Hiding helper applications in a Parent Controlled account

I don't mind having helper applications run in my 5-year-olds' account. I would prefer, however, that they not see the applications. Any suggestions on how to allow the helpers to run without them being accessible to the user?
Thanks,
Laura

I still need a bit of guidance with this please. When I enter the expanded finder and open up the "Kids" Library folder, under Managed Items/My Applications, it lists all the duplicate application shortcuts. I've deleted these again. Put them in the trash, logged out and restarted. Once logging back in, again, I have duplicates occuring. What is going on?? Please help. I'm not sure what else to try or do. There has to be a simple fix to this. Doesn't there?

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I made my main account a parental control account and when I accessed the account created as admin, at the Parental Control options I deleted my main account and now I can't get back in it. I need help with this problem.

I made my administrator account a parental control account, at the time of creating it, the system asked for my administrator password, to restart the computer, and the new account was created. When I accessed that account at the parental control menu I could see my main account on the list and i deleted the account from that list, and now i'm trying to get back to it but I'm not able to because every time i restart the computer brings me back to the account I created. I searched for help on the web and it says to go to users and select the account I want to restore but I can't do it. Please help.

User account – restore missing admin

Mac: Firefox software update process will not authorize in parental controlled account-Bug?

OS: 10.7.5
Firefox 20
Parental Controlled user account: Firefox and Firefox Plugin processes are checked in parental controls. No other Firefox processes are visible.
When logged into parental controlled account, user launches Firefox from the Dock. Message appears:
You do not have permission to run Firefox Software Update. Admin required authorization.
Admin clicked Always Allow, entered admin name & password. Firefox would not launch.
Logged out of Parental Controlled account.
Logged in to Admin account.
Launched Firefox. "About Firefox" shows Firefox up to date.
Logged out.
Logged back into parental controlled account.
Firefox opens.
Is this a bug or is there some other reason the admin authorization failed?

I have a student that is having the same issue. Whenever she attempts to open Firefox, either from the dock or applications folder, she gets the permission error. I tried this under an admin account and get the same error, and it will not go past it, even with the admin user/pass. A strange icon appears in the dock for a second and the disappears, but Firefox never opens.
We have around 1600 student laptops in the school and I am seeing this on one of them. I have confirmed that she is running the latest version of Firefox and have tried to clear out the preferences, but there don't appear to be any.
Does anyone have anything useful to add to the conversation? Tyler just doesn't seem to be grasping the issue.

Parent control accounts cannot visit "https" urls

I upgrade OS to 10.6.4 and find this problem.
I follow these steps:
1. create a new "managed by parental control" account.
2. Select "unrestricted web access" and enable Safari application
3. Logout admin and loginto the new account. Try to use: https://www.google.com or https://mail.google.com
The progress bar of Safari freezes.
How can I solve this problem?
I did not find this issue under 10.6.3
Message was edited by: syain

You may want to check Apples Knowledgebase Article on this... Specifically:
+*https note: For websites that use SSL encryption (the URL will usually begin with https), the Internet content filter is unable to examine the encrypted content of the page. For this reason, encrypted websites must be explicitly allowed using the Always Allow list. Encrypted websites that are not on the Always Allow list will be blocked by the automatic Internet content filter.*+
They don't specifically identify differences from one build to the next, but their KB articles are usually inclusive of the most current version. It is possible if it worked before that it actually shouldn't have and they "fixed" it with 10.6.4.
http://support.apple.com/kb/ht2900

Parental control account hangs on login after idle

I've got two parental controlled acounts set up on my kids computer which is running 10.8.3.
If they don't log out and the system locks from inactivity, when they go to log in it hangs. I havent' been able to confirm, but it might only occurr when there time limit is reached while they are logged out.
I can share the screen as an adminitstrator and kill the logind process to recover, but this happens almost every time.
Is anyone else having this issue? Any ideas how to fix it?

