Hi there, I have recently noticed that Itunes has stopped working on my Windows Vista PC. I wasn't too concerned about it as I had everything on my iphone and rarely used it. But I recently bought an iPad and I want to sync it to my itunes account.

I am getting a message that the Data Execution Protection Settings are closing the itunes program. But , when I try to change the DEP settings it is not possible to do it for itunes. I have also tried to un-install and reinstall the itunes ( and apple related programs ) but that hasn't worked either. I am not sure that I have done that correctly though as I have been told it is difficult to do? Any help would be very much appreciated! Thanks!

I knew that, my question was more about the viability of using the ATV without having a TV connected and contolling it directly from an iPad to stream music.
Jim

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ITunes Store access causes "iTunes has Stopped working...Windows is check..

When accessing iTunes Store from iTunes, which has worked well for several years, it stops half-way through progress bar and then I get the "iTunes has Stopped working...Windows is checking..."..then " A problem caused the program to stop working correctly. Windows will close the program and notify you..."
Probably not a related problem, but also, when synching with an iPhone that I recently reset, copying just 188 tracks in selected playlists to transfer to the iPhone, the copying stops and hangs after just a few tracks, so this is unsuccessful too.
Another iPhone worked a synch but fewer tracks to download!
I've uninstalled and re-installed iTunes 9.2 etc - doesn't fix problem. Any help please?

Wow, that is crazy .... but it worked! Thanks for taking the time to post that up as I would never have even dreamed of thinking that the display drivers would stop iTunes working... that *****.
For any one else - this was Windows Vista on a Dell inspiron, went to Start menu-> Settings-> Control Panel-> Device Manager -> Display Adaptors -> right click on ATI Radeon (in my case) and then "Update driver software" and let windows search the web

I recently updated my iTunes to version 10.3.1.55 and when i launch the program it says 'iTunes has stopped working' then another window pop up saying me to close program.HELP!!! ME PLEASE!!

ok i installed new iTunes version 10.3.1.55 and when i launch itunes it says 'iTunes has stopped working' i get to my problem history this is whay i found
Problem signature
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          10.3.1.55
Application Timestamp:          4deec351
Fault Module Name:          MediaToolbox.dll
Fault Module Version:          1.0.694.7
Fault Module Timestamp:          4ddeb575
Exception Code:          c0000005
Exception Offset:          00250000
OS Version:          6.0.6002.2.2.0.768.3
Locale ID:          1033
Additional Information 1:          fd00
Additional Information 2:          ea6f5fe8924aaa756324d57f87834160
Additional Information 3:          fd00
Additional Information 4:          ea6f5fe8924aaa756324d57f87834160
PLEASE HELP ME!!!!

Fault Module Name:          MediaToolbox.dll
Fault Module Version:          1.0.694.7
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post:
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a window pops up saying that the prograam has encountered a problem and sh...

Itunes 10.5 has stopped working message on windows vista

Hey Guys.
I've just updated to iTunes 10.5, currently running vista 32bit.
I get an error message when i try and start up itunes saying itunes has stopped working, then this...
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          10.5.0.142
Application Timestamp:          4e9243f2
Fault Module Name:          CoreAudioToolbox.dll
Fault Module Version:          7.9.7.8
Fault Module Timestamp:          4e72cbf1
Exception Code:          c0000005
Exception Offset:          0023e3c2
OS Version:          6.0.6002.2.2.0.768.3
Locale ID:          2057
Additional Information 1:          fd00
Additional Information 2:          ea6f5fe8924aaa756324d57f87834160
Additional Information 3:          fd00
Additional Information 4:          ea6f5fe8924aaa756324d57f87834160
in the tab.
Have tried install and fix, have tried uninstalling itunes and all apple software and reinstalling but no help.
Anyone got any ideas?

How many cds have you ripped since replacing the drive? I think you have just been lucky.
I mostly use an external cd drive. I still have the problem with both internal and external drives.
Remember this problem is random. I have tried 3 cds in a row and had no trouble, then on the 4th the issue is back.
I don't believe this issue will completely go away until Apple prvides a fix with an iTunes update.

Itunes has stopped working-error on windows 8

Hi all,
I had recently purchased a laptop with windows 8 on it.
I had installed itunes and when I am trying to open it is says
ITUNES HAS STOPPED WORKING. WINDOWS IS CHECKING FOR SOLUTION.
I dont know what to do. I tries to uninstall and install it again but I got same error again and again.
Can U plz help me what to do to make my itunes work.
Thanks in advance...

Can anyone plz hep me

ITunes has stopped working message! Windows is shutting it down. Etc etc.

