Hi there- I've been paying 29.99 a month for a while for CC, but Adobe says I only have a free membership.

I need to find out what's included in my membership- I haven't used it for anything except Premiere about 2 years ago. Now, when I want to upgrade some programs, Adobe tells me I only have a free membership.
There is no contact information on the invoices I receive every month.
I'm not eligible for customer service.
Is there anyone who can help me?
thank you
Laura

You may try this also:
If there is no billing issue,
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
If you use Photoshop at all, you may need to install the latest update to resolve this issue. See this blog post for more information:
http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updat es-now-available.html
If you do not have Photoshop, then try the solution that others have mentioned previously:
Open the Adobe Application Manager (AAM).
If applicable, let AAM complete any automatic updates and restart itself.
Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
Open a CS6 application (e.g. InDesign CC).
If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
Refer to: Re: Top Ten Questions About Creative Cloud
creative cloud software says my free trial has expired, but I have a paid subscription
Regards
Rajshree

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My kid`s been using my apple ID/account for years, but now that he`s older it`s time he got his own. Is there any way to either make a twin account so he doesn`t lose all his purchases from iTunes/AppStore when getting his own account?

My kid`s been using my apple ID/account for years, but now that he`s older it`s time he got his own. Is there any way to either make a twin account so he doesn`t lose all his purchases from iTunes/AppStore or does he have to start from scratch? They payment can still be from my card/account, that`s not the problem, but facetime, imessage etc. is a available on both mine and his apple products (I know you can check what email/phone number we can be reached at, but it`s just a click and he see my messages and I his). It`s the privacy problem that is the most important.

frank_o_s wrote:
My kid`s been using my apple ID/account for years, but now that he`s older it`s time he got his own. Is there any way to either make a twin account so he doesn`t lose all his purchases from iTunes/AppStore or does he have to start from scratch? They payment can still be from my card/account, that`s not the problem, but facetime, imessage etc. is a available on both mine and his apple products (I know you can check what email/phone number we can be reached at, but it`s just a click and he see my messages and I his). It`s the privacy problem that is the most important.
He needs to have his own account, the sooner the better.
As for content, non-protected songs can simply be copied to his own new library, and he can use them. As for protected content and apps, anything he still wants will have to be replaced.

My iphone 4 has no data storage. I have deleted all apps, music and texts and it still says I only have 1.9 GB available. There is nothing in my storage.

My iphone 4 has no data storage. I have deleted all apps, music and texts and it still says I only have 1.9 GB available. There is nothing in my storage.

The problem could be that you don't have enough storage on the device itself, not on iCloud. Go to Settings>General>Usage to see how much "Storage" you have available on the device. Farther down the list is the available storage on iCloud.
Also check:
Go to Settings>iCloud>Storage & Backups>Manage Storage; there, tap the device you need info on and the resulting screen lists Backup Options with which apps store data on iCloud as well. Tap Show All Apps to get the complete list of apps and MB used for backup storage.
A device needs many MB of storage in order to perform a backup to iCloud.
Also see: http://support.apple.com/kb/ht4847`

My apple ipod classic 80gb says there is no music - anything on my ipod, but says it only has 37gb free. Then i try and plug it into my pc with iTunes on (i've set it to do not automatically sync devices) but it still freezes every time. can't restore.

my apple ipod classic 80gb says there is no music - anything on my ipod, but says it only has 37gb free. Then i try and plug it into my pc with iTunes on (i've set it to do not automatically sync devices) but it still freezes every time. the only way to unfreeze it is by detatching the ipod or resetting with menu/centre (until it loads up again, where it immediately unfreezes and comes up with a load of messages saying "cannot read iPod" and when i try and restore it by pressing menu/centre button while it's plugged in, it says "cannot restore as it is being used by another program" or "error 1415". Any ideas how to sort this out? hope i haven't majorly screwed it up. thanks.

Sorted it out. If anyone has this problem i reccommend visiting http://forums.ilounge.com/ipod-classic-ipod-5g-video/237546-ipod-classic-80gb-fr eezes-itunes-need-restore-plz-help-2.html#post1403546 there's some pretty good advice on it. have to go into control panel and re-format iPod into NTFS file. good luck.

I did an update and only only the music purchased from itunes store is there all the cds I burned to it are gone. Tried syncing ipod but it says it will wipe all content. How do I get all my music back. gone from over 6000 songs to 250?

I did an update and only only the music purchased from itunes store is there all the cds I burned to it are gone. Tried syncing ipod but it says it will wipe all content. How do I get all my music back. gone from over 6000 songs to 250?

See Empty/corrupt iTunes library after upgrade/crash.
tt2

I pay $3.99 a month for 200gb storage and in my settings it says I have 166gb left, however I keep geting popup messages on my iphone5 that im out of storage and I cant take pictures etc, any suggestions?