I had the same problem. Examining the console log showed that I needed to agree to some terms of service, but no terms of service showed up to agree to. On the iCloud panel I signed out and then signed in again. I had to agree to remove a bunch of stuff to sign out. When I signed in again the terms of service panel showed up and I was finally able to log in. Hope this helps!
Some error text from console:
com.apple.iCloudHelper:
ErrorID = "MOBILEME_TERMS_OF_SERVICE_UPDATE"
description = "This account needs to accept the ToS"
(even though mobileme is gone, I guess the errors haven't been updated)

Parental Control accounts with Simple Finder won't log out

Since upgrading to Snow Leopard, my children cannot logout. The accounts use Simple Finder and have Parental Controls set. To log out, we must Force Quit Finder. How do I fix this? Also, empty Trash does not empty the trash.

enable full finder. go to home/library/preferences and delete the files com.apple.dock.plist and com.apple.finder.plist. then control-option click on finder in the dock and choose 'relaunch'. then start Activity Monitor ((it's in /Applications/Utilities) and force-quit Dock. switch back to simple finder and see if it works better now.

MacBook Pro 15 (Late 2013) - OS X Parental Control Account keep showing in Arabic language!

Hello,
I brought MacBook Pro 15 (late 2013) at local Apple Store. After setting up Mac, I observed that in Parental Controls, the default account name is showing in Arabic language. I verified Mac language settings and are set to English.
No 3rd party apps installed except Microsoft Office, Adobe Flash Player and VLC Media Player.
Is this new kind of malware?
Any further help would be appreciated. Thank you!

Guest User Account Advanced Properties

Can't login to https pages under kids' 'parental controlled' account

I'm trying to login to Netflix under my kids' account. It's parental controlled and only certain applications are allowed, web filtering is on, etc. On trying to login, however, I get "can't establish secure connection to the server..."
Firefox does the same thing; says "the connection was interrupted while loading"
What parental control parameter is causing this? Its also true for other sites, like my bank, etc.

There's a Knowledge Base article that mentions this:
https note: For websites that use SSL encryption (the URL will usually begin with https), the Internet content filter is unable to examine the encrypted content of the page. For this reason, encrypted websites must be explicitly allowed using the Always Allow list. Encrypted websites that are not on the Always Allow list will be blocked by the automatic Internet content filter.
http://support.apple.com/kb/ht2900

Installing applications and changing parental controls

I have added 2 new programs to my client computers thru ARD with no problems, but would like to know how to set up parental controls for them. Currently when you click on each program I get a message saying that I need to modify the parental controls to +*Never Allow, Always Allow or Allow Once*+. I would like to chnege the access to Always allow from ARD and enable the command to *Modify the Dock* as well
Is there a Unix command for this?

You can copy and paste the settings in the PC pref pane in System Preferences. Make sure remote management is enabled on each machine. Control click on one in System Preferences (from the Admin Mac) and paste into each of the other machines.
Alternatively, you can do it with some UNIX commands:
It can be done using MCX settings. First (make sure all machines are logged out), configure ONE of the accounts with the proper parental controls. Than, in Terminal, use this command:
dscl . -mcxexport /Users/user1 > /path/to/file
*path to file is the path to the file you want to save the settings to. the file will be created. replace user1 with proper username
Now, copy that file to all the other computers to the same location (using ARD).
In ARD, run this command on the machine:
dscl . -mcximport /Users/user2 /path/to/file
*replace user2 with proper username. run as the user root
Now, make sure to delete that file off the machines. Login on a machine. The settings should be applied.

Parental Controls: Account Setup

I am trying to set up an account using parental controls for my kids. The one problem I am having is that there are certain files I would like them to have access to from my account (particularly photos from iPhoto and Photobooth). No matter what I do, I can't figure out a way to grant access to these files. Any ideas?

I have not tested this in 10.5.8 but 10.5.6 (I think), found that if you turn off parental controls for that user and then on again, the app will be reset... you may need to go through the allowed list of apps again.

Changing home page on parental control account

Set up an account for my five year old. Used parental controls to customize access to select websites. Every time I login, it goes to apple start homepage. From Safari, went to preferences but change homepage is not highlighted. How can I change it?

TechNotKnow wrote:
From Safari, went to preferences but change homepage is not highlighted. How can I change it?
Welcome to Apple's discussion groups.
You may need to temporarily change that account to a "standard" one, make the change, then set it back to the more-restrictive setting.

