Hi, upgrade installation support needed
Hi,
I bought an upgrade of adobe illustrator. I got cs4. Instead of informing me of my error when I had trouble installing it the first time(since I have no prior version), the tech support just did it for me. Unfortunately its an old version and tech support is no longer available. I can not install it again because its an upgrade and I have no prior version. But tech support helped me once, maybe this forum can help me again. What lays in the balance is the 600 dollars I paid. Please help! How can I install an upgrade with no prior version? (and why didn't tech support tell me of my purchasing error when I could still have returned the product! jeeze).
No one here has the ability to override tne installation requirements. If you cannot get Adobe support to help you then there is probably not much you can do. Your best chances are in convincing someone in support to help you... hopefuklly you registered the product such that it is in your account history.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/
Similar Messages
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I have a MacPro with OSX 10.9.4 and I photo 9.5. When opening IPhoto I got a message I needed to upgrade my IPhoto with an upgrade installer. Now IPhoto is just spinning and will not let me quit or Upgrade.
BAckup your iPhoto library, depress and hold the option and command keys while launching iPhoto until the first aid window comes up and repair permissions and if necessary rebuild your database
LN -
HP 15-d030nr, what upgrades do I need to make in order to be able to use adobe after effects cs6?
I installed Adobe After Effectss CS6 because I was told by HP Support that it would still work; it doesnt. It is very slow, and locks up bad. What upgrades do I need to do, or am I looking at having to go buy another labtop? Also, can I do these upgrades myself - at what cost?
**HP 15-d030nr**
Hardware
Product Name 15-d030nr
Product Number F5X99UA
Microprocessor 2.0GHz Intel Pentium N3510 Processor
Microprocessor Cache 2MB L2 Cache
Memory 4GB DDR3L SDRAM (1 DIMM)
Memory Slots 2 user accessible
Video Graphics Intel HD graphics
Display 15.6-inch diagonal HD BrightView LED-backlit touchscreen display (1366x768)
Hard Drive 500GB 5400RPM hard drive
Multimedia Drive SuperMulti DVD burner
Network Card 10/100BASE-T Ethernet LAN (RJ-45 connector)
Wireless Connectivity 1x1 802.11b/g/n WLAN
Sound HD Audio with stereo speakers
Keyboard Full-size island-style keyboard with numeric keypad
Pointing Device Touchpad supporting multi-touch gestures without on/off button
External Ports Multi-format digital media card reader for Secure Digital cards 1
SuperSpeed USB 3.0
2 Universal Serial Bus (USB) 2.0
1 HDMI
1 VGA (15-pin)
1 RJ-45 (LAN)
1 Headphone-out/microphone-in combo jack Dimensions 1.11 in (H) x 14.88 in (W) x 10.20 in (D) Weight 4.96 lb Power 45W AC adapter
3-cell 31WHr 2.8Ah lithium-ion polymer battery ID Mech Description Front facing HP TrueVision HD Webcam with integrated digital microphone
**After Effects CC (2014) system requirements and language versions Windows**
Intel Core2 Duo or AMD Phenom II processor with 64-bit support
Microsoft Windows 7 with Service Pack 1, Windows 8, or Windows 8.1
4 GB of RAM (8 GB recommended)
5 GB of available hard-disk space; additional free space required during installation (cannot install on removable flash storage devices)
Additional disk space for disk cache (10 GB recommended)
1280 x 1080 display
OpenGL 2.0–capable system
QuickTime 7.6.6 software required for QuickTime features
Optional: Adobe-certifi ed GPU card for GPU-accelerated ray-traced 3D renderer
Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.*
*I also have a 1TB external hardrive*
This question was solved.
View Solution.Your problem is that the program wants a good video card and a fast hard drive and lots of memory and you have none of the above. If you upgraded the RAM to 8 gigs and installed a solid state hard drive you might make the program useable but the real bottleneck is going to be the Intel HD graphics, which cannot be upgraded.
You do have an open slot to add one 4 gig memory module. This is an easy relatively inexpensive upgrade. See here:
https://www.youtube.com/watch?v=L7FvZ-JduRM
http://www.crucial.com/usa/en/ct51264bf160b
I would try this a step at a time. Next would be the solid state drive. That would cost maybe $150. Post back if you need more help.
If this is "the Answer" please click "Accept as Solution" to help others find it. -
Upgrade - Installation CRM 7.0 with W2K3 and J2EE AddIn
Hi all,
Because of the end of maintance I have to upgrade CRM 4.0 to CRM 7.0.
During the upgrade phase Iu2019ve detected changes within the CRM System installation and architecture.
First thing I discover was that itu2019s not possible to install CRM 7.0 with the W2K3 64bit OS.
You have to install the system with Windows 2008 Standard 64bit Edition.
