Hide a column on iSupport login screen

Hello,
in Apps 11.5.10 iSupport login screen (jtfavald.jsp) I need to hide a column for Service Request table... How could I do it? I think it would be possible through personalizations instead modifying jsp , isn't it? but.. how...?
Thanks

Hi avajain, thanks for your answer...
Yes.. when I told personalization.. I included use of AK too, but.. I'm not very familiarized whit them.
I've read what you suggested...
and I've saw this:
To determine what top region is associated with a page that you are viewing, view
the source of the page through your browser and search for Top Region Code. This
code is the topmost AK region used to render the page. All the relevant UI attributes
on that page are either under that region or in the nested region that it includes.
but... I'm not able to find the Region in which this page has the attributes (the columns for Service request "table"on this screen ... would be attributes,wouldn't they?)
Any idea of which could be the region for this initial page?
Thanks

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DNS ---
The DNS bit is not documented but here is how I achieve this. The cluster configuration should be documented in the deployment or admin guide.
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if :logon.pwd is null then
sms_code.error_message('SMS-'||to_char(0000002)||': '||'Password must be specified','', 'E', 'SMS');
end if;
login_pwd_title;
perform_sdms_new_password;
under my when-button-pressed trigger i got
:logon.logon_ind := 1;
perform_sdms_logon;
and under my when-new-item-instance trigger i got
if nvl(:logon.logon_ind,0) = 1 then
 :logon.logon_ind := 0;
else
if :logon.usr_id is not null
and :logon.pwd is not null then
:logon.logon_ind :=1;
perform_sdms_logon;
end if;
end if;
and my perform_sdms_logon sp is below. which is in the form programm unit
PROCEDURE perform_sdms_logon IS
error_message varchar2(100);
usr_id integer;
fail_cnt integer;
fail_limit integer;
pwd sms_users.pwd%type;
pwd_dt date;
pwd_dt_period integer;
sysdt date;
msg_lvl varchar2(20) := :system.message_level;
cursor usr is
select id,pwd_change_dt,sysdate,pwd,login_failure_count
from sms_users
where user_id = :logon.usr_id
-- and pwd = sms_secure.crypt('USR',id,:logon.pwd)
BEGIN
set_clnt_details;
if :logon.usr_id is null then
 error_message := 'User id must be specified';
sms_code.error_message('SMS-'||to_char(0000001)||': '||error_message,'', 'E', 'SMS');
end if;
if :logon.pwd is null then
 error_message := 'Password must be specified';
sms_code.error_message('SMS-'||to_char(0000002)||': '||error_message,'', 'E', 'SMS');
end if;
pwd_dt_period := sms_global.ref_code('SMS','PWD_PERIOD',30,1);
fail_limit := sms_global.ref_code('SMS','PWD_FAIL_LIMIT',3,1);
open usr;
fetch usr into usr_id,pwd_dt,sysdt,pwd,fail_cnt;
if usr%NOTFOUND then
close usr;
 sms_alog.record(:global.clnt_user
,:global.clnt_host_name ||':'||:global.clnt_ip_addr
,'Logon'
,:logon.usr_id
,'Not SMS User'
,:logon.usr_id
,'sms0000');
 error_message := 'Logon to SMS Denied';
sms_code.error_message('SMS-'||to_char(0000003)||': '||error_message,'', 'E', 'SMS');
end if;
close usr;
if fail_cnt > fail_limit then
 sms_alog.record(:global.clnt_user
,:global.clnt_host_name ||':'||:global.clnt_ip_addr
,'Logon - PWD'
,:logon.usr_id ||':'||fail_cnt||':'||fail_limit
,'Password retry limit exceeded'
,:logon.usr_id
,'sms0000');
 error_message := 'Password error limit have been exceeded contact the Administrator';
