Hi Today I Bought a Brand New iPhone 5s And It Woked Fine For About 3 Hours And Then It Just Shut Itself Down, It Goes To The Apple Logo Then To The Loading Screen For About 15 Minutes And Then It Shows A Blue Screen And Then Repeats Please Help!

I Was Really Excited About My New Phone And Now It Is Just Completely Messed Up. It Shut Itself Down After About 3 Hours Of Use And Now It Just Goes From Apple Boot Logo, To Loading Screen, To Blue Weird Screen, And Then It Goes Back To The Boot Logo. When I Plug It Into My Computer It Recognizes The Phone But It Doesnt Show Up In iTunes 11 PLEASE HELP

Can you do a Reset by holding the Sleep button and the Home button at the same time for about 20 seconds?

Similar Messages

I bought a brand new iPhone that Apple support says it is a replacment, what shall I do?

I bought a brand new iPhone 4 that has started to over-heat, since the first usage, and when I tried to contact Apple support online, they ask for the serial number for the phone that when entered it said "this serial number is for a product that has been replaced, please enter the replacment serial number for warranty info etc..
What shall I do to get a replacement(for the overheat problem)? even though I bought it brand new!!!!
Not to mention the main problem that got me into this which is the excessive heat that makes using the iphone 4 impossible!!!

Well, it is not a well known retailer and I am sure that going to him and telling him this won't make a difference to him, he might be even not aware of the whole thing.
Rather than not having an Apple retail store here in Jordan, if I want to let Apple check the iphone I'll have to DHL it to a country with Apple retail store available in it!

Yesturday i bought a brand new iphone 4 and i got home and the guy i bought it from had alot of pictures and apps on it so i tried reseting it and whean i was reseting it it went black and hasnt came in since ive tride to hold power and home but dont work

yesturday i bought a brand new iphone 4 and i got home and the guy i bought it from had alot of pictures and apps on it so i tried reseting it and whean i was reseting it it went black and hasnt came in since ive tride to hold power and home but dont work plz help

kawasaki-boss wrote:
yesturday i bought a brand new iphone 4 and i got home and the guy i bought it from had alot of pictures and apps on it s
How could it have been a brand new phone if there were already pictures on it?
I'd ask for your money back.
Matt

I put my iPod charging, but it wont charge. The Apple logo appears on the screen for five seconds and then it goes off again. Afterwards, it does it again and again and again. I can leave it 1 hour or day charging and it will be doing this the whole time.

I put my iPod charging, but it wont charge. The Apple logo appears on the screen for five seconds and then it goes off again. Afterwards, it does it again and again and again. I can leave it 1 hour or day charging and it will be doing this the whole time. What should i do????????????????????????????????????????????????????????????????????????????? /

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
and
Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I just bought a brand new iPhone 5s and a huge problem is that when i try to sync my music to my iPhone 5s, under the music tab it says that i can only access my music via iCloud. is there anyway to sync your music from your computer?????

I just bought a brand new iPhone 5s and a huge problem is that when i try to sync my music to my iPhone 5s, under the music tab it says that i can only access my music via iCloud. is there anyway to sync your music from your computer?????

The ! sign before the song means that the actual song is no longer on your computer and/or iTunes library.

TS1702 i have erased my all phone contact list and then the message comes that it will be deleted with in an hour. but now my phone is not starting and only the apple logo appears on the screen. what should i do now..!

i have erased my all phone contact list and then the message comes that it will be deleted with in an hour. but now my phone is not starting and only the apple logo appears on the screen. what should i do now..!

That number is for an apple server in the UK that is used for iMessage activation. A hidden SMS is snet to that number when you turn iMessage on and is used to verify your phone number. I suggest you turn iMessage off. In settings/phone turn on dial assist. Check with your carrier to see if you can send an international SMS as you end that possibility to activate iMessage. Rest your phone (Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).) then turn iMessage back on.

When I try starting my iPod touch, it won't start; the Apple logo comes up for a few seconds, and then, it just shuts off. I tried to charge it through an outlet; the iPod didn't even charge, so I tried to restore my settings on my computer. iTunes won't

when i try starting my IPod it won't start, the Apple logo comes up for a few seconds,and then. it just shut off . I tried to charged it through an outlet, the IPod didn't eve charger so I tried to restore my setting in my computer, i tunes won't

But that requires the computer to see the ipod. I am having the same problem and I keep being told to restore it, but you have to either get the ipod to turn on or have the computer see it in order to so that. Right now I have a pretty useless 32GB ipod touch cos I cant get the thing to turn on! I can only get the apple logo for like maybe 20 seconds and it goes away. Ive charged it for days on a wall charger, on the computer usb charger, and on a speaker charger. Nothing works.

