Hi, unable to unlock my i pod touch,

Hi, unable to unlock my i pod touch, the pod says connect to itunes, but wen connected to itunes it says unabe to connect without passcode

You need to place your iPod in recovery mode and restore it via iTunes on your computer.  For recovery mode see:
iPhone and iPod touch: Unable to update or restore
You could have found this solution is you would have searched the iPod Touch forum since the same question gets asked many time each day.

Similar Messages

  • HT4113 HELP TO UNLOCK MY I POD TOUCH

    HELP ME TO UNLOCK MY I POD TOUCH

    Forgotten Screen-Lock Passcode
    Connect the iOS device to your computer and try to make a backup
    iOS: How to back up
    Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up    
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store    

  • How do you unlock your i pod touch?

    my i pod died and i charged it and then when i trurned it back on there was a lock on it and i dont know the password!!!!! how do i unlock it??

    Hi,
    You will have to place your iPod in Recovery Mode and restore it via iTunes. 
    Hope this helps! 
    ---likeabird---

  • TS1363 forgot my pass word to unlock my i pod touch

    i forgot my pass word to unlock my touch i pod

    No one can help you if you chose to be vague and provide no specifics of what did or did not work.
    Did the device restore? Were there any error messages?

  • The slide arrow to my I pod touch to unlock is stuck

    How do I unlock my I pod touch when the slide arrow is stuck

    Try the following:
    - A reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory settings/new iPod.
    If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order

  • I have a iPod touch and i installed it on my other laptop until i had just got another one it says unable to connect to iTunes and i forgot my password and i delete the email and i don't know how i can get my i pod touch to work with my new one email

    I have a iPod touch and i installed it on my other laptop until i had just got another one it says unable to connect to iTunes and i forgot my password and i delete the email and i don't know how i can get my i pod touch to work with my new one email.
    I JUST NEED HELP

    I would contact Apple under your warranty.  I doubt you received a new iPod since Apple's policy is to give you a refurbished iPod. 

  • I connected my i pod touch with my pc but i tunes home page is not opening niether i am unable to sync my songs from pc

    i am unable to sync my songs from my pc windows based and also i tunes showing  i pod touch icon but not working at alll i am unable to open i tunes even

    Start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • I was given my daughter's i-pod touch but I am unable to sync my i-tunes I reset it to original factory setting but cannot get it to sync, any help out there/

    Can anyone help me sync my I-pod touch with my i-tunes on my computer. I have a shuffle too and have no problem with that the touch was new

    I cannot sync mine either, I have all my I-Tunes but unable to sync them. The i-pod touch was not mine but I put it back to factory settings and now the computer will not recognize, very frustrating hoping someone will help

  • I am unable to unlock my touch slide in iphone 4

    i am unable to unlock my touch slide in iphone 4

    Hello Manumathew53,
    It sounds like you are swiping your screen to unlock your phone but it is not swiping. Take a look at the info from the following article about troubleshooting the touch screen:
    iPhone, iPad, iPod touch: Troubleshooting touchscreen response
    http://support.apple.com/kb/ts1827
    Restart your device
    Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
    If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
    Clean the screen with a soft, slightly damp, lint-free cloth.
    Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
    If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
    If the steps above don't resolve your issue, please schedule a service appointment with an Apple Retail Store for evaluation. If an Apple Retail store is not an option, contact Apple to find out your best service option or see theService FAQ for your product.
    Additional Information
    Tip: To isolate an issue related to a portion of the Multi-Touch display, follow these steps:
    Open the Maps application and double-tap each corner, then the center, to verify that it zooms in to each section.
    If a specific area is affected in another application, note the location and try to verify touch functionality for that location in the Maps application.
    On iPhone and iPod touch, you can also use Calculator:
    Open the calculator app to test all but the top row of the screen. Press each button on the calculator and verify activity.
    To test the area at the top of the screen, rotate the device to change to the scientific calculator and press the buttons in the left or right two rows.
    When speaking with a Mac Genius or Service Provider, you can use this information to assist with evaluation of your issue.
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • How to unlock i pod touch 4

