Hi! Trying to save my document as a pdf, get the message that "this pdf is already open somewhere and cannot be saved". Whats wrong??

Hi! When trying to save my document as a pdf, I get the message that "this pdf is already open somewhere and cannot be saved". I have not yet succeeded in saving it, and I've closed all preview windows of it, so it simply can't be open anywhere. Whats wrong??

Correction on Question:
This is a web application and the users need to be able to load the editable .pdf form from the website, edit it and submit it back to the website from within Internet Explorer.
Users began getting the error message:
'The document could not be saved. This file is already open.'
last Friday after having no problems prior to this. Some users can edit the editable .pdf forms on the website and save the file with the same name to the website. Some get the error mentioned in the subject.
We really need help getting this resolved.
Sandy Martin

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Hello Sheena - Thanks for your help. I will give it a try. Ralph
From: Sheena Kaul <[email protected]>
To: Ralph Alderson <[email protected]>
Sent: Tuesday, March 3, 2015 3:19 PM
Subject: Tried to download cc and I keep getting the message that the program was downloaded but corrupted. What's best to do next?
Tried to download cc and I keep getting the message that the program was downloaded but corrupted. What's best to do next?
created by Sheena Kaul in Creative Cloud Download & Install - View the full discussionHi Ralph, Please refer to the help documents below to fix the issue:1. https://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html2. https://helpx.adobe.com/creative-cloud/kb/error--60-trying-download.html Regards,Sheena If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7248708#7248708 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7248708#7248708 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Creative Cloud Download & Install by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Hi! Trying to save my document as a pdf, get the message that "this pdf is already open somewhere and cannot be saved". Whats wrong??

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