Hi there! I'm from Brazil and i'm going to spend my vocations in NYC. I herad that in the US Apple Store, they give you $250 credits on your old iphone. This is true? Even if I both my iphone here in Brazil?

Apple does offer a trade-in program and a recycling program.
For the recycling program: http://www.apple.com/recycling/
For the trade-in program, contact the store in question.
They may not accept iPhones from outside the US.
The trade-in program requires the device to be fully functional.
Frankly, you will get a better value by using other services or selling the device yourself.

Similar Messages

If you have a shattered screen and the lock button doesnt work, but you only tell the apple store about the lock button, will they give you a whole new phone, or just fix the button. Even if you still have warranty

I recently broke my lock button when it dropped, and wont work again, also i shattered my screen a while back, but it didnt bother me. Now that i want to get the button fixed, will the apple store only fix the button, or the whole phone. I still have 2 weeks of warranty left so it's not like they'd fix one thing and not the other when either way they'll both be free ya know?

They will not give you anything.
They wil either return the device as is or replace it at the out of warranty replacement cost.

TS3376 i read somewhere that even if a device is offline, it can give you a last known location. Is this true and how do I access that?

I read somewhere that even if a device is offline, find my iphone can give you a last known location. Is this true and how do I access that?

Your iPhones's last known location will be available for a day. After 24 hours you will no longer be able to see this last known location if the device is offline or otherwise unable to connect to Find My iPhone to provide an updated location.
See here: http://support.apple.com/kb/TS4006?viewlocale=en_US&locale=en_US

I have lost my iphone 5. The person who has my phone right now is still using my game center id to play one of my game that i have in that phone named "Clash of Clan". Could you guys help me to sign out this icloud's ID and game center's ID from that fone

i have lost my iphone 5. The person who has my phone right now is still using my game center id to play one of my game that i have in that phone named "Clash of Clan". Could you guys help me to sign out this icloud's ID and game center's ID from that phone for me, or anyone knows how to do this, please mail back to me. Id : "[email protected]" Thanks.

As far as I know you can't delete the primary email address for an iCloud account. It's assigned when the account is created. But your neighbor wouldn't have been able to get into your iCloud account without your Apple ID and password. Are you sure the account wasn't still on your phone when you gave it to him?
You could migrate a copy of your data to a new iCloud account but I would still be concerned that someone else was using my old account, which presumably still has your data in it.
I'm fairly certain that you're going to have to have iCloud support help you sort this one out as they may have the ability to make changes to an existing account that users can't. Make an appointment with the genius bar at a nearby Apple store and have them take a look at it. If necessary, they should be able to contact iCloud support for you.

I am switching from an iphone 4s to a 5s. When I try to restore from icloud and then choose a backup, it tells me "No iCloud backups are compatible with the version of iOS on this iphone." How can get into my new phone to update?

I am switching from an iphone 4s to a 5s. When I try to restore from icloud and then choose a backup, it tells me "No iCloud backups are compatible with the version of iOS on this iphone." How can get into my new phone to update?

UUpdate the new iphone to iOS 8.3 before you try to restore the backup.

I recently bought some songs from itunes, and I tried to sync my mac air laptop to my nano ipod, but it didn't work. I usually use my PC computer to do this, and my music is in the itunes library on my mac, it just won't sync to my ipod. Any ideas?Thanks!

I recently bought some songs from itunes, and I tried to sync my mac air laptop to my nano ipod, but it didn't work. I usually use my PC computer to do this, and my music is in the itunes library on my mac, it just won't sync to my ipod. When I tried to sync my ipod to my PC to see if the computer was the problem, my recently purchased songs still didn't show up. Any ideas as to what to do? Thanks!

http://www.everythingicafe.com/quick-tips-how-to-delete-songs-from-your-iphone-i pad-or-ipod-touch/2012/02/14/

I have 2 iphones that share the same apple id but do not want them to share contacts and apps, how can I change this

I have 2 iphones that share the same apple ID I do not want them to share contacts and apps how can I change this?

You can use separate AppleIDs for iCloud, iMessage and iTunes - you just need to create unique AppleIDs for the iCloud accounts if syncing contacts that way (you will need an email address that is not already registered as an AppleID though to get another AppleID).
Apps are a different matter in that purchases are tied to the AppleID used to log in to the store to make the purchase. So you can create another AppleID for iTunes as well and use different ones on the different phones, but any apps you have already purchased with your existing AppleID are permanently tied to that AppleID.
Really, unless you are sharing apps, content and such, there is no reason to use the same AppleID on each anyway. So the simplest solution is to create new AppleID(s) for the second device. If you need an email address to do that, just get a gmail account (or hotmail, yahoo or any other free email account).

I purchased a season of a TV show from itunes and it won't go onto my ipad, i've purchased several seasons in the past and never had this issue, how can i fix this?

I purchased a season of a TV show from itunes and it won't go onto my ipad, i've purchased several seasons in the past and never had this issue, how can i fix this?