Parental control accounts

Hi,
Please could somebody explain how I would allow my daughter (whose account I have setup with parental controls) to change her desktop background without me having to key in the admin user & password.
Thanks very much.
mark

markjtm wrote:
hmmm, thanks for your reply, but I don't want to give her access to ALL of system preferences... can I just allow access to the Desktop ?
Non-admin users can only modify system preferences that change their own account settings. No global or other users' settings can be modified from a non-admin account unless the user knows the admin account's password. So if you give her access to the whole System Preferences app, you don't have to worry about anything getting messed up for anyone else.
But if limiting the user's System Prefs access to the Desktop only is what you really want, you can do this with Workgroup Manager, which you can download as part of the Leopard Server Admin Tools.

Parental Control Account-Safari gets a blank window

I have multiple accounts on my machine for my family, and until recently everything has worked fine. I recently upgraded to Lion, and with it noticed that my son's managed account could not load any web pages (in Safari). Pages will attempt to load, hang, and ultimately stop before anything is loaded (no page data shows in the activity/source windows). Most recent Lion update solved nothing.
Everything works fine in my user account, and created a fresh account and works fine there, too. Changed that new account to "Managed", and the problem showed up again. In Firefox, I get the error "The connection was reset while the page was loading". Not sure if it is simply setting it to a managed account that did it, or if it was a specific setting.
Not sure what could be causing this. Related [possibly], several applications keep popping up requesting authorization (like every 5 seconds, no exxageration) such as Logitech Control Center, Techtools Pro, Adobe Updater, etc. regardless of if I authorize.
Any thoughts? Haven't ever encountered a problem like this before.
wb

Same problem here. My kids account loads blank pages for most websites. If I make them adminstrators it works fine. Did you find a solution? I have this problem now in Mountain Lion but did not have the issue in Lion.

Can't add a program to an account in parental controls

I'm a teacher who recently received a number of IMacs. I've set up a parental controlled account using only simple finder. I've also only allowed certain programs to be accessed via their account. My problem is that I've added the program Digicel Flipbook and want them to be able to use it. Unfortunately, it doesn't show up as one of the programs to be allowed. I've logged in and out, trying to give the students read write permissions, but it still doesn't show up. I don't want them to have full access to finder, especially with some of the built in programs that they can mess around with. Also, when we installed the program, we just dragged it into the apps folder, but it wasn't installed as a .dmg extension. It just started out as a .zip file. I don't know if this is part of the problem, but might as well throw in all the info I can. Thanks.

Hi darkus,
The fact that it's a .zip file doesn't matter—OS X can handle those just fine.
I do have a question, though. I just downloaded, installed, and played around with Flipbook, and I note that if you haven't unzipped the file, Parental Controls won't allow you to add it. Have you already unzipped it?
If you have (and it still doesn't show up), you can drag the program's icon (not the whole folder) within the Parental Controls "check the applications to allow" window. Once you drag it there, just type "flip" into the small Spotlight bar right above the window, and it should be in there.
Hope that helps!
—Hazy

Constant request of permission in Controlled Account. Help please?

Hi all,
I have a problem with a Parental Controlled application in Lion. (Actually this problem has remained from Leopard, SL, and now Lion)
Here it is.
I set up an account for kids to use, and applications that are allowed from inside the Admin account, as per usual. Given permission for various applications to be used for example Open Office, Safari, etc and these all work as expected.
But VirtualBox constantly requests permission to run in the Parental Controlled account.
Even when I input admin details in the error window to "Always Allow" the message will always come back up. And then the application will either quit, or will not allow the VM disk image to load. It seems random.
To me it's almost like I can't give permission fast enough to have the computer register my credentials correctly.
I have 4 MacBooks with different flavours of OSX on them and they will all display the same behaviour, some constantly, others every so often.
I've done everything I can think of to rectify this problem (not necessarily in this order)
Repairing permissions
Running Onyx
Installing the (Combo) updates to the latest version of whatever system
Zapping PRAM
Running Disk Utility
Does anyone have any idea? I bet this is something simple that I'm missing, but I think I've run out of ideas....
Help?
Thanks,
Aaron

Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
Setting up a rescue email address requires correctly answering two of the questions.
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Hiding helper applications in a Parent Controlled account

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