Hierarchical Tree error - fighting for over a year

For over a year now, our Oracle forms have presented an elusive problem with Hierarchical Trees. First some core information:
We are running Developer 6i, patchset 8, on a Sun host and an Oracle 8i database. Our forms are deployed over the web on the
Oracle Application Server using J-Initiator 1.1.7.27.
Now, only on our Production platform, and only during busy times of the day, we randomly get the error "Invalid Query for Hierarchical
Tree" when one of our tree-based forms populates the tree. This error is sometimes followed by the infamous
FRM-92100 "connection has been terminated" error. This happens whether building the tree with a single Selec and Populate Treet,
or via a systematic series of Add Tree Node calls.
We have tried rebuilding the form logic to eliminate form corruption, (form corruption - happens if you open a large FMB in the
forms developer without first being connected to the database, manifests itself as random and odd form behaviour,
or FRM-92100 errors, Oracle product support denies it really happens), we have added debug code, we've even tried generating
the FMX on the Production platform as part of our deployment (normally we generate FMX files on our Integration platform
which mirrors Production).
We are not scheduled to upgrade for Forms 9i and the 9IAS for several more months, so upgrading isn't an immediate option for us.
Any and all ideas welcome.
Jeff Cline

Hi Nigel,
Two questions:
1. When the publisher sends the access permission to the subcriber by:
netStream.send("|RtmpSampleAccess", true, true)
, on the subscriber side, what event or function can handle the guaranteed receipt of the access permission? Currently it is possible to draw the incoming stream video upon receiving NetStream.Play.Star and waiting for 5 seconds or so:
public class MyWebcamSubscriber extends WebcamSubscriber {
override protected function layoutCameraStreams():void
// trying the event listener seems to work here.
_streamManager.addEventListener(NetStatusEvent.NET_STATUS, onNetStatus);
override protected function onNetStatus(e:NetStatusEvent):void
super.onNetStatus(e);
case "NetStream.Play.Start":
setTimeout(function():void {
// draw the video from the incoming stream here.
}, 5000);
The questions is, which event can let the subscriber know that it has the access permission to the video stream?
2. In WebcamPublisher, why is that the access permission is sent 3 times?
a. Once on receiving NetStream.Connect.Success with 0.5 second delay, as in below.
b. Once immediately upon receiving NetStream.Connect.Success, as in below.
protected function onNetStatus(p_evt:NetStatusEvent):void
if (p_evt.info.code=="NetStream.Connect.Success") {
setTimeout(sendSnapShotPermission, 500);
_stream.send("|RtmpSampleAccess", true, true);
protected function sendSnapShotPermission():void
_stream.send("|RtmpSampleAccess", true, true);
c. Once in onConnectionTypeChange() with 2 seconds delay:
protected function onConnectionTypeChange(p_evt:StreamEvent):void
if ( _streamManager.isP2P) {
_stream= new NetStream(_connectSession.sessionInternals.session_internal::connection as NetConnection,NetStream.DIRECT_CONNECTIONS);
setTimeout(sendSnapShotPermission, 2000);

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    Message was edited by: Anon1245678