I pay $3.99 a month for 200gb storage and in my settings it says I have 166gb left, however I keep geting popup messages on my iphone5 that im out of storage and I cant take pictures etc, any suggestions?

The money you are spending is for iCloud storage. The warning you are getting is in reference to storage on the iPhone. You cannot increase the storage on the iPhone except to delete content on the device. If you want to take more pictures, you need to remove some content from the device to create room on the iPhone.

How can I quit the photos app? It has been trying to create a library for hours but nothing happens. when I try to quit, it won't let me.

How can I quit the photos app? It has been trying to create a library for hours but nothing happens. when I try to quit, it won't let me. Have just upgraded from iPhotos so don't want to lose any content.

How can I quit the photos app? It has been trying to create a library for hours but nothing happens. when I try to quit, it won't let me. Have just upgraded from iPhotos so don't want to lose any content.
Force-quit Photos as recommended by Arsenal1607.
Make backup of your iPhoto Library and run the iPhoto Library First Aid tools to repair the permissions on your library and rebuild the iPhoto Library.
To launch the First Aid Tools hold down the alt/option and the command key simultaneously while double clicking the iPhoto Library to launch the iPhoto Library First aid tools. You'd to hold down both keys firmly and long enough, until the First Aid panel will appear.
Try both the options "Repair Permissions" and "Rebuild library". Then try again to migrate the iPhoto Library to Photos by dragging it onto the Photos icon in the Dock.
Make sure, you have plenty of free storage. Don't try the migration, if you are running out of storage.

I bought an app for my iPhone, I changed my PC for a Mac and when I sync it erase my app, I want to downloaded again but it says that I have to pay again what can I do?

I bought an app for my iPhone, I changed my PC for a Mac and when I sync it erase my app, I want to downloaded again but it says that I have to pay again what can I do?

How are you trying to re-download it, from within the store or the Purchased link ? You should be able to redownload it for free via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.

Does anyone maybe know why the new Macbook pros don't have iWeb and how i can install it. My Macbook already came with the iLife thing, but it seems to only have iMovie, iPhoto and Garage Band. is there any way that i can install iWeb?

Does anyone maybe know why the new Macbook pros don't have iWeb and how i can install it. My Macbook already came with the iLife thing, but it seems to only have iMovie, iPhoto and Garage Band. is there any way that i can install iWeb?

Apple discontinued iWeb. That's the case for over a year now.
Topics in this forum will tell you that in order to install iWeb you have to find a copy at eBay, Amazon and similar places.
Or here

I have a ipod classic 5th gerneration. Is there any way I can get a new battery for it? Or does Apple only get new batteries for the 7th generations? Thanks

I have a ipod classic 5th gerneration. Is there any way I can get a new battery for it? Or does Apple only get new batteries for the 7th generations? Thanks

Yes you can still purchase replacement batteries your iPod from third party repair companies. Apple does not offer replacement parts.
Do a Google search for iPod battery replacement and you should get a plethora of results. There are many good deals on Amazon and eBay.
B-rock

Haven't been able to connect to itunes for 3 days. Says connection error but im connected to the internet

I haven't been able to connect to itunes for 3 days. It says theres a connection error, yet I am connected to the internet. I have redownloaded itunes and still get this message.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Why are we paying over $300 a month for a family plan that doesn't include call blocking or decent voicemail services?

I am a member of a shared family plan which as I see it posted our bill is over $300 a month, which does not include unlimited data, family protection (which allows you to permanently block numbers vs there 30 or 90 day limit if you are not covered) <---- this requires you to constantly be on alert of something so ridiculous that it shouldn't be concerned with, and finally they do not offer an upgraded voicemail service. So my voicemail asks me to enter pin than right to messages. It does not tell me the following: The date the call was made, the time the call was made, nor any other pertinent information regarding the call aside from the number and than the message. It's frustrating because I miss a lot of calls these days due to volume controls and silent modes and ring tones that aren't loud enough that I need to know when calls are received. I don't ever remember having to pay for an upgraded voicemail service, that's like hiring a firm to handle all my incoming calls. I want my answering machine back. I have many other issues to include Verizon's online chat service which has at least one major issue. I won't bring that up here. The question is how much more money can they get for a simple cell phone plan? For christ's sake.
Message was edited by: NoMoreOriginalNames Grammar corrections

