Hi. yesterday my iphone 4 told me it was "updating" after i had accidentally clicked on something. i was trying to study for a test, and it just poped up and i accaditally clicked it without getting to read it. it then shut off and the screen showed th
^Hi. yesterday, after trying to study on my iphone 4, i accidentally clicked okay on something that poped up while flipping through notecards. it told me that it was "updating", i had my phone updated to ios7 but not 7.0.2.. i tried to shut if off to see if it would stop the update, because i didnt want it to do that. after a few minutes i turned it back on and it was still updating. it then shut off and a screen poped up telling me to plug my phone into iturnes. itunes recognized my phone and said it was in recovery mode and i would have to restore it. i have tried to restore it three times and nothing has happened. it will go all the way through the restore process, say it is finished, and then nothing will happen. my phone will not stay in DFU mode, i have tried for 20 minutes to get it to. i have even uninstalled and reinstalled itunes. i dont know what to do and i have been without a phone for alomost 24 hours. how do i get my phone back to normal? can i fix it or could at&t replace it? or do i have to take it to an apple store? Please help me.
Has your phone been jailbroken in the past? If yes, this could be a reason for not being able to finish the restore process.
If not, did you try to restore it on a different computer?
Also check these articles again:
iOS: Unable to update or restore
DFU Mode
Similar Messages
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yes the title says most of what is going on.
I recently reset my phone, losing all contacts and pictures. It was working fine, then after I updated it, it will not turn on completely.
It starts up with the apple logo
-goes to the ios 6 (please slide to open) screen
-then shuts off
-and repeats the process unless I shut the phone off manually
I have tried to hold the lock and the home button down to manually reset the phone
I have also tried reseting the phone completely previously, and I still have this problem.
Any ideas?
Thank you!!I really don't have an answer for that one. I guess that while trying to get things working correctly, I would use the most basic monitor I had which in your case would be the Eizon using the Thunderbolt port and adaptor.
When you boot into Safe Mode the startup is quite slow, but you should get the Apple logo and then the spinning gear below it (release the SHIFT key when it appears.) Then after a little more time you should see a gray progress bar appear below the spinning gear. When that disappears the computer will startup to a login screen. -
Help my iphone is frozen in a screen with iphone logo and usb cable. Happened while I was updatting.
plug it in youre computer and hold the power button and the home button for 30 seconds and then it should have a blck sctreen then press the on button for 15 seconds and an apple logo shoul appear. please answer my problem.
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IPhone appeared to not be charging, then shut off and won't come back on.
Please, anyone??? I had my phone plugged into the car charger that came with my phone. Suddenly the phone appeared to not be charging. It finally went dead. Even though now it has been plugged up to the house USB cable for over 3 hours it doesn't make the sound like it is charging when I connect it, it doesn't show the charging screen. And I can't power it back on. Even by holding the home button and the top button at the same times it won't reset or anything!!!! Has anyone else had this issue and is there a cure????? HELP!!!!
Today was in an apple store - they checked it and found that charge in battery was too low. They replaced it immediately and - lucky me - there was still a warranty (only 17 days left). The replaced iPhone has warranty of 90 days.
There seems to be no other solution. -
My Iphone 4 just shut off and now will not turn back on.
My Iphone 4 just shut off and now will not turn back on. I was listening to music, it started to make a static sound then shut off and will not turn back on. What do I do?
Battery dead?
Plug it into the charger that came with the iPhone and plug that into a known good wall outlet. Leave it plugged in for 20 minutes. Then while still plugged in reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem. -
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damfam9 wrote:
My old computer crashed and i just purchased a new laptop. How do i get my library on my new computer without erasing all the songs on my ipod?
If ALL your music is on the iPod and it's ALL iTunes purchased content, you log into iTunes with your account on th enew machine and reverse sycn the music back.
If the music is from cd's and other sources (not iTunes files) then ask over at iLounge what third party solution currently works. (can't recommond it here)
I have some HUGE instructions here how to get your music off the old comptuer too:
Recovery options:
A: If Windows isn't booting:
You need to boot the computer from a "recovery disk or USB" that has a operating system on it and a graphical user interface to transfer files from your boot drive to a external drive.