Drew how is that even possible? I use gift cards all the time, any time I've had insufficient funds iTunes will not allow the purchase, sights Insufficient funds and rejects the purchase. Any time I log into my account the money in that account appears in the upper left corner. If you're not seeing that then you have other issues. Anyway... Kneil is right you should be able to rip CDs you own to your iTunes library (regardless of your money matters with iTunes), then depending on how you set up the music you need to add it to your playlist and then sync it to your iPod. Did imported music ever work? How are you ripping or importing the music to iTunes? Are you using a compatible format?
Something else to look at-- It's possible your cable is defective, have you tried a new or different cable? Some of what your describing is a bad cable issue. Good luck, Cheers.

Can i pre order and purchase an iPhone 6 from the canada apple store online and have the phone shipped to ontario using a master card from another country?

can i pre order and purchase an iPhone 6 from the canada apple store online and have the phone shipped to ontario using a master card from another country?

No

HT5621 I have 14 cent on my apple account and cannot leave the Irish apple store for the Canadian store,how do I use this 14 cent or delete it from my account?

I have 14 cent on my apple account and cannot leave the Irish apple store for the Canadian store,how do I use this 14 cent or delete it from my account?

Greg the king hyland wrote:
... ,how do I use this 14 cent or delete it from my account?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Just installing a few updates from the Mac App Store for mountain lion on my 2010 MacBook Pro, during this it made a noise and then the screen and keyboard went off, like it is off. What happened, is it off...or should I just wait it out?

Just installing a few updates from the Mac App Store for mountain lion on my 2010 MacBook Pro, during this it made a noise and then the screen and keyboard went off, like it is off. What happened, is it off...or should I just wait it out?

What kind of noise?
The only things I can think of that make noise are fans and disks. Fans usually will not cause the computer to shutdown as you describe. My guess is your disk drive died. I hope you made a backup prior to start the ungrade.
Allan

My iPhone 4 shut down in the middle of a conversation and won't restart or charge. Any suggestions? The nearest Apple store is hours away from where I live.

My iPhone 4 shut down in the middle of a conversation and won't restart or charge now. Any suggestions? The nearest Apple store is hours away and I depend on my phone to stay in constant touch with my child's specialist.

I've tried that several times. It will not reset. The screen just stays black. I've never had this problem before. It usually resets the first time.

When I try to edit preferences iTunes for Windows locks up. I have only one user. This is true even after a reboot.

When I try to edit preferences iTunes for Windows locks up. I have only one user. This is true even after a reboot.

Hello MF7642,
Thank you for contacting Apple Support Communities.
You can use this article to troubleshoot your issues with iTunes.
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Regards,
Jeff D.

To whom it may concern, I bought an iPhone 4s last November from your New York store (IMEI number ). It has now malfunctioned (the wi-fi button is grated out and so the wi fi cannot be switched on). I have been told by the Polish Apple store that the

To whom it may concern,
I bought an iPhone 4s last November from your New York store (IMEI number ).
It has now malfunctioned (the wi-fi button is grated out and so the wi fi
cannot be switched on). I have been told by the Polish Apple store that they
would be unable to repair it or replace it as it was bought in the USA. it is
still within the warranty period. could you advise me as to the newt steps
please? Can I send it to you by courier and if so please provide me with the
relevant details.
I look forward to hearing from you.
Kind regards,
Monika Wardecka

Monia202 questioned:
could you advise me as to the newt steps please?
Ah, the dangers of trying to save a few bucks. Warranty is only good in the USA for phones purchased in the USA.
Three options.
1. Fly to the US, go to an Apple store, and have the phone swapped.
2. Send the phone to a friend in the US and have them go to the Apple store and have the phone replaced.
3. Buy a new phone in your home country where the warranty is valid.

A1145 imac g5 isight, freezes after 2-5 mins and then there no power from keyboard and mouse. Changed HDD and no luck and on the install page it freezes. You have to force it to shutdown and leave it for 5-10 minutes and try to turn it on again AHT Passed

A1145 imac g5 isight 2.1GHz
, freezes after 2-5 mins and then there no power from keyboard and mouse. Changed HDD and no luck and on the install page it freezes.
You have to force it to shutdown and leave it for 5-10 minutes and try to turn it on again
Apple HardWare Test Passed
10.5.11
Orginal DVD's 9.2

Could be a heat problem.
Also, try these:
Resetting the SMU on a G5 iMac:
http://support.apple.com/kb/HT1767
and on resetting the PMU on a Power Mac G5, G4 and G3 :
http://support.apple.com/kb/HT1939?viewlocale=en_US
http://support.apple.com/kb/HT1436

Hi there! I'm from Brazil and i'm going to spend my vocations in NYC. I herad that in the US Apple Store, they give you $250 credits on your old iphone. This is true? Even if I both my iphone here in Brazil?

Similar Messages

Maybe you are looking for