Hi unable to access itune store on my itunes app all my purchased songs are there
I am unable to access the store I have credit and I can access my account history but unable to connect with store to purchase more songs
Hello, rarehope.
Thank you for visiting Apple Support Communities.
I would need more information regarding exact error messages received or exactly what issue your are experiencing in order to better assist you. However, here is an article that will help you troubleshoot issues downloading media from the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
Jason H.
Similar Messages
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Hi. I have just upgraded to the IPhone5. I have synced to WIFI and I am still unable to connect to ITunes, App Store or Safari. Any suggestions?
Thanks for your help. NR1420What happens when you try? Do you get an error message.
disconnect from the wifi and try on cellular data, if you can access the apps, then the problems lies with your router. -
my old system crashed and the disk with my itunes library was lost. I've loaded iTunes on my new computer. How can I recreate my songs? Can they be loaded to the computer disk from my iPod nano?
Important: The first time you connect iPod nano to a computer that it’s not synced with, a message asks if you want to sync songs automatically. If you accept, all songs, audiobooks, and other content are erased from iPod nano and replaced with songs and other items from that computer.You can prevent iPod nano from syncing when you connect it to a computer other than the one you usually sync with.
Turn off automatic syncing for iPod nano:
In the iTunes Summary tab, deselect “Open iTunes when this iPod is connected,” and then click Apply.
If you turn off automatic syncing, you can still sync by clicking the Sync button.
Transferring purchased content to another computer
Content that you purchase in iTunes on one computer can be transferred from iPod nano to an iTunes library on another computer. The other computer must be authorized to play content from your iTunes Store account.
Authorize another computer:
Open iTunes on the other computer and choose Store > Authorize This Computer.mm
Transfer purchased content to another computer:
1 Open iTunes on the other computer and choose Store > Authorize This Computer.
2 Connect iPod nano to the newly authorized computer.
3 In iTunes, choose File > Transfer Purchases from iPod.
page 18/19, iPod_nano_6thgen_User_Guide -
What happened and how to I fix it!
You should have been sycning them with your computer all along. Sync them from your computer back to the iphone.
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what to do when unable to access itunes store? I tried logging in but it tells me I'm not connected to the internet.
You cannot use the iTunes Store of any country other than one one in which you live and have a payment method. If the Sound Cloud app is no longer available in your country's iTunes Store, then that app will not be available to you. Contact the developer and ask if they have any plans to re-release it in your country; it may have been removed due to a problem or pending update and will be reinstated at some point.
Regards. -
HT201363 i am unable to access itunes store
I am unable to access itunes store. I had to reset my icloud password, and I don't know if that affected my itunes account. is there something going on with my account. how do i know if it has been compromised?
Has anyone ever noticed that iTunes are extremely slow at resolving problems?
I keep getting emails thanking me for my patience.
At the very least I would like to know a timeframe for resolution, or a reason for the delay. Not hard really, it's basic customer service! -
I am unable to access Itunes store
I am unable to access Itunes Store
Has anyone ever noticed that iTunes are extremely slow at resolving problems?
I keep getting emails thanking me for my patience.
At the very least I would like to know a timeframe for resolution, or a reason for the delay. Not hard really, it's basic customer service! -
HT4623 unable to access itunes from ipad
I am unable to access itunes from remote devices which include my ipad and iphone. When I try to purchase apps etc, I am advised "Cannot connect to itunes Store"
Hello marie-louise,
I recommend taking a look at this section of the article Can't connect to the iTunes Store found here http://support.apple.com/kb/ts1368.
Troubleshooting on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to 3G, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
Try resetting (turning off and then on again) your Wi-Fi router
If the issue persists, see troubleshooting Wi-Fi networks and connections.
Note: All iPhone, and iPod touch models support 802.11b/g Wi-Fi networks. In addition, iPhone 4, and iPod touch (4th generation) support 802.11n Wi-Fi networks (2.4 GHz only).
And if that does not resolve the issue take a look at this article:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
All the very best,
Sterling -
I am unable to upload the latest version of iTunes. It worked before and when prompted uploaded the newest version. Now I'm unable to access iTunes..."Error 7 Windows Error126. Insufficient privileges". What do I do?
Hey thomashfrompa,
Thanks for the question. I understand that you are experiencing issues with iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
Symptoms may include:
"The program can't start because MSVCR80.dll is missing from your computer"
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
"Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
"Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
Resolution
Follow these steps to resolve the issue:
Check for .dll files
1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
3. Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
1. Uninstall iTunes and all of its related components.
2. Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
3. Re-download and reinstall iTunes 11.1.4.
Thanks,
Matt M. -
I recently signed up as an Apple Developer, but I'm still unable to access iTunes Connect. Why is this?
How recently?
Are you outside the US?
Which browser are you using? -
I am unable to access iTunes. Receive error regarding data execution prevention. I've changed the Performance Options to exclude DEP for iTunes and I've tried unloading/reloading. Still no success. Suggestions?
Try updating your QuickTime to the most recent version. Does that clear up the DEP errors in iTunes?
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When I tried to download the latest itunes upgrade, the download failed. Now I can't access itunes at all. popup says "MSVCR80.dll missing" Error 7 (Windows error 126). How can I fix this??
i try'ed down loading again, but still ITunes wont load! it says 'MSVCR80.dll'. And where is my songs had purchesed?? it *****!
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Hi guys,
i am unable to download itunes apps, it is asking for credit card number, can anyonw tell me how to download apps without credit card number?
with regards
anilThe Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The only way to get free apps without a bank card is to create a new Apple ID following Apple's steps very carefully;
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
http://support.apple.com/kb/HT2534 -
Error Message--ITunes runs in 64-bit mode. Uncheck the Open in 32-bit mode in Get info for ITunes. However it is UNCHECKED. I cannot access itunes at all. What now?
Fallout75, good catch on the eXo plugin. To remove it, in the Finder click "Go" on the menu bar and pull down to "Go to Folder" and then type ~/Library/iTunes/iTunes Plug-ins
When that Finder window opens, you should see an "eXo" subdirectory. Just delete that "eXo" folder and iTunes should start without the error. -
My OS is windows 8.1. Today when going onto itunes it asked me to update to 11.something so I dd. Now I can't access itunes at all. Keep getting an error message. error 127. I've tried repairing. Uninstalling and re installing. Can't seem to contact anyone at apple to get support - just keep going around and arond on their contact page.
Log in to the Developer forum. You will find instructions on how to install the lastest beta. Your problem is the beta you have installed has expired. All of them did on October 5; you will find hundreds of threads discussing this. If you have a beta it is assumed that you will continue as a beta tester, so a simple update using iTunes will not work.
If you no longer want to be a beta tester install the GM 7.0.2 by restoring from iTunes using DFU mode.
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