Hi validate elements 12 serialnumber????? Can't open elments 12 on win 7

Hi Can't validate elemnts 12 serialnumber on win7. no server..bla bla bla. Uninstall???? Cant put in my serial myself the program is only connecting to server?

Had same problem yesterday with Maya 2014. Would crash at startup producing a similar error report.
Solved it deleting the 'userPrefs.mel' file from '/Users/mac/Library/Preferences/Autodesk/maya/2014-x64/prefs'.
FYI: On startup, Maya automatically creates a new 'default' 'userPrefs.mel' file.
I recommend to backup the userPrefs.mel file before deleting it form the 'prefs' folder.
Hope this helps!

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Premier Element 8 can't open any project on Windows 7

Once again my Premier Element 8 can't open any project on Windows 7 (64-bit). This is same problem that happened to me 6 months ago. I reported it to the online Adobe support, but got no help. Eventually I worked around it on my own. Now the problem is back and I can not open any project, even after rebooting. The behavour that I see is that I can open a new or old project, but the Premier window shows-up as having zero size. The bug has something to do with the Premier program thinking that the window size should be zero. The program shows-up in the active task list, and the Alt-Tab key shows Premier window has only a window title bar (where as other active programs show-up as a thumbnail image of their window contents), and the system taskbar also shows the Premier program as active but only as a window title bar (see attached image below)
When I reported to the online Adobe support forum 6 months ago that I had worked around the problem, the answer was something like "good that you fix it", BUT Adobe did not seem to be interested in understanding and fixing the problem. They just seem relieved when customers can figure-out work-around on their own. I see that another peron just reported this same problem on the Adobe forums, and got the same treatment. He also found a work-around, and the support person replied when "that's nice". This really bites me where it hurts. I'm burning non-productive hours because of their bugs, and they don't care enough about the bugs to get engineering to fix them. It's things like this that make me look for another software vendor.
But today I really do need to work on my video project. If there is a document work-around for the "Premier show a zero-sized window" bug, PLEASE let me know about it.
Thanks in advance for any help you can provide,
-- Ole Pa

Hi Steve,
Thanks for looking at this on Saturday, and for your question. What I mean by a "zero sized window" is that Premier's window has been created and the program is running, but when I give Premier focus nothing is shown on the screen. I know the program is running because I can see it on the Windows taskbar, in the Alt-Tab list, and in the task manager's list of running programs. When I use the Windows taskbar to alternately show and hide the window, it behaves normally, except when I show it nothing shows on the screen. Also, when Premier starts up, I do see it loading the project, but when the project loads the window disappears. Premier has this annoying design of starting with its window maximized, and then automatically resizing the window to what it thinks is the size that I want. When the bug is active, the size seems to be zero, or minimized, or off the screen, or who knows what. Just not anything that I can see. The little thumbnail that Windows 7 shows of running programs on the taskbar makes be think the window has been resized so that it is zero pixels wide and zero pixels high.
In my earlier report of this bug, I described it as "minimizing to the taskbar" because that is what it appeared to doing at that time. Here is a link to my earlier report:
http://forums.adobe.com/thread/704857
That thread has screen snapshots that show the visual atrifacts of the bug on Windows 7. I experienced the same bug again this morning. The workaround that I had done last year did not work this morning. Here is what I did to recover this time:
Uninstalled Premier Elements 8. Deleted my personal setting, and also "smart sound".
Rebooted my PC.
Installed Premier Element 8 from the CD.
Rebooted my PC
Things were still not quite right. In fact the bug appeared to still be there, but all of a sudden it started showing me the window after the project was loaded. Sigh. I will never launch that little startup program again (the one behind the desktop icon), and only open ".prel" files directly. Not sure if that will help or not, but at least it takes one variable out of the startup procedure.
I wish that I could tell you how to reproduce the bug, but in fact I do not know what I do to provoke it. My PC is
- Dell XPS9000 (Intel i7, 3.33GHz, 12GB ram, 4.5 TB disk)
- Windows 7 Ultimate
- Two 24 inch LCD displays
- Runs several Adobe programs (like PS, LR, Acrobat).
Don't get me wrong: I love Adobe software. You are the best in the graphic arts industry. That's why I buy and run your stuff. But when I have a deadline hanging over my head, and I have to spend 1/2 day getting the software to just come up, I get crazy and want to herd feed animals for a living! Maybe I'll have to do that if the economy does not improve in 2011...
Thanks, Ole Pa