I suggest using the Easy USB Installer to install Ubuntu 10.10 onto a 2-4 GB USB key.
http://www.pendrivelinux.com/universal-usb-installer-easy-as-1-2-3/
or
burn a ISO of Ubuntu 10.10 or PartedMagic to a cd-r with ImgBurn or Win 7 right click and burn
You can use Disk Utility in OS X to select the ISO and burn to cd/dvd as well.
Once you have it installed, consult this page for your BIOS boot key to hold to get into the BIOS.
http://pcsupport.about.com/od/fixtheproblem/a/biosaccess_pc.htm
Plug the USB into the back (if possible) of the computer, connect the external drive and enter the BIOS, set the USB (or CD) as first boot and SAVE.
Boot off the USB/CD and "Try Ubuntu/Run from disk" DON'T INSTALL. (Parted Magic loads into RAM and ejects CD)
Once in, go under the menu Places > Computer and transfer your files to the external drive just like you would in Windows, drag and drop.
(If using Parted Magic double click on the Mount Drive left icon twice, use the two GUI windows to transfer files to external drive, unmount drives, log out/quit in the lower left corner menu option)
B: If the computer hardware isn't working, but the drive might still work:
You'll have to remove the power cord and manually extract the hard drive. This might result in some damage.
There is a powered IDE/SATA to USB adapter for sale online for $20 that you can take that internal hard drive and use it like a external drive to access your files from another Windows machine.
C: If your iTunes content is deleted...
It might be recoverable if it hasn't been overwritten yet by fresh data. Undelete software works by reading the 1's and 0's of the files themselves, not what the OS says.
You need to use undelete software pre-installed before the iTunes content was deleted, or while on a bootable cd/USB and a external drive to transfer the recovered files.
You can also install undelete type software on a new machine and USE STEP B above to "undelete" the files and recover them directly to the new computer.
You can't install undelete software or recover files to the same drive your attempting to recover from or it overwrites the deleted data.
D: If the hard drive doesn't work and...
The data isn't worth spending $2000-$3000 in a ATTEMPT at platter dissection recovery, then your finished
If the data on the drive was encrypted, data recovery efforts may be futile, unless it's a encypted file and you transfer it successfuly and have the password to de-crypt it.
E: If you have a "iDevice" with any content
It can be synced back into iTunes, check at iLounge what third party software works reliably now and for your version.
(Once you log into your iTunes account, you can sync ONLY iTunes purchased content back from a iDevice)
Third party software can recover just about all the items on a iDevice, regardless of it's origin. (can't recommend such software here)
F: If any of the above is too hard, or the data is of "critical importance"
Then seek professional computer or forensic level recovery services.
Get help from someone who has done this sort of thing repeatly and can almost guaranty 100% results.
There is Linux software that can "rip" all data off a iOS device if that level of attention is needed, seek a professional service.
Hope this helps in your data recovery efforts.
Please, backup your data, it's the only thing us IT professionals can't recover. -
Good evening, my name is Ludmila I have a problem. im buy second hand iphone 5 but I can not use the screen shows asking me apple id but I do not know this is my first iphone I do not know what the police thought it was stolen or lost but I you can help me. Someone told me we should stop function Find my iphone but how?? email does not even know the first lord. It cost me 400 euros but may not use iphone. someone laugh at me because I deceived. Please help me tell me his email talk to you should stop off iCloud or ID
Scuzati de engleza google translate
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hi, updated my iphone where in the middle of updated the screen showed i must connect to itunes. after connecting to itunes my iphone was updated but everything was deleted. was first time on itunes , so have no backup. can i recover my pics and contacts? please help
If this has happened more than once the problem is likely on your PC.
See here: http://www.apple.com/support/iphone/assistant/itunes/ -
I recently got my iPhone 5 unlocked and the other day I updated my phone to ios 7. After doing so my phone shut off and turned on and it said I had no service. I guess it completely wiped out my unlock. I was wondering if anyone knows what I can do to fix it!!
