Hi ...Some days ago i bought a used iphone 4s....but i can't activate the phone...when i connect it to itunes it shown that activate the phone but the person was not give me the ID & password....pls help me for this issue....Iphone is my favourite ph
Hi ...Some days ago i bought a used iphone 4s....but i can't activate the phone...when i connect it to itunes it shown that activate the phone but the person was not give me the ID & password....pls help me for this issue....Iphone is my favourite phone...in my child hood i love Apple products & till now......I can't activate it & for this reason i can't find the carrier network & can't make any call....pls help me...thanks for always support..My device ios is 7.1.2
& IMEI is : *****
Br-----------------------
Fazlur
<Personal Information Edited By Host>
It's a security risk to post your IMEI number and I've asked the Hosts to remove it.
If a second-hand iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see http://support.apple.com/kb/ts4515
If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you.
You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.
Similar Messages
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when i make a call to anyone, the other person is not able to hear me...
its common problem for iphone try this one ist
go to settings>general>reset>rest all settings phone will turn off and turn on by itself
once the phone is press and hold the home and power button at the same time wait for the apple sign then release the buttons phone will turn off and on -
Hello everybody
I bought a new iPhone 4 with iOS 6.1.3 installed. When I connected it to itunes for the first time to activate it iTunes asked me to enter the password for an account that the iPhone is locked to like if the device was used before what shall I do? PLease reply soonI can't do that because the device was purchased from United Arab Emirates and I got it as a gift in Syria but the problem is that there is not even a single apple store in Syria so is there another way to fix that, I googled it and was told to jailbreak the device whitch I did and than hacktivated it but the problem is the device doesn't connect to any network and only shows "no service" and the battery draining too fast so is there any other way to fix this issue
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i unlocked my iphone 4 factory and i upgrade to 6.1 when i connect it to itunes it apears
The SIM card inserted in this iPhone does not appear to be supported
This iPhone is not currently setup to work with carrier you're attempting to use. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked.It sounds like you or someone else hacked the phone to unlock it. Updating it locked it to the original carrier.
How did you unlock it? The ONLY legitimate way is to ask the carrier it is locked to to unlock it. Any other way requires hacking or jailbreaking the phone. -
I've encoded a vinyl LP record into digital format and recorded it onto an usb as MP3 file. But when I tried to copy it onto my ipod classic, I get a message stating "was not copied to the ipod because it cannot be played on this ipod". Why?
I was refering to the "sample rate", normally 44.1 KHz, the iPod might not be able to play tracks with a non-standard rate. Otherwise I'm not sure what the issue might be.
tt2 -
Why when I tried to update itunes it crashed and now I get a MSVCR80.dll was not found and can not start my itunes any more?
Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80. -
When i try to boot itunes, screen goes black and a message pops up and says not compatible with the visual elements. how do i fix this? itunes wont even open at this point. please help. thanks
Let's first try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode -
my ipod is disabled and when i connect it to itunes it says that i have to enter my password but i cant because there is no swipe bar so what do i do to fix this?
Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software. -
Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. I DO NOT have any back ups on itunes. Is there anyway to get out of recovery mode without restoring or recover data after a restore?
Or any other suggestions please? ThanksAs pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.
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I have an ipod touch 8gb that is disabled. on the screen it reads ipod disabled connect to itunes. But when i connect it to itunes, it says that it cant work with the ipod because it is locked with a passcode. what now?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
The previous responses did not say how to place in recovery mode or DFU mode -
My iphone 4 drop down after that it start showing apple logo i have restored it after that it shows searching on carrier signal and shows that Connect to itune... when i connect it to itune, message came that there is some problem with your iphone.Please help me out.
Hi ahsanikram!
I have an article here for you that can help you troubleshoot this issue with your iPhone:
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/ts1275
If you are still having issues after attempting the troubleshooting steps in the previous article, see the following article:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
I have an iphone 4, with ios 4.3.3. I want to update it but when I connect it to itunes it says that it is the latest version of the software. So I cannot update it, and I need it very bad. Can anyone help me?
What version of iTunes do you have installed? If you are trying to update to iOS 6 you need iTunes 10.7 or later.
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My mountain lion was interrupted during download it says..... "The product distribution file could not be verified. It may be damaged or was not signed." what to do pls help
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list. Post the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into a message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
(in the browser before I used the theme in anime), I do not remember how to install it and where to find, maybe it was not a topic, and skin.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us! -
I have gotten the problem after updated IOS to version 7.0.2. I signed up my IPhone with su* @pttplc.com as Apple ID via older IOS version and can use it normally but after I update the IOS version from 6.0 to 7.0.2, the Apple ID that commented on my IPhone is sx* @pxxxxx.com. It look like that the number of alphabet in Apple Id is not matched. The new one is less than the old one so I cannot log in my IPhone. After that I try asking for the new password but the new password was not send to su* @pttplc.com but send to my reserve e-mail instead. Please help me to fix the problem ASAP due to I cannot access IPhone for 2 month already.
Please suggest the solution to reset my IPhone to normal. Please advise ASAP. Thanks in advance.
PS. If you want any further information, please do not hesitate to let me know.
<Email Edited by Host>Hey Suwat Chanpui,
Thanks for the question. I understand you are having issue relating to your Apple ID account after updating to iOS 7. The following articles may help to resolve your issue:
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
If you recently changed your Apple ID and did not update your Apple ID on your device:
1. Tap Skip This Step to continue.
2. After completing iOS 7 setup, go to Settings > iCloud.
3. Scroll down and tap Delete Account, then enter your previous Apple ID and password.
4. If your Apple ID or password are not accepted, follow the steps in iOS 7: If you're asked for your previous Apple ID when signing out of iCloud.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
https://support.apple.com/kb/TS5223
3. Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't work, try these steps:
1. Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
2. Tap Settings > iCloud and try to sign out.
3. Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
4. Tap Settings > iCloud and sign in with the new Apple ID.
If you are instead experiencing issues with Activation Lock, the following articles may help to resolve your issue:
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
Thanks,
Matt M.
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