sms_code.error_message('SMS-'||to_char(0000014)||': '||error_message,'', 'E', 'SMS');
end if;
if pwd <> sms_secure.crypt('USR',usr_id,:logon.pwd) then
sms_global.set_user_id(:logon.usr_id);
 update sms_users
 set login_failure_count = nvl(login_failure_count,0) + 1
 where id = usr_id
 :system.message_level := 15;
 sms_alog.record(:global.clnt_user
,:global.clnt_host_name ||':'||:global.clnt_ip_addr
,'Logon - PWD Error'
,:logon.usr_id ||':'||:logon.pwd
,'Wrong user Password'
,:logon.usr_id
,'sms0000');
 commit;
 :system.message_level := msg_lvl;
 error_message := 'Logon to SMS Denied';
sms_code.error_message('SMS-'||to_char(0000003)||': '||error_message,'', 'E', 'SMS');
else
 if fail_cnt > 0 then
 update sms_users
 set login_failure_count = 0
 where id = usr_id
 sms_alog.record(:global.clnt_user
,:global.clnt_host_name ||':'||:global.clnt_ip_addr
,'Logon - PWD Correct'
,:logon.usr_id
,'Reset Failed count'
,:logon.usr_id
,'sms0000');
 :system.message_level := 15;
 commit;
 :system.message_level := msg_lvl;
end if;
 sms_alog.record(:global.clnt_user
,:global.clnt_host_name ||':'||:global.clnt_ip_addr
,'Logon - PWD Correct'
,:logon.usr_id
,'Success'
,:logon.usr_id
,'sms0000');
end if;
if trunc(pwd_dt + pwd_dt_period) < sysdt then
 login_pwd_title;
hide_an_item('logon.new_pwd1',1);
hide_an_item('logon.new_pwd2',1);
 sms_alog.record(:global.clnt_user
,:global.clnt_host_name ||':'||:global.clnt_ip_addr
,'Logon - PWD Expired'
,:logon.usr_id
,'Password use Expired'
,:logon.usr_id
,'sms0000');
 error_message := 'Password Expired. Please change password.';
sms_code.error_message('SMS-'||to_char(0000004)||': '||error_message,'', 'E', 'SMS');
end if;
sms_global.set_user_id(:logon.usr_id);
:global.User := :logon.usr_id;
validate_usr_profiles (:logon.usr_id);
END;
and my validate_usr_profiles is
PROCEDURE validate_usr_profiles (i_usr varchar2) IS
cnt number := 0;
clnt_user varchar2(80);
clnt_ip_addr varchar2(30);
clnt_host_name varchar2(80);
novell_user number;
single_terminal number;
found boolean;
l_usr_id integer;
BEGIN
select count(*) ,usr.id
into cnt,l_usr_id
from sms_user_roles urol
,sms_users usr
where user_id = i_usr
and usr.id = usr_id
group by usr.id
if cnt = 0 then
 sms_code.error_message('SMS-'||to_char(0000020)||':No profiles have been granted.', '', 'E', 'SMS');
 exit_form;
end if;
novell_user := sms_global.ref_code('SMS','NOVELL_USER',1,1);
if novell_user = 1 then
 if lower(:global.clnt_user) <> lower(i_usr) then
 sms_alog.record(:global.clnt_user
,:global.clnt_host_name ||':'||:global.clnt_ip_addr
,'Logon'
,i_usr ||':'||novell_user
,'Not Novell User'
,i_usr
,'sms0000');
 sms_code.error_message('SMS-'||to_char(0000019)||':User id not same as Host User.', clnt_user, 'E', 'SMS');
 end if;
end if;
single_terminal := sms_global.ref_code('SMS','SINGLE_TERMINAL',1,1);
if single_terminal = 1 then
 found := false;
 for c_uscon in (select * from sms_user_session_controls
 where usr_id = l_usr_id ) loop
 found := true;
 if c_uscon.status = 0 then -- not logged on
 update sms_user_session_controls
 set status = 1
 ,status_date = sysdate
 ,computer_name = :global.clnt_host_name
 ,ip_addr = :global.clnt_ip_addr
 ,connections = 1
 where usr_id = l_usr_id
 commit;
 else
 if c_uscon.computer_name = :global.clnt_host_name
 and c_uscon.ip_addr = :global.clnt_ip_addr then
 update sms_user_session_controls
 set status_date = sysdate
 ,connections = connections + 1
 where usr_id = l_usr_id
 commit;
 else