How, EXACTLY, did you get it "unlocked"? ONLY the carrier it's locked to can authorize unlocking it. Anything else is a hack.
You can not get help here for a hacked phone. -
Hi friends, I'm having troubles with my Ipad 2. I was working with it and suddenly the screen distorted. Now it is not possible to get it back to work properly. In fact, the screen is now black and nothing I have done makes the Ipad works again. Please Help. Thanks in advance.
I think you should make an Genius Appointment.
Genius Appointment
http://www.apple.com/retail/geniusbar/ -
I can't get adobe reader x to copy a column with the alt key, can someone help me.
I can't get adobe reader x to copy a column with the alt key, can someone help me.
Hello Pat,
Thank you for getting back to me. I have a table with columns in it and I’m trying to copy just one of the columns, think of it as a stock table you would get in a newspaper and I just want to copy the column that has all the symbols in it. I use to be able to do this with no problem in previous versions of Adobe Reader by just putting my cursor next to the column I wanted, holding down the Alt key and selecting the data I wanted . But with the new version that came with my new laptop running Window 8.0 I can not accomplish this task. Adobe Reader wants to copy everything in the table. I would take a screen shot to show you, but when I open Reader, it takes over my entire screen and I can not get back to my task bar or desktop without closing the app. If you could also tell me how to correct or adjust this annoyance I would appreciate it. Needless to say I’m not currently a big fan of the new version of Reader. Is there any way I can go back to a previous version of the product with Windows 8 as my OS?
Thanks you for your help with this,
Ed -
Well my ipod 4th gen was updated it shut off and now when i try to turn it on it stays on the apple logo for abit then gets stuck on a white screen od blue or mixed colores i really need help fixing this plzz help
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iphone 4s shut off and wont turn back on. I was on it one minute, then put in down, and then it was shut off. I plugged it in as i slept and its been on the charger for 6 hours and it still hasnt come on. My lock btton is also broken, so how do i turn it back on?
You might try posting in the iPhone forum. This is the iPad forum.
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My Iphone still won't charge even after I had tried plugging it in and waiting then restarting it, it still showed up on the screen that it has to be charged, even when it was in the USB port. I tried plugging it into the wall, a computer, I even switched out the USB cables but it still wouldn't charge. Help me please
Hello Isabellap,
It sounds like your iPhone 4S is not charging when plugged in. I found an article with some steps that might help with this. I recommend reviewing the steps in the sections titled "Battery does not charge from the USB power adapter" and "Will not turn on, will not turn on unless connected to power, or unexpected power off" in the following article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
I don't know if they just got my stuff from before and are just seeing it now or if they still are getting my information. I don't have anything to hide but it's awkward knowing other people are seeing all you are downloading and even messaging. I want to talk to them more and know exactly when and where they are receiving the information but I haven't yet. I talked with one teacher and she thought they just have to turn off the syncing or automatic downloads on their ipads. Will that stop it?
Turning off automatic downloads will stop the other iPads from getting your downloads. You should all do this on each of your iPads.
Settings>iTunes and App Store>Automatic Downloads>Off.... Music, Apps and Books - All Off.
As far as Messaging, if you are all using the same Apple ID, you will all receive the same messages because Messages uses the Apple ID email address as the means by which you are contacted. Apparently all of the devices were set up with the Apple ID, which is fine, but you should all associate a new email address on each device where you can be reached. One device can keep the Apple ID as the contact address.
Settings>Messages>Send and receive>Add another email address.
Add your own unique email addresses in there. Apple will verify those addresses. Go to the inboxes of those email addresses and read the email from Apple. Follow the instructions in the email in order to finish the verification process.
Then go back to Settings>Messages>You can be reached by iMessage at ..... and remove the Apple email address from all but one of the iPads. Or you can just uncheck the Apple email address as the contact address, select the new email address, and check the correct email address as the "start new conversations from"
You will now all have your own email addresses as the address at which you can be contacted with the Messages app.
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