Hi there, kindly i forgot my security questions answers for my Apple Store, what shall i do?

Hi there, kindly i forgot my security questions answers for my Apple Store, what shall i do?

If you have a rescue email address (which is not the same thing as an alternate email address) on your account then you can use that to reset them : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : http://support.apple.com/kb/HT5620

Similar Messages

  • I forgot my security question answers for my iTunes account and now it won't let me buy anything. What do I do?

    I forgot my security question answers for my iTunes account. Now I can't buy anything with the 15 dollars I have in it. How do I regain access to my money?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 I forget "Security Questions' Answers" for my Apple ID.

    I forget "Security Questions' Answers" for my Apple ID. I did not add a rescue email while creating it too. Therefore, i am not able to purchase any apps from "AppStore". Any solution to solve this problem? Thanks!!!!!!

    Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
    Setting up a rescue email address requires correctly answering two of the questions.
    (92643)

  • HT5312 i forget the security questions  answer for my Apple ID?

    i forget the security questions answer for my  apple id

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I forgot my security question answers for my ipod, what can i do to fix this so i can buy stuff again?

    Hi, ive had my ipod for about a year. I used it frequently until my charger broke then it pretty much collected dust for the next 3 or 4 months. but ive started using it frequently again because i finally found a charger for it that works ( long story short, i was stupid and didnt think that it was my laptops usb ports that werent working . I ended up buying a port and im wall charging it now) but now, when i want to buy a song or an app thats money it wont let me! I have 7 dollars in this account but it says i have to answer my security questions since its been so long. I forgot them!! Is there anyway I can possibly fix this to where i can use my account and its money again or should i cut my loses and make another account?
    Any help I'm thankful for!!c:

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (90678)

  • I forgot my security questions answers and i dont know what email i put for my rescue email and now i cant download anything off itunes and cant change my rescue email

    i use to have a ipod and sold it to get my new iphone and im using the same apple id and i put money on my itunes today and it would not let me download any music with out answering my security questions which i forgot the answers to these and went online to send the answers to my email and they sent the email to my rescue email i cant remember what email i used for this and online it wont show me what email and know i cant change it what can i do ?

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.

  • Security questions answer for my apple ID.

    Hi there, Sorry I coudn't find the right place for my question
    I want to change my apple ID password, so They asked me to answer security questions.
    The problem is I forgot the answer. I tried to send the answer to my rescue email, But I haven't receive any replay on my rescue email ..
    thanks

    If it hasn't arrived after a few hours and isn't in a spam filter, you need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94682)

  • How do I delete an @me acct on my ipad2? Can't remember password OR security question answer for current apple acct so It won't let me edit either!

    I am trying to dele an old @me acct on iPad 2 in the settings page. Help!
    Won't let me delete it and I have a new Apple ID but can't remember the answer to one of the security questions. Is there no way to reset that or recover the answer!?
    This should not be this difficult! I'm trying to swallow the apple kool aide but it is choking  me!!

    This is for your protection, its not supposed to be easy.
    You should be keeping a record of all your passwords, security answers, etc.
    Rescue email address and how to reset Apple id sec. questions.
    http://support.apple.com/kb/HT5312?viewlocale=en_US&locale=en_US
    If that doesn't work and you can verify the following info, call 1-800-APL-CARE.
    1. apple id username, that is not locked or disabled.
    2. serial number of an apple product registerd in your name
    3. Billing info associated with your account

  • HT1920 How do I access my security questions & answers for my apple account?

    How so I access my security questions and answers on my apple account?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104176)

  • Forgot my security question answer

    Forgot my security question answer for verifying my account what's the name of car I owned is my first car

    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HE37
    My Apple ID
    https://appleid.apple.com

  • Could you help please ? I forgot my security questions answer

    Hello to evewryone ! Could you help please ? I forgot my security questions answers !

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    It is suggested that you contact Itunes Customer Support and ask that they transfer your issue to the Account Security Team to reset the questions so that you may configure them again.
    iTunes Support -
    http://www.apple.com/support/itunes/

  • HT5312 I forgot my security question answers but there is no option to email rescue address when I am managing my Apple ID..

    It says in the article for rescue email and security q's in the picture in step 5 that you can email your rescue address if you forgot your security question answers. However, when I am managing my Apple ID there is no option like that..Please help!

    You should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your account/security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • HT1918 I forgot my security question answers... Unless there case sensitive I'm not sure, how can i resolve this?

    I forgot my security question answers... Unless there case sensitive I'm not sure, how can i resolve this?

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Forgot my security question answers, how do I reset them?

    I forgot my security question answers...... How can I reset them??? Help!!!

    It's not due to lack of reading the screen.  I'm getting the same thing on one of my apple id accounts.  I logged in using two other accounts I have and each had a slightly different behavior.  One had the "reset password by email" button above the security questions that I could modify just fine.
    However, my primary account which is used for accessing other services with Apple will not allow me to see the "reset password by email" or allow me to edit my security questions.  It gives me a combination of two questions out of three possible.  Unless I get the answer right, it will not let me reset the password or change my security questions. 
    I've scanned the web pages in painful detail and am not missing any instructions or other links that might help get around this "chicken and the egg" problem.
    The primary difference between the problematic Apple ID and the others I've used is that it was associated with a Family Pack mobile me/.mac account.  It was the primary account.  Wonder if there is some special code to protect the primary account id so that the other five Mobile Me/.Mac accounts won't get compromised.  Just grasping at straws ...

  • HT201303 i forgot my security question answers - how do I change

    how do you access or change account info if you forgot your security question answers and have no alternate email address set up to verify.

          Congratulations on being the next victim of Apple's current SNAFU!      
    If you don't have a rescue email address set, then you're SoL.
    If you do, then reset your info and check in there.
    If not, you'll have to contact iTS, and wait for God knows how long for Apple to complete its pending investigation in this SNAFU.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

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