 sms_alog.record(:global.clnt_user
,:global.clnt_host_name ||':'||:global.clnt_ip_addr
,'Logon'
,c_uscon.computer_name ||':'||:global.clnt_host_name||':'||c_uscon.ip_addr||':'||:global.clnt_ip_addr
,'Multiple Session Failure'
,i_usr
,'sms0000');
 sms_code.error_message('SMS-'||to_char(0000021)||':User Logged onto computer ', c_uscon.computer_name, 'E', 'SMS');
 end if;
 end if;
end loop;
 if not found then
 insert into sms_user_session_controls
 (usr_id,computer_name,ip_addr,status,status_date,connections)
 values
 (l_usr_id,:global.clnt_host_name,:global.clnt_ip_addr,1,sysdate,1);
 commit;
 end if;
end if;
check_application_system;
END;
if there is more information you like from me ,you can ask
my login_pwd_title sp is
PROCEDURE login_pwd_title IS
BEGIN
set_item_property('logon.CHANGE_PWD',label,'Login & Change Password');
END;
and my perform_sdms_new_password sp ;
PROCEDURE perform_sdms_new_password IS
error_message varchar2(100);
usr_id integer;
fail_cnt integer;
fail_limit integer;
pwd_dt date;
pwd varchar2(50);
pwd_dt_period integer;
pwd_history sms_users.pwd_history%type;
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pwd_special integer;
pwd_numeric integer;
pwd_alpha integer;
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o_aplha integer;
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prev_pwd sms_users.pwd%type;
new_pwd_history sms_users.pwd_history%type;
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select id,pwd_change_dt,sysdate,pwd,pwd_history,login_failure_count
from sms_users
where user_id = :logon.usr_id
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set_clnt_details;
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hide_an_item('logon.new_pwd1',1);
hide_an_item('logon.new_pwd2',1);
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sms_code.error_message('SMS-'||to_char(0000001)||': '||error_message,'', 'E', 'SMS');
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sms_code.error_message('SMS-'||to_char(0000002)||': '||error_message,'', 'E', 'SMS');
end if;
pwd_dt_period := sms_global.ref_code('SMS','PWD_PERIOD',30,1);
fail_limit := sms_global.ref_code('SMS','PWD_FAIL_LIMIT',3,1);
open usr;
fetch usr into usr_id,pwd_dt,sysdt,pwd,pwd_history,fail_cnt;
if usr%NOTFOUND then
close usr;
 sms_alog.record(:global.clnt_user
,:global.clnt_host_name ||':'||:global.clnt_ip_addr
,'Logon'
,:logon.usr_id
,'Not SMS User'
,:logon.usr_id
,'sms0000');
 error_message := 'Logon to SMS Denied';
sms_code.error_message('SMS-'||to_char(0000003)||': '||error_message,' Password can only change after a successful logon', 'E', 'SMS');
end if;
close usr;
if fail_cnt > fail_limit then
 sms_alog.record(:global.clnt_user
,:global.clnt_host_name ||':'||:global.clnt_ip_addr
,'Logon - PWD'
,:logon.usr_id ||':'||fail_cnt||':'||fail_limit
,'Password retry limit exceeded'
,:logon.usr_id
,'sms0000');
 error_message := 'Password error limit have been exceeded contact the Administrator';
sms_code.error_message('SMS-'||to_char(0000014)||': '||error_message,'', 'E', 'SMS');
end if;
if pwd <> sms_secure.crypt('USR',usr_id,:logon.pwd) then
 error_message := 'Logon to SMS Denied';
sms_global.set_user_id(:logon.usr_id);
 update sms_users
 set login_failure_count = nvl(login_failure_count,0) + 1
 where id = usr_id
 sms_alog.record(:global.clnt_user
,:global.clnt_host_name ||':'||:global.clnt_ip_addr
,'Logon - PWD Error'
,:logon.usr_id ||':'||:logon.pwd
,'Wrong user Password'
,:logon.usr_id
,'sms0000');
