Hi Trying to print from Galaxy Note to HP Photosmart 6520 printer.

When I send a file by e-mail to my printers e-mail address it works allright but when trying to print from the app when I have selected a file, text or picture, and then uses the app to print it I allways get this error message after a while:
Oops! We could not complete the print job. Please try again.
In the HP ePrintcenter's print history list the job appear as "Failed" or "Aboorted".
And of course nothing comes out of the printer.
Does anyone know a solution?

Hi,
Do you have the following setup on your Galaxy ? You need it,
https://play.google.com/store/apps/details?id=com.hp.android.print&hl=en
Regards.
BH
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iOS Uses Bonjour services to communicate with the printer through the network, those relies on Multicasting.
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Please try printing using Wireless Direct and check for any difference, if the feature works without using the router that indicates the issue as router related and will allow us to better understand how to go further,
To set up a direct connection using Wireless Direct follow the steps below and try pritnign from your iPad:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03351623&cc=us&dlc=en&lc=en&product=5169041&tmp...
Please let me know if the feature works while bypassing your router or not, as well be sure to clarify your router brand and model.
Shlomi
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Hi Trying to print from Galaxy Note to HP Photosmart 6520 printer.

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