Premiere Elements 8 can't open any project

Hello,
I am running Premiere Elements 8 (fully-paid version) and trying to open a project which I created last night. But I'm finding I can't open any project. On the welcome screen, when I click on "Open Project", I get a pull-down menu (as expected):
But no matter what option I select (even "Open..."), I get the same result: The "Open Project" button turns into a wait-bar for a minute or two:
...and then "Open Project" simply reappears without anything else happening.
I also tried a different approach, going to the .prel file in Windows and double-clicking it. But again, nothing happened.
My PC is running Windows 7 Home Premium. The hardware is a 64-bit, HP p6310y with an AMD Athlon II X4 630 processor, 2.8 GHz, with 6 GB of RAM.
Any suggestions?
- Bruce Romney
Valley Forge, PA

Hello,
I have the exact same problem as you with PE8 and Win7 (x64), and a reboot also helped me. But the problem came back the next time I tried to open PE. Have you expreienced the same? It cant be that we have to reboot every time we want to use PE?
Best regards
Øystein Morvik
Norway

I just update itunes for latest version. Now I can't open it on win 7- 64 bits. I get an erro: Cant find the entry point of the procudere sqlite_wal_checkpoint.. Windows error 127.. help!!!

I just update itunes for latest version. Now I can't open it on windows 7- 64 bits. I get an erro: Cant find the entry point of the procudere sqlite_wal_checkpoint.. Windows error 127. What can I do...???

How did you fix this?

Photoshop Elements 12 Can't open editor because it will not validate serial

I bought yesterday, will not work.I have try to reinstall , says my trial is over.. I had 38 people ahead of me on chat. Why will it not validate my serial. I have a working new serial. HELP!!!!!

HERE IS WHAT FIXED MY ISSUE when Organizer will open, but Editor will not:
SEE THIS THREAD   -   https://forums.adobe.com/thread/1582618?start=0&tstart=0
     Rename SLCache folder present at location "<root drive:>\Program Files (x86)\Common Files\Adobe\SLCache"
     Win: Also please rename opm.db on your machine to resolve this issue @ <root drive>\Users\<user name>\AppData\Local\Adobe\OOBE
     Mac : Users Library/Application Support/Adobe/OOBE
     Now re-launch the application.

Elements 11: Can't open raw files from Panasonic Lumix TZ60. Will there be an update?

I have downloaded the Silkypix developer studio software that came with my camera (Mac Version) BUT my main camera is the Nikon D7100 and am used to using Raw in Photoshop elements 11. Will there be a Raw update which includes Panasonic Lumix TZ60 or will I have to use different raw converters? Thanks for your help.

The TZ60 needs the Adobe Camera Raw (ACR) plug-in version 8.4 or newer, which is only compatible with Elements 12, and only with OSX 10.7 or Windows 7 and newer.
If your computer and OS are new enough then you could upgrade to PSE12 and update PSE12 to use ACR 8.4 and be able to open the TZ60 raw files, but a new version of Elements usually comes out about this time every year, which means PSE13 is probably due out within a month so you might also wait a few weeks and upgrade to the newer version.
In the interim, again if your computer and OS are new enough, you can download the DNG Converter 8.4 or higher (usually you’d just get the newest version which is currently 8.6) and use it to create DNGs from your raw files and those will open in the older PSE11 ACR plug-in.
The DNG Converter is available, here: http://www.adobe.com/downloads/updates
And PSE12 is available, here: http://www.adobe.com/downloads

Premiere Elements 12- Can't open the application

When I attempt to open the newl;y installed Adobe Premiere Elements 12 I get the following error message "The application was unable to start correctly (0xc000007b). Click OK to close the application"

...07b Problems http://forums.adobe.com/thread/1355374?tstart=0

IPhoto 9 - Photoshop Elements 9: Can't open photo in PE9 with right click

I upgraded from PE8 to PE9 and set PE9 as my new preference for "external editor" in iPhoto9. However, when I right click, as i did in the past when I was using PE8, I get the welcome screen for PE9 (The window "shakes" for some reason.),and if I then select "edit" rather than "organize," I do go directly to PE9, but my photo is not there. If I try to launch again from iPhoto, another instance of PE9 opens, again with the welcome screen. This time when I click edit, I either get PE9 again with no photo, or it crashes.
Marion

You set the wrong file as your external editor. Go back into the iphoto prefs and choose the file above the file you currently have. You want the one with the blue square icon, but not the version number in the name and not the alias arrow on the corner. More details here:
http://barbarabrundage.com/2010/11/29/using-photoshop-elements-9-with-iphoto/
Basically you currently have the PSE welcome screen as your external editor.
(disclaimer: commercial link on linked page)

Adobe premiere elements 13 can not open avi on my Mac. What can I do?

