Hi there, I have a Brother 7820N all-in-one printing with Black line

Hi there,
I have Brother all-in-one that just recently started generating copies with several black lines, on the right side of the page, about 1 inch from the margin.
This happened a few years ago I was able to contact Brother support, by phone, they answered the call and guided me through the process to eliminate the problem. I can not get any phone numbers for Brother Customer Service any more and the copies just look terrible.
Can anyone walk me through how to eliminiate this problem?
thanks!
Laura

Open System Preferences > Print & Scan then select the Print tab then click Open Print Queue
Delete all jobs from the print queue
Restart your Mac and restart the printer.
See if that made a difference.
If not, might be corrupted print preferences ...
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Preferences/com.apple.print.PrintingPrefs.plist
Click Go then move the com.apple.print.PrintingPrefs.plist file to the Trash.
Try printing.
message edited by: cs

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