My iTunes won't complete a sync ever since I updated to latest software. I've done all the uninstall reinstall suggestions and it still diesnt work on windows 7 home premium! How can I fix this? I can't live without music on my phone!

Im having the same problem.
I phoned Apple Customer Care and spoke to a very helpfull man who took me through some trouble shooting processes before suggesting I uninstall and re install.
I did this but am still having the same problem.
Have you had any luck fixing yours?

ITunes has stopped working on my Windows 7 laptop.

Problem Event Name:
APPCRASH
Application Name:
iTunes.exe
Application Version:
10.5.2.11
Application Timestamp:
4ee0844d
Fault Module Name:
MSVCR80.dll
Fault Module Version:
8.0.50727.6195
Fault Module Timestamp:
4dcddbf3
Exception Code:
c0000005
Exception Offset:
0001500a
OS Version:
6.1.7601.2.1.0.256.4
Locale ID:
1033
Additional Information 1:
0a9e
Additional Information 2:
0a9e372d3b4ad19135b953a78882e789
Additional Information 3:
0a9e
Additional Information 4:
0a9e372d3b4ad19135b953a78882e789
I have 64 bit and Quicktime still works.

Hello,
I suggest that you follow the instructions in this Apple troubleshooting article.

ITunes has stopped working upon opening Windows 8.1

I uninstalled and reinstalled my iTunes and it wont open.....Help??

Can you open iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes)?
If so go to Edit > Preferences > Store and turn off Show iTunes in the Cloud purchases.
Also go to Edit > Preferences > Advanced > Reset Cache.
And for good measure sign out of the iTunes Store.
You may find iTunes will now start normally.
tt2

Itunes Has Stopped Working, Program closes

I have recently just updated my Itunes and it has stopped working. This happened in a previous updated version, but after a reinstall i was able to get it to work. This time it did not work, and I can't seem to find a way to get the program to work now.
The error looks like this...
I open itunes from shortcut on desktop or exe file from program file
I see itunes is opened up, i can see my playlists/songs everything
Before i get a chance to do anything windows pops up with a window and says
"Itunes has stopped working...windows is checking for a solution to the problem...A problem caused the program to stop working correctly. windows will close the program and notify you if a solution is available.
I can only click on the "close program" button.
I have tried a reinstall twice now, and am lost for ideas on how to fix this. I'm not amazing at troubleshooting problems, so I've posted the error that shows up in my event log. Any help would be appreciated so i can continue to use the itunes store, and update my iphone.
Dell Vostro 1510
Windows Vista Home Basic 32-bit
Service Pack 2
Version=1
EventType=APPCRASH
EventTime=129022629143916684
ReportType=2
Consent=1
UploadTime=129022629169746684
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=iTunes.exe
Sig[1].Name=Application Version
Sig[1].Value=9.0.2.25
Sig[2].Name=Application Timestamp
Sig[2].Value=4ae90227
Sig[3].Name=Fault Module Name
Sig[3].Value=QuickTimeH264.qtx
Sig[4].Name=Fault Module Version
Sig[4].Value=7.64.17.73
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4aa21f41
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=000587a4
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.0.6002.2.2.0.768.2
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=fd00
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=ea6f5fe8924aaa756324d57f87834160
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=fd00
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=ea6f5fe8924aaa756324d57f87834160
UI[2]=C:\Program Files\iTunes\iTunes.exe
UI[3]=iTunes has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=iTunes
AppPath=C:\Program Files\iTunes\iTunes.exe

Good job posting the event log entry, Charlie.
Sig[3].Name=Fault Module Name
Sig[3].Value=QuickTimeH264.qtx
Okay, taken at face value this is suggesting there's a problem with your QuickTime (which makes sense in context, because iTunes requires a properly functioning QuickTime in order to run).
So, let's first try swapping out your existing QuickTime.
Head into your "Uninstall a program" control panel. Uninstall QuickTime.
Next, we'll clear away any leftover QuickTime program files or folders.
Restart your computer.
After the computer restarts, open Local Disk (C:) located in Computer or whichever hard disk your programs are installed on.
Open the Program Files folder.
Right-click the QuickTime folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
Open Local Disk (C:) located in Computer or whichever hard disk your operating system is installed on. Open the Windows folder. Open the System32 folder.
Right-click the QuickTime file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
Right-click the QuickTimeVR file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
Right-click the Recycle Bin and choose Empty Recycle Bin.
Restart the PC and download and save a copy of the QuickTime standalone installer to your hard drive (get the one that doesn't mention iTunes):
http://www.apple.com/quicktime/download/
Install QuickTime by doubleclicking the QuickTimeInstaller.exe file.
Restart again, and try launching iTunes again. Does it launch without the error this time?