I just bought adobe premiere elements 13. I hoped that it would help to open an avi on my brand new Mac, which iMovie of course did not open. (That's why I spend the money on premiere!) I got the file from a disc, and I don't know what kind of camera took the pictures. Premiere 13 should open AVI's. What is wrong?

franks
Premiere Elements 13 Mac should be an .avi import only. But, avi is just a file extension (container/wrapper format), which wraps the video and audio compressions of the file.
Although the program might support a particular video compression and a particular file extension (container/wrapper format), it may not support the combination of a particular combination of video compression with file extension for a file.
What are the properties (video compression et al) of your video file with the file extension of .avi?
ATR

Elements 12 can't open Aperture Files

Hi,
I just upgraded to Elements 12 from 10 which was previously able to open anything from Aperture 3.5.1 via External Editor.
The directory appears to be okay, since it launches the the program successfully. But I'm just left with a black screen in Elements. I shoot RAW primarily, but jogs don't open either.
Opening files from the desktop works perfectly fine.
Any thoughts would be appreciated.
Paul

How are your preferences set in Aperture, Paul (Preferences > Export > External Editor Format)?
I am having the same problem. Photoshop Elements 12 will open with an empty window, when I use the TIFF format as External Editor Format. Only, when I set the format to PSD will PSE 12 open with the selected image showing. These settings are working for me:

I have adobe premiere elements 12 can not open wmv file made in windows 8 ?

wmv file not recognized

tikkadog
From what I have read that Life Frame offers .avi, .asf, and .wmv files. Those are just file extensions. The video compression and audio compression of the file are the first things to define.
If you cannot find that information in your User Guide, then please put the problem video file through the gpsot utility to find out
Video (Name, Codec, and Status)
and
Audio (Name, Codec, and Status).
http://www.headbands.com/gspot/
and whatever other information you can find there, example, frame size, frame rate, etc.
You could also try recording to .avi instead of .wmv, but there again we would be up against the video and audio compression used.
Let us see what file information you can put together so that you can try to resolve the issue.
We will be watching for your results.
Thank you.
ATR

Adobe Premiere Elements 12 won't open

I downloaded Adobe premiere elements 12 on my hp and it keeps telling me I need to log in and register, but once I do it looks like it is loading for a few seconds and then just exits. Please help me fix this problem

TripleEinstein
What is the computer operating system for your HP computer? And, since it is a HP computer, does it use more than one video card/graphics card.
Premiere Elements has problems with that 2 card system. Please tell us the card situation as shown in Device Manager/Display Adapters.
The usual drill
1. Running computer from a User Account with Administrative Privileges and Run As Administrator applied to desktop icon?
2. Latest version of QuickTime installed on computer with Premiere Elements?
3. Did you install the program to the default, Drive C location?
4. Does the problem exist with and without antivirus and firewall(s) disabled?
Even though you cannot open the Premiere Elements Editor, can you open the Elements Organizer?
Let us start here and then decide what next.
Thank you.
ATR
Add On...You may want to look at the following
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open

I can not open the Editor in Photoshop Element 12

Hallo and sorry for my bad english!
I can not open the editor in Photoshop Elements 12.
After clicking the stands ".... only the workspace is loaded", but nothing happens.
After installation in May, he has about a month and suddenly no longer works.
What can I do?

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Can't open raw images in Photoshop Elements 9

I've just finished doing a fresh install of Windows 7 x64 SP1 onto my desktop PC. I installed Photoshop Elements 9 but it can't open any raw images (specifically Canon .CR2). When I open one of the same images with Photoshop CS5.1, it properly opens up the image in Camera Raw (6.6), allows me to pre-process the image, then edits it in Photoshop (as you would expect).
Before installing Photoshop, I did manually install Adobe Camera Raw 6.2, then upgrade it (multiple steps) up to the current v6.6.
I also copied the Camera Raw.8bi into the Plug-Ins\File Formats sub-directory of both C:\Program Files (x86)\Adobe\Elements 9 Organizer and C:\Program Files (x86)\Adobe\Photoshop Elements 9 but there was no change of behavior with Photoshop Elements 9.
This was working prior to the re-install of Windows 7.
Any suggestions on how to get this working? Thank you, in advance.

When I to to Help>Update, it offers to update Photoshop Elements to v9.0.3 but no mention is made of Camera Raw (any version). I'm not even sure how to determine what version it thinks is installed since there's no reference to Adobe Camera Raw in the Windows 7 Programs and Feature Control Panel applet.
Suggestions?

I bought a Sony alpha 77II and can not open RAW in adobe photoshop elements 12.

I bought a Sony alpha 77II and can not open RAW in adobe photoshop elements 12. Image data converter is not ok because of to much pre defined colour management, suggestions ?

[discussion moved to Photoshop Elements forum]

Hi validate elements 12 serialnumber????? Can't open elments 12 on win 7

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