begins with "sap_ep_baseurl=" makes me suspicious, is that part really correct? It looks like it's lacking things.
Best regards
Benny
http://<server:port>/sap/bc/bsp/sap/Z_PURCHASE_REQ/process.htm?
sap-syscmd=nocookie&sap-client=200&sap-language=sv&style_sheet=
http%3A%2F%2F<server>%3A<port>%2Firj%2Fportalapps%2F
com.sap.portal.design.portaldesigndata%2Fthemes%2Fportal%2Fsap_tradeshow%2F
controls%2Fcontrols_ie6.css%3F7.0.10.0.0&sap-cssversion=7.0.10.0.0&sap-tray-type
=null&sap-tray-padding=null&sap-accessibility=&sap-ep-version=7.00.200611091758&
sap_ep_version=7.00.200611091758&sap_ep_baseurl=http%3A%2F%2F
<server>%3A<port>%2Firj%2Fportal&matnr=9780198603641 -
Hi ,
I am from Spain and I am new in MacWorld, recently I have bought a MacBook Pro , but teh keyboard is not configured rightly, when I want to write @ I have to press g instead of the @ key, or the symbol for questions ?, I have to press :: key. Please how can I solve this problem ?. Thanks in advance.
BR,
XAvierxavier85 wrote:
I am new in MacWorld
Sorry to disappoint you, but this isn't MacWorld.
when I want to write @ I have to press g instead of the @ key
Are you sure you don't have to press ⌥-G (Option-G) to get @?
Anyway, sounds like a keyboard/keyboard layout mismatch.
Go to System Preferences > Language & Text > Input Sources. From "Select input methods to use" enable (check) the following
Keyboard & Character Viewer
U.S.
Spanish
Spanish - ISO
Also enable "Show Input menu in menu bar".
The Input menu should appear to the right of your menu bar, with the icon of a national flag. From this menu, choose "Show Keyboard Viewer". Then compare the layout displayed by Keyboard Viewer with the label on your MBP's keyboard. If it doesn't match, choose a different layout from the Input menu.
My suspicion is that you're using a US keyboard with a Spanish keyboard layout, hence the difference you noted. -
After update to be iOS 6.0.1, Wi-Fi is not connected automatically. I have to reconnect or join my known network manually all the time. How can I solve this problem? It is so tedious.
Same here... on my girlfriend's iPod touch (4th gen).
It's very annoying... really! -
When I try to activate from my iPhone it says: iPhone could not be acticated, actication Server is unavaillable. When I connect to iTunes it says: No Sim-Card insert. But my Sim-Card is insert! How can i solve this problem? It's freaking me out. I try it since yesterday without any success...
Please help.If you have to ship your phone back to the US, then you will need to ship is to a friend or a relative who actually lives out there. You CANNOT ship it directly to Apple as they will not accept it. Send it to a relative or friend that you have there and if you don't have any, then you are out of luck as there is nothing that you can do.
That is why is was not really a good idea to purchase an iPhone is the US when you are ultimately going to use it in China. With no international warranty on the iPhone you are stuffed really. You should have bought it in China and then you would not be facing this problem.
Nothing you can do except get on a plane and fly to the US or send the phone to a friend or relative. -
When I try to save a document a message comes up saying "Couldn't auto-save document." How can I fix this? Thank you for your help! - Chip
This is a mean one. I don't have time to try and find the cause, but at least some answers to your questions, to hopefully shed some more light on this.
Where was the original destination? iCloud folder.
On another drive? Tried to Save as... to Hard Drive (also changing name of file), always get the same non-descript short Error "Couldn't auto-save document." (slides down from top with a yellow warning triangle). Status to the right of document name is "Not Saved".
Another Server? No access at this time.
I also tried File, Revert to, Browse all versions, to check what I'd be losing. Saw I wasn't losing much and selected the last version and pressed Restore - same error. In the end I just quit Pages and re-opened. The document opened with the last few edits missing (but with the status "Edited" next to the name). I re-edited and could save. Good old habit of saving often. -
Dear Sir/Madam
I am trying to update Ios7 for iPhone 4 but there is an unknown error occurred like (-23). My Laptop OS is Windows 08.ios 7 update which can updated and remaining 30minutes are left out. Than after error which can be show as i have mentioned above.
How can i resolved this error? So please help me.
Thanks & Regards,
Vatsal DesaiError 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
all of this from
iTunes: Specific update-and-restore error messages and advanced troubleshooting -
I have just updated the software on my Apple TV since then home sharing will not work though I had not used it since installing iOS6 on my iPad 3. Home sharing is shown to be on on the Apple TV and on on my iMac. The Apple TV is connected to the router with an ethernet cable and all functions work correctly apart from my computer.
I have done the following.
Switched off the Apple TV and rebooted, did the same with iMac
Turned off home sharing then turned it on.
Checked that home sharing is on on both devices.
Selected Computer
Get a message telling me to turn home sharing on - IT IS!
Tried using airplay mirroring on the iPad but the airplay function is missing from iPad.
It is so annoying since before iOS6 and updating the Apple TV software everything worked perfectly. Any help would be very gratefully received.
