Hidden dialog box locks up iTunes

In iTunes 7.5.x and 7.6.x, an Alert dialog box can be hidden resulting in a total loss of control of iTunes. To reproduce the problem:
- Open iTunes
- Under Preferences/Playback, select "Play Movies and TV shows in a separate window"
- Ensure that you have a video in a format that can be played by iTunes but not by iPhone (an audio file might work too)
- Connect an iphone (any other iPod might work too)
- Launch ANY video within iTunes and make the separate window large enough to cover most of the display.
- Move the video window just enough so that you can select the iPhone, open the Video tab and check the box to sync the "video in a format that can be played by iTunes but not by iPhone"
- Click on Apply then move the video window OVER the iTunes window.
- A dialog box will pop up stating that the video cannot be played by the iPhone. However, it will be BEHIND the Video window and cannot be seen nor dismissed. iTunes will then be locked up as you cannot dismiss the dialog box and you cannot do anything else either.

The Call Library Function is set to run in the UI Thread.  Therefore, no front panel updates can be performed while the function is running (ie, the dialog box is showing).
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