All our SAP Systems running with W2K3 64bit OS with very good performance and that is why itu2019s our standard OS.
The different between W2K3 and W2K8 is enormous. (Everyone who changed from WinXP to Win Vista knows what I mean.)
Even the change of the SAP Kernel causes yet unknown problems
But I thought so what, thatu2019s IT and upgraded the ABAP stack to 7.0
The upgrade was fine and finished.
After that I would like to install the missing J2EE Components and TREX.
But the next catch Iu2019ve discovered was that it isnu2019t possible to install the J2EE Engine as an AddIn Installation into the upgraded ABAP Engine.
Wow, thatu2019s a thing!!!!
Our company IT strategy is System consolidating and now I should make 9 out-of 3 systems.
(DEV-QS-PROD Landscape)
Not to mention the administrative complexityu2026.
Now Iu2019m searching for solutions to avoiding this problems.
For the J2EE AddIn installation I want to try a intermediate upgrade to a former CRM Release where a AdIn Inst is possible (e.g. CRM 5.0 or something) and than upgrade to CRM 7.0
But whatu2019s about the prescribed OS W2K8?
As far as I know there is no SAPinst for a CRM 7.0 Upgrade/Installation under W2K3.
Ok, for a company with a huge webshop it makes sense, but our webshop isnu2019t so big that there could be same performance problems.
As noted before, all our SAP Systems running with a W2K3 64bit OS and we donu2019t have performance problems.
Does anyone have an idea how I can solve my CRM 7.0 Inst/Upgrade Problems?
Best regards
Mario FischerHi Mario,
We installed CRM 7.0 a couple of months back with DVD- 51035700 (Master) on a Win 2003 server.
NW 7.01 (base for CRM 7.0) is supported on Win 2K3...but PAM does mention 2008 exclusively for CRM 7.0
As far as the Java Add In is concerned, ABAP & JAVA stacks have been seperated in order to simplify things.
The dual stack was difficult to administer & manage; hence, now you need to install 2 different systems & connect them via JCO.
We had a 16 GB server for CRM 7.0, which instead of hosting one "ABAP+JAVA" system, now has 2 systems (a seperate ABAP system & a seperate JAVA one)..n so far we havn't faced any issues as such.
In fact it's a good thing that since the 2 stacks have been seperated, the dependancy factor's been minimized.
Thanks,
Have a nice day,
S
Edited by: Saba Sheikh on Feb 24, 2010 1:08 PM -
Upgrade installer for 10.3.5
Hi,
We have a weblogic 10.3.2 installed with FMW 11.1.1.2(PS1). I am trying to upgrade it to weblogic 10.3.5 and FMW 11.1.1.5(PS4).
I read that to upgrade the existing weblogic 10.3.2 to 10.3.5 we need to use a separate upgrade installer.
http://docs.oracle.com/cd/E21764_01/doc.1111/e14142/postins.htm#CJAEFCEE
But I could not find any upgrade package for it in Oracle support. Where can I find one ?
Thanks
-SivaProcedure for obtaining update installers is documented here:
https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&doctype=HOWTO&id=1074946.1
But this process does not produce an upgrade installer for 10.3.5 or 10.3.6.
I have previously downloaded the wls1036_upgrade_generic.jar but can't locate it now on the oracle website.
I am now looking to download the 10.3.6 upgrade installer and am also interested in where the 10.3.5 upgrade installer is located. -
Can a Mac Pro (2.66 ghz duel core (4cores)) be upgradable to support Thunderbolt displays and other devices. Does this need to be done through the Graphics card expansion or a additional card to be inserted?
No. There is no way to upgrade any Mac Pro older then the cylindrical 2013 Mac Pro to ThunderBolt.
The requirements of Thunderbolt require a totally redesigned motherboard and chip set rather any plugin cards. These motherboard were never developed for older Mac Pros. -
SAP R/3 installation document needed
SAP R/3 installation document needed please any one send me docs
HI,
Go to https://websmp104.sap-ag.de/instguides -> Installation and Upgrade Guides(Left menu)
->SAP Components->SAP R/3 then choose the Release.
Some useful info~
R/3 Installation at home PC
Regards,
Moorthy -
Upgrading Installations that use Standby Databases
I have applied patch 6810189 and upgraded Oracle10g Database on my local machine, Now I am planing to apply it on test machine for that I need additional steps for upgrading Physical Standby database as said in README.html of p6810189_10204_Win32.zip
*7.1.2 Upgrading Installations that use Physical or Logical Standby Databases*
For information about physical standby databases, review document 278641.1.
Can anybody forward me this document or any suggestions for upgrading physical standby database..
