Hi team apple support
Hi Team apple support
My Iphone has problem Sim card No valid
How to solve?
See your duplicate post for answer provided.
https://discussions.apple.com/message/25768215#25768215
Similar Messages
-
I have a problem with wifi in my iphone 4s, i already try everything and download latest version 7.1(11D167) but wifi switch is not working, its my humble request to Apple support team that pls resolve this problem as soon as possible because its a prestiage of Apple Company.
Pls inform me how can i resolve the problem of wifi.You have to go to autherized iPhone agent.
-
I have purchased my apple iPhone 5 from Germany, and now I am back to India. I need to contact the German apple support team for queries related my device. How to contact the apple support team in Germany from India ?
Warranty and support is only valid in the country of origin, or in the case of a device purchased in an EU country, only in an EU country.
Unless you will be visiting an Apple store in one of the EU countries before the warranty expires, you are pretty much out of luck.
FYI, the Contact Us link at the bottom of the page provides the appropriate contact information for Apple. -
What has the Apple support team done to the Top Sites screen? I just accepted an automatic update to be downloaded to my iMAC, and as a result of this "fix installation" the layout of the Top Sites screen has been terribly "destroyed"! What's the idea?
If you are referring to the non-panorama , but rather the flat look, well that's what they did.
You can give your opinion here:
http://www.apple.com/feedback -
I have forgoten the security questions,i have tryed ewerithing to reset all of the instructions i have recived from the apple support team. I still can not reset the questions. Can some body please help me to reset them. Thank you and best regards
Since this is a user-to-user support forum, there isn't much we can do other than refer you to the following instructions and as noted in the instructions, then to Apple Support if you can't reset as shown in the instructions: If you forgot the answers to your Apple ID security questions
-
Email address for Apple Support team?
I am having problems with my IPad 1 ...it has suddenly stopped charging (despite using a new charger - which worked fine a few days ago). I have tried different plug sockets,turning the IPad off fully but still the IPad will not charge. Plus when I try to connect my IPad to my computer there is a popping sound and my copmuter shuts down. Does anyone know an email address for the Apple Support team? Thanks
An email address, no, but youcan use this: http://www.apple.com/support/ipad/contact/
-
TS2446 Is there such a thing as Apple Support Team asking for my email and password?
Is there such a thing as Apple Support Team asking for my email and password?
No.
It's a scam. Delete it. -
FaceTime doesn't work after upgrade to ISO 6.0.1, apple support team has sent an auto reply that doesn't help .... Any suggestion will be appreciated
Hi AnaMusic,
It was working perfectly before the upgrade to ISO 6.0.1, but now I can't log in using my apple ID ... I have tried all suggestion from Tom but nothing does work. I keep getting the message "FaceTime can't log in, check your network" is nothing wrong with my network everything else works fine, I can log in into FaceTime using my IPad 2 and my apple ID.
I'm currently working in Korea, but I bought the IPad in Australia,
Regards,
Namur -
last month I begin having problem connecting to the itune store.from my PC, Have had apple support help but that did no good. Itune will not connect. Tried everything from the troubleshooter page but it did not help. It have been 4 month now. Anyone else have any ideals?
many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
Is [email protected] a bonafide address?
Welcome to the Apple Support Communities
Delete that mail. It's spam, so you shouldn't reply to that message. Read > http://support.apple.com/kb/TS4019 -
One day when tried to restart my iphone 4, I got a screen asking me to connect to itunes. Itunes asked me to restore my phone. When I tried to restore, I got an Error 23 saying it cannot be restored. I tried the phone support. They asked to contact the service centre. I then tried the service centre guys. They clearly did not know what Error 23 was. They asked to contact the apple support again. After 2-3 guys tried to blow me off saying it is a hardware issue, I asked for a senior analyst. Apple support assigned a senior guy who said he will contact the engineering team. After 2 days, I was told that the engineering team has confirmed that this is a hardware issue.
What I am surprised about is that no one seems to have done any analysis or debugging to figure this out. How do they decide that this is a hardware issue?