The free voicemail is basic which gives you the date and time of the message. If you want more you should pay for more. Also, some Android phones with KitKat have free Visual Voicemail.
Thank you for your feedback, but my phone gives me no choice and it most certainly does not state the date and time that the message was received. The only way for me to know that is if I happen to check exactly the phone log around the same time that the message was left, else it is buried underneath other more recent and answered calls. And seriously man, the whole pay more idea is getting a bit far-fetched. There is no reason why I should be able to buy a portable mini answering machine for a one time payment of $14.99 with a reusable blank tape, they don't have these and we'd look ridiculous carrying them around with everything else, but the point is we are giving permission to charge for some ridiculous things that should not be paid more for. My old answering machine worked just fine, and more importantly I have never paid for an "upgraded" voicemail service. As I mentioned if I want that I can hire a service to do that, but I don't need that. I hope you can understand my growing concerns. We pay for every little in-app purchase, we are being programmed to pay for everything that should already be includedfdasf in an initial price, brought home and enjoyed for its duration. Instead wesdfsdf are paying monthly fees and dues on objects that aren't covered by warranties or insurances which eventually break and leave people struggling to pick up the pieces. These are serious issues because people now rely so much on their phones (of course this is all my opinion) that we've become depandent on them. Anyway, thanks, appreciate all the feedback.
As for blocking this is what it states on my plan under the blocking feature tab:
You can block calls and message from up to 5 phone numbers at no charge.
Expiration. Blocks expire after 90 days. Be sure to reapply the block if you wish to continue the service restriction. To permanently block numbers, subscribe to FamilyBase*.
Limitations.
You cannot block numbers within your account or non-10 digit numbers such as 911,411 or #MIN (checks minutes used).
Apple® iMessage® won't be blocked. Messages from this service can be blocked by disabling the iMessage feature from within the Settings>Messages menu of your Apple device.
Unblocking. To unblock a number, highlight and delete the number, then click "Submit".
So there's the limits, but even worst is they don't include a simple field where I can put the name of the individual I am blocking. So when it comes time to maybe rotate one out (this should be an unlimited number), one of the many 5 I can choose to block, I might not remember who is who or what is what. I have a lot of responsibilities in my life, this is not one that should be pushed on the consumer. It's ridiculous.

I downloaded a song yesterday and when i go to play it i only get the first four or five seconds, then it quits. When I check for available downloads, Apple says all songs have been downloaded to this computer.This last purchase didn't download.

I downloaded a song yesterday, April 6th. It didn't download successfully, but Apple or i-tunes said it has been downloadd to my computer. Well it hasn't. I only get the first 4 or 5 seconds when i try to play it. i don't want to pay for it again. What should I do?

Launch iTunes on your computer.
From the menu bar click iTunes > Preferences then select the Advanced tab.
Click Reset warnings and Reset cache
Click OK.
Restart your computer, launch iTunes.
Click Store > Check for Available Downloads...

How can my business survive paying $1,000+ per month for our domestic internet and cells alone?

We are a small 'mom & pop' business. Recently we relocated our shop and offices to an area where we have had to use Verizon solely for all our internet and cell usage. None of the local phone companies service our little "twilight zone" here, even though there is a huge church which houses and employs hundreds of people just down the street from us. Our bill went up to $1157. last month and then, after watching our usage like hawks, our bill was still $657. this month! We were paying somewhere between $250-$300 before we moved. We cannot sustain these charges and cut down on our internet usage any further. We already cannot use it as much as we need because we are only able to purchase up to 50MB and we used somewhere in excess of 70MB ..... OVERAGES are killing us.
I have inquired with Verizon if there was some way for us to get on a land line through them here.... but all I got was the run around and a lot of customer service reps who just bounced me around.
So now I'm reaching out for help here.... does anyone know what I'm talking about? Is there an answer or am I just ... out of luck with regard to finding a manageable way to stay in business and still be able to afford to pay our Verizon bill.

Hi Nageswara,
Did u got the answer for this thread.
I have similar requirement where unpaid absence has to be calculated based on 26 days as constant.
I have manitained DIVI = 26 in T511K.
If the ZPP1 is like below :- (it takes calendar days of the month)
RTE=TKSOLL
RTE-TKAU**
RTE*KGENAU
RTE/TKDIVI
ADDWT *
If the Zpp1 is like below :- (it takes 26 days as constant)
RTE=26
RTE-TKAU**
RTE*KGENAU
RTE/TKDIVI
ADDWT *
My requirement is fulfilled by the above second rule, but it stops prorating the increment given in mid of the month and pays old and new Basic without prorating.(double pay)
Kindly help in this regard.

TS3276 Ever since I upgraded to OSX Lion I have not been able to receive email from Comcast. I can send but not receive. I have dealt with Comcast on several occassions and after trying all the usual remedies they cannot get it to work.

After several attempts with Comcast to fix the problem of receiving mail, I am hoping someone here can give me sound advice. Ever since I upgraded to OXS Lion I can send email through Comcast account but, cannot receive it

Please detail ALL you have done so far in the way of troubleshooting? Need this info to avoid the been there done that scenarios that you have already tried w/Comcast.
==============
Your post states you are using Lion.
Your system profile confirms you are using Snow Leopard (OS 10.6.8)
You posted in the Mountain Lion forums (OS 10.8.)

Hi there- I've been paying 29.99 a month for a while for CC, but Adobe says I only have a free membership.

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