THanks.thanks :)
but I am looking for complete steps, starting from applying patch to production then at standby database.... etc..etc -
I have mac os x 10.5.8. what upgrade do i need to install itunes 10.7
I have mac os x 10.5.8. what upgrade do i need to install itunes 10.7
Snow Leopard, if you can run it:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
Whilst Apple have withdrawn Snow Leopard from download, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $30. You can also purchase the code to use to download Lion from the same number.
If you are outside the US call your national Apple Helpline:
http://support.apple.com/kb/HE57
If you're in the UK, use this number: 0871 508 4400
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard. -
Which version of Snow Leopard to buy for a clean, non-upgrade installation?
I have a MacBook Pro 13”3, Mid 2009, I am the second owner. The computer was originally bought with OS X Leopard and later upgraded to Snow Leopard.
The previous owner does not have any installation discs, so I have to start from scratch.
My question is, which version of Snow Leopard do I need to buy, so I will be able to legally make a clean, stand-alone, non-upgrade installation?
Here are two I found at sites of different Apple Retailers:
1. Mac Box Set (Including OS X Snow Leopard, iLife 09, iWork09) Single User Pack
2. Apple Mac OS X v10.6 Snow Leopard Operating System (Family Pack)
I have been told by a salesperson that the “Apple Mac OS X v10.6 Snow Leopard Operating System (Single User)” cannot be purchased in Europe anymore.
Thanks in advance for your help.Thank you for your input.
I agree that the disks should have been included, but it is what it is, sadly.
I've been looking for the retail version of Snow Leopard, but can't seem to find it. Amazon UK, for example, lists it as unavailable:
http://www.amazon.co.uk/MAC-10-6-3-SNOW-LEOPARD-RETAIL/dp/B003HAFZQO/ref=sr_1_11 ?s=software&ie=UTF8&qid=1314374218&sr=1-11
If I buy the Family Pack, which is still available at some European stores, will I be OK, license-wise?
It is still much cheaper than the full Mac Box Set.
http://www.amazon.co.uk/195540-Leopard-Operating-System-Family/dp/B003D1LROQ/ref =sr_1_2?s=software&ie=UTF8&qid=1314374218&sr=1-2 -
How do I find installer? When I try to install downloads, the box says that I do not have the Installer I need.
If it's updates through the Office auto-updater that are having problems, that's probably an issue you'll need to take up on Microsoft's support site. If you're having problems installing Office from scratch and it's saying it can't find Installer, you may need to repair your hard drive. More help will probably be obtained if you post in the Mac OS X 10.6 forum; this forum, where you originally posted, is for help with the Communities themselves.
Regards. -
Where I can find Camera RAW upgrade that supports Nikon D600 ?
Where I can find Camera RAW upgrade that supports Nikon D600 ?
mmeles wrote:
I omitted to mention I have CS5 version of Photoshop. Using a new camera Nikon D600 produces "Nikon Electronic File" (.NEF) this is my RAW file I need to process.
Uh huh...and you'll need to convert those NEF files to DNG files using the free DNG Converter in order to use them with Photoshop CS5. Either that or upgrade to Photoshop CS6. BTW, it's prolly not a great idea to post your personal information on a forum...you might want to edit that out. -
I just purchased photoshop elements 10 upgrade. It appears I cannot install this without first having a version of photoshop already installed?
Thanks for any help.Hi Brian,
Thanks for your response. I've not tried it since it is a gift. There is a label on the box that says to install this upgrade successfully you will need a licensed copy of any version of Adobe Photoshop Elements. There was no mention of that fact when I purchased it.
Emily
LittlePaleFace <[email protected]> wrote:
=============
LittlePaleFace http://forums.adobe.com/people/LittlePaleFace created the discussion
"Re: upgrade installation"
To view the discussion, visit: http://forums.adobe.com/message/4481054#4481054 -
My iphone is offering me an upgrade, do I need to backup my contacts and pictures?
To add to varjak said do this before you update your phone
IOS: How to back up http://support.apple.com/kb/HT1766
importing pics to PC http://support.apple.com/kb/HT4083 -
Weblogic Server Upgrade Installer
Hi ,
Can anybody help me How can i download weblogic Server Upgrade Installer
I want to upgrade weblogic10.3.5.0 to weblogic 12c
Thanks
BhaskarHi,
http://docs.oracle.com/cd/E24329_01/doc.1211/e24492/prepare.htm#BABFIDAB
From the above link
WebLogic Server 12.1.1 is a new major release, there is no upgrade installer for this release
You Can follow this link,it has step wise details
http://docs.oracle.com/cd/E24329_01/web.1211/e24497/upgrade_dom.htm#i1072877
Prior u need to install weblogic 12.1.1.0,and take backup of your existing domain.
Choose the Domain Upgrade Wizard option from the Oracle program group in the Windows Start Menu by clicking Programs > Oracle WebLogic > WebLogic Server 12c > Tools > Domain Upgrade Wizard.
Regards
Fabian
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