    How to unlock I pod touch gen 4

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • I have an ipod touch 5 gen AND am unable to unlock scree what could b the problem

    I have an ipod touch 5 gen and am unable to unlock my screen what could b the problem

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • HT201210 I have 4s facing hang problem after updating when i dicline the call the keypad geting locked ,touch stop working unable to unlock the phone .then what i can do i restart the phone with pressing home key & power key together then i am able to ace

    I have 4s with 16GB storage capacity using IOS 7.1.2.
    Facing hang problem after updating when i decline the call the keypad getting locked ,touch stop working unable to unlock the phone .
    Then what i can do i restart the phone with pressing home key & power key together then i am able to access it.
    Kindly resolve the issue as soon as possible
    Ashish
    [email protected]

    Did you already try to set it up as a new device, as explained in this article?
    iOS: How to back up your data and set up your device as a new device

  • Can anyone help me!!! i have an i pod touch and the 4 digit passcode has been forgotten. i have tried a number of times to restore the factory settings on i tunes and have put the i pod into recovery mode, but attempts keep timing out

    my son has forgotten his 4 digit pass code for hios i pod touch. i have been instructed to disable it and connect to i tunes to restore factory settings. when I do this the download time is anything up to 20 hours and it keeps timing out. it is now saying that i tunes cannot connect to the i pod because it is locked with a passcode and saying that i must enter the passcode - can anyone help?

    - To get around the passcode issue, place the iPod in recovery mode. For how to see:
    iPhone and iPod touch: Unable to update or restore
    - If you are getting a network timeout error during the restore, disable the computer's security software during the restore.

  • TS1567 5th Gen I-Pod Touch not Syncing, does come up on PC.

    My 5th Gen I-Pod Touch no longer connects to I-Tunes, or Microsoft Sync (In my 2013 Ford Focus) through a sync cable. My computer however, does see the I-pod as a external device, and it does charge through the Sync cable.
    I have reset the I-Pod fully, and it still would not connect. I checked and the I-Pod and the version of I-Tunes is the newest version of each.
    I-Pod: 7.1.1 (11D201)
    I-Tunes 11.1.5.5
    I ran the I-Tunes Diagnostics for the Device Connectivity test, and Device Sync test both, and received the following.
    Device Connectivity Tests
    Supprt services:
    iPod support service is running. (Green Dot)
    iTunes Helper is running. (Green Dot)
    Apple Mobile Device is running. (Green Dot)
    Ports:
    USB ports verified. (Green Dot)
    No FireWire (IEEE 1334) ports found (Green Dot)
    No iPod, iPhone, or iPad found. (Red Dot)
    One or more test failed.
    For more information, click Help next to each test.
    On the Sync test it just told me no device found, (Same red dot item above) I clicked next and got this:
    Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
    Hewlett-Packard HP Compaq 6200 Pro SFF PC
    iTunes 11.1.5.5
    QuickTime 7.7.5
    FairPlay 2.5.16
    Apple Application Support 3.0.1
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.1.1.3
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0027B8C00DF84210
    Current user is an administrator.
    The current local date and time is 2014-04-26 18:20:48.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    Advanced Micro Devices, Inc., AMD Radeon HD 6450
    Advanced Micro Devices, Inc., AMD FirePro 2270 (ATI FireGL)
    Intel Corporation, Intel(R) HD Graphics
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Device Connectivity Tests ****
    iPodService 11.1.5.5 (x64) is currently running.
    iTunesHelper 11.1.5.5 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Renesas Electronics USB 3.0 Host Controller.  Device is working properly.
    Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26.  Device is working properly.
    Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPod touch (5th generation) running firmware version 7.1
    Serial Number:          CCQKN0C7F4K5
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.
    I have tried two Sync cables in both my car and Itunes, with the same results.
    Any help would be appreciated.

    If the unit has NEVER been jailbroke, first try a system reset.  It cures many ills and it's quick, easy and harmless...  Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again.  Also, if you have IOS-7, read this.

  • HT1349 Hi. How do you reset your i pod touch password after you forgot it

    Hi. I have forgotten my password for my i pod touch and was wondering how to unlock it.

    Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost.

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