 :system.message_level := 15;
 commit;
 :system.message_level := msg_lvl;
sms_code.error_message('SMS-'||to_char(0000003)||': '||error_message,'', 'E', 'SMS');
end if;
if :logon.new_pwd1 is null then
 error_message := 'New Password must be specified';
sms_code.error_message('SMS-'||to_char(0000005)||': '||error_message,'', 'E', 'SMS');
end if;
pwd_length := sms_global.ref_code('SMS','PWD_LENGTH',6,1);
pwd_special := sms_global.ref_code('SMS','PWD_SPECIAL',1,1);
pwd_numeric := sms_global.ref_code('SMS','PWD_NUMERIC',1,1);
pwd_alpha := sms_global.ref_code('SMS','PWD_ALPHA',1,1);
pwd_list := sms_global.ref_code('SMS','PWD_LIST',24,1);
if length(:logon.new_pwd1) < pwd_length then
 error_message := 'New Password must be of length ';
sms_code.error_message('SMS-'||to_char(0000009)||': '||error_message,' ' || pwd_length ||' characters', 'E', 'SMS');
end if;
find_special(:logon.new_pwd1,o_aplha,o_number,o_special);
if o_special < pwd_special then
 error_message := 'New Password must contain at least ';
sms_code.error_message('SMS-'||to_char(0000010)||': '||error_message,' ' || pwd_special ||' special characters', 'E', 'SMS');
end if;
if o_number < pwd_numeric then
 error_message := 'New Password must contain at least ';
sms_code.error_message('SMS-'||to_char(0000011)||': '||error_message,' ' || pwd_numeric ||' numeric(s)', 'E', 'SMS');
end if;
if o_aplha < pwd_alpha then
 error_message := 'New Password must contain at least ';
sms_code.error_message('SMS-'||to_char(0000011)||': '||error_message,' ' || pwd_alpha ||' alphabetic charater(s)', 'E', 'SMS');
end if;
if :logon.new_pwd1 = :logon.pwd then
 error_message := 'New Password can not be the same as old password';
sms_code.error_message('SMS-'||to_char(0000006)||': '||error_message,'', 'E', 'SMS');
end if;
if :logon.new_pwd1 <> nvl(:logon.new_pwd2,:logon.pwd) then
 error_message := 'New password are not equal values - retry';
sms_code.error_message('SMS-'||to_char(0000007)||': '||error_message,'', 'E', 'SMS');
end if;
for i in 1..pwd_list loop
 if utility.get_field(i,pwd_history||'~~','~') is null then
 exit;
 end if;
prev_pwd := sms_secure.decrypt('USR',usr_id,utility.get_field(i,pwd_history,'~'));
 if :logon.new_pwd1 = prev_pwd then
 sms_alog.record(:global.clnt_user
,:global.clnt_host_name ||':'||:global.clnt_ip_addr
,'Logon - PWD Used'
,:logon.usr_id
,'Password have been used'
,:logon.usr_id
,'sms0000');
 error_message := 'New password was found in history list - retry';
sms_code.error_message('SMS-'||to_char(0000012)||': '||error_message,'', 'E', 'SMS');
end if;
end loop;
new_pwd := sms_secure.crypt('USR',usr_id,:logon.new_pwd1);
new_pwd_history := utility.put_hash(pwd_list,'~');
for i in 1..pwd_list loop
 new_pwd_history := utility.put_field(i+1,utility.get_field(i,pwd_history,'~'),new_pwd_history,'~');
end loop;
new_pwd_history := utility.put_field(1,new_pwd,new_pwd_history,'~');
update sms_users
set pwd = new_pwd
,pwd_history = new_pwd_history
,pwd_change_dt = sysdate
where user_id = :logon.usr_id
 sms_alog.record(:global.clnt_user
,:global.clnt_host_name ||':'||:global.clnt_ip_addr
,'Logon - PWD Change'
,:logon.usr_id
,'Success'
,:logon.usr_id
,'sms0000');
commit;
sms_global.set_user_id(:logon.usr_id);
:global.User := :logon.usr_id;
validate_usr_profiles (:logon.usr_id);
end if;
END;
i hope this will make it clear of what am trying to achive your help will be appriciated
Edited by: user603350 on 2012/01/04 10:48 AM

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