    Part/3-
    Swami
    Wed/Jan/18
    An eventful day-
    Just a few minutes ago, got a phone call from the Comcast Cable GUY (2:20pm). He then Says he’s been working on trying to find the problem from 1 O’clock. Apparently, and maybe the case, (it was a brief conversation and he will get back to me later) but maybe some part has gone bad somewhere and he said he was waiting on a phone call from someone else.
    In any case, he said that they are trying to clear up the problem and that its been running better sense the Jan/14.….? Not here it hasn’t. LOL We also had a brief discussion about how due to my repeated use of the internet that maybe I notices this more than other people do. My next door neighbor does not seem to have any issues last time I talk to them. But the guy said someone who lives on Broadway (few streets over) has been having issues too so maybe its this part.
    I said; So I should see some improvement today… silence…and a brief pause….. After I find out what the problem is Ill come over and discuss it with you so you know exactly what is going on.
    I do have a feeling I am going to be told this is going to take weeks to fix or at least awhile. Apparently a Part is needed maybe. Ill have to wait until the guy shows and gives me a full explanation though.
    I called my wife and told her of the event and she is pretty emphatic about returning the TV cable box as the TV picture is better without it and she only really looks at the local or 3-like 70 anyway. She was like “Bad Part?” well its been bad for over a year then! We should get a refund for the whole year then… Sorry Comcast she is on a Refund Kick… I just want it to work.
    Part/4-
    The Tech Supervisor Mark, showed up at my door and tried to explain the issues. I felt kind of bad cause I probably know he got Chewed on along with some other people probably. At least they sent someone older and who looked like he had more experience and knew what he was talking about and could actually find the issue.
    I tried to be as apologetic as I could, and tried to explain that its just because this has been such a persistent issue over the past year and a half, and I have had way too many service calls for this not to be fix by now. I even went so far as to explain; it’s a new year and we are trying to get this problem finally fixed. I was also quick to mention how nice it was outside and that at least it was a good day to run around outside. I would have felt really bad if it was raining or snowing out, but it was a nice day probably upper 60s and sunny.
    We briefly discussed the issues and he said he and some others (I guess) had been working t the Head End fixing some issues… Which actually might have fixed my TV picture, seems better right now currently though. Currently NO digital Blocking on any channels currently, but as I said, it’s a sporadic issue popping up one day and going away the next or the problem lasting weeks and months then nothing for a few days and weeks.
    Mark, tried to explain that maybe the problem that I might been having (apparently along with a few others) was that a Temporary Line was connected on the MAIN. Basically 1” Main Line Cable run it to cable like that’s in your house (cant remember but off hand I think its 5, 10 or 15 gauge cable) and back to 1” Main Line Cable. It was all a little technical, I just nodded and said yes, and at least you might have found the issue right?
    He didn’t know how long that had been like that, and I said; probably for over three years as the previous owner had issues too, or at least sense I had bought this house about a year and a half.
    I went so far as to showed him some print screens of some of the issues I have been having, and I know he noticed all the yellow recites in my computer room. : P Unfortunately, I deleted all my old Print Screen saves when the guy last Monday (ninth) showed up and said he would fix the line, or at least track it down. I only had one from the previous night to show him or something.
    In any case, while discussing this Mark, said the guy that came out the other Monday never filled out a work order or something like that. I basically tried to explain that is the kind of thing I have been dealing with for little over a year. Tech after Tech after Tech; as I looked at all the yellow recites on top of my computer desk.
    Mark also, basically said, I should have pretty fast cable considering I only have two nodes and then basically it runs back to Comcast, or something like that. However, that Temporary Line is probably causing the issues. No definite date on a fix, but maybe 24-hours or a few days, but the matter had been expedited or something like that. *Cross fingers*
    That’s the real issue with this cable, its sporadic, and comes and goes. I’m pretty sure they are going to try to replace that line, but you know what….. I have heard that before actually. I have actually heard that for over a year now. Even the expedited part. : P
    Mark tried to thank me for pointing out this issue, and made some comment about how its actually helping them….but………. I can kind of tell he had been getting yelled at or something by someone. It was not obvious, but I could tell.
    I felt kind of bad about that, but… That happens when you work for someone, and the people who work for you (below you) don’t do what they are supposed too.
    I kind of tried to briefly explain to Mark about the issue again and that usually by the time a Supervisor gets out the issue has cleared up for a time….. Odd how that works by the way. But basically I got the old…well it looks like its working ok now and you should have seen some improvements over the last few days… thingy..
    We started talking about that Temporary Line being connected again and I walked Mark to the door and we said our goodbyes and I apologized again for being such a pain in the about this whole matter.
    Part/5-
    I called the wife and told here about everything. The first thing she asked is; is it fixed? She is still not happy especially when I tired to explain what the issue was and probably was and that at least maybe they found it.
    I have no idea of what kind of onward action maybe on my part in the end if things don’t get better. Its like trying to argue with the old Bell Telephone Company when that was the only phone company in the US and no other phone companies existed.
    I hope to one day, be a satisfied Comcast Customer, but to date I have yet to feel that way, at least with the Internet in any case and that’s only because I really don’t watch TV.
    I am also, hoping when, and if, some LINE is replaced somewhere that I see some drastic improvement along with apparently a lot of other people in my community and a lot less issues also. I still don’t believe that I should be just setting for; Ok well at least its ON now, or the light has finally stopped flashing.
    All a SNAFU?
    That’s highly questionable at this point, and I have to be honest with you. This is going on a year and a half of dealing with this. This SNAFU, could be the case, but it seems more like policy, or a standing Comcast Company Directive actually if you want my honest opinion. I don’t know what the Maintenance Budget is for my area, but you might want to consider doubling it, or tripling it.
    I really don’t care actually when this is fixed, as long as the issue is fixed. I cannot make a final judgment until it is finally fixed and go on and try to take further action onward from that point.
    Thus far I have only been given an explanation. I don’t know if anyone at Comcast realize exactly how many times I have had an explanation given too me though (either on the phone with a service tech or from an actual person “tech” at my house). The list is extensive of the actual explanations I have had over the past year and a half, but my favorite one is; squirrels.
    Part/6-
    We are still waiting on phone calls from people who said they would call us back today and check what’s going on. Both of us, (me and the wife) are slowly losing momentum again as this whole issue gets dragged out for weeks and weeks at a time.
    She is tired and I’m tired too, and Comcast is warring us down again it looks like. My wife was like; “do I have to call them, I really didn’t have a good day anyway and I’m tired. They were supposed to call us anyway, lets wait.”
    I tried to make a phone call (half heartedly, I myself as I’m tired too) as Carla (at my local Comcast office) wanted to know how the service call went, but after repeated attempts and being shuffled off to Billing, and then being put on hold : P ……and its actually getting close to dinner time. Maybe after dinner if I don’t just fall asleep first.
    So, in the end its still hang on for a few more days, and or, wait to have the problem fixed. Your guess is as good as mine, people. More Smoke and Mirrors or an actual Fix. Your guess is as good as mine.
    As for me, I’m going to bed, I’m worn out. Maybe a new line to replace that temporary one, maybe just saying I might get a new line to replace that temporary one.
    The Saga continues. Maybe it will end someday.

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