The first time I tried it from my laptop and got this message. The support guy told me that my laptop may have an antivirus software which may be causing this issue. So I took it to the service centre. They tried the same restore from their machine and got the exact same error.
The senior analyst that was later assigned to my case, again asked me to restore from my machine. I got the same error.
Basically what they had verified in all these activities was that I was getting error 23. I dont know how they decided that this was due to hardware issues?
Online documentation on Error 23 is vague. It is bunched long with other error codes. There is no clear explanation of what Error 23 is.
But most importantly It says 'In rare cases, this may be a hardware issue'.
So if it is a hardware issue in rare case, how was my case deemed to be a 'rare case'?
When I asked them to escalate this, they said that there is no way to escalate.
I have had a horrible experience with Apple support. Till this point I used to think of Apple as a class apart. But now I am totally disillusioned.
My phone was about a year and a half old. I dont mind it if it actually turns out to be a hardware issue. I will take it as my bad luck.
But I dont see how the support guys decided that this is a hardware issue. I need to know.
And secondly I am shocked that Apple has no escalation path.
Can anyone please help?Hi @imobl,
You sound like an Apple support guy who hasn't been able to answer my questions.
To respond to some of the points you made,
- I did not ignore Ocean20's suggestion. If you has read my post, you would have known that I took my phone to the apple service centre where they tried this restore on THEIR machines. I am assuming that Apple guys know how not to block iTunes. So I actually do not understand your point about me trying the hosts file changes on my machine. Do you not believe that apple tested this issue with the correct settings?
- you also give a flawed logic of why the issue is a hardware issue. You mentioned that If I thought that the issue was with the software, i should try a restore and getting it to work. The problem is that my error (23), and many others comes up when the restore fails. And you would be astonished to know that not all errors are hardware errors. Sometimes even software errors prevent restores. Funnily enough Apple itself mention that 'in rare cases, error 23 could be hardware related'.
- all Apple has done so far is replicate the issue. I don not know how anyone can conclude that the issue is a hardware issue.
And by the way, I am not certain that this is a software bug. Again if you read my Posts, you will notice I only want a confirmation,/proof that the issue is hardware related as they mention..
Please refrain do. Responding if there is nothing to add. -
Apple support is unable to fix Purchases problem on iOS for me.
Hi,
I phoned Apple support as I am unable to view my Purchases on the App Store on any iOS device. I have a iPhone 4, iPad 2 and iPad 3.
None of these devices will display my Purchased items in the App Store. I can only view them on my PC with iTunes.
Apple said they could not help me on the phone and asked me to email support via Apple Express. I did this and was given a case number.
I received the following email today from Apple and so I am now stuck with a permanent problem that can not be fixed.
This has nothing to do with my devices. It has something to do with my Apple ID, and they can not fix it.
I wonder if I am the only person to have a broken Apple ID that can not be fixed.
Sean
Sean, I am sorry to say this but as an iTunes Store advisor, I specialize in assisting customers with issues related to iTunes Store accounts and purchases. Apple technical issues are beyond my area of expertise, I do not really have the resources or tools needed to best assist you with this issue. I hate being re-routed, but as an Apple Store customer I want to ensure that you're directed to the correct technical support team to make sure you receive the efficient and quality answers you deserve. I appreciate your understanding, let alone your patience in resolving this issue.
If you require more assistance, you may wish to call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support. The technical Advisor can also assist you in determining what option might be most helpful to you in this case. To find the appropriate phone number, please visit:
Contacting Apple for support and service
http://support.apple.com/kb/HE57
Sean, I apologize for the limited technical assistance I could provide today. However, I trust that, with the help of our Technical Support Team, a quick and an easy resolution could be found for you. Thank you for being a valued customer. Have a great day!My download speed during this test was 6.63 MB so fast enough for the App Store.
This youtube movie shows what happens: http://m.youtube.com/#/watch?v=jPa_W0PrL5c
The App Store is generally very slow.
Sean -
I didn't make a rescue e-mail and now i forgot the answers of my security questions!!' And the apple support contact wont open???