My iPhone 4s is not switching on, I connected it to itunes thru my Windows 7 laptop and it says phone needs to be restored. I clicked okay and it started the process however the progress bar with the apple logo is on the screen, progressbar do not start

My iPhone 4s is not switching on, I connected it to itunes thru my Windows 7 laptop and it says phone needs to be restored. I clicked okay and it started the process however the progress bar with the apple logo is on the screen, progress in the bar did not start yet after 5 hours. Some one please hep me.

I did put it in DFU mode but its still not working, although everytime it shows your iphone needs to be restored. Kindly help.

I tried to restart my ipad. Instead of the apple logo coming up, the wheel is up and has circled for hours. I don't know what to do about this. Can anyone help? Thanks.

I tried to restart my ipad. Instead of the apple logo coming up, the wheel has circled for hours. I don't know what to do about this. Can anyone help? Thankis.

Hard Reset.
- Hold down the Home Button (Circle button with White Square in it)
- Wait for the 'Slide to Unlock' screen pops up
- Test to see if the issue is resolved.

Hellow my i pod is not working.actually bettry was too low then i puted on charging.it starting charging but not going to power on.when it tried to starting on sunndly after the apple logo it showd the 5 % bettry and went back off and this proses is carry

hellow
my i pod is not working.actually bettry was too low then i puted on charging.it starting charging but not going to power on.when it tried to starting on sunndly after the apple logo it showd the 5 % bettry and went back off and this proses is carry on.plz help me how it witt work starting.i urgently need to on my i pod.plz help me plzzzzzzzzzzzzzzzz

Hi there shehla sattar,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPad: Basic troubleshooting
http://support.apple.com/kb/ts3274
-Griff W.

I am having trouble with my iPad, i can start it, but the iPad does not work. i tried to use the power and home button at the same time, the apple logo appears, but the iPad does not work. What am I suppose to do?

I am having trouble with my iPad, i can start it, but the iPad does not work. i tried to use the power and home button at the same time, the apple logo appears, but the iPad does not work. What am I suppose to do?

After the Apple logo appears, what happens then? Can you hear any sounds or if you tap on the screen, does it seem like apps can open or are you just seeing a black screen? You might have a hardware problem, but you can try restoring the software and see what happens.
Read this in its entirety before you do anything. Make sure you read the sections at the end about using recovery mode.
iTunes: Restoring iOS software - Support - Apple

My computer just shut itself down and upon restarting it now will not accept my password to log into my computer desktop

My computer just shut itself down and upon restarting
it now will not accept my password to log into my computer desktop
How can I reset my password!!

This Apple article has some possible solutions.
Best of luck.

I just bought a brand new iPhone 4s from a Three store. When I used the cloud restore to put the data from my old 3gs onto the device, it's prompting me for an Apple ID login with an email address that isn't mine!

I just got a brand new iPhone 4S on a contract from my local Three store. When I used the cloud restore to put the data from my old 3GS onto the device, it's prompting me for an Apple ID login with an email address (hotmail) that isn't mine! My old phone has NEVER had any Apple ID other than mine log into it, and the new one's a sealed box that I've opened and set up from scratch. Can anyone please explain this? I'm worried there's some kind of problem with my iCloud data being mixed with someone else's or something... Since I logged in with my own ID, it's downloaded the data perfectly fine, but I just got the Apple ID prompt again a moment ago with this same hotmail address in it... I'd be very grateful for any explanation!

In iTunes on your computer, select the Purchased section under STORE in the left column. Click on the first track and choose "Get Info" from the "File" menu.
In the "Summary" tab you'll see details of the purchaser of the track. Click Next to go through all your purchased music one by one until you find the ones you need to get rid of.
Unfortunately, there are no smart playlist rules that can filter tracks by the purchaser that I know of.

I pressed and held the sleep/wake switch and home buttons for about 15 seconds until the apple logo appears on the screen but it is stuck and wont go any further

please help

Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. http://support.apple.com/kb/HT1808
Then you can restore your phone: http://support.apple.com/kb/HT1414

I just bought a brand new iphone 5c and the home button is not working , why is that ?

I just had a brand new iPhone 5c and the home button is not working , why is that ?

then contact apple for warranty support or return the phone

Hi Today I Bought a Brand New iPhone 5s And It Woked Fine For About 3 Hours And Then It Just Shut Itself Down, It Goes To The Apple Logo Then To The Loading Screen For About 15 Minutes And Then It Shows A Blue Screen And Then Repeats Please Help!

Similar Messages

Maybe you are looking for