Hi there, I bought a second hand Imac, there is still the previous user. How to configure it right?

I guess I did anything wrong, whatever one can do if you are new to Mac's. I have no idea how to setup the Mac properly. I tried but still remains the former user.

You need the install discs that originally came with the iMac to reformat the drive.
You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.

Similar Messages

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    hi all i have recently bought a second hand imac but didnt recieve the administrator passwords any suggestions?

    If you can't get the discs, call Apple with the serial # and ask for them. They should send them to you for a reasonable charge.

  • HT201441 Hi I bought a second-hand phone iphone4, I update the software when you want to activate the phone asked for my registration icloud I do not know what is the password for this registration, can you tell me how to go to the next step without such

    Hi I bought a second-hand phone iphone4, I update the software when you want to activate the phone asked for my registration icloud I do not know what is the password for this registration, can you tell me how to go to the next step without such registration in icloud
    my ICCID is 8935905000307066111

    Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

  • Hey i bought this second hand Ipod 5th generation from the owner but she forgot her password on apple ID and how do i remove this device from their account... Any suggestions

    how to remove this device from their account i bought it second hand and they for got there apple ID and password 5th generation IPOD touch

    You are running intoi the Activation Lock
    iCloud: Find My iPhone Activation Lock in iOS 7
    The previous owner has to recover the ID and password for the account last used on the iPod
    Is there a way to find my Apple ID Name if I can't remember it?
    Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
    How do I change or recover a forgotten Apple ID Password?
    If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
    An then she has to remove the iPod from her account
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    If you can't do then return the iPod for a refund. Otherwise y have a thin brick, maybe a stolen/lost  one

  • Deleted iPhoto and now I can't reinstall it -I'm using a second hand iMac so not using the Apple ID used to register it

    I had trouble updating iPhoto so I uninstalled it but now I can't reinstall it. I'm using a second hand iMac so I'm not using the Apple ID that was used to first register it. When I go to the App Store and try to download iPhoto it just says (accept) I click this but nothing happens ?
    Please help 

    Maybe you need to register the computer with Apple:
    Register Your Apple Product
    Your Support Profile for Registered Purchases

  • HT2106 MY SECOND HAND PHONE WAS "CLEARED" AT THE APPLE STORE HOW DO I RESTORE IT THROUGH I TUNES

    I BOUGHT A USED I PHONE 4 IT HAD BEEN CLEARED OF ALL PERSONAL INFO. OF THE PREVIOUS OWNER'S AT THE APPLE STORE.
    NOW IT SHOWS A USB GOING INTO AN I TUNES ICON.   WHAT DO I DO TO GET BACK THE ICONS SCREEN?

    Restore it.
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  • I've just bought a second hand iMac G4 (w/OS 10.5) for my kids and would like to use Firefox, preferably in the Dutch language. Were can I find and download a (NL) version of Firefox that will run on this Mac? Best regards, Jan B. Bussemaker

    Bij voorbaat dank!

    For older Macs that aren't supported in Firefox 4 / 5 / 6, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8 . <br />
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    http://code.google.com/p/tenfourfox/downloads/list
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  • HT3910 Hi, I'm trying to create a new account because I have bought an iMac second hand and the previous user doesn't remember his admin account password. Would someone advise me on what command prompts I need to write in order to create a new account. Th

    Hi,
    Just wondering how I can create a new account and password?
    I've bought a second hand iMac from a dealer who hasn't fully erased the previous owner's user name and password. Therefore , I can't update or install any new password or update to Mountain Lion...
    There is also no installation disc, so I don't seem to be able to reset the password that way.
    I've just gone into the dos text :/root and wondered what I can do to create a new account and password without having to reinstall Snow Leopard?
    Any help would be greatly appreciated.
    Thanks.
    Steve

    Follow the steps in this article. Be sure to enter the commands exactly as written, paying attention to case and spaces, or lack thereof.
    http://www.hackmac.org/tutorials/how-to-create-a-new-administrator-account/