ThanksHi Everyone,
hope this message finds you all in time. The recent Apple TV update 5.1 is terrible. Apple knows it is which is why (thankfully for some relentless user -I have no idea who but I believe it was under threat) they have allowed to sign 5.0.2 again which means you can downgrade your Apple TV 2 and 3 to a 5.0.2 version via iTunes. Who knows how long they will keep the window open but I have downgraded my ATV early this morning. I couldn't post this earlier because I was out all day but I am doing it now.
Here's how to do it:
1) Connect your ATV to your computer via a Mini USB (not included with ATV but included with many other electronic devices) - in order for your ATV to appear in iTunes you must FIRST plug the USB cable to your computer and ATV and only THEN plug the power cable.
2) Download your ipsw restore file from Apple.
5.0.2 (ATV 2): AppleTV2,1_5.0.2_9B830_Restore.ipsw
5.0.2 (ATV 3): AppleTV3,1_5.0.2_9B830_Restore.ipsw
3) In iTunes select yout ATV, hold SHIFT and click on Restore
4) Find and choose the downloaded IPSW file in the Open Dialog Box and hit Next
5) As long as Apple still signs that version the Restore process will begin and will take a few minutes to complete.
Enjoy!
raadore -
My calendar is blocked since a few days, while I tried to upload a message in an event. In this weekend, i have not been able to get ANYbody at all online, to help me. I am desperate and feel absolutely idiot. Is anybody out there who can help me?.
In the website it said:
1. Open iCal - select "preferences" (I cannot select anything!)
2. Select "accounts" (I have no clue what to do there)
3. Re-enter " username and password (Where?)
4. Exit iCal and start again (I did this, but don't get anywhere near a solution).
5. Done (cry, cry, nothing changed for days now and I am about to throw everything out of my window :-))
Thanks for some very useful and easy tips!
Sjannie HulsmanThanks mate ...
yes I have an upgraded Iphoto 11 from 9.4.3 ........ unfortunately .... no it didn't solve the problem. Of course my illiteracy is no help ..... but I did as you suggested and nothing changed at all. When I highlight a photo I am unable to minimize it and despite changing folders (ie:photos to events) all that happens is that the events folder opens behind the opened photo. The only solution is to go to "force quit" even though there is no sign to say "iphoto is not responding". and start again ..... very frustrating. Appreciate any suggestion you have ...
Nev -
my daughter put a password on her ipod touch and now can't remember it...I have tried to restore with i-tunes but it won't work and a window comes up saying that the device is password protected! Can anyone help me fix this? thanks!!
From this Apple support document: iTunes: Specific update-and-restore error messages and advanced troubleshooting
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the headingBlocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
B-rock -
Hi this is my first time using the Apple Support Sytem. I am having a serious problem with someone who is hacking all of my Facebook account and the person has threated an is stating that they have hacked my iPod touch 8g as well as have images from my FaceTime. I would like to know if this is even possible and if so how can this person be stopped ?
Thank you :) by chance do you know how I can stop this person from hacking my Facebook ? An how can I find out who this person really is ?
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Have a current netflix account but need to change account payment is coming from. Have tried doing this for past few days however it keeps coming back with netflix is experiencing technical problems. My account is now overdue because of this.mhow canning solve this. Thanks
Then it has nothing to do with Apple. Go into your Netflix account and update your number. If you're having issues contact Netflix.
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When my wife and I upgraded to OSX Mavericks the person I was talking to on apple support said I could use My apple ID and password to up grade on my wife's computer also. Well after we got finished she had all my Info from my computer on hers. It took about 6 hours to install the whole upgrade. They said if you have any problems just to call back and we will help. Here it is on a Sunday and I call every 5 minutes and all I get is a busy signal. If they are not open on Sunday's then why don't the just say so.The number I keep calling is 1-888-263-3394.I don't understand anything about iCloud, maybe thats why all my Info is on hers to. Larry
My wife uses my Apple ID and password to download and install all her software because that way we only pay for it once and get essentially a family license. Otherwise we would each have to purchase and pay for our own copy. However, that only applies when we are purchasing software from the App Store or the iTunes store. We each have our own individual iCloud accounts where we store our personal Contact, Calendar, and other data. You can change the Apple ID on your wife's computer by going to System Preferences > Accounts and choosing her account then clicking on Apple ID: Set.
Now if you want to make things more intertwined you and your wife can share your contacts, calendars etc with one another with read only or read write priveleges. -
Hoping for a solution since i need to have this iwork to 'work'.. Too many assignments need to be done and i am sick of going to the library to use the desktop there. Thank you =)
I think you have two separate issues & I'll try to answer in the order you need to address them.
First, it seems you have/had the trial of iWork '09 installed. It used to be that to update the trial to the licensed version with the box, you just inserted the DVD & ran the installer to convert the trial to licensed. This has changed with Snow Leopard. You now need to delete the trial & then reinstall from the boxed DVD. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Next, you need to update iWork '09 to 9.0.5. If you're not running the latest versions & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. They must be in the iWork '08 or iWork '09 folder in Applications. That iWork folder must be named iWork '08 or iWork '09. If it doesn't have the '08 or '09 Software Update won't find them & the updaters won't work.
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