MESSAGE - itunes has stopped working correctly

Hi,
I have recently transferred to a new PC and installed itunes 10.5.
When opening itunes i receive the error message:
"itunes has stopped working correctly. Windows will close the program and notify you if a solution is available." Needless to say no solution is received.
A suggestion in another post on this subject in the Apple Support Communities thought this was related to itunes trying to access the itunes store and failing. Following this solution (which worked for the person who had the problem with his iphone) I:
disconnected from the internet
opened itunes
syncd my ipod touch
enabled the internet
closed itunes and re-opened it.
When NOT connected to the interent all was well and I synd my ipod touch. However on re-connecting to the interent I received the same error massage. This suggests that the problem is something to do with the program trying to access the internet.
Has anyone any suggestions as to how I can solve this problem? It may not be relevant but I use AVG Internet Sucurity 2012.
Thanks, Martin

Great!!

ITunes Video Podcasts - Message: " iTunes has stopped working"

When I try to play my video podcasts I'm getting the message "iTunes has stopped working". I'm able to play my music and sync my iPod Nano 6th Gen just fine. I looked through 19 pages of messages to see if this specific problem has been addressed previously but didn't find anything. I'm running Ver 10.1.0.56. If anyone can point me in the right direction I'd appreciate your help. I'm using VisionTek ATI Radeon HD4850, 512MB, PCI-e. As far as I know the driver is up-to-date - I'm set up for automatic updates.

When I try to play my video podcasts I'm getting the message "iTunes has stopped working".
Your Windows 7 will have been recording additional information about those ones. Fingers crossed, that'll give us a heads up about the nature of the trouble.
Head into your Action Center and look through your Problem History for iTunes problem reports generated at the time of the errors. Open them up and have a look through.
Do they seem to be saying pretty much the same thing? If so, copy the contents of a typical problem report into a reply here so we can have a look.

TS3212 Why can't I find a help # to call about my problem "iTunes has stopped working"

"iTunes has stopped working"
Acer system, Windows 8, trying to download iTunes for Windows 8. Partial loads but at @ 75% stops. Worked with prior version of Windows transferred over.
Full message: "A problem caused the program to stop working correctly, Windows will close the program and notify you if a solution is available."
Troubleshooter didn't help, removing and down loading iTunes for Windows 8 did not work. same message each time.
Windows message says its an "incompatible program."
How do I get this to load correctly? AND HOW IN THE WORLD CAN I TALK TO SUPPORT ABOUT THIS PROBLEM, I HAVE SPENT 1/2 DAY TRYING

Apple don't provide free telephone support for iTunes.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

When I try to open iTunes,it tries to start but than I get a message stating-iTunes has stopped working , close the program. Does anyone have a problem like this? I'm using windows 7 compatibility turned off.

I'm using a Dell PC with windows 7. Apple Store cannot open completely. An error message states- iTunes has stopped working, close the program.
I have spoken to at least 3 Techs with no solutions found for this problem. Compatibility mode turned off. Newest Download from Apple site.

See HT203206: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

HT1689 I can reach the iTunes Store from my iPod Touch, but it will not open on my PC running Windows 7. Message shows that iTunes has stopped working. This happens every time. I have updated iTunes Software. Will not solve the problem. What is wrong

I have uninstalled iTunes several times and reinstalled it on my PC running Window 7 with all updated loaded. When I click on the iTunes Store Box, Nothing happens except for a message that reads:
          iTunes has stopped working.
The following items give me a choice, but no answer comes up. The computer will shut down the website.
          "Check online for a solution and close the program"
          "Close the program."
There is an item below the box that is selectable for View problem details. When clicked a long list of items show up. I have listed some of the problems as written, but I do not understand them. I know the iTunes Store has been available on earlier versions of of iTunes but is not on this version. How can we go back and download an earlier version of iTunes?
     Here are some of the Problem Details:
     "Problem signature: APPCRASH
     Application Name:     iTunes.exe
     Application Version: 11.0.1.12
     Application Timestamp: 50c8fc7e"

I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony

TS1717 I have today purchased an iPod nano. I am using Widows 7. When I try to register the iPod I get the message that " iTunes has stopped working" I have reinstalled iTunes with the same result. Where do I go from here? Brian.

I have today purchased an iPod nano (gen 6); I use Windows 7. Am trying to register my iPod but each time I submit required info I get the message "iTunes has stopped working". I have reinstalled iTunes with same result. Where do I go from here?
Brian

Hello notime4,
The article linked below details some useful troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen

Hi there, I have recently noticed that Itunes has stopped working on my Windows Vista PC. I wasn't too concerned about it as I had everything on my iphone and rarely used it. But I recently bought an iPad and I want to sync it to my itunes account.

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