  • Installation on a second hand imac

    Hi
    I bought a second hand IMac G4 a couple of days ago, I am having trouble installing the disc set up as it requires a password. Can anyone help me or do i have to go through the channels of contacting the seller. The seller seems to believe that there should not be a password. Help!!!!!!!
    Kelle

    kelle.simons
    See the post by R-C-R and the others. If the disc you have IS the grey install disk for your machine you should be able to install it without the direct use of a password. If it is some other disk for OSX not so.
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    Your last post asked about a 'newer disk'. The first answer is yes. Get Panther but first be sure you have a functioning machine with a functioning OS before you spend money on an UPGRADE.

  • Hi I bought a second-hand phone iphone4,

    Hi I bought a second-hand phone iphone4, I update the software when you want to activate the phone asked for my registration icloud I do not know what is the password for this registration, can you tell me how to go to the next step without such registration in icloud

    That is Activation Lock and there is no way around it without having the password from the previous owner. You will need to contact the previous owner. More details at: http://support.apple.com/kb/HT5818

  • Second hand iMac 20" A1224 issue

    as above, i have bought a second hand iMac. i have used disk utilities to erase any previous data but have an issue reinstalling. if i use my apple ID i get the error message regarding my Id having not purchased Lion before. now i just have a large paperweight unless i can get past this step. i fully intend on installing mountain lion, having bought an itunes card specifically for this. i was going to buy it on my mac mini and then use my ID to set up the iMac but my mac mini can not support mountain lion so, help?  it is obvious that the serial number is still linked to a previous owner as i cant add to my products in apple ID. what can i do? thanks in advance.

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    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

  • I have bought a second hand ipod 4, but it has the previous owners details all over it, for example it has her email address when trying to update facebook.  How do I update it with my email address?

    I have just purchased a second hand ipod touch 4.  The previous owners details are still in it, so for example when I try to update the facebook app it asks me for the previous owners password, and shows the previous owners email address.  How do I change it all to my details?  I have already synced it with itunes and all of my music is now in it, and it's also renamed on the itunes page when I attach the ipod to my PC.  I've also been in to the 'info' page, 'Advanced' and then 'Replace information on this ipod with mail accounts from this computer' then finally 'apply', but it still has the other persons ID.

    I've answered my own question!  I now understand that you can't use apps as they are always going to be linked to the original owner.  I've since deleted the app and downloaded it again, and all is now well!

  • Hi i did buy second hand imac. 10.6.8  there is not iphoto. what iphoto is right to dawnload for use?

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    You can get iPhoto/iLife '11 so the newest one.

  • I originally bought an iMac 17 which crashed. Have now bought a second-hand iMac20. This has less preinstalled software, no iDVD, no iPhoto, Garageband, no iWeb.  Can I use my original discs to restore these options to my new computer? Problems with this?

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    You might be able to depending on the age of the disc and the model of your newer used iMac. Only way to tell is to pop in the DVD and see if you can install the iLife programs.

  • Please help. ive bought a second hand ipod nano, when i connect it to my  pc it recognises it as a sigma mass usb device, yet its a 8gb ipod nano,and i tunes does not recognise it, im running on windows vista basic yet my own 80g classic ipod runs perfect

    please help. ive bought a second hand ipod nano, when i connect it to my pc, it does not recognise it in itunes,yet it comes up as a sigma mass usb device. its an ipod nano 8gb?. im running on windows vista,my own ipod classic runs fine.

    there is a good chance that this can be related to bad contact in USB lead.. e.g not enough power from IPOD to PC so that pc cannot recognise it. Where I work I get alot of USB devices on pc's that are not recognised and most of the time it is the connection to the device that is not good enough because the flat end of the USB adapter has been gradually bent over time just slightly and now contact is not good. It can also be todo with drivers or If you are using it through a USB hub.
    so if it is not working through USB hub try direct. also try in back of PC as these Ports or direct access to main board to pc and would be less trouble some if there was a voltage loss from mainboard in pc to front of unit.

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