I'm not sure what you mean by the 'apple support contact wont open' (?). If you mean the 'contact iTunes Store support' link on the page that you posted from I've just tried it and it seems to wok ok for me, though I haven't gone as far as to actually contact them.
You can contact either iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps on the page that you posted from to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
Created an app not able to see it on iPhone Apple Support is REALLY POOR
My company created an iPhone application about 2-3 months ago. It has been accepted by Apple Online (where you submit it) but it is not viewable in any iPhone. When you ask apple support they just send you a reply back with a link that does NOT help.
You will not believe I have sent approximately 20 emails to ALL of Apple's support email and even rang them a couple of times but there is no one who knows what they are doing. No one helps, everyone replies back with that link in the email. Even if you tell them what you have done and ask them for what else is requored as the link is not able to help us they will still reply you back wit the same email.
I was hoping that with such a big company like Apple they would have hired some educated people who know what they are doing or at least reply you back with some helpful solutions.
For the past 2 months they have given me a run around and no help at all. Does anyone know where I can complaint about Apple? Or does anyone know who can help me out with this type of a problem. I mean come on, the application was developed by my professional IT team who has been in IT for over 10 years and have developed numerous applications.
Please someone help me out on this one. This is very important. I am very tired of emailing Apple over and over again and getting EXACTLY the same reply back all the time. I mean do they even read your emails or do they just send you back like a ROBOT what is already in the system i.e. Automatically Set Emails.
I am sorry If I am rude but even the director of the company had a good run around because of this. Is this really professional of apple support team?
I am asking again please help me out check our account all the codes are absolutely perfect we have checked over 100 times or at least tell us what else we can do to improve this. It's urgent now!This is what you get from them ALL THE TIME. Exactly the same reply:
Please include the line below in follow-up emails for this request.
Follow-up: 1299**1
Dear Kevin,
Thank you for your email. To find more information on this issue, you may refer to the iTunes Connect Developer Guide: <https://itunesconnect.apple.com/docs/iTunesConnect_DeveloperGuide.pdf>. Should you require additional assistance, please contact iTunes Connect Support by accessing the Contact Us module in iTunes Connect : <http://www.apple.com/itunes/go/itunesconnect/contactus>.
Best Regards,
Yana
iOS Developer Program
I have told these guys in my every email that the link is not helping please look into it and tell us what is the problem as there are no issues from our end. My IT team has looked over it about 100 times!
Please help me out already!
Message was edited by: KevinGupta -
How can I change the security questions on my account without calling Apple support?
Important to note that when I try to change it on the Password and Security page on My Apple ID, it keeps asking me to answer my security questions, which I can't remember the exact answer to.
I've also tried changing my Apple ID password, but then it still asks me to answer the questions before I change them.
Please help, I don't want to waste money by calling Apple Support on the other side of the worldYou need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101987)
Maybe you are looking for
-
B2B-50037: B2B inbound message processing error
We are trying to implement B2B with Customer EDI X12 850 Inbound with SOA Application server Version 11.1.1.4.0 (weblogic) Hitting the following error in the logs MDS-00013: no metadata found for metadata object "/soa/b2b/EDI_X12/4010/850/New/850
-
Always install applications into non-global zones?
I am planning on taking full advantage of Containers and Zones as I migrate servers and applications to Solaris 10. During this migration process, I believe that I will have a need to initially just run just one application on a server. I fear that i
-
My iPad 2 is stuck on the connect to iTunes screen after trying software update
I was updating my software on my iPad 2. Now it is stuck on the connect to iTunes screen. Help!
-
InfoObject atribute navigation
Hello, i have infobject: (whole infoobject are char) infoobject: object1 with attribute object2 (with navigational option on) infoobject: object2 with attribute object3 (with navigational option on) in the infocube, i only see in navigation: object1_
-
IOS 7 downloaded asking to download again but then error message
Hi, I downloaded IOS 7 on Iphone 5. After having problems keeping to install it I restarted. So now it asking to installing AGAIN and when I try it gives me and error message. What should I do ?. Because It seems that the file is there but it tries t